We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Tokyo

avatar-imageavatar-imageavatar-image
Traveler (2048)
Room & Suite (825)
Dining (244)

View prices for your travel dates

Marriott Bonvoy member rate available
Hotel direct offer!Earn points toward free nights.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#2 of 32 hotels in Akasaka
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.0
Enjoy luxury at The Ritz-Carlton, Tokyo, located in Tokyo, Japan. Our 245 elegant hotel rooms and suites are furnished with comfortable down pillows and featherbeds, marble bathrooms with luxury bath amenities, and a fully stocked refreshment bar. Rejuvenate with a bespoke treatment within our 21,528-square-foot spa and delight your palate at one of the 6 on-site fine dining establishments. Welcome to the 5-star hotel that redefines luxury in Tokyo.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycle tours
Babysitting
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Evening entertainment
Walking tours
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Executive lounge access
Outdoor furniture
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Bottled water
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
Chinese, Japanese
Hotel links
Special Offer:Earn points toward free nights.
4.5
2,279 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in the heart of Roppongi, The Ritz-Carlton, Tokyo boasts a location that's both convenient and highly praised by guests for its proximity to dining, shopping, and transit options. While some guests feel the pricing doesn't reflect the value, the hotel's amenities are often lauded, including the luxurious rooms and exceptional dining experiences. The cleanliness and service receive accolades for their meticulousness and personal touch, though opinions on room conditions vary, with some criticism over upkeep. Overall, the hotel's sophisticated blend of tradition and modernity creates a tranquil and elegant atmosphere.
Location
Convenient
Atmosphere
Serene
Rooms
Dated
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
2279Reviews69Q+A100Room tips
Traveler rating
  • 1,685
  • 353
  • 127
  • 59
  • 55
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
D0rindaW wrote a review Feb 13
Pleasanton, California411 contributions138 helpful votes
I've stayed at the Ritz Tokyo 3 times but this is my 1st review. I give this Ritz location very high marks. My stays were in 2016, 2019 and 2023. Their service is impeccable and consistent. Each trip, I have relied on the concierge for travel advice, travel logistics management and purchasing tickets to attractions. They always exceed expectations. All the staff at the Ritz are helpful and cordial. At my 2016 and 2019 visits, the hotel had a breakfast buffet that was wonderful. Our 2023 stay, the breakfast changed to ordering from the menu. The Ritz breakfast was generous to the point where it felt like we were having a buffet without having to get up to get our own food.
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Christine B wrote a review Jan 2024
Chessington, United Kingdom2007 contributions372 helpful votes
We arrived early at about 11:30 and our luggage was taken as we were escorted to the Club lounge for check in. We were offered a welcome drink of Yuzu as well as access to the full lounge lunch offer. After about 20 minutes, we were checked in and given the keys to room 5326, just along from the lounge. Large room with stunning views over towards Shinjuku. Décor in good condition if slightly dated in neutral colours. Comfortable bed, desk, two wardrobes, unit including fridge, coffee maker, kettle etc. opposite double doors into the bathroom. Bathroom was large, with two basins, separate shower and WC behind glass doors and a large bath. Club lounge was excellent: it was a large room and never got busy. Food included roast pork and sweet and sour fish with Lyonnaise potatoes. Breakfast was also a very good buffet with eggs cooked to order. Afternoon tea looked fantastic but was a little eclectic for us.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Ambar wrote a review Jan 2024
Singapore, Singapore172 contributions67 helpful votes
+1
I am going to start this one by first giving a big big thank you to Daniel who leads the concierge team. He (and his great team!) were the highlight for why we felt the service was so great at this hotel. Thanks also to Rachel, Lisa, Yuma and Mako. Room - brilliant room. Mount Fuji view. Very comfy beds. Would highly recommend a room with Mount Fuji views. (See the pics, I’ve posted). Food - The bar is great and the breakfast spread is fantastic. The staff at the breakfast restaurant were great. Unfortunately, don’t remember their names. Concierge - we were on a ski trip in a different part of Japan and decided to stay (or extend our stay) at the Ritz. On a google search, I saw that the day we arrive in Tokyo, there is a sumo tournament and I requested the Concierge team to try and see if they can get me tickets (1 day before such a big tournament!). While tickets weren’t really found (which is obvious and natural), the concierge team really tried hard which I really appreciated. I told them, next time I’d give them a better heads up. :) Daniel also gave up great tips on what to see, in what order, what timing (to avoid crowd) etc. Location - the location is great. Next to a mall. Loads of local shops sting paces around (and asking distance). Rippongi is buzzing. I am definitely staying here again on my next Tokyo trip.
Read more
Date of stay: January 2024Trip type: Traveled as a couple
Room Tip: Take a Mt Fuji view room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Liz O’Connor wrote a review Jan 2024
New York City, New York2 contributions
This hotel is unmatched in serenity, service, and ambiance. My husband and I stayed in a Japanese style suite on the 48th floor and were in complete awe when we stepped into our room. The aesthetic was traditional but modern and brought us an immediate sense of calm and luxury. And the view of Tokyo from the high skyscraper was absolutely breathtaking. Highlights were the pristine pool with a stunning view and luxe locker rooms, the lobby lounge with live music and expert bartenders mixing signature cocktails, and the service at the restaurant and throughout the hotel. We especially loved chatting with Joel during breakfast. Our stay at the Ritz Carlton Tokyo was the cherry on top of an unforgettable trip.
Read more
Date of stay: January 2024Trip type: Traveled as a couple
Room Tip: Request a Japanese style room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
markzz2 wrote a review Dec 2023
London, United Kingdom247 contributions189 helpful votes
We had made arrangements for a trip to Tokyo that had to be amended due to illness. We decided based on a previous stay at the RC that we would treat ourselves. Sadly between the day we checked availability and the next day when we booked the Bonvoy Point rate had increased massively but we booked anyway. It used a huge proportion of our long earned loyalty points so we were expecting pure luxury. The welcome was nice and we were given a nice room on the 49th floor. Beautifully decorated, clean and large with a nice bathroom and comfortable bed. The air conditioning worked well (we like a cool room and sometimes in winter you cannot turn off the heat, we could and it was perfect). We had breakfast each day in the restaurant and were well looked after by Hao and his colleagues. A small buffet plus main hot portions ordered a la carte. We love this hotel because it is walkable to many parts of Tokyo that we like, and underneath there is a supermarket, and a good selection of restaurants and other food outlets, also good for the Tokyo Underground network. The pool area is calm and relaxing with amazing views. Was it worth 450,000 Bonvoy points for 3 nights, I am still not sure but we did enjoy our stay and would stay again (if the price was more reasonable).
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Joel B wrote a review Nov 2023
4 contributions1 helpful vote
Just returned from our stay in Tokyo. We had an incredible stay at the Ritz Carlton in Tokyo. The hotel and staff are outstanding. The service was beyond anything I have experienced in my world travels. This is the best RC I have stayed at, and visited many. The hotel manager greeted us on arrival; the loyalty manager for RC Nayda Fortuna Winarto had reached out before our visit to make sure everything was ready for our visit. Then, ensured the entire front desk and concierge team knew us. It was such a warm reception. Nayda gave us her recommendations for small, intimate restaurants for Ramen, Sushi, Soba, and Yaktori. They all were fantastic. She made our stay so memorable. The service was just excellent. We recommend that you give this hotel a try. You won't be disappointed. #RitzCarltonTokyo PS. The bartender and bar staff are fantastic. No short pours here! Once they had my order on the first visit, they would ask if I would like my usual......shot of Don Julio 1942 and extra dirty Martini w/Grey Goose. I never had to mention my drink for the rest of my stay. Just outstanding service.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Just Enjoy. The service is fantastic.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
tesul wrote a review Nov 2023
camarillo, United States12 contributions5 helpful votes
Stayed in the suite and gorgeous view . Fabulous location for high end shopping and dining . Not quite convenient place for subway but people who stay here don’t take the subway. Rooms as expected are immaculate and clean as expected for a Ritz. Service is of course excellent. My only two gripes are the so rude ex-famous celebrity you will run into this place and in the past you could reserve a room for 100K points and now it is close to 300K . Not gonna get much love with your Bon Voy points here. Makes me wonder whether I should be using my other credit cards.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Hburn10 wrote a review Oct 2023
Singapore, Singapore2147 contributions335 helpful votes
+1
Check In - Upon arrival on level 53, the staff at the Club was already expecting me and I was ushered to pick a seat while they prepare my check in. You know it's great service start when the staff goes on her knees beside me to process the check in - I was given apologies for not having a Suite available (which checked out on the app so that's fine) and brought through the formalities. I was also invited to pick my welcome gift as a Titanium member from a printed list. Room - room 5306 (52SqM) was more than perfectly fine for a 1-night stay. Even the longish hallway leading into the room proper was spacious. I do have to say the room is indeed old school RC but super well maintained of course and I would have happy to spend more than one night here if I had more cash to burn. Ritz Carlton Club - I've seen so many pics of this Club and couldn't wait to see it in person! The Club is really quite a gorgeous space with plenty of natural lighting, offering expansive views of the surroundings which made the multiple window seats especially popular. All-day Bar - I thought it was worth talking about the all-day bar where guests can indulge in alcohol ALLDAY. Yay. Drinks on offer were 3 types of red, 3 types of white, 4 types pf beers, a sparkling sake (Dassai 45 Sparkling Junmai Daiginjo), as well as champagne (PM Champagne Brut Reserve). The 5 culinary presentations were more food than one can ever eat and if you do splurge on a club room - do yourself a favor and just eat here! Service - As expected of a RC and especially a RC Club, service was excellent! Every staff I encountered was faultlessly polite, and the Club team addressed me by first name even at first encounter as a default which is always nice. At the Club, staff are always happy to help no matter with finding a seat, lemon slices for my sparkling water, and getting that drink for me when they see me self-serve (or are they secretly plotting to not let me drink so much?!). But it should be so considering a club room would have cost around JPY150,000 if paying cash. What was unexpectedly generous and completely blew me away was being gifted a bottle of the Ritz Spritz by the ever-obliging Charlie after he found out how much I liked it during my evening - Charlie even handwrote a note to accompany the gift. Then at check out, I asked the affable Johnny if the sparkling Dassai can be easily found at the airport as I really liked it. When he reappeared after going away to process the formalities, he came back with a bag containing a bottle of the Dassai - he said he checked that they had stock so here's one so you don't have to go around looking for it. Wow. [complete review and pics on Satu Kosong Travel Blog soon]
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
CLARENCE N wrote a review Oct 2023
Pittsford, New York3 contributions24 helpful votes
My 17-year-old son and I stayed at the Ritz-Carlton in Tokyo from August 8 to August 22, 2023. This was a family trip. Upon our arrival, the front desk staff greeted us and checked us in very quickly. As we entered the room the first thing we noticed, was the size of the room, it was very large and very clean. It was also soundproof and the beds were very comfortable. In addition, our room(4734) had a very large window and a beautiful view of Tokyo. The hotel is also within walking distance of the Tokyo metro station. Below the hotel is a very large mall with several restaurants, supermarkets, 7-Eleven, and clothing stores. Each day as we left and returned to the hotel the staff went out of their way to greet me by my name. One evening we decided to have dinner in an Indian restaurant in one of the mall restaurants below the hotel. My son took one bite and had a severe reation, due to nuts in the meal. As we returned to the hotel, the front dest assistant director, Daiki Nagashima notice that my son was having a reation and immediately took me to the pharmacy to get my son medicine. He took about 30 minuites interpreting between me and the pharmacist. In all he spent more than an hour and a half making sure my son was ok. I would especially like to thank Daiki Nagashima, the front desk staff and the concierge. Also, thanks to Toine Hoeksel(hotel manager) who have done an excellent job training her staff. Iam happy to give the Ritz-Carlton Tokyo 5 STARS. I will see you in the future. Clarence
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Chris wrote a review Oct 2023
San Francisco, California2 contributions5 helpful votes
After a positive stay at the Tokyo Ritz-Carlton a couple of weeks ago, our second stay was disappointing. The room had a slightly musty smell, was dusty, and appeared to not have been cleaned properly (a toothbrush was left on the sink). The room triggered an allergic reaction which prevented me from sleeping. Other details were off (ex. one bathrobe on a 2-person reservation) but aren’t worth going into detail. At check out staff offered a terse “I’m sorry”. I don’t plan on staying at the Tokyo Ritz-Carlton in the future.
Read more
Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from The Ritz-Carlton Tokyo, Other at The Ritz-Carlton, Tokyo
Responded Oct 22, 2023
Dear perezch-sama, Thank you for retuning to stay with us and taking the time to share your valuable feedback. I’m professionally embarrassed for all the distasteful experience you’ve encountered during your stay. It’s completely unacceptable and I can only imagine how this must have made you to feel. Evidently, there were no apology nor explanation offered during your encounters hence the disappointments. I offer no excuse but my most humble apologies for the shortcomings that you have faced with us. We pride ourselves in extending the highest level of service and we have fallen short. I have shared your experience with the departments concerned to ensure that improvements are made immediately to avoid this from happening again in future. I know that I am unable to turn back the hands of time however I would like to genuinely have myself as your point of contact from here on, should you need further assistance or should you still find our property fit as your home away from home in the future. My team and I will personally ensure that your future stay experience will be a more positive and memorable stay! Thank you. Sincerely, Toine Hoeksel Hotel Manager The Ritz-Carlton, Tokyo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Akasaka area.
PRICE RANGE
$924 - $1,344 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton tokyo hotel minato, ritz carlton minato, ritz tokyo, minato ritz-carlton
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoAkasakaAkasaka / Roppongi / Akasaka / Roppongi / Azabu / Nagatacho
NUMBER OF ROOMS
245
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE RITZ-CARLTON, TOKYO - Updated 2024 Prices & Hotel Reviews (Akasaka, Japan)

Frequently Asked Questions about The Ritz-Carlton, Tokyo
Which popular attractions are close to The Ritz-Carlton, Tokyo?
Nearby attractions include Tantra Artistic Lounge (0.2 miles), The National Art Center, Tokyo (0.3 miles), and 21 21 DESIGN SIGHT (0.10 miles).
What are some of the property amenities at The Ritz-Carlton, Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Tokyo?
Yes, valet parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Tokyo?
Conveniently located restaurants include Gyopao Gyoza Roppongi, Gluten Free T's Kitchen, and IPPUDO Roppongi.
Are there opportunities to exercise at The Ritz-Carlton, Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton, Tokyo located near the city center?
Yes, it is 0.4 miles away from the center of Akasaka.
Are any cleaning services offered at The Ritz-Carlton, Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Tokyo?
The staff speaks multiple languages, including Chinese and Japanese.