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Hotel Florenca

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Hotel Florenca
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440 Reviews from our TripAdvisor Community

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Showing 14: English reviews
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Birmingham
Reviewed 2 days ago NEW

Stayed here on business, hotel is clean and modern, air con in every room, large shower, comfortable bed. Well placed for the town and around the corner from a great little bar. Breakfast was great, buffet style with good food, choice of breads cold meats, hot food including eggs and bacon. Eat in the restaurant a couple of times, food...

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Helpful?
Thank angNpete
Hotel F, Gerente geral at Hotel Florenca, responded to this review

Dear Guest, It’s a pleasure to receive you in our hotel. We work intensely to offer the best, eigher in sevice or quality of products and we are very excite with your positive evaluation. Thank you for choose HOTEL FLORENÇA in your recent visit to Americana / Brazil. We are at your disposal as much as you need. Best Regards,...

Reviewed March 18, 2017 via mobile

Stayed in this hotel already several times. Rooms are nice and clean. Ask for a room to the backside because the front is noisy due to a street right in front of the hotel. I will always come back to this hotel. In my opinion best hotel in Americana

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Helpful?
Thank michael140178
Hotel F, Gerente de recepção at Hotel Florenca, responded to this review

Dear Mr. Micheal, It’s a pleasure to receive you in our hotel. We work intensely to offer the best, eigher in sevice or quality of products and we are very excite with your positive evaluation. Thank you for choose HOTEL FLORENÇA in your recent visit to Americana / Brazil. We are at your disposal as much as you need. Best...

Santos, SP
Reviewed August 6, 2016

I believe it is the best stay in Americana. First stay, close to verything, from hotels to pharmacies, you name it. Very comfortable rooms, Internet could be faster... I recommend, even more if your a road warrior.

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Helpful?
Thank Edney F
Vert H, Gerente geral at Hotel Florenca, responded to this review

Dear Guest, It's a pleasure receive such a positive comments about our hotel services and we realize tha we are improving day by day. I'll address your survey to our staff as a way of motivation and professional growing. We hope see you soon, Best regards, Keller C. Celeste General Manager Ramada Hotel & Suítes Americana

Keizer, Oregon
Reviewed April 19, 2016

The front desk people were always helpful. The restaurant staff we friendly and helpful. Everyone was always willing to help us and our room was great and always clean. Being from the US we always needed help with directions and everyone was always willing to help. When we called from the room someone always responded quickly to help us with...

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Helpful?
Thank jmartywilson
Vert H, Gerente geral at Hotel Florenca, responded to this review

Dear Guest, We are very glad your staying was satsfactory and when a word "excellent" is placed at the title we realize that we are on right way. I will share your comments with our staff and I am sure they will fell themselves motivates and very proud. Best regards Keller C. Celeste General Manager

NC
Reviewed April 8, 2016 via mobile

This hotel is clean and the staff is very courteous. The rooms are small and the bathrooms are tiny. The walls are thin so you hear your neighbors conversations, singing in the shower, etc. The breakfast has a small but adequate selection. They could do away with the coffee machine - it is terrible.

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Helpful?
Thank Tarheel74
Vert H, Gerente geral at Hotel Florenca, responded to this review

Dear Tarheel We are very greatful for your comments which will be valuable to getting better day by day and offer a satisfactory service. We hope to have you with us very soon, Best regards Keller C. Celeste General Manager

Auckland, New Zealand
Reviewed November 29, 2015

Stayed here recently and couldn't speak more highly of the staff, especially Mathus (hope I've spelt this correctly) on the front desk, Nelson in the dining area and others whose names I've not mentioned, who spoke English and greeted all requests with a smile. Gave out a map and information as to what was in the area. Passed on messages...

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Helpful?
1Thank Sandy R
Vert H, Gerente de recepção at Hotel Florenca, responded to this review

Dear traveler, Thank you for your detailed review of our services, staff and service ! We know that we are happy to know how much you enjoyed everything and makes us believe that our work has been done with great commitment and quality! Do not hesitate to contact us on your next trip to Brazil . Thank you in advance,...

Reviewed May 26, 2015 via mobile

Hotel is very nice, cozy and comfortable. A little noisy through walls, but nothing major. Staff is very friendly Breakfast included with a lot of options, all tasty! But dinner menu options are not many, definitely not vegetarian-friendly :(

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Helpful?
Thank Alice M
Vert H, Gerente geral at Hotel Florenca, responded to this review

Dear Madam, Thank you very much indeed for your feed back. We are very happy that you enjoyed your stay with us! Thanks for giving us the opportunity to improve our menu. Next month we should have a new one! Hope to see you soon. Best Regards, Luciana Santos General Manager

Gorizia, Italy
Reviewed April 2, 2015

The hotel in general is good. The rooms situated on the road are too noisy due to pure window isolation. The air conditioning system is also too noisy, need to be replaced with new models. The TV is quite small.

Review collected in partnership with this hotel
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Helpful?
2Thank Ladi_Tomsic
Vert H, General Manager at Hotel Florenca, responded to this review

Dear Mr. Tom , Thank you so much for the comments. We would like to inform you that we are in exchange for all air conditioners process. We hope the next opportunity to serve you with the excellence that you deserve. Att, Luciana Santos, General Manager.

Vermont
Reviewed April 1, 2015

Only choice in Americana. Hotel staff is friendly. Included breakfast is very nice with hot and cold options, lots of fruits. Rooms are small, with walls that are very thin. AC doesn't work well. AC is loud when cooling, and when you turn down fan you get no cooling. Room had very strong deodorizer smell. Bed is a bit soft....

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Helpful?
2Thank Julia G
Vert H, General Manager at Hotel Florenca, responded to this review

Dear Ms. Julia, Thank you so much for the positives and negatives comments, because only these way we can improve our services. We would like to inform you that we are in exchange for all air conditioners process. We hope the next opportunity to serve you with the excellence that you deserve. Att, Luciana Santos General Manager.

Johannesburg, South Africa
Reviewed December 30, 2013

I spent two weeks at the hotel while on business. Major positives, Clean rooms, good linen, towels & toiletries. Friendly helpful staff, always happy to assist with any advice or request. Reasonable mini bar prices, good breakfast with local cuisine, differs slightly each day. Only negatives were no room service, smallish rooms and weak aircon in room. Overall a good...

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Helpful?
2Thank Kelvin P
Vert H, Gerente geral at Hotel Florenca, responded to this review

Dear Sir, Thank you very much for your time and comments. We are very happy to know that you find our staff helpful since this is our goal. Since January 2014 we belongs to Ramada Hotel & Suites, part of Wyndham Group and there are many different good news like improvement of Internet Access, Room Service, Lunch and Dinning served....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Hotel Florenca

Address: Avenida de Cillo 820 | Cidade Jardim, Americana, State of Sao Paulo 13466-550, Brazil (Formerly Ramada Hotel Americana)
Location: Brazil > State of Sao Paulo > Americana
Price Range: $63 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Florenca 3*
Number of rooms: 80
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Also Known As:
Hotel Florenca Americana, Brazil
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Questions & Answers

Questions? Get answers from Hotel Florenca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“one side is on the street side..it wasn't too noisy at all.”
jmartywilson, Apr 19, 2016 | Read review
“Ask for a room on the upper level where the air conditioner has been replaced, also away from the road is quieter.”
SandyR684, Nov 29, 2015 | Read review
“Ask for a room that does not face the street”
TheTravelingTraveler, Feb 18, 2012 | Read review
3 of 3
Questions? Get answers from hotel staff and past guests. Ask a question