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Room & Suite (817)
Dining (246)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 05/16/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Tokyo
Updated 05/16/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 33 hotels in Akasaka
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.0
Travelers' Choice
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Babysitting
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Pedicure
Salon
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Executive lounge access
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
Chinese, Japanese
Location
Full view
100Great for walkers
Grade: 100 out of 100
1100Restaurantswithin 0.3 miles
115Attractionswithin 0.3 miles
Contact
9-7-1 Tokyo Midtown, Akasaka, Minato 107-6245 Tokyo Prefecture
Name/address in local language
Getting there
Rental CarsSee all Akasaka rental cars
2222Reviews64Q+A100Room tips
Reviews
Traveler rating
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Hotel's Favorite
This is, in my opinion , the best Ritz Carlton I have ever experienced. A very well managed property with an outstanding staff. A big thank to Udagawa Takato the housekeeping manager for his kindness and professionalism excelling way beyond my expectations in solving my problem and make my Tokyo experience unforgettable. I will definitely come back again.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
It was our second time to visit the hotel, and we have fully enjoyed our stay this time again. It’s a pity that we can’t see the Tokyo tower from the hotel restaurant again, but overall it met our satisfaction and we want to visit it again for some time.
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Date of stay: April 2022Trip type: Traveled as a couple
Room Tip: Better understand that you can’t see the Tokyo tower from the hotel anymore.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Situated in the heart of Roppongi Hills with some great views at a great price if you compare to other similar options around Tokyo. Being a Marriott loyalist (up till platinum member), don’t expect any benefits if you aren’t aware of Ritz. No breakfast, no access to lounge or any other benefits. That would leave you a bit disappointed if you are traveling and staying in the property for two weeks. Basically takes away the option of making its working space or a family space. Just started my stay so expect a detailed review as I explore other parts of the hotel.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great location, amazing views, very well maintained, solid gym. But the best is the amazing service from A to Z across the whole hotel. The bar and breakfast is amazing - bar closes a bit early for international travelers with jet lag so. Solid recommendation.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Ritz-Carlton Tokyo, Other at The Ritz-Carlton, Tokyo
Responded Jun 3, 2022
Dear TEU793, Thank you very much for your kind comments following your stay with us. Our Ladies and Gentlemen will be greatly encouraged by your positive feedback. We will continue to maintain our standards to enhance overall experiences for our valuable guests. We look forward to welcoming you back again to create a more memorable stay in the near future. Sincerely, Kao Matsuba Quality Manager The Ritz-Carlton, Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Five solid stars for a property that does everything right. Phenomenal VIP lounge with constantly rotating culinary options and spectacular afternoon tea service that gives most Peninsulas a run for their money. Very responsive management (Kevin Song, who seems to have left the property two months ago sadly) constantly checking on you to make sure you are enjoying your stay I was also upgraded and had an amazing view of Tokyo. The Rolls Royce car service was an added plus. Thank you for an amazing, memorable stay. I will be back again. Would I stay here again? Yes. Although there is less personalized check-in compared to the Park Hyatt Tokyo, I believe this property has overall better amenities and value.
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Date of stay: January 2021Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Ritz-Carlton Tokyo, Other at The Ritz-Carlton, Tokyo
Responded Dec 1, 2021
Dear ontherunway, Thank you very much for your kind comments following your stay with us. Our Ladies and Gentlemen will be greatly encouraged by your positive feedback. We will continue to maintain our standards to enhance overall experiences for our valuable guests. Thank you once again for choosing to stay with us, and we look forward to welcoming you back to The Ritz-Carlton, Tokyo in the near future. Warm regards, Kao Matsuba Quality Manager The Ritz-Carlton, Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The preferred 5 star hotel. As close to perfect as it gets. If I needed to point out something, as a big time public transport advocate the hotel although connected underground to the subway is long walk to the station so anyone planning to get to the hotel plan accordingly. Otherwise, great location, service, view, and food in and around the hotel.
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Date of stay: March 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Kao Matsuba, Other at The Ritz-Carlton, Tokyo
Responded Oct 28, 2021
Dear PaloalTokyo, Thank you very much for your kind comments following your stay with us. It was our pleasure to welcome you to The Ritz-Carlton, Tokyo. We will continue to maintain our standards to enhance overall experiences of our valuable guests. Your comments regarding access via public transport are very valuable to us. We will look into how best to assist future guests to ensure ease of access to the hotel when using public transport. Thank you once again for choosing to stay with us, and we look forward to welcoming you back again. Warm regards, Kao Matsuba Quality Manager The Ritz-Carlton, Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our second time this year - what a privilege! Love everything about this hotel - the views, the lobby lounge and especially the breakfast buffet! The location is superb with easy access to all the Midtown Tokyo shopping/dining complex has to offer from high to low there is something for everyone. I cannot wait to book our next stay here!
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: A room with view of Tokyo tower will not disappoint!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We stayed at the Ritz pre-COVID and had a spectacular experience. The rooms were elegant, quiet, exuded understated luxury and even the basic room was shockingly large considering room sizes in other high-cost cities; all views are spectacular given the location at the top of a high rise; the hotel facilities (pool, spa, gym, restaurants, lobby bar) were uniformly excellent; and we loved the location in Roppongi Hills with lots in the immediate area and easy connections to the whole city. We loved experiencing Tokyo in all its energy and bustle and then returning to this island of calm and elegance. Our only constructive feedback would be (1) concierge service was a bit uneven - Som was outstanding and a highlight of our trip, but some others were a bit less helpful with their suggestions at times; and (2) we only found out at check-in that we would be unable to use the club lounge due to foreign dignitaries staying for the Emperor's robing ceremony -- understandable, but we should have been notified in advance as we might have changed to a regular room given the loss of use of the club lounge. In sum, this hotel is a standout among urban hotels we have stayed in around the world and we can't wait to return.…
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Date of stay: October 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Kao Matsuba, Other at The Ritz-Carlton, Tokyo
Responded Aug 17, 2020
Dear jkbeecher, Thank you for sharing your experience with us. It is great to hear that you had a pleasant stay and enjoyed our Ladies and Gentlemen's legendary service. We sincerely appreciate your comments and we will take them into consideration. I look forward to be welcoming you back soon. Warm regards, Kao Matsuba Quality Manager The Ritz Carlton Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great and luxurious hotel in the heart of the chaos of Tokyo, the transition from outside to the top floor of the building where the hotel is located is relaxing in itself. Luxurious facilities as expected, especially with the pool and the main lobby area. Staff are really incredible which is consistent with most hotels in Japan. A great way to spend a special couple of days in the city, although book if you're not too busy since you'll enjoy the hotel too much.
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Date of stay: June 2019
Cleanliness
Service
Sleep Quality
Room Tip: All rooms have amazing views, you'll either have the city or Mount Fuji
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Masato K, Manager at The Ritz-Carlton, Tokyo
Responded Apr 5, 2020
Dear Ontouraj Thank you for sharing your experience with us. It is great to hear that you had a pleasant stay and enjoyed our Ladies and Gentlemen's legendary service. The genuine care extended by our Ladies and Gentlemen always makes the difference and I hope you will cherish for a long time the great memories of your stay with us here at The Ritz-Carlton. I look forward to be welcoming you back soon Warm regards, Kao Matsuba Quality Manager The Ritz Carlton Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Ritz Carlton in Tokyo is the most luxurious hotel I have ever stayed in. Usually all Ritz Carltons are luxurious but this one tops the Ritz Carltons in Osaka and Singapore that I previously stayed in. The rooms are 52m big with a huge bathroom and very luxuriously appointed. I stayed there for 6 nights but did not manage to use any of the hotel facilities as I spent all my free time exploring Tokyo. The hotel is next to Tokyo Midtown shopping mall and close to Roppongi and Akasaka where there are a lot of restaurants. This is one hotel that definitely impressed me.
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Review collected in partnership with ASUS 12 W8 IE Bookmark
Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Masato K, Manager at The Ritz-Carlton, Tokyo
Responded Mar 22, 2020
Dear Ken_Ip_in_SG Greetings from The Ritz-Carlton, Tokyo and thank you for sharing your recent experience with our Tripadvisor’s readers and happy to read that you had a comfortable stay with us. The genuine care extended by our Ladies and Gentlemen indeed always makes the difference and I hope you will cherish for a long time the great memories of your stay with us here at The Ritz-Carlton, Tokyo I look forward to be welcoming you back soon. Kao Matsuba Quality Manager The Ritz Carlton Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$545 - $829 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton tokyo hotel minato, ritz carlton minato, ritz tokyo, minato ritz-carlton
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoAkasakaAkasaka / Roppongi / Akasaka / Roppongi / Azabu / Nagatacho
NUMBER OF ROOMS
247
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Claim Your Listing Frequently Asked Questions about The Ritz-Carlton, Tokyo
Which popular attractions are close to The Ritz-Carlton, Tokyo?
Nearby attractions include Zeus Nightclub (0.3 miles), Tantra Artistic Lounge (0.2 miles), and The National Art Center, Tokyo (0.3 miles).
What are some of the property amenities at The Ritz-Carlton, Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Tokyo?
Yes, valet parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Tokyo?
Conveniently located restaurants include Gyopao Gyoza Roppongi, Gluten Free T's Kitchen, and Towers.
Are there opportunities to exercise at The Ritz-Carlton, Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton, Tokyo located near the city center?
Yes, it is 0.4 miles away from the center of Akasaka.
Are any cleaning services offered at The Ritz-Carlton, Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Tokyo?
The staff speaks multiple languages, including Chinese and Japanese.