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2-7-2, Nishishinjuku, Shinjuku 160-0023 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2210)
360
Panoramas (4)
Room & Suite (1045)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 04/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Tokyo
Updated 04/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 20 hotels in Nishishinjuku
Location
Cleanliness
Service
Value
Travelers' Choice
Hyatt Regency Tokyo provides a wide range of services guaranteed to satisfy the needs of guests. Allow our staff to assist you with anything you might require during your stay – from restaurant reservations and tour arrangements to tea times, spa treatments, and professional planning for any types of events or social occasion. For business trips and holidays, Hyatt Regency Tokyo sets an unmatched standard for Tokyo luxury accommodation.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
24-hour security
Parking garage
Wifi
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business center
Facial treatments
Foot bath
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
English, Japanese
4293Reviews90Q+A100Room tips
Traveler rating
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Popular mentions
JAEHWANHUH wrote a review May 10
Suginami, Japan1 contribution
It was very delighted to stay in Hyatt Regency Tokyo. It also was much better than I Expected. Specially the location and view was good. and the Service of the staff was execelent I am planning to stay again if I have a chance.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
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McCauley13 wrote a review Jan 2021
Tokyo, Japan9 contributions5 helpful votes
If you wanna solve problems by yourself and don't need any Concierge or other help by the Hotel and that half of the service is out of service that's your choice...otherwise I would recommend the Hilton next to the Hyatt, which feels like home and who listen & care and solve problems for the guests... Even the Management ignores guests and doesn't solve any problem or offer any compensation because this seems to be their brand standard...
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
Value
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Location
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Service
Sleep Quality
1 Helpful vote
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Masahiko G wrote a review Jan 2021
Tokyo, Japan2 contributions
Under the state of emergency declaration in Tokyo for the COVID-19 pandemic, I stayed here for 5 nights to make progress on my work. Wifi connection was stable even for Zoom meetings. I had to sign in for the wifi network every 24 hours which was little troublesome. The staff on the lobby level were always helpful for check-in, check-out and making arrangement for transportation. The bakery shop on the lobby level provides excellent options for snacks and sweets for gifts. The restaurants at the hotel had limited hours of operation because of the restrictions introduced by the Tokyo municipality government. There are two convenience stores on the first floor level (it is below the street level) outside of the hotel. The next door of Sumitomo Building has large sized shops and restaurants. They were in operation until 20:00. Through underground pathways, you can easily walk to the next building without getting wet. It was quiet environment for work. A walk in a large park located next door was good for refreshing. There is a Starbucks cafe in the park to get refreshment and snacks.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
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treep222 wrote a review Nov 2020
1 contribution
The room was very clean and quiet. Staff were friendly. Shuttle bus to Shinjuku station was suspended due to Corona. That was only a pity because it takes more than ten minutes on foot to go to the distance.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2020
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Trip type: Traveled with friends
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HandsomeXO wrote a review Sep 2020
Hong Kong, China5867 contributions116 helpful votes
+1
Hyatt Regency Tokyo is a 5-star hotel in Shinjuku, an area full of shopping malls, restaurants and other entertainment facilities. There is a complimentary shuttle bus running between the hotel and the West Exit of the Shinjuku Station from 8am to 9:40pm, making the location more convenient. Staff is friendly, helpful and professional. The “2 Twin Beds with Club Access” room is spacious, clean and well equipped. Guests with “club access” can enjoy daily breakfast, snacks and cocktails at the Regency Club Lounge.
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Date of stay: December 2019
Rooms
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Sleep Quality
1 Helpful vote
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PRICE RANGE
$256 - $458 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency tokyo hotel shinjuku, hyatt regency shinjuku, hyatt regency hotel tokyo, hyatt tokyo
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku / Shinjuku / Nakano / Suginami
NUMBER OF ROOMS
746
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Frequently Asked Questions about Hyatt Regency Tokyo
Which popular attractions are close to Hyatt Regency Tokyo?
Nearby attractions include Tokyo Metropolitan Government Building Observation Decks (0.08 miles), Tokyo Metropolitan Government Buildings (0.08 miles), and Kumano Shrine (0.2 miles).
What are some of the property amenities at Hyatt Regency Tokyo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Tokyo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Tokyo?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Hyatt Regency Tokyo?
Conveniently located restaurants include Hyatt Regency Tokyo Caffe, Shinjuku Makoto, and Ashoka Shinjuku.
Are there opportunities to exercise at Hyatt Regency Tokyo?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Is Hyatt Regency Tokyo located near the city center?
Yes, it is 0.07 miles away from the center of Nishishinjuku.
Are any cleaning services offered at Hyatt Regency Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Tokyo?
The staff speaks multiple languages, including English and Japanese.