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Hilton Tokyo

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Certificate of Excellence

About

#2 of 12 hotels in Nishishinjuku
Location
Cleanliness
Service
Value
Certificate of Excellence
Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district, and is an ideal place to experience modern Japan. A complimentary shuttle operates between the hotel and Shinjuku station and the Tokyo Metro subway is connected to the hotel. Relax in one of the modern Japanese-style rooms and admire stunning city views. The hotel offers WiFi and internet access throughout all rooms and public space. Rejuvenate in the 24-hour on-site health club and relax in the sauna or soothing whirlpool spa. Play tennis on the rooftop courts or swim laps in the indoor pool. Exercise with Technogym equipment, the official supplier of the Olympics and Paralympics. TSUNOHAZU expresses folkloric traditions and boundless energy of the Shinjuku neighborhood in an open-format space composed of colorful materials, surprising design elements and four distinct dining and entertainment zones.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Nightclub / DJ
Free shuttle or taxi services
Wifi
Public wifi
Paid wifi
Paid internet
Internet
Hot tub
Sauna
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Hotel links
Visit hotel website
Hotel deals

Location

Full view
Neighborhood
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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5,536Reviews
237Q+A
100Room tips
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Popular mentions
We had a fine experience during our three-day stay. It is a very busy hotel but the staff is top-notch and very focused on providing excellent service. The location is great -- between two subway stations, not far from Shinjuku rail Station (busiest in the world), in a area with many dining choices, and connected via a shuttle bus to the Shinjuku shopping district. Our room was on a high floor with a terrific view. The room decor is Japanese minimalist modern. Only downsides: very crowded restaurants, pricey room rate.
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Hotel's Favorite
Okay, it is pricey but this is Tokyo and you get what you pay for. As gold members we were upgraded to a lovely room with executive lounge access. The room had a Japanese feel, with a lovely bathroom with Shoji screens and Yukata to wear. The lounge just reopened and had a lovely view of Fuji San our first visit. Complimentary champagne, hot dishes made a lovely happy hour. Truly enough for dinner, but Tokyo is waiting. They also had a nice afternoon tea with scones. Loved the hot milk for tea. And breakfast there was much nicer than the large buffet with wonderful pastries and cheeses. But most of all it is the service that elevates this hotel. The complimentary shuttle to Shinjuku station runs three times an hour. We had experienced an issue enroute to the hotel and the way it was handled was exemplary. Monica on checkin and the on duty manager completely looked after us. Later we met Yoshi who was outstanding in making arrangements for us. They made our stay truly special. Thank you!
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The check-in service was good, no need to wait too long. The staff was friendly and willing to help. The breakfast was good enough but the choices were limited. Same type of food everyday. The room was clean and comfortable. The space is larger than many hotels in Tokyo. I recommended to stay in this Hotel again.
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Review collected in partnership with Hilton Hotels & Resorts
Customer service, breakfast, dinner, and proximity to all modes of transportation... top shelf! Extremely clean and safe... I’ll be back! Staff is very friendly, patient, and fluent in English... making my stay comfortable... thank you
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Stayed on 12 hours in this hotel for meeting. The room was good size and welcoming decor and very clean. Good size shower. Pajamas provided and the staff were very helpful for check in and answering questions about transfers. Good position for main station quite close by and shopping. Breakfast selection moderate size but nice. I wished I could have stayed longer.
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PRICE RANGE
$260 - $686 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton tokyo hotel shinjuku, hilton hotel tokyo, hilton international shinjuku, shinjuku hilton
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku
NUMBER OF ROOMS
821
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