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Andaz Tokyo Toranomon Hills

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1-23-4, Toranomon, Minato 105-0001 Tokyo Prefecture
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (1905)
Room & Suite (819)
Dining (221)
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A note from Andaz Tokyo Toranomon Hills
Updated 05/31/20

About

#1 of 3 hotels in Toranomon
Location
Cleanliness
Service
Value
Travelers' Choice
Luxury Lifestyle Hotel in the Center of Tokyo. Arrive a visitor and depart a local at Andaz Tokyo Toranomon Hills
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Rooftop bar
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Japanese
1725Reviews17Q+A100Room tips
Traveler rating
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Popular mentions
Sleepless In Singapore wrote a review Jul 2021
3 contributions2 helpful votes
Meets high expectations. Tokyo Andaz is reputed to be best Andaz in the world. I agree with that statement. First great service. Combine Japanese high five star service culture with Andaz. Second amazing view. High floors gives one of the best views of Tokyo. Third. Great rooms. Albeit modest TV size and lack of Chromecast is starting to show its age. Fourth. Breakfast is superb. There are hotels with choice but quality is very high here. Pricey but worth the splurge.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Andaz Tokyo Toranomon Hills, General Manager at Andaz Tokyo Toranomon Hills
Responded Jul 26, 2021
Dear Sleepless In Singapore, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your wonderful comments on TripAdvisor. We are delighted to hear about your stay with us, and are pleased to have met your expectations with our friendly service, views from the guestroom and breakfast. We appreciate your helpful feedback and will be sure to share with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back again soon. Kind regards, Ross Cooper General Manager Andaz Tokyo
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fct2002 wrote a review Jul 2021
Tokyo, Japan2 contributions
Stayed for the first time at Andaz Tokyo. Staff were all welcoming and friendly which made us feel at home right away from check-in. Rooms were very clean, furniture, bed, the layout of the room - everything was comforting. It almost felt like I was back home.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Andaz Tokyo Toranomon Hills, General Manager at Andaz Tokyo Toranomon Hills
Responded Jul 5, 2021
Dear fct2002, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your wonderful comments on TripAdvisor. We are pleased to hear about your stay with us, and are glad you felt comfortable and at home in our guestrooms. We appreciate your feedback and will be sure to share with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back for another relaxing stay. Kind regards, Ross Cooper General Manager Andaz Tokyo
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100nights19flights wrote a review May 2021
Japan220 contributions64 helpful votes
A great STAYCATION plan. There are a variety of shops on the lower floors and in the neighboring buildings. The staggered layout of the is a little confusing. Perhaps the weakest point is its entrance because it is part of an large office complex. Once you reach CHECK-IN on the 51st floor your perspective changes and you have Tokyo at your feet.
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Date of stay: May 2021
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Service
Room Tip: Tokyo Tower View Rooms are higher than the viewing platforms of the Tokyo Tower and see planes...
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Response from Andaz Tokyo Toranomon Hills, General Manager at Andaz Tokyo Toranomon Hills
Responded May 31, 2021
Dear 100nights19flights, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your wonderful comments and photo on TripAdvisor. We are pleased to hear about your weeklong staycation with us, and are glad you enjoyed the neighborhood and views from the 51st floor. We appreciate your feedback and will be sure to share with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back in the near future. Kind regards, Ross Cooper General Manager Andaz Tokyo
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devinsaucerman wrote a review Apr 2021
1 contribution
This was a great hotel the staff was very professional and the building was well maintained. Their covid-19 policy's were easy to follow and understand. The pool was open but you had to make a reservation for it do to covid-19 but thats alright. Overall one of the best hotels I have stayed at.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Andaz Tokyo Toranomon Hills, General Manager at Andaz Tokyo Toranomon Hills
Responded May 6, 2021
Dear devinsaucerman , Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your wonderful comments on TripAdvisor. We are pleased to hear about your stay and are glad you enjoyed the professional service and hotel facilities. We are committed to the health and safety of all our guests and colleagues, and we appreciate your understanding with adjustments we’ve made to our operations. We will be sure to share your feedback with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back for another memorable stay. Kind regards, Ross Cooper General Manager Andaz Tokyo
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Eddy Liu wrote a review Dec 2020
Hong Kong, China2 contributions
Myself and my family travelled to Japan for a vacation on 9-12 September 2016, the first 2 nights is on complimentary by Hyatt via my employment at Amex as a location familiarization stay and I am paying for the 3rd night on my own. The booking was handle by their sales Director Midori Kataoka san who is very helpful and informative about location information. She is also kind enough to included breakfast for all 4 of us during the stay. (my wife and my 2 boys). The staffs are exceptionally polite and helpful during the check in process and I have the best view room of Tokyo I could've imagine. The executive lounge is very nice for the family to chill out after a long day out and about. Breakfast is excellent and have all variety of food which cater to everyone's taste. Upon my check out, Midori san take her personal time to thank you for my visit and also invited your General Manager Mr. Ross Cooper to meet us which caught me by surprise. Thank you for all the special arrangements and go the extra miles to ensure I receive the best ever experience in your wonderful property. I can't express how thankful myself and my family during the stay. My boys keep asking me when are we returning to the home in Japan. I am sure I will be back.
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Date of stay: January 2020
Value
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Service
Room Tip: Ask for rooms facing the Tokyo Tower, it won't go wrong.
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Response from Andaz Tokyo Toranomon Hills, General Manager at Andaz Tokyo Toranomon Hills
Responded Jan 11, 2021
Dear Eddy Liu, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your wonderful comments on TripAdvisor. We are delighted to hear about your stay and are glad you enjoyed the friendly service, breakfast and views of the city. We will be sure to share your feedback with Midori and our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We hope you are doing well and we look forward to welcoming you and your family back for another memorable stay. Kind regards, Ross Cooper General Manager Andaz Tokyo
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PRICE RANGE
$462 - $800 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoToranomonOdaiba / Shiodome / Shinbashi
NUMBER OF ROOMS
164
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Frequently Asked Questions about Andaz Tokyo Toranomon Hills
Which popular attractions are close to Andaz Tokyo Toranomon Hills?
Nearby attractions include Atago Shrine (0.2 miles), Toranomon Hills (0.02 miles), and Toranomon Kotohira-gu (0.2 miles).
What are some of the property amenities at Andaz Tokyo Toranomon Hills?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Andaz Tokyo Toranomon Hills?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz Tokyo Toranomon Hills?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Andaz Tokyo Toranomon Hills?
Yes, parking is available to guests.
What are some restaurants close to Andaz Tokyo Toranomon Hills?
Conveniently located restaurants include The Tavern - Grill & Lounge, Toranomon Osakaya Sunaba, and Kyubay.
Are there opportunities to exercise at Andaz Tokyo Toranomon Hills?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Andaz Tokyo Toranomon Hills have an airport shuttle?
Yes, Andaz Tokyo Toranomon Hills offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Andaz Tokyo Toranomon Hills located near the city center?
Yes, it is 0.2 miles away from the center of Toranomon.
Are any cleaning services offered at Andaz Tokyo Toranomon Hills?
Yes, dry cleaning and laundry service are offered to guests.
Does Andaz Tokyo Toranomon Hills offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.