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2-7-2, Nishishinjuku, Shinjuku 160-0023 Tokyo Prefecture
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2194)
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Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Tokyo
Updated 09/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 22 hotels in Nishishinjuku
Travelers' Choice
Hyatt Regency Tokyo provides a wide range of services guaranteed to satisfy the needs of guests. Take advantage of services that include courtesy bus to and from Shinjuku Station, convenience store, beauty salon and barber shop inside hotel. Allow our staff to assist you with anything you might require during your stay – from restaurant reservations and tour arrangements to tea times, spa treatments, and professional planning for any types of events or social occasion. For business trips and holidays, Hyatt Regency Tokyo sets an unmatched standard for Tokyo luxury accommodation.
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Room & Suite (1,012)1,012
Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Banquet room
Meeting rooms
Fax / photocopying
Facial treatments
Foot bath
24-hour security
Baggage storage
Convenience store
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Flatscreen TV
Bath / shower
Room service
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
See more room details
Good to know
Park View
Languages Spoken
English, Japanese
Hotel links
Special Rate:Special rate available
4,244Reviews90Q+A100Room tips
Traveler rating
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Popular mentions
HandsomeXO wrote a review Sep 2020
Hong Kong, China4,459 contributions31 helpful votes
Hyatt Regency Tokyo is a 5-star hotel in Shinjuku, an area full of shopping malls, restaurants and other entertainment facilities. There is a complimentary shuttle bus running between the hotel and the West Exit of the Shinjuku Station from 8am to 9:40pm, making the location more convenient. Staff is friendly, helpful and professional. The “2 Twin Beds with Club Access” room is spacious, clean and well equipped. Guests with “club access” can enjoy daily breakfast, snacks and cocktails at the Regency Club Lounge.
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Date of stay: December 2019
Sleep Quality
Hokag3 wrote a review Feb 2020
Shinjuku, Japan641 contributions40 helpful votes
Hotel's Favorite
I have lost count of how many times I have stayed in Hyatt Regency Tokyo. This is a reasonable price hotel, within walking distance to wherever that you may need to go. free shuttle bus to Shinjuku station every 20 minutes, 5 minutes ride, or walk 10+ minutes, enjoying the sights to the station. it's a place central to Bus station to anywhere in Japan. Comfortable Bed + Pillow. 24 hours 7-11 and Family Mart below the hotel( you won't die of hunger, you will enjoy the variety of food and beers! anytime) the Pool and Gym deck is awesomely located within the hotel (highest floor). located opposite the Shinjuku Chuo park, perfect during cherry blossom. Night time it is very quiet away from the city crowd.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
武蔵の母 wrote a review Aug 2020
ロサンゼルス11 contributions3 helpful votes
Despite of pandemic, I had a peaceful pleasant stay. Breakfast was great at the lobby restaurant, bell captains were also helpful measuring suitcase weights for net. Location was great for me to access to my family and business. Overall I had a great stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2020
Sleep Quality
B7471TX wrote a review Jun 2020
Taichung, Taiwan112 contributions12 helpful votes
All the staffs that we had met were friendly and helpful. Regency Club lounge here is small, dated and very limited food selections here even in evening cocktails. Club floor rooms are renovated but they are located at lower floors.
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Date of stay: November 2019
2 Helpful votes
Response from HR Tokyo M, 広報担当マネージャー at Hyatt Regency Tokyo
Responded Jun 11, 2020
Thank you very much for your recent stay at Hyatt Regency Tokyo and taking your time to share your review. We appreciate your pleasant comment and sharing your valuable feedback. We will continue to maintain and improve our product and services. We hope you have an opportunity to welcoming you back Sincerely, Hyatt Regency Tokyo
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DublinTravelLover wrote a review May 2020
Brent, United Kingdom43 contributions33 helpful votes
I stayed here for the best part of three weeks on an extended business trip to Tokyo in September and October 2019. From a business traveller point of view, there was very little to complain about bar the rooms being a little dated. There was also some scuffed paint work in the room. However, the room was HUGE by Japanese standards. I believe I had an upgraded room, which could be why it was just so big but I had colleagues in smaller rooms and they were still very generous by Japanese standards. The location is excellent. The 7/11 convenience store which is part of the hotel complex is very convenient. My one complaint was how pricey the food was, it was great though, it suited me to have room service a lot due to my work situation but if I was on holiday, I don’t think I would have eaten in the hotel so much. The shuttle bus was great. One let down was the hair salon which had virtually no appointments despite the hotel ensuring me in advance it wouldn’t be a problem. They were focusing more on weddings but the concierge wouldn’t recommend anywhere else. Small complaint but worth nothing. Huge thanks to Kenko who didn’t just help me with my bags but ensured a few messily packed bags were tidied up! Highly recommend for business travellers! Think good for tourists too. I hope to be back!
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Date of stay: October 2019Trip type: Traveled on business
1 Helpful vote
Response from HR Tokyo M, 広報担当マネージャー at Hyatt Regency Tokyo
Responded Jun 29, 2020
Dear Mr./Ms. DublinTravelLover, Thank you very much for taking time to share your experience. First of all, thank you for your favorable feedback and recommendation which really warms our hearts. Secondly, please accept our sincerest apology for the unfortunate experience you had to go through when you tried to book the hair salon. It is our deepest regret that we could not offer additional recommendation for you. Despite of this unfortunate experience, we are extremely thankful for your words for our staff member. We will strive to maintain and improve our product and services. We very much look forward to welcoming you back once it’s safe to travel again. Until then, please stay safe and healthy. Kindest regards, Hyatt Regency Tokyo
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$256 - $458 (Based on Average Rates for a Standard Room)
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JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku / Shinjuku / Nakano / Suginami
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Frequently Asked Questions about Hyatt Regency Tokyo
Which popular attractions are close to Hyatt Regency Tokyo?
Nearby attractions include Tokyo Metropolitan Government Building Observation Decks (0.08 miles), Tokyo Metropolitan Government Buildings (0.08 miles), and Kumano Shrine (0.2 miles).
What are some of the property amenities at Hyatt Regency Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Tokyo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Tokyo?
Yes, parking is available to guests.
What are some restaurants close to Hyatt Regency Tokyo?
Conveniently located restaurants include Hyatt Regency Tokyo Caffe, Shinjuku Makoto, and Ashoka Shinjuku.
Are there opportunities to exercise at Hyatt Regency Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Hyatt Regency Tokyo located near the city center?
Yes, it is 0.07 miles away from the center of Nishishinjuku.
Are any cleaning services offered at Hyatt Regency Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Tokyo?
The staff speaks multiple languages, including English and Japanese.