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Sheraton Hsinchu Hotel

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Sheraton Hsinchu Hotel
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427 Reviews from our TripAdvisor Community

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Showing 292: English reviews
San Francisco, California
Reviewed 3 days ago NEW

This is my third time staying at the Hsinchu Sheraton in the last 2 years. The hotel is consistently spotlessly clean, and service is impeccable. All staff are very helpful, without being overdone. Breakfast is plentiful and tasty. The rooms are spacious, and the bathrooms are about perfect, having a large tub and combo rain shower head (along with plenty...

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Helpful?
Thank zibudog
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

San Jose, California
Reviewed 2 weeks ago

Had a wonderful stay at this Hotel. Check-in was fast and efficient even though we arrived late at night. The room was very spacious, comfortable and clean. We especially loved the large shower stall. They gave us a bowl of fresh fruits in the room which was refreshing, and there was a bowl of apples on the hallway, which was...

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Helpful?
Thank Peter Y
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Taipei, Taiwan
Reviewed 3 weeks ago

We stayed here on a last minute decision and checked-in literally in the middle of the night. The staff is friendly. The room was spacious and Sheraton quality clean. Unfortunately the breakfast isn't so great and the line was long on the weekends. There are plenty of restaurants within hotel property. Kids would love the swimming pool and buffet.

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Helpful?
Thank amyjan
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! And we will address your feedback directly.

Edinburgh, United Kingdom
Reviewed 4 weeks ago via mobile

This is another Sheraton in Asia that is clean, spacious, good breakfast options and facilities, all at a very good price. The check-in was particularly friendly and efficient which was great when stepping off a long haul flight. Check out in the morning is busy so beware if you want a sharp departure. I can highly recommend the local APA...

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Helpful?
Thank PiperW
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Bangkok, Thailand
Reviewed 4 weeks ago

Having contacted Sheraton Hsinchu by email on numerous occasions regarding a reservation inquiry I finally had someone email me back to say they were confirming my book, however I had never actually booked a room! Also I had made enquiries about the Christmas dining event and was told that someone else would be contacting me, but that never happened. As...

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Helpful?
Thank sammyl82
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

We apologize that we gave you this experience. Would you please give us a chance to make up this situation. Please email us: marcom@sheraton-hsinchu.com

Washington DC, District of Columbia
Reviewed October 23, 2016 via mobile

This hotel is excellent and very clean. Fitness center is superior and well equipped. Very modern and great restaurants. Room center was also very good. Great location very close to HSR. Would definitely stay here again.

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Helpful?
Thank staziz2016
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Toronto, Canada
Reviewed October 22, 2016

I stayed there for my business trip and overall it was an amazing stay. Pool and gym well maintained and give you 5* feeling. I will definitely recommend to stay there if in Hsinchu and will also stay there next time. Keep it up the good work and services.

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Helpful?
Thank IamKobian
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Reviewed October 18, 2016 via mobile

The room is very modern and spacious. I love the design. It was very advanced 6 years ago. The pool is incredible. You are a mirror all along the ceiling. This is great!!! Room service is perfect but expensive. The breakfast buffet offers a huge choice of products, all top quality Too bad, my company found it too expensive now...

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Thank Isabelle R
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Reviewed October 15, 2016 via mobile

I have stayed here a few times and has left a number of good reviews here. This is the first time I felt disappointed staying here. First of all, I was placed in the tower that is far from the gym . I guess this is out of their control. I requested to be moved to the other tower, they...

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Thank Keithlhk
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

We apologize that we gave you this experience. We will improve ourselves to wait you back. Thanks for your feedback.

Singapore
Reviewed October 9, 2016

This past few trips to Hsinchu were my best experience, and my stay at the Sheraton added immensely to the enjoyment of my time in Taiwan. I've stayed at this property over a few times. This trip I had a Suite, which was nice given the length of my stay. The Suite was clean and comfortable. The housekeeping staff did...

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1Thank Darren C
新竹豐邑喜來登大飯店, 行銷公關 at Sheraton Hsinchu Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast Available

Additional Information about Sheraton Hsinchu Hotel

Address: No.265 Section 1, Guangming Sixth Road, Zhubei City, Hsinchu County 302, Taiwan
Location: Taiwan > Hsinchu County
Price Range: $131 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Hsinchu Hotel 4.5*
Number of rooms: 13
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Hsinchu Hotel staff and other travelers.
4 questions
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West Linn, Oregon
over a year ago

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Questions? Get answers from Sheraton Hsinchu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms hardly have views but who needs a view when you have a comfy bed and excellent tub.”
 of 5 bubbles Gorgeousbella, Sep 10, 2016 | Read review
“Ask for the Club floors”
 of 5 bubbles garyt200, Aug 15, 2016 | Read review
“Does not matter. Each room is excellent.”
 of 5 bubbles UlasYuksel_Tr, Aug 9, 2016 | Read review
“This hotel has two wings, get the room in the wing which has fitness center.”
 of 5 bubbles rohita986, Jul 19, 2016 | Read review
“Don't accept a room facing the west in the summer.”
 of 5 bubbles TM903, Jun 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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