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Andaz Tokyo Toranomon Hills

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Traveler (2021)
Room & Suite (853)
Dining (182)
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About

#1 of 4 hotels in Toranomon
Location
4.4
Cleanliness
4.8
Service
4.5
Value
4.1
2023 Travelers' Choice Best of the Best
Luxury Lifestyle Hotel in the Center of Tokyo. Arrive a visitor and depart a local at Andaz Tokyo Toranomon Hills
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Parking garage
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Rooftop bar
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Japanese
Hotel links
Special Offer:Package deal
See what other travelers are saying
  • rdkflk
    New York City, New York289 contributions
    A jewel box in Tokyo
    Loved this place and almost cried when I checked out. It was both elegant and comfortable. It has a boutique feeling. I felt like I was the jewel in the jewel box. The staff is so kind and generous. Forgave me for my constant faux pas. The room is perfectly sized and the bathroom incredible. The pool is one of my favorite pools I have ever experienced. Alas I was on a business trip and did not have enough time to enjoy enough lounging time in the spa. The public areas are also quite exquisite with the view! First night I was delighted by the lounge singer out of “Lost in Translation” singing Georgia by Ray Charles. Regret not trying the Roof Bar and the Sushi. Close to my office as well. Did not explore the neighborhood.
    Date of stay: May 2023
    Traveled on business
    Written May 12, 2023
  • Christine B
    Chessington, United Kingdom1,983 contributions
    Fabulous
    We were so grateful when we arrived at 8:30, tired and jet lagged, and checked in that the room was ready within minutes and we were in before 9:00. Room 4828 was a Deluxe Tower room with views over to the Tokyo Tower and Mt Fuji. There was a complimentary mini bar with soft drinks, a kettle, a Nespresso machine, small mugs. The bathroom was large with a round bath, separate Toto WC and Argan toiletries. This is our favourite hotel in Tokyo and we loved our six nights here.
    Dear PotterMoose, Thank you very much for staying with us at Andaz Tokyo and for taking the time to share your wonderful comments on TripAdvisor. We are delighted to hear about your six-night stay and are glad you enjoyed our spacious Deluxe guestroom with views of Tokyo Tower and Mt Fuji, and complimentary amenities in the room. We appreciate your comments and will be sure to share your feedback with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back to Andaz Tokyo. Kind regards, Ross Cooper General Manager Andaz Tokyo
    Written January 14, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: December 2019
    Written January 8, 2020
  • CYL0611
    Los Altos, California4 contributions
    Top service and view! A family friendly hotel
    Room: One King Bed with Tower View We are very grateful the hotel upgrade our room as a birthday surprise to my husband. I can see his eyes light up when we entered the room. Kids love the tower but are more interested about the crane right next to it. Pro: 1) Room is consider very big, we asked for a rolled away for my 8 years old, but he can actually sleep on the sofa is he wanted. Service: Great, Amazing Service Everyone we had met at Andaz spoke fluent English. Everyone we met is kind, friendly, and helpful. 1) I had to book two reservation for the 3 nights I was there due to use of my free night certification. The hotel was kind enough to combine my reservation for me so I don't have to check in and out of the room in the middl fo the stay 2) Birthday gift - They delivered a birthday gift for my husband's birthday! It was so well and beautifully decorated. 3) Kids - Kids also received special Toranomon hill tiger pillow as their gift. My young son was so excited about he got his own bath robe and slipper. BREAKFAST - It is good. I wouldn't say its amazing but above average. Love the lobby secret " Beverage closet and snack table" its amazing what they have everyday on the table. From mini rice ball sandwich, to gummy bears, to afternoon tea desert. Location: Its a really quiet location. I personally don't mind the little distance walk from metro but its hard with kids when they fall asleep. But the best part is Airport Limousine Bus stop directly at the hotel and this makes travel with kids to airport so much easier. THIS was one of the main reason I booked this hotel at the first place. Overall: This was an amazing stay. We really enjoyed it here. Highly recommend if you are traveling as family. (if you have small kid like us, bring stroller will help).
    Dear CYL0611, Thank you very much for staying with us at Andaz Tokyo and for taking the time to share your wonderful comments and photo on TripAdvisor. We are delighted you chose to celebrate your husband’s birthday at our hotel, and are glad to hear you enjoyed the spacious rooms, kids amenities, complimentary snacks and beverages at Andaz Lounge and convenient Airport Limousine Bus service. We appreciate your comments and will be sure to share your feedback with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you and your family back for another memorable stay. Kind regards, Ross Cooper General Manager Andaz Tokyo
    Written January 14, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: December 2019
    Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Douglas G wrote a review Sep 20
Chicago, Illinois12 contributions3 helpful votes
Great property. Enjoyed the room, views and great staff. Good access to Metro/subway with two stations attached via underground walkways. Hotel is located in a more business oriented area so a little quiet but within a short walk is the Shinbashi district which is quite lively and/or lots to see with a short subway ride.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rdkflk wrote a review May 2023
New York City, New York289 contributions183 helpful votes
Hotel's Favorite
Loved this place and almost cried when I checked out. It was both elegant and comfortable. It has a boutique feeling. I felt like I was the jewel in the jewel box. The staff is so kind and generous. Forgave me for my constant faux pas. The room is perfectly sized and the bathroom incredible. The pool is one of my favorite pools I have ever experienced. Alas I was on a business trip and did not have enough time to enjoy enough lounging time in the spa. The public areas are also quite exquisite with the view! First night I was delighted by the lounge singer out of “Lost in Translation” singing Georgia by Ray Charles. Regret not trying the Roof Bar and the Sushi. Close to my office as well. Did not explore the neighborhood.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Experience all the restaurants!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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life’s little luxuries wrote a review Sep 15
65 contributions40 helpful votes
Our family really enjoyed our stay at Andaz Tokyo! As a globalist, I was upgraded to a sky suite which was a generous 1345 SF. There are lots of nice little touches at the hotel from robes for kids to a nice, spacious lounge always full of some type of fruit and snack. The restaurant serves a wonderful variety of choices, but particularly traditional Japanese breakfasts. My kids loved salmon roe donburi everyday and a wide selection of fruit. The location is a little further west but still by two train stations. There isn't a lot nearby but the tower next door had some nice food choices. We would definitely return to this beautifully designed and intimate urban hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
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Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Travelling.matt wrote a review Sep 1
Prahran, Australia69 contributions81 helpful votes
This hotel exceeded expectations. The views, rooms, breakfast, gym/spa/pool, staff and service were all amazing. The hotel was able to provide early checkin (I had notified them in advance but of course it was subject to availability) I would definitely stay here again and would recommend to all
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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VictorfromCatL wrote a review Aug 2023
Seattle, Washington1 contribution
Andaz Tokyo is a very luxurious property with a very warm and friendly atmosphere. All the hotel staff we worked with are very accommodating. It’s a plus being close to great restaurant, cafe and walking distance from 2 tokyo metro lines. Will definitely stay here again on our next Tokyo adventure.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amanda S wrote a review Aug 2023
3 contributions
From the concierge support that we received before arrival (who knew high-end restaurant bookings in Tokyo were so hard to manage on your own), to every single member of staff onsite we received attentive, helpful and personal service. the hotel is stylishly decorated (seemingly very new and sparkling) and food was terrific. The rooms were thoughtfully laid out and very sizeable.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Geoffrey T wrote a review Aug 2023
Laie, HI1 contribution2 helpful votes
We visit Tokyo several times a year, and the Andaz is hands down the best hotel in our opinion. The building and rooms themselves are amazing and beautiful. Large rooms with fantastic amenities. The building is located and connected to the tunnel right in between Hibiya and Ginza lines, so getting anywhere is super convenient. But it's the staff that makes this place the best. They are extremely attentive and friendly, making us feel perfectly comfortable and welcome. Little things that really show they are paying attention: like at breakfast my wife started coughing and immediately someone showed up with a glass of water. I was eating a yogurt out of a jar with a large spoon and someone came over and set a teaspoon on the table. As we approached the elevators an attendant would push the button so the elevator was already there by the time we were in front of it. Simply amazing.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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P@ wrote a review Jul 2023
Singapore, Singapore39 contributions37 helpful votes
As expected of an Andaz branded hotel, the hotel is located in a fintech and banking centric area, peaceful surrounding which is far from the hustle and bustle of Tokyo. The room is neat, decent size and of minimalistic decor. Everything you would expect from Andaz. Good bar and lounge to chill and dine.
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Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Maliknajim wrote a review Jul 2023
Muscat, Oman1 contribution
It was one of the nice it experience in staying in ANdAZ hotel Tokyo ,we have enjoyed the hospitality and the help we got from all the staff. Thanks ANdaz Tokyo staff and management for the wonderful stay we had .
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AngelinaLand23 wrote a review Jul 2023
Bucharest, Romania1 contribution1 helpful vote
The right place to stay in Tokyo! We'll be back soon! The location is just perfect, the building and surroundings are amazing! The hotel stands at 50th Floor which makes any room a great view! Great choice!
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
$924 - $1,152 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoToranomonOdaiba / Shiodome / Shinbashi
NUMBER OF ROOMS
164
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ANDAZ TOKYO TORANOMON HILLS - Updated 2023 Prices & Hotel Reviews (Japan)

Frequently Asked Questions about Andaz Tokyo Toranomon Hills
Which popular attractions are close to Andaz Tokyo Toranomon Hills?
Nearby attractions include Atago Shrine (0.2 miles), Toranomon Hills (0.02 miles), and Toranomon Kotohira-gu (0.2 miles).
What are some of the property amenities at Andaz Tokyo Toranomon Hills?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Andaz Tokyo Toranomon Hills?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz Tokyo Toranomon Hills?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Andaz Tokyo Toranomon Hills?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Andaz Tokyo Toranomon Hills?
Conveniently located restaurants include The Tavern - Grill & Lounge, Toranomon Osakaya Sunaba, and BeBu.
Are there opportunities to exercise at Andaz Tokyo Toranomon Hills?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Andaz Tokyo Toranomon Hills have airport transportation?
Yes, Andaz Tokyo Toranomon Hills offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Andaz Tokyo Toranomon Hills located near the city center?
Yes, it is 0.2 miles away from the center of Toranomon.
Are any cleaning services offered at Andaz Tokyo Toranomon Hills?
Yes, dry cleaning and laundry service are offered to guests.
Does Andaz Tokyo Toranomon Hills offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.