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1-17-6, Hakataekimae, Hakata, Fukuoka 812-0011 Fukuoka Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (484)
Room & Suite (174)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nishitetsu Hotel Croom Hakata
Updated 06/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 39 hotels in Hakataekimae
Location
Cleanliness
Service
Value
Only a 5-minute walk from JR Hakata Train Station, Nishitetsu Hotel Croom Hakata offers free Wi-Fi and accommodations with a flat-screen TV and videos-on-demand. Guests can relax with a massage or refresh in the spacious public baths. The air-conditioned rooms come with a safety deposit box, a fridge and an electric kettle with green tea bags. A humidifier and an en suite bathroom are included in each. Room wear and toothbrush sets are provided for all guests. Croom Hakata Nishitetsu Hotel is a 15-minute drive from Fukuoka International Airport and a 15-minute walk from Kushida Shrine. Ohori Park is a 15-minute train ride away. Guests can use the free-use PCs in the lobby or rent laptops at the 24-hour front desk. A coin-launderette and drink vending machines are on-site. Luggage storage is available, and a convenience store is located on the ground floor. South East Asian dishes can be enjoyed at Asian Isogai Jakokujira. The restaurant offers several different breakfast set meals. Hakata is a great choice for travelers interested in hot springs, convenient public transportation and relaxation. This is our guests' favorite part of Fukuoka, according to independent reviews.
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Room & Suite (174)174
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Sauna
Bar / lounge
Taxi service
Meeting rooms
Spa
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Vending machine
Hot spring bath
Massage
24-hour security
Baggage storage
Convenience store
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Japanese
845Reviews23Q+A27Room tips
Traveler rating
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Popular mentions
hfot2 🌸🍁🌸 wrote a review Sep 2020
Vermont6,087 contributions1,164 helpful votes
When we arrived hauling our wheeled luggage behind us, a kindly housekeeping woman took to us the wheelchair accessible elevator (and dedicated public bath elevator) to get from the ground floor to the lobby which is on the second floor. There is an escalator, but it is too narrow to accommodate suitcases. We arrived early and our luggage was held for us until check-in time. Not much English was spoken by our first check-in person, but others on staff, and a Western hotel intern, did speak English. The hotel is in a great location for train arrival and close to station and area restaurants (and shopping). The public baths are quite nice. A Lawson convenience store is connected to the first floor right next to the public bath entrance and there are many restaurants in the area. Two cookies were left daily in our room by housekeeping. An iPad and smartphone were in the room for our use; however, we didn’t need either however. The room was small, cramped and crowded with furniture, including a gigantic arm chair and a very unstable small round table. We rearranged the furniture and put the air humidifier, the hassock, and the neck and foot massagers into the closet. We still couldn’t open both suitcases at the same time. There was no closet and the hanging arrangement for clothing along the wall didn’t work well for our needs. We expected the room to be small from the description when we made the reservation, but the arrangement of the furniture and the size of the pieces made the room impossibly tiny for two people. We checked the hotel floor plan and our twin room appeared to be the largest room in the hotel which we confirmed at check-in. The lobby, on the other hand, is quite spacious with tables and chairs for working on computers. Right near the tables is a free tea machine, and a chargeable coffee machine. A separate room (library?) off the lobby provided another place for quiet conversations. Several small seating areas were scattered throughout the lobby. It seems as if the hotel was trying to make up for the fact that the rooms were cramped by making the public spaces attractive and spacious. For its location, we might consider returning here for a very short stay, but we prefer larger rooms such as those found in other properties we have patronized on previous Hakata visits. The tiny rooms probably would turn out to be a deal breaker for us for subsequent visits here.
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Date of stay: November 2019
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hollychanchan wrote a review Jan 2020
Hong Kong, China2 contributions
Very comfortable and the interior design is excellent! The hot spring is big and the staff are friendly! The lobby is very spacious and it provides free coffee. Super good hotel and I will be back for sure in my next trip.
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Review collected in partnership with this hotel
Date of stay: January 2020
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YG-EG wrote a review Nov 2019
Geneva, Switzerland50 contributions20 helpful votes
After visiting many times Japan, most of the time in Ryokan and Onsen, for the fist time, I am utterly disappointed but the poor thing you get for your money. The hotel is not bad in itself, nice location, nice appearance, and service in line with Japanese standard which is one of the best in the world. But do not come here in couple and do not expect Onsen with usual service. Bring your towel and wash towel from your room (not even the small one available in the Onsen) bring your own yukata, or go down fully dressed, expect a room of 9m2 max with a tiny so called queen bed. Do not expect a place to put your suitcase or any belongings. In other word come here alone and for business only.
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Date of stay: November 2019Trip type: Traveled as a couple
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C R wrote a review Oct 2019
Sydney, Australia36 contributions5 helpful votes
Close to Hakata Station and convenience store and restaurants onsite. Onsen also appreciated. Rooms have everything, BUT very compact and not suitable for people with big bags and bodies. Beautiful lobby doesn’t match the room standard. English not strong with desk staff either.
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Date of stay: October 2019Trip type: Traveled as a couple
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CornishPasty16 wrote a review Oct 2019
Attleborough, United Kingdom133 contributions90 helpful votes
Ok for an overnight or weekend stay but not for a long stay, the rooms are compact with the bed against a wall making it hard to get in & out of, no drawers for storage, little hanging space but the shower was excellent. Separate onsen for males and females which is not stated, so we didn't use it.
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Date of stay: October 2019
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PRICE RANGE
$95 - $159 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Nishitetsu Inn Hakata
LOCATION
JapanKyushuFukuoka PrefectureFukuokaHakataHakataekimaeHakata Station / Gion Station
NUMBER OF ROOMS
503
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Frequently Asked Questions about Nishitetsu Hotel Croom Hakata
Which popular attractions are close to Nishitetsu Hotel Croom Hakata?
Nearby attractions include Hakata Station (0.2 miles), JR Hakata City Amu Plaza Hakata (0.2 miles), and Hakata Deitos (0.2 miles).
What are some of the property amenities at Nishitetsu Hotel Croom Hakata?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Nishitetsu Hotel Croom Hakata?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Nishitetsu Hotel Croom Hakata?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Nishitetsu Hotel Croom Hakata?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Nishitetsu Hotel Croom Hakata?
Conveniently located restaurants include Ichiran Hakata Sunplaza Underground, Il Forno del Mignon Hakata Station, and Daichi no Udon Hakataeki Chika.
Are there opportunities to exercise at Nishitetsu Hotel Croom Hakata?
Yes, guests have access to a sauna during their stay.
Is Nishitetsu Hotel Croom Hakata located near the city center?
Yes, it is 0.3 miles away from the center of Hakataekimae.
Are any cleaning services offered at Nishitetsu Hotel Croom Hakata?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Nishitetsu Hotel Croom Hakata?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Nishitetsu Hotel Croom Hakata?
Many travelers enjoy visiting Fukuoka Castle Remains (2.2 miles), Momiji Hachimangu Shrine (4.1 miles), and Fukuoka Castle Shiomi Watchtower (2.3 miles).