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5-1-60, Namba, Chuo, Osaka 542-0076 Osaka Prefecture
Lowest prices for your stay
Booking.com
$137
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Free cancellation until 10/05/22
Swissotel
$139
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Free cancellation until 10/08/22
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Expedia.com
$137
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Free cancellation until 10/06/22
Rakuten Travel$180
Hotels.com$137
Travelocity$137
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1938)
Room & Suite (477)
Dining (286)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Swissotel Nankai Osaka
Updated 10/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in Namba
Location
4.9
Cleanliness
4.5
Service
4.5
Value
4.0
Travelers' Choice
The Swissôtel Nankai Osaka is a five-star luxury hotel strategically located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport, with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as historical Kyoto, the ancient capital of Nara and the picturesque Kobe; while bus hubs to include the Osaka City Air Terminal (OCAT) provide access to various areas in Japan. Discover Osaka's kitchen at the Kuromon Market, visit local attractions Dotonbori, Namba Yasaka Shrine and Hozenji Temple, or shop until you drop at Takashimaya, Shinsaibashi-suji or Namba Parks - all a convenient stroll away.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Conference facilities
Secured parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Russian, Chinese and 8 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
1917Restaurantswithin 0.3 miles
118Attractionswithin 0.3 miles
4203Reviews136Q+A100Room tips
Traveler rating
  • 2,338
  • 1,374
  • 299
  • 114
  • 78
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
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Most Recent
sdublin4 wrote a review Sep 2022
Dublin, Ireland100 contributions92 helpful votes
Stayed at the Swissotel Nankai Osaka on two separate occasions earlier this month and both times the experience was absolutely flawless. In terms of convenience for those arriving from Kansai Airport, it does not get any better with the hotel entrance mere steps away from the ticket gates of Nankai Namba station. In fact on our last stay our hotel porter brought our bags all the way to the door of Nankai Rapit train. Both of our rooms had amazing views of the downtown Osaka and had everything you could think of and more. Loved the welcome Swiss cakes and chocolate which were a really nice touch. The staff were all superb and displayed a high level of professionalism. Special shout out to Guest Experience Manager Shirly who greeted us on both of our stays and made sure we felt welcomed and valued. For a five star hotel, this was really excellent value and I would not hesitate to stay at the Swissotel Nankai Osaka when I am in Japan again.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jlgp_2000 wrote a review Sep 2022
Bagnols-sur-Ceze, France3 contributions
A very conveniently located hotel accessible from train, subway, and with a direct connection to Kansai airport. Very helpful and attentive staff. A little hard to find if you are not used to Japanese underground transportation systems, but the search is worth the discovery!
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Date of stay: September 2022
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dave L wrote a review Sep 2022
Texas, United States8 contributions12 helpful votes
We love everything about the Swiss Hotel. The extensive breakfast buffet on the 36 th floor with amazing views. The gym / indoor swimming pool / spa. The executive lounge with all you need— more than adequate for dinner. And of course the rooms. We’ll decorated, spacious, comfortable But the best part is the staff. They go out of their way to make the visit even better.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 5 days ago
Dear davel!Z7195WP, Thank you very much for the feedback and taking the time to describe your experience to the world. We appreciate your comments and will ensure this is shared with the team. We look forward to your visit in the near future. Kind regards Shane Edwards - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Export C wrote a review Sep 2022
1 contribution
Hotel location is very convenient from Kansai airport and the room has very wonderful view to see Osaka city and there are mayn shops and restuarants near the hotel. The restaurant for breakfast is located in 36th floor and you can see all of Osaka city too.
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Date of stay: September 2022
Value
Rooms
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 5 days ago
Dear exportc596, Thank you for your recent comments, I agree we are very coinvent when arriving into Osaka, once you leave the airport terminal, jump on the blue train to the end and you will be at Namba Station right under the hotel. If its raining you don't even need an umbrella. We look forward to welcoming you back on your next business trip or leisure holiday. Kind regards Shane Edwards, - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Albert V wrote a review Sep 2022
8 contributions4 helpful votes
Love the location. Love the rooms. Breakfast was fantastic! Stayed here for 3 nights and was able to enjoy the awesome experience due to the attentiveness and hospitality by the Swissôtel team! Would like to give special mention to the guest experience manager Ms. Shirley Santiago who has gone above and beyond for us to experience impeccable what excellent customer service is all about. She had so many surprises lined up from the moment we entered the room till our departure. Those small touches of Customer delight were unforgettable. Highly recommending this property for you to experience your experience my narrative. Thank you Swissotel team! You made our stay in Osaka simply perfect 🙌 Cheers!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 5 days ago
Dear albertv978, Thank you for your recent comments and we are excited to hear you had a great stay. It is fantastic to hear your feedback regarding Shirly as she is an asset to our hotel and I know she appreciates your kind words and thoughts. We look forward to welcoming you back in the near future and should you need anything please let us know. Kind regards, Shane Edwards -General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ernie Wong wrote a review Sep 2022
Kuala Lumpur, Malaysia14 contributions
+1
Good service at front desk, especially Ms. LeLe, and Ms Dewi during my check in; friendly, professional, helpful and efficient. The hotel location is perfect centrally located on top of Namba Station, it is easy to contect to all the public transportation, and great shopping area too. The gym also big and clean, not many hotel in Japan has such a good size of gym facility. Highly recommended to stay in this hotel.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 6 days ago
Hi 469erniew, Great to hear from you and thank you for the kind recognition for both Lele and Ms. Dewi. I know they both appreciated the feedback and happy to know you enjoyed your time with us. Agreed the gym is bigger than most so you can get a decent workout. We look forward to welcoming you back to the Swissotel and Osaka in the near future. Kind regards Shane Edwards General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alfred v wrote a review Sep 2022
philippines33 contributions15 helpful votes
From reservations until after checkout, the staff of Swissotel specially Shirly Santiago and Mr. Kazu Tanaka have gone above and beyond expectations. Even as of this writing, after checking out and I am already in Tokyo, Shirly is still helping me out with my travel arrangements. Rooms are immaculate, with amazing views of the city. Location is perfect when in Osaka. Will definitely return in the very near future.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 6 days ago
Dear avv07, Thank you for the feedback and recognizing both Kazu and Shirly this is much appreciated with them both.. We are excited to have you back late in the year and please let us know should you need anything prior to arrival. Kind regards, Shane Edwards General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brittany B wrote a review Jul 2022
Shinjuku, Japan141 contributions86 helpful votes
First time visiting Osaka and first time staying at a Swissotel property. Greatly appreciated that the front desk staff spoke English, made check-in so easy for us since we can barely speak beginner Japanese. Location was excellent, this hotel is essentially part of Namba station. Room was a good size and had everything we needed. My only concerns were the slightly mildewy-stale smell of the room and how expensive the breakfast was. The view from the breakfast location was incredible but probably not worth the price.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded Jul 25, 2022
Dear Valued Guest, We are thrilled to learn that you like Swissôtel Nankai Osaka and especially the fact that we are inside the Namba Nankai station and the great vicinity with many options for shopping and dining. The convenient location of hotel allows our guests the opportunity to fully explore the Namba area and take advantage of all the wonderful dining, shopping and others attractions that make our city so great. Your kind comments are greatly appreciated. Customer care, well maintained rooms and good food are amongst our highest priorities and it is always gratifying to receive such praise. In addition, we are very sorry that the mildewy-stale smell of the room. The staff in charge immediately confirmed and performed the maintenance, but we apologize for the inconvenience caused to you. We would like to thank you again for your valuable opinions. We will continue to strive for a service that will satisfy you. All the employees of Swissôtel Nankai Osaka are looking forward to your return. Sincerely, Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
villegiateur wrote a review Apr 2022
Paris, France18 contributions26 helpful votes
Very bad experience in that hotel where we are stucked due to the pandemic situation. We have been waked up by drill noises for two days because of construction Work inside the hotel building. They should not accept any guests if they are not able to offer a quiet place to rest.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded Apr 13, 2022
Dear villegiateur, Thank you for taking the time to provide feedback on your recent stay. On investigation you are correct that there has been drilling noise in the hotel on this occasion and I would like to take this opportunity to apologies for the inconvenience caused . While waiting for business to return the hotel is taking the opportunity to conduct general maintenance for the upkeep of the property as we try to isolate the area from all our guests. Through your feedback and in discussion with my team the drilling noise has travelled further than anticipated so this has been raised with our team to closely monitor to try and avoid any similar disruption in the future. I thank you once again for the feedback and sorry for the disruption. Kind regards Shane Edwards General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dave L wrote a review Apr 2022
Texas, United States8 contributions12 helpful votes
We thoroughly enjoyed our stay in the executive rooms. From everything you could want at breakfast on the 36th floor, to receptive / attentive staff (reserving us a table as a family of 4 on the last day in the executive lounge) to an adequate gym / stretch space / sunny pool / nice spa / sauna / cold bath..... We loved everything about the stay and will definitely be back.
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Date of stay: March 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 6 days ago
Dear davelZ7195WP, We are very pleased to learn that you have in general enjoyed your stay and that we have exceeded your expectations. Our goal is to provide excellent customer service and a welcoming environment at all times for our guests. Your overall ratings during your recent stay are therefore very much appreciated and will a true source of motivation for our Team Members. We will certainly keep up our good work and will not fail to convey your comments to the entire Team. Sincerely, Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$134 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel nankai osaka hotel osaka, swissotel nankai hotel osaka, osaka swissotel nankai hotel
LOCATION
JapanKinkiOsaka PrefectureOsakaChuoNambaShinsaibashi / Nanba / Tennoji / South Area
NUMBER OF ROOMS
546
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Frequently Asked Questions about Swissotel Nankai Osaka
Which popular attractions are close to Swissotel Nankai Osaka?
Nearby attractions include Taste Osaka (0.2 miles), Magical Trip (0.2 miles), and Sunset Owl Cafe (0.3 miles).
What are some of the property amenities at Swissotel Nankai Osaka?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Swissotel Nankai Osaka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissotel Nankai Osaka?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Swissotel Nankai Osaka?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Swissotel Nankai Osaka?
Conveniently located restaurants include maidreamin, Osaka Namba, Gyukatsu Motomura Namba, and Hokuto Gems Namba.
Are there opportunities to exercise at Swissotel Nankai Osaka?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Swissotel Nankai Osaka located near the city center?
Yes, it is 0.2 miles away from the center of Namba.
Are any cleaning services offered at Swissotel Nankai Osaka?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissotel Nankai Osaka offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Swissotel Nankai Osaka?
The staff speaks multiple languages, including English, French, German, Russian, Chinese, Hindi, and Japanese.