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Hotel Florenca

Traveler (46)
Room & Suite (38)
Dining (12)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Room service
Free parking
Restaurant
Breakfast included
Breakfast Available
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
HOTEL CLASS
593Reviews
0Q+A
4Room tips
Traveler rating
  • 201
  • 258
  • 105
  • 23
  • 6
Time of year
Traveler type
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  • English
Popular mentions
I've stayed at this hotel a few times now, whenever I visit my family in Americana. This, I think, is the best hotel in the city of Americana, and it's perfectly fine and a suitable hotel. Apparently, they brand themselves as an upscale hotel, but it's far from upscale when
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This is a very simple bare bones hotel/motel. It is clean and cheap about 120 Reals per night if i remember correctly. They had internet, the mini-fridge in the room was old and not plugged into the AC when i arrived but worked well. There was no hot water kettle in the room but
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Review collected in partnership with this hotel
Everything was great! Anisio was great at helping us get everything arranged for the trip. The rest of the staff was also very helpful. We enjoyed the buffet very much. The reception staff was always helpful in helping us with directions. Anisio checked on us even when he
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Review collected in partnership with this hotel
Response from Hotel F, Gerente geral at Hotel Florença
Responded Oct 31, 2017
Dear Guest, It is a pleasure to always welcome you to our hotel. We work intensely to offer the best, either in service or quality of products and we are very happy with a positive evaluation like this. We are going through improvements and will be even better soon. We are always at your disposal and await your return to a new lodging in our hotel. Regards, Felipe Angeli Romani General manager
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The staff is amazing! Everyone who helped us out was with a smile on their face! The room is clean and comfortable, good size and quiet! The breakfast was awesome! A lot of options in a pleasant environment! Totally recommend!
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Response from Hotel F, Gerente geral at Hotel Florença
Responded Jul 27, 2017
Dear Manuela, It’s a pleasure to receive you in our hotel. We work intensely to offer the best, eigher in sevice or quality of products and we are very excite with your positive evaluation. Thank you for choose HOTEL FLORENÇA in your recent visit to Americana / Brazil. We are at your disposal as much as you need. Best Regards, Felipe Angeli Romani General Manager
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After having written up a positive review from my first stay, I will not be staying here again and cannot recommend this hotel .My car was bashed in the parking lot at night. Although management tried his best to be polite, his lack of genuine interest was apparent. Despite him
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Response from Hotel F, Gerente geral at Hotel Florença
Responded Jul 6, 2017
Prezada Susan, Obrigado pelos seus comentários, mas na condição de Gerente do Hotel tenho que dizer que eles não condizem nem um pouco com os fatos que ocorreram. O carro da Senhora não sofreu nenhuma avaria aqui dentro do Hotel e sim fora de nossa propriedade, isso está muito claro nas imagens em que lhe forneci da câmera do estacionamento, onde é nítido que nenhum carro encosta no da Senhora. Reforço o que lhe disse para nas diversas vezes que conversamos, lamento pelo ocorrido, mas o fato não aconteceu aqui no Hotel. Atenciosamente, Felipe Angeli Romani Gerente Geral
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Previous
"Rooms are quiet."
"one side is on the street side..it wasn't too noisy at all."
"Ask for a room on the upper level where the air conditioner has been replaced, also away from the road is quieter."
"Ask for a room that does not face the street"
PRICE RANGE
$63 - $122 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ramada Hotel Americana
LOCATION
BrazilState of Sao PauloAmericana
NUMBER OF ROOMS
80
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