ANA InterContinental Tokyo, an IHG hotel
ANA InterContinental Tokyo, an IHG hotel
1-12-33 Akasaka Minato-ku, Akasaka, Minato 107-0052 Tokyo Prefecture
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Avg. $424 /night, 3/23 - 3/24
$618
per night
$520
per night
$422
per night
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About
#4 of 32 hotels in Akasaka
Location
4.3
Rooms
4.1
Value
3.8
Cleanliness
4.5
Service
4.3
Sleep Quality
4.4
ANA InterContinental Tokyo is a luxury hotel with vibrance and elegance that reflects the city itself. The buzzing energy of the lobby mirrors our famous city streets, while our 12 on-site restaurants deliver exceptional world-class dining experiences for which Tokyo is famous. Step into sophistication in our Club InterContinental for a reprieve from the hustle and bustle outside, and enjoy a calming, comfortable stay in one of our 801 guest rooms.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Children Activities (Kid / Family Friendly)
Strollers
Paid private parking on-site
Wifi
Hot tub
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
Doorperson
Infirmary
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Business
Languages Spoken
English, Chinese, Japanese
Location
1-12-33 Akasaka Minato-ku, Akasaka, Minato 107-0052 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
507 Restaurants
within 0.3 miles
Reviews
4.1
3,576 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The ANA InterContinental Tokyo garners praise for its spotless cleanliness and stylish atmosphere, with many guests enjoying the renovated rooms and their modern amenities. The club lounge, in particular, stands out for its exceptional service and delightful food offerings, complemented by beautiful views.
While some guests consider the hotel to be a worthwhile indulgence, others caution that the value may not align with the premium pricing. The hotel's prime location is a hit with travelers, offering easy access to attractions and transportation, although opinions on room comfort and size vary.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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Detailed Reviews
Upon arriving at this hotel I was greeted by staff members who assisted with luggage from the Taxi. Stepping into the lobby it was very grand and staff were very pleasant and welcoming. I noticed there was nowhere to sit unless you go into the restaurant or café on the ground floor.
Location wise this hotel is very close to a subway station (Tameike-sannō) and taxis are plentiful with one always available. It is in the Roppongi District and is a good base to get to most tourist destinations. It is also not too far from the famous Imperial Hotel in Tokyo and also Tokyo Station.
Checking in at the Ambassador desk was excellent. I did not get the staff members name but she was certainly very helpful and informative speaking fluent Japanese and English and acknowledging IHG status and informing of all available benefits and amenities and assisting with luggage storage until the room was ready. (which was actually very quickly) Luggage was later bought up to our room ready for us before we arrived.
While we were waiting for our room we took the opportunity to try the lunch buffet at the Cascade cafe on the ground floor and I had to say I was very impressed with the quality and range of food and the waiter service for a buffet. This hotel actually has a large number of restaurants and bars of different cuisines including Japanese, Chinese, Steakhouse and more and also of course an Intercontinental Club lounge. We also had breakfast at the Cascade café which I am pleased to say also had a large variety of choices and excellent service. Notably much more busy during breakfast service than the lunchtime.
The upgraded suite we were given was of a very large size and certainly humungous for Japan hotel room standards. The interior was very modern and the view from the room was nice and even better at night time being that we were on a very high floor. The room was split into three separate areas all separated by sliding doors, A living room, Bedroom and bathroom/toilet with separate walk in shower and bath tub. When all the sliding doors were opened the suite seemed very spacious.
I didn't have time to use the pool but I did manage to see it from above, it looked very large. Likewise did not have time to use the club lounge on this occasion however I wanted to have a quick look to see what is was like. During our quick visit I was greeted by some of the most courteous and polite club lounge staff I have met across the world at InterContinental's. This is definitely one of the nicest and largest Club lounges I seen in an Intercontinental and on my next stay I would certainly make use of this. One of the things to note is that all the bars in the hotel were all closed early so we was unable to get a drink relatively early around 10pm. Might have been that particular day of the week.
Upon checkout the staff member at the ambassador desk Hiromoni Nagano was excellent and assisted with the check out process swiftly and helped me to get a taxi for my onwards destination. This left a very good impression of the Intercontinental ANA Tokyo. When back in Tokyo I would definitely consider this Intercontinental again!
Location wise this hotel is very close to a subway station (Tameike-sannō) and taxis are plentiful with one always available. It is in the Roppongi District and is a good base to get to most tourist destinations. It is also not too far from the famous Imperial Hotel in Tokyo and also Tokyo Station.
Checking in at the Ambassador desk was excellent. I did not get the staff members name but she was certainly very helpful and informative speaking fluent Japanese and English and acknowledging IHG status and informing of all available benefits and amenities and assisting with luggage storage until the room was ready. (which was actually very quickly) Luggage was later bought up to our room ready for us before we arrived.
While we were waiting for our room we took the opportunity to try the lunch buffet at the Cascade cafe on the ground floor and I had to say I was very impressed with the quality and range of food and the waiter service for a buffet. This hotel actually has a large number of restaurants and bars of different cuisines including Japanese, Chinese, Steakhouse and more and also of course an Intercontinental Club lounge. We also had breakfast at the Cascade café which I am pleased to say also had a large variety of choices and excellent service. Notably much more busy during breakfast service than the lunchtime.
The upgraded suite we were given was of a very large size and certainly humungous for Japan hotel room standards. The interior was very modern and the view from the room was nice and even better at night time being that we were on a very high floor. The room was split into three separate areas all separated by sliding doors, A living room, Bedroom and bathroom/toilet with separate walk in shower and bath tub. When all the sliding doors were opened the suite seemed very spacious.
I didn't have time to use the pool but I did manage to see it from above, it looked very large. Likewise did not have time to use the club lounge on this occasion however I wanted to have a quick look to see what is was like. During our quick visit I was greeted by some of the most courteous and polite club lounge staff I have met across the world at InterContinental's. This is definitely one of the nicest and largest Club lounges I seen in an Intercontinental and on my next stay I would certainly make use of this. One of the things to note is that all the bars in the hotel were all closed early so we was unable to get a drink relatively early around 10pm. Might have been that particular day of the week.
Upon checkout the staff member at the ambassador desk Hiromoni Nagano was excellent and assisted with the check out process swiftly and helped me to get a taxi for my onwards destination. This left a very good impression of the Intercontinental ANA Tokyo. When back in Tokyo I would definitely consider this Intercontinental again!
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Date of stay: July 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Try to get Club lounge access if you can
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANA InterContinental Tokyo Official, Owner at ANA InterContinental Tokyo, an IHG hotel
Responded Jul 10, 2023
Dear Travelfrog21, Thank you very much for your taking time for the review and we would like to express our gratitude for choosing ANA InterContinental Tokyo as your preferred venue of accommodation. It was a great pleasure to have you as our guest and we are extremely glad to read that we were able to offer you a very pleasant stay. We are especially thrilled to read your compliments about Ms. Hiromi Nagano who is committed to providing helpful, thoughtful and personalized service and it is so much appreciated when our guests recognize our earnest efforts to please each and every guest. We will be sure to share your feedback with our teams, her supervisor and our training team who continuously encourage our colleagues to be customer oriented. Thank you for your highlights. Travelfrog21, needless to say that we are very proud that you are our best Ambassador and we would like to thank you very much once again for investing your valuable time to share your experience with us. Your feedback is extremely helpful in our pursuit of total guest satisfaction as it allows us to make sure we maintain our high level of service and hospitality towards all our guests. Please rest assured that we will not rest on our laurels and will continue striving for improvements. We are looking forward to welcoming you back to ANA InterContinental Tokyo in the near future. Warm regards, ANA InterContinental Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room upgraded eventhough I was staying for 5 nights. Prompt service as one would expect, plus delivering items dropped off by my office to my room with appropriate security checks. I appreciate the eco friendly approach to changing linen every 2 days, good coffee compliments of the house, and comfy towel and bathrobes
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Date of stay: February 2025Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANA InterContinental Tokyo Official, Owner at ANA InterContinental Tokyo, an IHG hotel
Responded 3 weeks ago
Dear adit3005, Thank you for taking the time to share your feedback. We are thrilled to hear that the service met your needs. We look forward to welcoming you back in the future for another exceptional experience. Warm Regards, ANA InterContinental Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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This time, the family stayed on the club floor a little luxuriously because of the milestone birthday.
Checkin is smooth and you don’t have to go out again because there are cute sweets in your room! Two twin beds as well as a sofa bed have been prepared from the time of entry, allowing a family of four to sleep comfortably.
The club lounge was also renovated, so there was a family-only one, and you could spend some time in the lounge right after arrival, without worrying about the age of the children.
Although the lounge was not large, there were plenty of family seats available by the window, and we were very comfortable and relaxed with the attentive service. Thank you to Monina and everyone else who responded 😊
Thank you for
Checkin is smooth and you don’t have to go out again because there are cute sweets in your room! Two twin beds as well as a sofa bed have been prepared from the time of entry, allowing a family of four to sleep comfortably.
The club lounge was also renovated, so there was a family-only one, and you could spend some time in the lounge right after arrival, without worrying about the age of the children.
Although the lounge was not large, there were plenty of family seats available by the window, and we were very comfortable and relaxed with the attentive service. Thank you to Monina and everyone else who responded 😊
Thank you for
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Date of stay: January 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A Disappointing Stay at the Intercontinental – Far From 5-Star Standards
Having stayed in numerous 5-star hotels worldwide, including the excellent Intercontinental Osaka, which remains one of the better luxury hotel experiences I’ve had, I was appalled by the stark contrast at this property. Frankly, this hotel is more on par with a 3.5-star Japanese business hotel – and I’ve stayed at many of those.
Arrival and Check-In—Upon arrival, I had to remind the staff that my booking included a Club Room, entitling me to check in on the 35th floor. This fundamental oversight immediately set the tone for a poorly managed experience. Seamless and attentive service should be given at this level, yet it was glaringly absent.
Room Standards: The "suite" was shockingly small, offering none of the space or luxury you’d expect from a high-end hotel. The bed is uncomfortably hard, and the rollaway bed, for which I paid a significant extra fee for my daughter, is equally unusable due to its discomfort. Adding insult to injury, the air conditioning doesn't work properly (and when I asked for help, no one had any idea how to fix it) , and the shower was not clean – basic standards that even a budget hotel would typically meet.
Club Experience and Service were underwhelming at best. The staff was not friendly or welcoming, and the service felt indifferent and impersonal. The polished, anticipatory service that defines a true 5-star experience was nowhere to be found.
Overall Impression - I’d rather sleep at 2 a.m. than write this, but I feel compelled to give an honest review so others can be warned NOT to stay here. We have another seven nights booked at this property, but I am cancelling and moving to another hotel tomorrow. Staying here simply isn’t worth the premium rates or the frustration.
If you are considering this property, save yourself the disappointment and choose an alternative. If the Intercontinental Osaka sets the benchmark for excellence, this property doesn’t even come close.
Having stayed in numerous 5-star hotels worldwide, including the excellent Intercontinental Osaka, which remains one of the better luxury hotel experiences I’ve had, I was appalled by the stark contrast at this property. Frankly, this hotel is more on par with a 3.5-star Japanese business hotel – and I’ve stayed at many of those.
Arrival and Check-In—Upon arrival, I had to remind the staff that my booking included a Club Room, entitling me to check in on the 35th floor. This fundamental oversight immediately set the tone for a poorly managed experience. Seamless and attentive service should be given at this level, yet it was glaringly absent.
Room Standards: The "suite" was shockingly small, offering none of the space or luxury you’d expect from a high-end hotel. The bed is uncomfortably hard, and the rollaway bed, for which I paid a significant extra fee for my daughter, is equally unusable due to its discomfort. Adding insult to injury, the air conditioning doesn't work properly (and when I asked for help, no one had any idea how to fix it) , and the shower was not clean – basic standards that even a budget hotel would typically meet.
Club Experience and Service were underwhelming at best. The staff was not friendly or welcoming, and the service felt indifferent and impersonal. The polished, anticipatory service that defines a true 5-star experience was nowhere to be found.
Overall Impression - I’d rather sleep at 2 a.m. than write this, but I feel compelled to give an honest review so others can be warned NOT to stay here. We have another seven nights booked at this property, but I am cancelling and moving to another hotel tomorrow. Staying here simply isn’t worth the premium rates or the frustration.
If you are considering this property, save yourself the disappointment and choose an alternative. If the Intercontinental Osaka sets the benchmark for excellence, this property doesn’t even come close.
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Date of stay: November 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Choose an alternative hotel! 5 star? No chance!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANA InterContinental Tokyo Official, Owner at ANA InterContinental Tokyo, an IHG hotel
Responded Jan 2, 2025
Dear Jason H, Thank you for sharing your feedback regarding your recent stay at ANA InterContinental Tokyo. As a valued IHG member and loyal guest, we deeply appreciate your insights and are truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for the challenges you encountered during your stay. Guests staying in our Club Rooms deserve attentive and seamless service, and we regret that this was not your experience. We are addressing this with our front desk, maintenance and housekeeping teams to ensure better service delivery moving forward. We are truly sorry that your overall stay did not live up to the excellence you have experienced at other InterContinental properties, such as our sister hotel in Osaka. Thank you once again for bringing these matters to our attention, and we hope to have the chance to restore your confidence in us during your future stay with us. Warm regards, ANA InterContinental Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The new rooms are to a great standard and the A/C works really well and super quiet and does not keep you awake. Little bit more storage space would be good. I had access to the club lounge and Monina Okada and her team are very friendly and more than happy to help, area is very relaxed and super clean. Great snacks and cold drinks
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Date of stay: January 2025Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANA InterContinental Tokyo Official, Owner at ANA InterContinental Tokyo, an IHG hotel
Responded Jan 29, 2025
Dear clivew914, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our newly renovated rooms. It’s wonderful to know that you had a great experience at Club InterContinental and that Monina and Club team made you feel welcome with their warm hospitality. We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay. Warm Regards, ANA InterContinental Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ANA Intercontinental is my home away from home and the only place I will stay when in Tokyo whether for business or pleasure. There is direct limousine bus service to hotel. I also always book my room with Club Lounge access who has the most phenomenal staff with the utmost personalized customer service. Maureen Arisa always remembers me upon my return, personally greets me, and remembers my food and drink preferences. The Club Supervisor is the most lovely woman who also offers me warm greetings upon my return. The Club Lounge is beautiful with lots is space if you like privacy. The best thing is you go directly to the 35th floor to check in and can leave your luggage if your room is not ready; then, you find your luggage in your room upon your return. There is direct access to the Ginza line that takes you directly to the most popular stations.
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Date of stay: February 2025Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANA InterContinental Tokyo Official, Owner at ANA InterContinental Tokyo, an IHG hotel
Responded 2 days ago
Dear Joyce T, Thank you very much for your continued loyalty to ANA InterContinental Tokyo. We sincerely appreciate your trust in us for both business and leisure stays. We are delighted to hear that you enjoy the convenience of our direct limousine bus service and the seamless access to the Ginza Line. It is also wonderful to know that our Club Lounge continues to meet your expectations, providing both a comfortable and personalized experience. Your kind words serve as a great source of motivation for our team. Once again, thank you for your thoughtful feedback and continued patronage. We greatly look forward to welcoming you back on your next visit. Warm Regards, ANA InterContinental Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I only have positive comments about this hotel. The location is pretty good - close to Tokyo Mid Town and Roppongi, which have a wide range of restaurants / cafes.
We stayed in a renovated room, which was extremely quiet and comfortable, if a little bit small.
The breakfast is a real highlight. The "Western" buffet has a wide range of food available, with eggs cooked to order and lovely fresh fruits. The "Japanese" section is supremely quiet and calm.
The staff are marvelous - without exception, they are all charming.
We would certainly return.
We stayed in a renovated room, which was extremely quiet and comfortable, if a little bit small.
The breakfast is a real highlight. The "Western" buffet has a wide range of food available, with eggs cooked to order and lovely fresh fruits. The "Japanese" section is supremely quiet and calm.
The staff are marvelous - without exception, they are all charming.
We would certainly return.
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Date of stay: October 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANA InterContinental Tokyo Official, Owner at ANA InterContinental Tokyo, an IHG hotel
Responded Nov 7, 2024
Dear HA6Adam, Thank you for sharing such wonderful feedback about your recent stay. We are thrilled to hear that you had a positive experience and enjoyed our convenient location. It’s great to know that you found your renovated room quiet and comfortable, and we appreciate your understanding regarding its size. We are also honored to hear that you especially enjoyed our breakfast offerings. Your kind words about our team are truly heartwarming. We look forward to welcoming you back for another enjoyable stay in the future. Warm Regards, ANA InterContinental Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This did not go well. There were three of us, my partner and my daughter and thought 2 degrees outside, the room was incredibly hot. We had gone out for dinner and come back and the room was unbearable. You could put the temperature to 17 degrees if you want, but the air and the heat just would not stop. It took an hour of phone calls, walking down to the reception, then calling several times to get someone to fix. This is my pet peeve, rooms that make you think you have individual temperature control, but it's fake.
The drill is you call reception, they bring up the mechanic, they get on a stool, check the filters, test the air coming out, and then swap the room, only to find the other rooms are pretty much the same. It was 11pm turning midnight and I had a 5am up to catch a flight. So yes, pack the family up at this hour moved to another room which was honestly slightly better.
But there is no excuse for this. This hotel is incredibly expensive to be uncomfortable. Filter cleaning, or individual temperature room control should not be an issue at this price. It was a painful night of no sleep at a high-expense. Not happy. So buyer be warned.
The drill is you call reception, they bring up the mechanic, they get on a stool, check the filters, test the air coming out, and then swap the room, only to find the other rooms are pretty much the same. It was 11pm turning midnight and I had a 5am up to catch a flight. So yes, pack the family up at this hour moved to another room which was honestly slightly better.
But there is no excuse for this. This hotel is incredibly expensive to be uncomfortable. Filter cleaning, or individual temperature room control should not be an issue at this price. It was a painful night of no sleep at a high-expense. Not happy. So buyer be warned.
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Date of stay: January 2025Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Careful, you do not have individual room temperature control.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANA InterContinental Tokyo Official, Owner at ANA InterContinental Tokyo, an IHG hotel
Responded Feb 5, 2025
Dear 178gregc, Thank you for sharing your experience with us. We sincerely regret that your stay did not meet your expectations and that the room temperature caused such discomfort, particularly on the night before your early flight. Our goal is to provide every guest with a comfortable and seamless stay, and we sincerely apologize for falling short in this instance. Please be assured that your feedback regarding temperature control has been shared with the appropriate departments for further review and improvement. Once again, we truly appreciate you taking the time to share your insights with us. Despite this disappointment, we hope you might consider giving us another opportunity to provide you with a much more comfortable stay in the future. Warm Regards, ANA InterContinental Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at ANA InterContinental Tokyo was beyond wonderful! The hotel blends luxury with impeccable service, and the panoramic city views from my room were breathtaking. The location is perfect, close to major attractions and transport. The rooms were spotless, spacious, and well-appointed, and the dining options, especially the breakfast buffet, were phenomenal. The staff were attentive and always ready to assist. It’s the ideal place to experience Tokyo in style and comfort.
Further to this: The breakfast at ANA InterContinental Tokyo is simply extraordinary! The variety is incredible, offering everything from traditional Japanese dishes to Western favourites, all beautifully presented and delicious. The quality of the ingredients was top-notch, and I loved the fresh fruit, pastries, and made-to-order eggs. Whether you prefer a light meal or a complete feast, there’s something for everyone. The attentive service and stunning views made each morning a perfect start to the day. A must-try for breakfast lovers!
Highly recommended!
Further to this: The breakfast at ANA InterContinental Tokyo is simply extraordinary! The variety is incredible, offering everything from traditional Japanese dishes to Western favourites, all beautifully presented and delicious. The quality of the ingredients was top-notch, and I loved the fresh fruit, pastries, and made-to-order eggs. Whether you prefer a light meal or a complete feast, there’s something for everyone. The attentive service and stunning views made each morning a perfect start to the day. A must-try for breakfast lovers!
Highly recommended!
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Date of stay: April 2024Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANA InterContinental Tokyo Official, Owner at ANA InterContinental Tokyo, an IHG hotel
Responded Oct 23, 2024
Dear SporeArduino, Thank you so much for your kind and detailed feedback. We are absolutely delighted to hear that your stay at ANA InterContinental Tokyo exceeded your expectations. It’s wonderful to know that you enjoyed the luxury of our hotel and the convenience of our location. We are also thrilled that you found your room to be spotless and spacious, and that our dining options, especially the breakfast buffet, made such a positive impression. Your positive comments truly inspire our team and motivate us to continue delivering exceptional service. It was a pleasure having you, and we look forward to welcoming you back for another memorable stay in the future. Warm Regards, ANA InterContinental Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I (we just got married!) wanted to thank you for our recent stay early in March at your amazing hotel. Having been to Tokyo before, your hotel just made me love the city even more.
We just wanted to thank all the staff that made our stay, which was our honeymoon, truly remarkable. The facilities at your hotel are amazing. The location is very convenient, especially at how central it was (nice views of Tokyo Tower and all of Tokyo may I add). My wife and I had a chance to use your spa and the service was great. The gym was also amazing, modern and what one would expect at an Intercontinental.
The room we stayed at – especially for Tokyo – was very spacious, modern and provided amazing views of the city. A special shoutout to your Club Intercontinental in particular as this is where we spent most of our time at the hotel. Your ambiance embodies that of the classiness of an intercon but also embracing modernity with a Japanese touch. However, it was the staff there that truly made us really enjoy your hotel, truly top notch. Particularly to everyone there but especially to Ann Margaret and Dewi.
Ann Margaret and Dewi really took care of us and made our trip really special. As a whole, the little touches the team did really will never be forgotten such as bringing us cake to congratulate us on our wedding. We will definitely return just because of the club room staff! Thank you again for your hospitality.
That said, I also want to send a special thank you to the concierge for helping me book various restaurants throughout Tokyo as I know many were difficult to get a reservation – so thank you again for your expertise and commitment.
Thank you again for making our trip truly unforgettable we will never forget it!
We just wanted to thank all the staff that made our stay, which was our honeymoon, truly remarkable. The facilities at your hotel are amazing. The location is very convenient, especially at how central it was (nice views of Tokyo Tower and all of Tokyo may I add). My wife and I had a chance to use your spa and the service was great. The gym was also amazing, modern and what one would expect at an Intercontinental.
The room we stayed at – especially for Tokyo – was very spacious, modern and provided amazing views of the city. A special shoutout to your Club Intercontinental in particular as this is where we spent most of our time at the hotel. Your ambiance embodies that of the classiness of an intercon but also embracing modernity with a Japanese touch. However, it was the staff there that truly made us really enjoy your hotel, truly top notch. Particularly to everyone there but especially to Ann Margaret and Dewi.
Ann Margaret and Dewi really took care of us and made our trip really special. As a whole, the little touches the team did really will never be forgotten such as bringing us cake to congratulate us on our wedding. We will definitely return just because of the club room staff! Thank you again for your hospitality.
That said, I also want to send a special thank you to the concierge for helping me book various restaurants throughout Tokyo as I know many were difficult to get a reservation – so thank you again for your expertise and commitment.
Thank you again for making our trip truly unforgettable we will never forget it!
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Date of stay: March 2024Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANA InterContinental Tokyo Official, Owner at ANA InterContinental Tokyo, an IHG hotel
Responded Mar 19, 2024
Dear FarAway02309231841, Thank you so much for your wonderful review. We genuinely appreciate your feedback regarding your recent experience at ANA InterContinental Tokyo. We are delighted to hear that you chose to spend your honeymoon with us at our amazing hotel. It's truly heartening to know that our efforts have inspired incredible satisfaction during your recent stay with us. At the same time, we are thrilled to hear that you enjoyed the convenience of our central location and the breathtaking views of Tokyo Tower and the city. Your kind words about our team members, ranging from our Club Lounge and the exceptional service provided by our team members, particularly Ann and Dewi, to the Concierge team, have been shared with all of our hotel colleagues, and they have truly touched our hearts. Our team is dedicated to providing helpful, thoughtful, and personalized service to each of our guests, and your recognition means a great deal to us. We are honored to have been a part of your unforgettable trip, and we look forward to welcoming you back in the future. Warm Regards, ANA InterContinental Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Are all the rooms renovated If not how to ensure getting one when placing a reservation with booking
Not sure. I inquired directly with the hotel
36 yes but it’s only open on weekends. 35 yes, if on good behavior. They may guide you to a private section in the back if it’s after 5:30pm.
I believe that they do, but it would be best to contact them and check just to be sure.
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"Reserve tables for late afternoon tea/coffee over the weekend One can reserve airport bus to Narita Airport and be picked up at the hotel."Read full review
"try to reserve a newly updated room. The beds are wonderful and the HVAC is SILENT."Read full review
"Obey the laws and customes. Ask for a room with the best view of that is important to you, as it is limited. "Read full review
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PRICE RANGE
$376 - $615 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ana intercontinental tokyo hotel minato, intercontinental hotel minato
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoAkasakaOdaiba / Shiodome / Shinbashi / Akasaka / Roppongi / Azabu / Nagatacho
NUMBER OF ROOMS
844
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingANA INTERCONTINENTAL TOKYO, AN IHG HOTEL - Updated 2025
Frequently Asked Questions about ANA InterContinental Tokyo, an IHG hotel
Which popular attractions are close to ANA InterContinental Tokyo, an IHG hotel?
Nearby attractions include Suntory Hall (0.09 miles), Hikawa Shrine (0.3 miles), and ARK Hills (0.09 miles).
What are some of the property amenities at ANA InterContinental Tokyo, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at ANA InterContinental Tokyo, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ANA InterContinental Tokyo, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ANA InterContinental Tokyo, an IHG hotel?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to ANA InterContinental Tokyo, an IHG hotel?
Conveniently located restaurants include Nobu Tokyo, Kawasakitorisho, and Teppanyaki Akasaka.
Are there opportunities to exercise at ANA InterContinental Tokyo, an IHG hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does ANA InterContinental Tokyo, an IHG hotel have airport transportation?
Yes, ANA InterContinental Tokyo, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is ANA InterContinental Tokyo, an IHG hotel located near the city center?
Yes, it is 0.8 miles away from the center of Akasaka.
Are any cleaning services offered at ANA InterContinental Tokyo, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ANA InterContinental Tokyo, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.