We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Miyako Hotel Tokyo

Save
Share
1-1-50, Shirokanedai, Minato 108-8640 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Lowest price we found
$243
$169
View Deal
Agoda.com$169
Sheraton.com$169
Expedia.com$169
eDreams$169
Hotels.com$169
Trip.com$243
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1476)
Room & Suite (603)
Dining (221)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Miyako Hotel Tokyo
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travelers' Choice

See why so many travelers make Sheraton Miyako Hotel Tokyo their hotel of choice when visiting Minato. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travelers like you.

While staying at Minato Sheraton, visitors can check out Shinagawa Season Terrace (0.8 mi) and Roppongi Sakurazaka (1.3 mi), some of Minato's top attractions.

As your “home away from home,” the hotel rooms offer a flat screen TV, a refrigerator, and a minibar, and getting online is easy, with free wifi available.

Guests have access to a concierge and room service while staying at Minato Sheraton. In addition, Minato Sheraton offers a pool and breakfast, which will help make your Minato trip additionally gratifying. And, as an added convenience, there is parking available to guests.

Minato has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like SAVOY, La Ciau, and Enishi Shinagawa Ekimae, which are serving up some great dishes.

Minato is also known for some great architectural buildings, including Tokyo Tower, Akasaka Palace (State Guesthouse), and Tokugawa Estate Mausoleum, which are not too far from Sheraton Tokyo.

At Sheraton Miyako Hotel Tokyo, your comfort and satisfaction come first, and they look forward to welcoming you to Minato.

Read more
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Airport transportation
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
See more room details
Good to know
HOTEL CLASS
Languages Spoken
English, Japanese
Hotel links
Special Offer:Unlock Member Rates!
2,050Reviews42Q+A100Room tips
Traveler rating
  • 618
  • 975
  • 310
  • 84
  • 63
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Karl K wrote a review May 2020
Hong Kong, China12 contributions12 helpful votes
I am writing this review as a Marriott Ambassador member and against the background of usual 150 nights per year in hotels of different groups. I have to admit that this hotel in which I stayed 3-5 times since 2012 is one of the worst I have ever visited. This is due to the following reasons: 1) The whole hotel is extremely old and was never really renovated 2) In winter time the rooms are extremely overheated and you have no possibility to reduce the temperature. There are a few rooms available with balcony, so you can at least open the window, but not in the standard rooms. 3) In summer time, you basically get steamed in the room as the A/C is very weak. Should you be lucky to get a room in which you can switch it to a stronger mode, you will definitely be unable to sleep due to the noise. 4) Marriot Ambassador benefits are not really known by the staff 5) Almost impossible to find somebody who speaks English For the price they charge, you can definitely get a better deal in Tokyo.
Read more
Date of stay: November 2019
Value
Location
Service
Trip type: Traveled on business
Helpful
Share
Torsten Fog P wrote a review Mar 2020
5 contributions5 helpful votes
I had the pleasure of staying here last month during a business trip to Tokyo. The hotel is set in a nice Japanese garden in a quiet part of Tokyo but in convenient distance from down town Tokyo. Hotel was going through renovation of the business lounge but managed that situation very well by offering alternatives. There are a nice gym and pool, and great breakfast buffet.
Read more
Date of stay: February 2020Trip type: Traveled on business
Helpful
Share
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo
Responded Mar 9, 2020
Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer.
Read more
KiwiNZExplorer wrote a review Feb 2020
Singapore, Singapore145 contributions102 helpful votes
I have been staying at this property for the last 4 to 5 years at least 3 or 4 times per year. There have been an ongoing refurbishment for several years to bring the hotel out of the 80's into the 2000's. Not all rooms are updated. I recently stayed on level 10 that felt very new, very contemporary in style & very functional for a business traveler. I understand some floors have yet to be updated & the ground floor is undergoing major renovation work. NOTE: you do not hear any of the noise from the renovation its all done very discretely. The shuttle buses depart on time to great locations with good transport links - you can be at Haneda using the bus & train from Shinigawa in 50 mins. Where i really struggle with this hotel is as follows; Never acknowledged as return guest Very rarely acknowledged as a Bonvoy Titanium elite member The menu or food on offer in the Club Lounge hasn't change in many years & recently the hours the food is available has been reduced, in fact the quantities appear to have been scaled back Some rooms dont have a desk - reception should ask you if you need a desk & assign the right type of room The gym is very sub-standard & needs to be updated & brightened up - its more like a morgue The hotel is clean, its comfortable, however some small elements would make this hotel stand out from the crowd.
Read more
Date of stay: January 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Response from Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo
Responded Feb 18, 2020
Thank you for your loyalty to us. We appreciate your feedback to us. You stated both good aspects and bad ones in the comments: we thank you for this. In reaction to the negative aspects, we will make efforts to improve guests’ satisfaction. We should enhance recognition of our loyalty members, reconsider our club lounge menu and improve health club facilities. We hope you could stay our loyalty guest as ever.
Read more
Uncle TJ wrote a review Feb 2020
Calabasas, California54 contributions19 helpful votes
+1
I made the reservations at 6am and mobile checked in right away and put the arrival time at 9:00AM, of course I got a message on my app that the hotel is ready for me. But when I arrived at 9:40, I went to the Sheraton Club on the 2nd floor to check in but was told they can’t check me in there and ask me to go back to first floor reception. So I did and went on waiting on the line. Although I mobile checked in in advance but it really doesn’t do anything, I still need to give them my passport and swipe my credit card. The receptionist even ask me to filled out a registration card that I have to put down pretty much what is in my profile , my name, passport number, address, email address, telephone number, the whole nine yards. I can’t even remember when I did that last time. 20 years ago at a Motel 6 maybe? So it took almost 20 minutes for me to get check in. The receptionist never ask for what I choose for my Titanium gift. My request for an extra feather pillow never arrived, the room descriptions has a work desk, no, it has a small round table. It say double vanities, nope. Only one. The two bedside outlet are all broken. The only one working is on the dresser under the TV. It says they do turn down service. Another misinformation. When I went down to complain at the club lounge, she ready don’t understand what I want and just told me I can use the lounge and I should get something to drink. I ask her to deliver a feather pillow, but they just tried to give me a synthetic fiber pillow. I just gave up. The food at lounge is very mediocre but it will fill you up. The reason I give this hotel a two stars is because the room is fairly nice appointed. But don’t trust the room description on their app and website.
Read more
Date of stay: February 2020Trip type: Traveled on business
Helpful
Share
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo
Responded Feb 16, 2020
Thank you for your stay with us and your candid feedback to us. We are very sorry that we could not provide satisfactory experiences during your stay. Reading your comments, we realized that we should have acted in flexible manners. So we have to change our attitudes to live up to guests’ expectations. We will make our efforts and hope you could come back to us.
Read more
JRDalziel wrote a review Feb 2020
Yens, Switzerland16 contributions3 helpful votes
The hotel is in a great location for restaurants and transportation. The garden is spectacular and worth a walkthrough on every opportunity. The cafe is also a highlight in the reception area. The hotel overall offers high-quality accommodation and has a very simple elegance.
Read more
Date of stay: February 2020
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: Garden views are best
See more room tips
Helpful
Share
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo
Responded Feb 13, 2020
Thank you for your sharing your magnificent experience staying at the Sheraton Miyako Hotel Tokyo. We are pleased to read that you enjoyed very much stay with us. Your kind comments have been passed on to our team and this will motivate us all to keep up the good performance. Thank you very much for your comments and we look forward to welcoming you back.
Read more
Previous
PRICE RANGE
$198 - $307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton tokyo, sheraton minato, minato sheraton
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoShirokanedaiShinagawa / Gotanda / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
494
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sheraton Miyako Hotel Tokyo
Which popular attractions are close to Sheraton Miyako Hotel Tokyo?
Nearby attractions include Happo-en Garden (0.2 miles), Meiji Gakuin University Shirogane Campus (0.1 miles), and Shojo-ji Temple (0.3 miles).
What are some of the property amenities at Sheraton Miyako Hotel Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Miyako Hotel Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Miyako Hotel Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Miyako Hotel Tokyo?
Yes, parking is available to guests.
What are some restaurants close to Sheraton Miyako Hotel Tokyo?
Conveniently located restaurants include Shisen Chinese Restaurant, Lounge Bamboo, and Happoen.
Are there opportunities to exercise at Sheraton Miyako Hotel Tokyo?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Sheraton Miyako Hotel Tokyo have an airport shuttle?
Yes, Sheraton Miyako Hotel Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sheraton Miyako Hotel Tokyo located near the city center?
Yes, it is 0.3 miles away from the center of Shirokanedai.
Are any cleaning services offered at Sheraton Miyako Hotel Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Miyako Hotel Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.