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6-10-3, Roppongi, Minato 106-0032 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1257)
Room & Suite (698)
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Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Tokyo
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 10 hotels in Roppongi
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Experience moments of more at a dynamic lifestyle destination hotel in the heart of Roppongi, Tokyo – a lively international district. With its central location directly connected to Roppongi Hills which houses 200 shops and restaurants, a cinema, an art museum and an observatory, Grand Hyatt Tokyo is the perfect base from which to comfortably explore and discover the city. What Makes Your Stay Grand: - Convenient location: Near famous Tokyo destinations, the hotel is just a three minute walk to the nearest subway station and 90 minutes by limousine bus from Narita International Airport and 40 minutes from Haneda Airport. - An abundance of dining options: Ten unique restaurants and bars offer seasonal Japanese and a range of international cuisine. - Luxurious award-winning accommodations: Unwind and relax in one of the 387 rooms and suites at this modern hotel. -Finding your inner harmony at Nagomi: Relax with Japanese healing traditions at Nagomi Spa and Fitness.
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Room & Suite (698)698
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Japanese
Hotel links
Special Rate:Special rate available
2,611Reviews32Q+A100Room tips
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Popular mentions
Raymond wrote a review Oct 6
Los Angeles, California603 contributions89 helpful votes
+1
Incredible hotel w/ great costumer service. Rooms are modern and spacious. Prime location in Roponggi. Really good food and drinks at the Grand Club. Service level- top notch! Will make sure to stay here again on my next trip to Tokyo. ❤️
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Date of stay: November 2019Trip type: Traveled with family
1 Helpful vote
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Camper366476 wrote a review Jan 2020
3 contributions1 helpful vote
Hotel's Favorite
The Grand Hyatt may be the perfect business hotel. It’s location allows access to the metro trains and you can get almost anywhere in Tokyo quickly as well as short walking distance to excellent restaurants and shopping. The hotel itself has some of the highest service standards anywhere and guests are always greeted with warm smiles and fantastic attitudes. Rooms are modern, well appointed and serviced to exacting standards. If you ever need something, just make a call to the front desk or room service and it’s delivered promptly. The pool, gym and locker room are first class. This may be the best Grand Hyatt in the world!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from GH_Tokyo_Marcom_KB, マネージャー at Grand Hyatt Tokyo
Responded Jan 26, 2020
Dear Camper366476, Warm greetings from Grand Hyatt Tokyo. Thank you for staying with us and for taking the time to write a positive review. We are so glad to hear that you enjoyed your accommodation and felt that our convenient location made your Tokyo trip more exiting and memorable. We were delighted to read that you were impressed with our facilities and the level of service provided. We appreciate your comments and will share them to motivate everyone on our team to maintain our high service standards. Once again, it was our honor to welcome you to Grand Hyatt Tokyo, and we look forward to serving you again in the near future. Best regards, Grand Hyatt Tokyo
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Oliver0001 wrote a review Jun 2020
Deale, Maryland174 contributions40 helpful votes
It’s a fine hotel, and my top choice for business, even though I am a member of the Intercontinental Club and generally prefer the Cerulean Towers for pleasure travel. The rooms are comfortable and the restaurants and lounges are well suited for business meetings.
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Date of stay: November 2019Trip type: Traveled on business
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Response from GH_Tokyo_Marcom_KB, Manager at Grand Hyatt Tokyo
Responded Jun 30, 2020
Dear Oliver0001, Warm greetings from Grand Hyatt Tokyo. Thank you very much for choosing Grand Hyatt for your stay in Tokyo, and for taking the time to share your wonderful comments. We are happy to learn that you were satisfied with the overall experience. We have been trying to improve our service to make stays more comfortable and convenient, not only for leisure but also for business, and are thrilled that you regard our hotel as your first choice when you stay in Tokyo on business trips. Your kind words will definitely be shared with our team as they will motivate us to improve our services even further. We definitely look forward to welcoming you back to Grand Hyatt Tokyo. Best regards, Grand Hyatt Tokyo
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Ken Ip wrote a review Mar 2020
Singapore, Singapore78 contributions11 helpful votes
This is a great hotel for business or leisure. The room is big and service is excellent. Hotel is next to Roppongi Hills shopping mall. Although there is a mall entrance to the hotel, it is a long walk and not so obvious. Subway is conveniently close to the hotel so it is easy to explore Tokyo. Price is not cheap but this is a good choice
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Review collected in partnership with ASUS 12 W8 IE Bookmark
Date of stay: April 2019
Value
Service
Sleep Quality
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Response from GH_Tokyo_Marcom_KB, マネージャー at Grand Hyatt Tokyo
Responded Mar 30, 2020
Dear Ken_Ip_in_SG, Warm greetings from Grand Hyatt Tokyo. Thank you very much for choosing Grand Hyatt for your stay in Tokyo and for taking the time to share your wonderful comments. We are glad that you benefited from our convenient location to the subway and proximity to Roppongi Hills where you discover new attractions every time you visit. Also, we are pleased to know that you enjoyed our quality of service. Your feedback definitely encourages us, and we will keep working to further improve our service and facilities to better serve you during your next stay. We look forward to serving you again in the near future. Best regards, Grand Hyatt Tokyo
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Roxy W wrote a review Mar 2020
Whangaparaoa, New Zealand22 contributions9 helpful votes
Staff in this hotel went out of their way to be accommodating and helpful, they were always friendly and although lots of changes going on due to the COVID-19 threat, they seemed to handle each change effortlessly and made all guests feel at ease. Highly recommend this hotel if you want 10/10 service, cleanliness, quality of service & great rooms
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from GH_Tokyo_Marcom_KB, マネージャー at Grand Hyatt Tokyo
Responded Mar 10, 2020
Dear roxyw406, Warm greetings from Grand Hyatt Tokyo. Thank you very much for choosing Grand Hyatt for your stay in Tokyo, and for taking the time to share your wonderful comments. We are thrilled to hear that you were impressed by our service. At Grand Hyatt Tokyo, the safety and wellbeing of our guests and colleagues is always a top priority so we highly appreciate your kind cooperation and understanding regarding our precautionary measures we have implemented. Your kind words will definitely be shared with our team, as these will motivate us to improve our services even further. It was our honor to welcome you to Grand Hyatt Tokyo during your last stay, and we look forward to serving you again in the near future. Best regards, Grand Hyatt Tokyo
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PRICE RANGE
$380 - $691 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt tokyo hotel minato, grand hyatt minato, grand hyatt hotel tokyo, hyatt tokyo, minato hyatt
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoRoppongiAkasaka / Roppongi / Akasaka / Roppongi / Azabu / Nagatacho
NUMBER OF ROOMS
387
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Frequently Asked Questions about Grand Hyatt Tokyo
Which popular attractions are close to Grand Hyatt Tokyo?
Nearby attractions include Mori Art Museum (0.06 miles), Tokyo City View Observation Deck (Roppongihills) (0.08 miles), and Toho Cinemas Roppongi Hills (0.08 miles).
What are some of the property amenities at Grand Hyatt Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Tokyo?
Yes, parking is available to guests.
What are some restaurants close to Grand Hyatt Tokyo?
Conveniently located restaurants include Ise Sueyoshi, Burger Revolution Tokyo Nishiazabu, and Atelier Morimoto Xex.
Are there opportunities to exercise at Grand Hyatt Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Tokyo have an airport shuttle?
Yes, Grand Hyatt Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hyatt Tokyo located near the city center?
Yes, it is 0.2 miles away from the center of Roppongi.
Are any cleaning services offered at Grand Hyatt Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.