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6-10-3, Roppongi, Minato 106-0032 Tokyo Prefecture
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Traveler (1290)
Room & Suite (841)
Dining (225)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Tokyo
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 11 in Roppongi
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.0
2022 Travelers' Choice Best of the Best
Experience moments of more at a dynamic lifestyle destination hotel in the heart of Roppongi, Tokyo – a lively international district. With its central location directly connected to Roppongi Hills which houses 200 shops and restaurants, a cinema, an art museum and an observatory, Grand Hyatt Tokyo is the perfect base from which to comfortably explore and discover the city. What Makes Your Stay Grand: - Convenient location: Near famous Tokyo destinations, the hotel is just a three minute walk to the nearest subway station and 90 minutes by limousine bus from Narita International Airport and 40 minutes from Haneda Airport. - An abundance of dining options: Ten unique restaurants and bars offer seasonal Japanese and a range of international cuisine. - Luxurious award-winning accommodations: Unwind and relax in one of the 387 rooms and suites at this modern hotel. -Finding your inner harmony at Nagomi: Relax with Japanese healing traditions at Nagomi Spa and Fitness.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Japanese
2901Reviews33Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
philipvandermerwe wrote a review May 13
1 contribution
Superb hotel for a short stay in Tokyo. Roppongi Hills offers a great choice of restaurants and shops. The hotel is also within walking distance from the metro. Make sure you ask for a room with a city view!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Trip type: Traveled
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rinjani q wrote a review May 7
Singapore, Singapore78 contributions68 helpful votes
First trip since Covid and back to my home way from home in Tokyo! Same impeccable service, warm and helpful staff and new safety protocols without compromising the quality and convenience. Well done, GH Tokyo team! Looking forward to the next return!
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Date of stay: April 2022
Value
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Trip type: Traveled
Room Tip: Depending on what views you prefer e.g. the Tokyo Tower or Mt Fuji (on a clear day)
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Hellosullo wrote a review Apr 2022
Sydney, Australia12 contributions7 helpful votes
Terrific stay in a city that can be language and culture challenging if you do not have the support of Japanese speaking friends while you are there. There concierge desk and everyone else went out of their way to be helpful.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
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Trip type: Traveled
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wickeysan wrote a review Apr 2022
Singapore, Singapore1 contribution
Very good hospitality and very clean Hotel. And also very convenient access to shopping. But some restaurants were not high quality. Especially I can’t recommend pasta menu that is very soft and taste like for babies.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2022
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Gaijin-in-Japan wrote a review Mar 2022
1 contribution
I live in Japan, and no other hotel (in my experience) is better at solving Japanese quirks to suit Western clients. Room service was excellent, and the location is great. But, the staff are jewel in the crown of this hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2022
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Trip type: Traveled
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JapanSubculture2021 wrote a review Dec 2021
Tokyo, Japan1 contribution
The Grand Hyatt is one of the more elegantly designed hotels in Tokyo with reasonable prices. They do an excellent job of tracking guests and their preferences, so if you prefer certain newspapers (as I do) they are always delivered to the room. The Nagomi Spa and Pool is delightfully dark and moody. It's incredibly restful to take a swim there and the water is warm. Every room has a small JTB speaker to connect your music too which is a nice touch. The location is very close to a great cinema and the Mori Arts Museum. (Even if you don't like the museum, the observatory worth visiting)
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
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Response from Grand Hyatt Tokyo Manager, マーケティング at Grand Hyatt Tokyo
Responded Dec 24, 2021
Dear JapanSubculture2021, Warm greetings from Grand Hyatt Tokyo. Thank you for your continued patronage and for taking the time to share your wonderful comments. It is a delight to hear that you liked our hotel and the elegant design of our spa and that you also liked the level of service the staff provided. We are also glad that you benefited from our convenient location near Roppongi Hills, which houses 200 shops and restaurants, a cinema, an art museum and an observatory. We hope you will have the chance to discover new attractions during your next stay with us. Once again, thank you for taking the time to share your fantastic review. We certainly look forward to welcoming you back very soon! Best regards, Grand Hyatt Tokyo
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spenjenn23 wrote a review Dec 2021
1 contribution
I’m a big fan of the Grand Hyatt. The location is amazing and the service on all levels is top notch. They have all the amenities you wish for for a relaxing or business stay. I have stayed here many times and have had a wonderful experience each time.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
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Trip type: Traveled
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Response from Grand Hyatt Tokyo Manager, マーケティング at Grand Hyatt Tokyo
Responded Dec 24, 2021
Dear spenjenn23, Warm greetings from Grand Hyatt Tokyo. Thank you very much for choosing to stay in Tokyo with us and for taking the time to share your wonderful comments. We were excited to learn that you are a big fan of Grand Hyatt Tokyo and were very satisfied with your overall experience. Your feedback definitely encourages us to do our best, and we will keep working to improve our services and facilities even further to better serve you on your next stay. Once again, it was our honor to welcome you to Grand Hyatt Tokyo during your last stay, and we look forward to serving you again in the near future. Best regards, Grand Hyatt Tokyo
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renestegall wrote a review Nov 2021
1 contribution
Excellent amenities, large selection of tasty restaurants, great location, especially during Christmas season. Hotel offers spectacular city views including Tokyo Tower, A bit pricey, but if you want to experience true luxury, I highly recommend!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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inna23112021 wrote a review Nov 2021
1 contribution
Grand Hyatt Tokyo is a lovely second home for me and my family in Japan. For over 17 years. Never disappoints. Great location, super clean rooms, attentive and understanding staff. My personal restaurant recommendations are The French Kitchen , Roku Roku and The Oak door. Always amazing
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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Response from Grand Hyatt Tokyo Manager, マーケティング at Grand Hyatt Tokyo
Responded Nov 30, 2021
Dear inna23112021, Warm greetings from Grand Hyatt Tokyo. Thank you very much for your continued patronage and for taking the time to share your wonderful feedback. It is a great honor to know that you have been our royal guests for over 17 years and even consider our hotel as your second home. We also appreciate you letting us know your favorite restaurants. Your feedback definitely encourages us, and we will keep working to improve our service and facilities even further to better serve you during your next stay. Once again, thank you for taking the time to share your warm comment and we look forward to welcoming you and your family again soon. Best regards, Grand Hyatt Tokyo
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Thomas G wrote a review Nov 2021
Virginia3 contributions
The Grand Hyatt Tokyo is a wonderful hotel. I had a very positive experience in all interactions with hotel staff members and management team. The Grand Hyatt staff at the front desk, lounge, and housekeeping will NOT disappoint you. The team at the lounge was exceptionally caring & attentive and the food / beverages were excellent. My multiple night stay at the Grand Hyatt was very nice !! Thank you.
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Date of stay: November 2021
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Trip type: Traveled
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Response from Grand Hyatt Tokyo Manager, マーケティング at Grand Hyatt Tokyo
Responded Nov 11, 2021
Dear F5180VYthomasg Warm greetings from Grand Hyatt Tokyo. Thank you for staying with us at Grand Hyatt Tokyo and for leaving us such heartwarming feedback on TripAdvisor. We are glad to hear that you were pleased with our staff members as well as the food and drinks at our Grand Club Lounge. Your feedback definitely encourages us, and we will keep working to improve our service and facilities even further to better serve you on your next stay. Once again, thank you for taking the time to share your kind comments and we look forward to serving you again at Grand Hyatt Tokyo. Best regards, Grand Hyatt Tokyo
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PRICE RANGE
$266 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt tokyo hotel minato, grand hyatt minato, grand hyatt hotel tokyo, hyatt tokyo, minato hyatt
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoRoppongiAkasaka / Roppongi / Akasaka / Roppongi / Azabu / Nagatacho
NUMBER OF ROOMS
387
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Frequently Asked Questions about Grand Hyatt Tokyo
Which popular attractions are close to Grand Hyatt Tokyo?
Nearby attractions include Mori Art Museum (0.06 miles), Tokyo City View Observation Deck (Roppongihills) (0.08 miles), and Toho Cinemas Roppongi Hills (0.08 miles).
What are some of the property amenities at Grand Hyatt Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Tokyo?
Yes, parking is available to guests.
What are some restaurants close to Grand Hyatt Tokyo?
Conveniently located restaurants include Ise Sueyoshi, Jomon Roppongi, and Atelier Morimoto Xex.
Are there opportunities to exercise at Grand Hyatt Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Tokyo have airport transportation?
Yes, Grand Hyatt Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hyatt Tokyo located near the city center?
Yes, it is 0.2 miles away from the center of Roppongi.
Are any cleaning services offered at Grand Hyatt Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.