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Sinjhuang Chateau de Chine Hotel

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446 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Booked direct on the hotel website for a 6 night stay to attend the International Children's Games. Hotel package included one way airport transfer and pick up was efficient with no hassles whatsoever. We were very early and the staff took care of our luggage while we went out to kill time before being able to check in. When our... More 

Helpful?
Thank Melvyn A
LDC_el, 總經理 at Sinjhuang Chateau de Chine Hotel, responded to this review

Dear Melvyn, Thank you for your sincere suggestions. You mentioned about the two problems, receivables and air conditioner. We are very sorry for the bad experiences. In order to prevent this situation happening, we will enhance traning for each employees and increase the accommodation quality. Sincerely hope that you can visit our hotel next time. Have a nice time and... More 

Taichung, Taiwan
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 1, 2016 via mobile

Have a great time in Xinzhuang Chateau de Chine hotel. A comfortable homely atmosphere in lobby and attentive service in room. Like placed key card for pre-cooling before we arrivel, providing welcome snacks and drinks in room. The housekeeping staff are friendly we met on floor. I will recommend here to my friends once they have plan to stay in... More 

Helpful?
Thank gn01644072
LDC_el, 總經理 at Sinjhuang Chateau de Chine Hotel, responded to this review

We really appreciate that you spent your time out of your busy schedule to write the comments regarding our hotel. Your feedback encourage us to drive our service to excellent. Looking forward for your stay again. Have a nice day. Warm regards, General Manager. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2016

This hotel is Muslim Friendly . When i first got into the room , I noticed the Prayer mat , Prayer timetable and the direction compass was kept already in the room . I was very impressed with the cleanliness of the rooms . The breakfast was good . It was very noisy during my stay because of some religious... More 

Helpful?
Thank Habib C
LDC_el, 總經理 at Sinjhuang Chateau de Chine Hotel, responded to this review

Thank you for choosing Chateau De Chine Hotel as your stay. The Xzdza Temple next to the hotel has a large number of religious followers in Sinjhuang districts. Every fourth of June is the spirit birthday celebration which is the largest scale among the event. Please and welcome you to experience the rarely special activities. Your feedback encourage us to... More 

Singapore, Singapore
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

The double rooms were amazingly spacious and I loved the design of the bathroom. Staff were friendly and they took the trouble to come up personally to the door for our morning call. It was a pity that we didn't manage to use their sauna as advanced bookings are required. Hotel's breakfast could have been better with more variety though.... More 

Helpful?
Thank awwsnapz
LDC_el, 總經理 at Sinjhuang Chateau de Chine Hotel, responded to this review

We really appreciate that you spent your time out of your busy schedule to write the comments regarding our hotel. Your feedback encourage us to drive our service to excellent. Looking forward for your stay again. Have a nice day. Warm regards, General Manager. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 24, 2016

Stayed for 4 nights at the hotel on a business trip. Rooms are clean and decent but have awkward switches to turn off and on stuffs. Sometimes i have to second guess if I have turn the lights on or not as the effect is somewhat delayed. Arrived late on the first day (around 9.30PM) and yet to have dinner... More 

Helpful?
Thank Jason C
LDC_el, 總經理 at Sinjhuang Chateau de Chine Hotel, responded to this review

We really appreciate that you spent your time out of your busy schedule to write the comments regarding our hotel. Your feedback encourage us to drive our service to excellent. Looking forward for your stay again. Have a nice day. Warm regards, General Manager. More 

Petaling Jaya, Malaysia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 19, 2016

Let me just begin by saying, this is by far one of the most noisiest hotels i've ever stayed at. When we checked in, we were told that only that night would there be a function going on in the open-air ballroom. The staff should have been honest enough to tell us all the 5 nights we were staying in... More 

Helpful?
Thank lolipopzlynn
LDC_el, 總經理 at Sinjhuang Chateau de Chine Hotel, responded to this review

We are so apologize about your unhappy experience with us. As you mentioned about the menu, some chicken meal added for chosen already. Also, the air conditioner and hot water has been adjusted to the best status for user. Another issue about the ring bell disturb you for making up room, house keeping stuffs now been reeducated as well. With... More 

1 review
5 of 5 stars Reviewed February 12, 2016 via mobile

Grand hall. Great room space with window. Convenient location with metro station nearby. Wide range of facilities like gym, business centre, sauna, self service laundry. There is a personal room service attendent to you. Most importantly money changing service with wide range of currencies which is extremely challenging to find in taipei. Will use this hotel when we come to... More 

Helpful?
Thank Peter O
LDC_el, 總經理 at Sinjhuang Chateau de Chine Hotel, responded to this review

We really appreciate that you spent your time out of your busy schedule to write the comments regarding our hotel. Your feedback encourage us to drive our service to excellent. Looking forward for your stay again. Have a nice day. Warm regards, General Manager. More 

Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 2, 2016 via mobile

The hotel was on the other side of the river and surrounding area not great for foreigners ; but inside the rooms were excellent and very comfortable and a good decent breakfast; the only issue was the loud music from the banquet hall and could not get the temperature in the room up

Helpful?
Thank Bhagesh C
LDC_el, 總經理 at Sinjhuang Chateau de Chine Hotel, responded to this review

We really appreciate that you spent your time out of your busy schedule to write the comments regarding our hotel. Your feedback encourage us to drive our service to excellent. Looking forward for your stay again. Have a nice day. Warm regards, General Manager. More 

Taipei, Taiwan
2 reviews
5 of 5 stars Reviewed January 31, 2016

Good place and you feel like at home!! I have arrived on Sunday evening and a very warm welcome was reserved for us. Excellent english level help all the visitors to dialogate with serenity and easily. See you of course again!

Helpful?
Thank Samuele C
LDC_el, 總經理 at Sinjhuang Chateau de Chine Hotel, responded to this review

We really appreciate that you spent your time out of your busy schedule to write the comments regarding our hotel. Your feedback encourage us to drive our service to excellent. Looking forward for your stay again. Have a nice day. Warm regards, General Manager. More 

1 review
5 of 5 stars Reviewed December 30, 2015 via mobile

Good location (near MRT station) and the hotel price includes free sauna room reservation. It's a big hotel and rooms are indeed clean and comfortable. Double queen beds with standard 4-star amenities. Large bathroom with tub and showers. I stayed here for the new year celebration, I would love to stay longer but rooms were all sold out.

Helpful?
Thank Edgar V
LDC_el, 總經理 at Sinjhuang Chateau de Chine Hotel, responded to this review

We really appreciate that you spent your time out of your busy schedule to write the comments regarding our hotel. Your feedback encourage us to drive our service to excellent. Looking forward for your stay again. Have a nice day. Warm regards, General Manager. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Sinjhuang Chateau de Chine Hotel

Address: No.82 Zhongzheng Road, Xinzhuang District, Xinbei 24201, Taiwan
Location: Taiwan > Xinbei
Price Range: $76 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sinjhuang Chateau de Chine Hotel 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Sinjhuang Chateau De Chine Hotel Taiwan/Xinbei
Hotel Style:
#1 Romantic Hotel in Xinbei
#2 Family Hotel in Xinbei
#2 Luxury Hotel in Xinbei
#9 Best Value Hotel in Xinbei
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