Park Hyatt Tokyo
3-7-1-2 Nishi Shinjuku, Nishishinjuku, Shinjuku 163-1055 Tokyo Prefecture
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About
#1 of 19 hotels in Nishishinjuku
Location
4.3
Cleanliness
4.9
Service
4.8
Value
4.2
2023 Travelers' Choice Best of the Best
If you’re looking for a luxury hotel in Nishishinjuku, look no further than Park Hyatt Tokyo.
As your “home away from home,” the hotel rooms offer a flat screen TV, a refrigerator, and a minibar, and getting online is easy, with free wifi available.
Guests have access to a concierge and room service while staying at Shinjuku Hyatt. In addition, Hyatt Tokyo offers a pool and breakfast, which will help make your Nishishinjuku trip additionally gratifying. And, as an added convenience, there is parking available to guests.
While in Nishishinjuku be sure to experience local okonomiyaki & takoyaki favorites at Hiroshimaokonomiyaki Buchiumaya or Kobe Rokko-Michi Gyunta Shinjuku Lumine 1.
Nishishinjuku is also home to Statue Tamachan, a popular that is not too far from Park Hyatt Tokyo.
The staff at Park Hyatt Tokyo looks forward to serving you during your upcoming visit.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Free shuttle or taxi services
Parking
Wifi
Hot tub
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Rooftop bar
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, Chinese, Japanese, Korean
Location
95Great for walkers
Grade: 95 out of 100
221Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
3-7-1-2 Nishi Shinjuku, Nishishinjuku, Shinjuku 163-1055 Tokyo Prefecture
Name/address in local language
Getting there
Rental CarsSee all Nishishinjuku rental cars
Nearby restaurants
Kurokatsusan
89 reviews6 minAmerican
New York Bar
920 reviews1 min
New York Grill
917 reviews1 minAmerican
The Peak Lounge
223 reviews1 min
See all nearby restaurantsNearby attractions
SAMURAI Sengoku Photo Studio Samurai
121 reviews6 minSpeciality & Gift Shops
Tokyo Metropolitan Government Building Observation Decks
5,473 reviews6 minGovernment Buildings
Tokyo Metropolitan Government Buildings
1,561 reviews6 minGovernment Buildings
Tokyo Opera City Concert Hall / Recital Hall
148 reviews6 minTheaters
See all nearby attractions4461Reviews57Q+A100Room tips
Reviews
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Stayed here for a night while passing through Tokyo and everything about the hotel and staff was amazing. The views are incredible from the rooms and New York Bar. This hotel is a must visit if you are in the area!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Perhaps my favorite hotel in the world. Very sadly, the hotel will be closing in May 2024 for a top-to-bottom renovation, and I worry it will lose its 90s-era charm and resemble other, more modern Park Hyatts. For me, the near-vintage feel and funky details like older light switches, yesteryear's furniture, etc are part of the appeal, comfort, and approachability, especially as a fan of Lost In Translation. But, perhaps clientele these days expect a more modern appearance and in-room amenities for the price. That said: From the moment I checked in, I felt like I'd been whisked away into a hidden, luxurious palace in the sky. Every aspect of living and breathing within the Park Hyatt is a pleasure from the moment you enter till your final step out the door and into a waiting taxi. Upon arrival, I enjoyed a slow and delicious, light lunch at the Peak Lounge on the 41st floor while waiting for my room to be ready, and once it was and I had completed the warm and efficient check-in process, the front desk staff showed me to my room where my luggage had already been brought up to. I had booked a King Deluxe with a request for an east-facing view, which was granted to my delight on the day I arrived. Perfectly clean, clear windows framed a stunning view of Tokyo as far as the eye could see. I enjoyed the comfortable bed, blackout curtains (motorized), lovely lamp-lit ambiance at night (most lighting on dimmers), soaking tub, giant bathroom stocked with any amenities you may need, large closet, well-stocked minibar, writing/work desk, and the incredible view, which never got old. I ate three times at the New York Grill, twice on the the restaurant side and once sitting at the bar where I enjoyed a cocktail and live jazz. Each meal was wonderfully prepared and delicious, the service unhurried (no table or bar time limits), and the ambiance incredible. Not only is the Park Hyatt a great hotel, I would go so far as to call it a deeply emotional experience.…
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Date of stay: September 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
While in Tokyo my sister broke her ankle. The team at the Tokyo Park Hyatt elevated to a level that achieved the best professional and emotional care for my sister. A medical centre was found. A Japanese speaking Hyatt member travelled with my sister and stayed on with her at the medical centre. Upon her return to the hotel, she was “wheeled” about by staff at every turn, door and lift. This defines the greatness of the Tokyo Park Hyatt
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It seems like the hotel hasn’t been updated since Lost in Translation was made. My wife and I booked a corner room with a King bed. This was the end of 2 weeks in Japan and we wanted (and paid for) a luxury experience. The room we got was VERY small and the carpet and the curtains were stained. Paint was chipping off the wall in the bathroom. There was black mold along the caulking in the bathroom. The TV was small and was resting on what looked like an IKEA tv cart, with worn black paint. It looked NOTHING like the pics on the website. We complained and management responded with understanding and kindness. They moved us to a large suite. It had similar issues, but management was really responsive and we are very tired, so we stayed at the hotel for our last 3 nights in Japan. That never should have happened in the first place. …
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beyond anything I could have imagined. The charm of this place is the classic west meets east in the 90’s. Service is impeccable. The shuttle was really handy for getting to and from Shinjuku station. The rooms are ENORMOUS for Japan standards. The Madeline pastries at breakfast were out of this world. It’s the Park Hyatt Tokyo. Iconic in every single way.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Amazing people, amazing food, amazing view and an amazing experience. A holiday that our kids will never forget and cannot stop talking about. What sets Park Hyatt Tokyo apart from the rest, it is not just a hotel but a place that makes you feel like special. The team behind make you feel like you at home away from home x100. Thank you again Park Hyatt Tokyo
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
After writing over 200 reviews, I took a break, but did decide to write one about this hotel that we visited starting 8/30. It was with Tauck Tours, but we paid extra for a room upgrade and came a day early. The staff and accommodations were wonderful. Smaller than I expected and a one bedroom was just way too expensive. Views from the NY bar and restaurant just fantastic especially during the super blue moon. It was my birthday week and everything was just perfect.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Park Hyatt is iconic, but it's feeling a little stale these days. I visited a several years ago and was very impressed with the service and the property - this visit felt a little meh. The service is impeccable, the property is pristine, but it just feels a bit stale. It didn't help that it was 38 degrees celsius in Tokyo when we visited and the pool was closed for maintenance. That would have been ok had we been warned before we arrived, but after many hours travelling it was super disappointing to find out when we were checking in. When you're paying ~$2k for a not-exactly-amazing room, the extras are the bits that make it worth the money. We did have a very helpful lady check us in and book us an 'mid-range' sushi restaurant for dinner (which cost nearly $1k for two people!) - if that's mid-range, I'd hate to know what their top-end suggestion would cost. A kidney? First born child? I jest. In summary, it's worth visiting this hotel for the extremely professional service and the sensational jazz in the New York Bar, but there's definitely plenty of hotels which offer significantly more vibe and bang for buck.…
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We kicked off our wedding week in Tokyo by staying at the Park Hyatt celebrating with family and friends at the mind-blowingly amazing Tokyo Suite room and having cocktails and jazz at the New York Bar. The hotel's management and staff made our stay truly memorable -- they anticipated all of our needs and their customer service is second to none. We felt really special -- thank you Park Hyatt Tokyo!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent service and attentiveness to detail. In terms of customer service this is the best park Hyatt I’ve stayed at. Views are amazing from every corner of the hotel. In room dining is reasonably priced. Despite not receiving any type of room upgrade, we left quite satisfied. Recommend the Japanese breakfast for in room dining. Color schemes and painting both in room and in the common areas are timeless and the overall hotel has a feeling of timelessness. The layout of the actual hotel is impressive. No need to visit Shibuya sky, stay at the park Hyatt instead.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not the right property for you?
There are more places to choose from in the Nishishinjuku area.
PRICE RANGE
$1,018 - $1,261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hyatt tokyo hotel shinjuku, hyatt hotel shinjuku, hyatt tokyo, shinjuku hyatt
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku / Shinjuku / Nakano / Suginami
NUMBER OF ROOMS
177
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Claim Your ListingPARK HYATT TOKYO - Updated 2023 Prices & Hotel Reviews (Nishishinjuku, Japan)
Frequently Asked Questions about Park Hyatt Tokyo
Which popular attractions are close to Park Hyatt Tokyo?
Nearby attractions include SAMURAI Sengoku Photo Studio Samurai (0.3 miles), Tokyo Metropolitan Government Building Observation Decks (0.3 miles), and Tokyo Metropolitan Government Buildings (0.3 miles).
What are some of the property amenities at Park Hyatt Tokyo?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Park Hyatt Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Tokyo?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Park Hyatt Tokyo?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Park Hyatt Tokyo?
Conveniently located restaurants include Kurokatsusan, New York Bar, and New York Grill.
Are there opportunities to exercise at Park Hyatt Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Park Hyatt Tokyo have an airport shuttle?
Yes, Park Hyatt Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Park Hyatt Tokyo have airport transportation?
Yes, Park Hyatt Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Park Hyatt Tokyo located near the city center?
Yes, it is 0.4 miles away from the center of Nishishinjuku.
Are any cleaning services offered at Park Hyatt Tokyo?
Yes, dry cleaning and laundry service are offered to guests.