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The Ritz-Carlton, Tokyo

Traveler (1646)
Room & Suite (572)
Dining (112)

About

#1 of 10 hotels in Akasaka
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
As guests arrive from the elevator that takes them to the 45th floor of Tokyo, Japan's tallest building, they are greeted by a magnificent sky lobby that epitomizes one of the premier luxury hotels in this cosmopolitan city - The Ritz-Carlton, Tokyo. Occupying the top nine floors and the first three levels of the 53-story Midtown Tower, this five-star luxury hotel in Tokyo is located in the Roppongi District, which transfixes visitors with both its vibrant night life and centuries-old attractions.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room service
Bar/Lounge
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Hotel links
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Location

Full view
Neighborhood
Akasaka, Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
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2,082Reviews
57Q+A
100Room tips
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Popular mentions
The sunset views from the room are no doubt the best in Tokyo - always loved getting ready for dinner around 6pm when the room would be bathed in this incredible orange glow. Loved the massive ensuite marble bathroom, super spacious and with sinks on opposite sides of the room. The breakfast buffet experience could have been much better -- on top of having to actually line up because the restaurant was maxed out, the food options were meager and not the most impressive. The location is in the heart of Roppongi, and was very convenient for me to get around. Always easy to get a taxi. It is close to the nightlife, luxury malls and some of the best restaurants in the city. The service was top notch. When I asked for an authentic Japanese sushi restaurant booking, we were given a tourist trap recommendation in Ginza, which I immediately called them out on following our experience. They then went ABOVE AND BEYOND to ensure that we had the best possible stay after this, going to intense measures to apologize and offer us better dining recommendations, and quickly made up for the error. Truly a mark of unparalleled Japanese hospitality. Overall, I had a very wonderful stay, and can't wait to return.
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This is a beautiful hotel on top of the Roppongi subway station. There is a mall and several museums in the complex. The staff is lovely. We took my sister for her birthday and we had one paid and one free room. Her free room was huge and actually better than ours, until we were upgraded to a suite ( my husband is Ambassador level). We had lovely views of Tokyo tower in both rooms. The breakfast is amazing and they even rustled up celery juice for us. The Sam Francis paintings in the lobby are stunning.
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I came here expecting it to be the best hotel I've ever slept in and boy did it deliver. We were upgraded to a Tower suite to celebrate our anniversary and it was all we could have hoped for. The hotel is gorgeous and we could have lived in that suite for months without any issue as it was so big and had everything we needed. The bed was super comfortable est the views were just amazing. Although the hotel itself is great, its staff is really what puts it above every other hotel I've been to. We could see they wanted us to be happy and to enjoy our trip and made a ton of small gestures to make it as memorable and enjoyable as possible. We got delayed on arrival and they pushed back our reservation without any issue and always seemed genuinely happy to welcome us back to the hotel after our day out. A special thank to Nanami on that front, her enthusiasm really shows and we were always welcomed to the hotel with her smile. I definitely recommend the Ritz Tokyo if you want to splurge while in this amazing city. Even if you want to save on meals, there are a lot of options downstairs including the Maison Kayser bakery that makes wonderful products. In the end, the only quirk we found was that the toilet was too noisy and that it wasted a lot of water, but I guess that's to be expected from a high-end property. Thank you for a great experience!
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Response from Masato K, Manager at The Ritz-Carlton, Tokyo
Responded 1 week ago
Dear Yoteshot, Thank you for your wonderful comment. There is nothing more like a warm and positive comment to motivate our Ladies and Gentlemen. I want to thank you for taking your time to write us a kind and complimentary review. Nanami and all the staffs are very happy to hear from you. We look forward to welcoming you back again. Sincerely, Masato J. Kominami Hotel Manager The Ritz-Carlton, Tokyo
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I dont have much to say, except that everything was just amazing. The staff are so well trained and so polite that you literally dont wanna leave this place. The buffet on the last floor with the breathtaking view was the epitome of perfection.
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Response from Masato K, Manager at The Ritz-Carlton, Tokyo
Responded 1 week ago
Dear Exectravellers, Warm greetings from The Ritz-Carlton, Tokyo. I want to thank you for taking your time to write us a kind and complimentary review. We are delighted to know that you had enjoyed your stay. We look forward to welcoming you back again. Sincerely, Masato J. Kominami Hotel Manager The Ritz-Carlton, Tokyo
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+1
wonderful views and all staff were very friendly Pool and hot tub/whirlpool are on the 46th floor. Views are incredible.Room amenities are excellent and complete. Bed is comfortable. Overall it’s a good stay for us
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Response from Masato K, Manager at The Ritz-Carlton, Tokyo
Responded 1 week ago
Dear Happiness237018, Thank you for your wonderful comment. There is nothing more like a warm and positive comment to motivate our Ladies and Gentlemen. I want to thank you for taking your time to write us a kind and complimentary review. We look forward to welcoming you back again. Sincerely, Masato J. Kominami Hotel Manager The Ritz-Carlton, Tokyo
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PRICE RANGE
$638 - $1,828 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton tokyo hotel minatoritz carlton minatoritz tokyominato ritz-carlton
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoAkasakaAkasaka / Roppongi
NUMBER OF ROOMS
248
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