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All reviews room was clean fire pit private beach walking distance to the beach paddle boards biscuits and gravy directly across the street view of the bay an older hotel fishing pier location is great nice pool definitely stay here again upgrades grill blast gulf
I found myself here trying to assist my parents after Hurricane Michael. There were no hotel rooms in Bay County, and limited rooms in Pensacola Beach so here I am. The place needs updating. The rooms are old, and lots of things in them do...More
Thank Tamra J
Response from funandmemorable, Guest Relations Manager at Surf & Sand HotelResponded 3 days ago
Thank you for sharing your review with us, Tamra. We have taken note of your valuable feedback and appreciate you letting us know aspects of our hotel that need some updates and attention. Also, we're so sorry that that you found the walls to be...More
We really enjoyed our visit to Surf and Sand. Pool right outside our window with free donut and swan floats for the kids (while in the pool). We were on the bay side with good view of bay. Free bicycles to ride around on while...More
Response from funandmemorable, Guest Relations Manager at Surf & Sand HotelResponded July 31, 2018
Thank you for the excellent review, mackemal2015! We're so happy to hear that you enjoyed the pool, the swan floats, the good views, and the complimentary breakfast and bicycles too. We can't wait to welcome you back for another getaway one day soon! --Krissy
Let me start by saying this, the hotel is at a great location. Plenty of restaurants within walking distance and the beach is close by with ample parking. However, every other aspect of this hotel was a disappointment. The room was dirty and of low...More
Response from funandmemorable, Guest Relations Manager at Surf & Sand HotelResponded 6 days ago
Thank you for taking the time to share your review with us, Pathfinder514931. We're pleased that you enjoyed the great location and being within walking distance to the beach. We're so sorry to hear that the room was not up to par and that there...More
If you like a good nights sleep don’t even consider this hotel. There is a bar next door that plays live bands all night and our room shook from music. We were early to check in and no one bothered offering us other side of...More
1 Thank pinems
Response from funandmemorable, Guest Relations Manager at Surf & Sand HotelResponded 2 weeks ago
We're so sorry to hear that you had a negative experience while visiting with us, pinems. We're always looking for ways to better serve our guests and appreciate you letting us know about the loud music and unacceptable encounter with staff too. Comments like this...More
This was our second visit to the hotel, the first visit was much better, the room was nicer and cleaner. This time we stayed with our baby and the hotel doesn’t have a crib or a baby cot.
They have a nice breakfast. The staff...More
1 Thank Diana H
Response from funandmemorable, Guest Relations Manager at Surf & Sand HotelResponded 3 weeks ago
Thank you for taking a moment to share your review with us, Diana! We're pleased that you enjoyed the nice breakfast and the welcoming staff too, We're so sorry to hear that we were not able to provide a crib for you. Comments like this...More
Surf & Sand Hotel Pensacola Beach is the funnest hotel on Pensacola Beach, with 100 rooms (many overlooking Little Sabine Bay) and an outdoor pool where you’ll love to hang out. Walking distance to all the best …Morebars and restaurants (and across the street from the Gulf of Mexico) the hotel offers fun, free amenities including floats, paddleboards, beach cruisers, kayaks and more. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from funandmemorable | Property representative |
Hi mitirato! While we hate to see our guests leave, checkout time at our hotel is 11am. You can request an early check-in by pre-registering with the hotel. We’ll place you on the early arrival list. During our busy... More
Hi mitirato! While we hate to see our guests leave, checkout time at our hotel is 11am. You can request an early check-in by pre-registering with the hotel. We’ll place you on the early arrival list. During our busy season, it’s sometimes harder to accommodate early check-ins because the hotel is full. Our cleaning crew clean as fast as they can, but we like them to be thorough. We hope to welcome you to Surf and Sand soon!