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Andaz Tokyo Toranomon Hills

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1-23-4, Toranomon, Minato 105-0001 Tokyo Prefecture
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
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$439
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Free cancellation until 07/15/22
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$437
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Free cancellation until 07/15/22
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$437
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Free cancellation until 07/15/22
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Traveler (1923)
Room & Suite (891)
Dining (247)
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A note from Andaz Tokyo Toranomon Hills
Updated 05/31/20

About

#1 of 3 hotels in Toranomon
Location
4.3
Cleanliness
4.8
Service
4.5
Value
4.1
2022 Travelers' Choice Best of the Best
Luxury Lifestyle Hotel in the Center of Tokyo. Arrive a visitor and depart a local at Andaz Tokyo Toranomon Hills
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Rooftop bar
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Japanese
1866Reviews17Q+A100Room tips
Traveler rating
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Most Recent
Dhruv M wrote a review Jun 2022
Singapore, Singapore7 contributions5 helpful votes
I stayed at the Hyatt Andaz for 4 nights. The hotel is very modern and comfortable. The rooms were decent sized by Tokyo standards and well stocked. I would highly recommend this hotel especially for business trips
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
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Sleep Quality
Trip type: Traveled on business
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Response from Toranomon Hills Andaz Tokyo, お客様サービス / フロント オフィス at Andaz Tokyo Toranomon Hills
Responded 5 days ago
Dear Dhruv M, Thank you very much for staying with us at Andaz Tokyo and for taking the time to share your wonderful comments on TripAdvisor. We are delighted to hear about your stay and are glad you enjoyed our modern and comfortable atmosphere and the spacious guestrooms. We appreciate your comments and will be sure to share your feedback with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We hope to see you again soon. Kind regards, Guillaume Paupy General Manager Andaz Tokyo Toranomon Hills
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wins2nfu wrote a review Jun 2022
Palo Alto, California1 contribution
Went for business and a bit of leisure. Great views, great service, great facility. Rooftop bar is terrific. Live music was a nice touch. Great location. Good gym. Great pool. I am sensitive to carpeting, and the hotel rooms do have carpeting, but most hotels do.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
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Trip type: Traveled on business
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imatsumoto wrote a review Jun 2022
1 contribution
We pay for hospitality and comfy rather than fanciness. There are some hotels in resemble price zone in Tokyo. Some of them is fancier or more fabulous. But here, we can pay for hospitality and warmness of hotel. I stay here over 14days but every time feel comfortable rather than excitement. That’s very great for ppl as biz trip or 2-3ppl travel.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
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Location
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Service
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Trip type: Traveled on business
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Response from Toranomon Hills Andaz Tokyo, お客様サービス / フロント オフィス at Andaz Tokyo Toranomon Hills
Responded 2 weeks ago
Dear imatsumoto, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your kind comments on TripAdvisor. We are delighted to hear you enjoyed our hospitality and warmness. We appreciate your comments and will be sure to share your feedback with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We hope you are doing well and we look forward to welcoming you back in the future for another memorable stay. Kind regards, Guillaume Paupy General Manager Andaz Tokyo Toranomon Hills
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fionahathaway wrote a review Jun 2022
Sydney, Australia2 contributions1 helpful vote
Amazing facility, top of the pack in every way. The staff went out of the way to accommodate our needs for the Business Meeting. We had very senior leaders in town and they were super happy with the set up and options we were given. Very close to the Emperors Palace so some great walks available. The gym is FANTASTIC
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Location
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Trip type: Traveled on business
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heathersN1331PC wrote a review Jun 2022
Munich, Germany1 contribution
The Andaz was among the nicest places I've stayed in the past ten years. Beautiful room with fabulous views, accommodating team, great food, and centrally located. From the excellent night's sleep in an extremely comfortable bed, to delicious breakfast, to ending our working evenings with a cocktail at the rooftop bar, everything was impeccable. The team even left a last night treat in my room.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
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Trip type: Traveled on business
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Response from Toranomon Hills Andaz Tokyo, お客様サービス / フロント オフィス at Andaz Tokyo Toranomon Hills
Responded 2 weeks ago
Dear heathersN1331PC, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your wonderful comments. We are pleased to hear about your stay and are glad you enjoyed our facilities, views of the city, and our services. We will be sure to share your feedback with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We hope you are doing well and we look forward to welcoming you back in the future for another memorable stay. Kind regards, Guillaume Paupy General Manager Andaz Tokyo
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R M wrote a review Jun 2022
1 contribution
This hotel was everything and much more than expected. My room was outstanding and the staff couldn't have been nicer. The amenities are top notch. I have stayed at other 5-star hotels but this one is a step above the others.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Toranomon Hills Andaz Tokyo, お客様サービス / フロント オフィス at Andaz Tokyo Toranomon Hills
Responded 3 weeks ago
Dear R M, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your wonderful comments on TripAdvisor. We are pleased to hear about your stay with us, and are glad you enjoyed our comfortable service and hotel amenities. We appreciate your feedback and will be sure to share with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back for another relaxing stay. Kind regards, Guillaume Paupy General Manager Andaz Tokyo Toranomon Hills
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Jim W wrote a review May 2022
New South Wales, Australia54 contributions12 helpful votes
+1
It's located near Shimbashi station about a 10 minute walk or next to Toranomon station on the Ginza line. It's part of the Toranomon Hills Mori Tower skyscrapper complex so there's no grand entrance or anything like that but it does have its own little door entering from the street. After entering the building, there's the pastry shop and a casual dining cafe which both belong to Andaz so you can charge the costs back to your room. Going past the shops will lead you to the little area with the elevators that take you straight up to level 51 lobby for check-in. From 51, you take the elevators next to the lounge area down. I got a twin with bay view and the room is quite big for Japanese standards. You get a little changing area as soon as you enter the room which connects to the bathroom. Toilet is separate to the bath but it's a see through glass door into the bath so unless you're close, friends would have to wait to use the toilet if staying together. The hotel is not short of places to eat although due to COVID, some places are closed or have shorten hours. It's best you check the hotel website for further details. Being located near Shimbashi though, there's plenty of places to eat if you want to try more local cuisines. I had a lunch menu at the restaurant on the ground floor where it's casual dining serving burgers. It was good and very reasonably priced at 2500 yen including salad, burger, fries and dessert. Breakfast is at the restaurant next to the lounge / check-in area and is buffet style plus one dish you can order off the menu. Finally, having a sweet tooth, had to try the pastry shop downstairs and it did not disappoint. It's a relatively small shop though, maybe enough seats for 20 people so if you prefer to stay away from people during these times, you can buy it as takeaway. If you really want value though, I wouldn't recommend the coffee as there's a Starbucks next door and the coffee here was over 800 yen and so a bit expensive for what it is.
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Date of stay: July 2021
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Response from Toranomon Hills Andaz Tokyo, お客様サービス / フロント オフィス at Andaz Tokyo Toranomon Hills
Responded May 5, 2022
Dear Jim W, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your kind comments on TripAdvisor. We are pleased to hear about your stay and are glad you enjoyed the spacious guestrooms and our dining outlets. We will be sure to share your feedback with our entire team here to help maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. Take care and we look forward to welcoming you back again. Kind regards, Guillaume Paupy General Manager Andaz Tokyo Toranomon Hills
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yuh0422 wrote a review Apr 2022
Singapore, Singapore1 contribution
good view, cozy area and brilliant breakfast. roof top bar's BGM was noisy a little however beverage quality was very high. I think that restaurant is better than the bar. if your main purpose is staying in hotel, Andaz is one of the best hotel in Tokyo.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
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Response from Toranomon Hills Andaz Tokyo, お客様サービス / フロント オフィス at Andaz Tokyo Toranomon Hills
Responded Apr 26, 2022
Dear yuh0422, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your wonderful comments on TripAdvisor. We are pleased to hear about your stay and are glad you enjoyed our facility and breakfast. We apologize about the loud BGM at Rooftop Bar, and will be sure to share your experience and feedback with our entire team here to improve our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back for another memorable stay. Kind regards, Guillaume Paupy General Manager Andaz Tokyo Toranomon Hills
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kojifusaOxford wrote a review Feb 2022
Oxford, United Kingdom1 contribution
After spent 6 days in the government’s account quarantine hotel, Andaz Tokyo gave me my life back. The staff is all friendly and the services were professional. Even though their main breakfast restaurant was closed for the latter half of my stay, their breakfast is still served as the top class in one of ball rooms. The cleaning service was carried both in the morning and in the evening which I did not expect during the pandemic time. If the quarantine restriction is lifted, this is the hotel visitors should stay for their stay in Japan.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Toranomon Hills Andaz Tokyo, お客様サービス / フロント オフィス at Andaz Tokyo Toranomon Hills
Responded Feb 13, 2022
Dear kojifusaOxford, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your comments on TripAdvisor. We are delighted to hear about your stay with us, and are pleased to have met your expectations with our friendly service, breakfast and cleaning. We will be sure to share your experience and feedback with our entire team here to maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back again soon. Kind regards, Alistair Minty Acting General Manager Andaz Tokyo
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johnvtokyo wrote a review Jan 2022
Tokyo, Japan31 contributions3 helpful votes
Classy , not tacky modern design…. amazing views… unbeatable bedding/linens… spacious room was like new with wood everywhere even the spacious sink countertop. Excellent lobby bar with first class service and piano/bass jazz duo who kindly played my request for a Lyle Mays song. Very good complimentary canapé and wine service in the lounge. High quality 3-lane pool and spa area. Overall. of course somewhat expensive (not by NYC standard though..), but very much worth it.
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Date of stay: January 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Toranomon Hills Andaz Tokyo, お客様サービス / フロント オフィス at Andaz Tokyo Toranomon Hills
Responded Feb 1, 2022
Dear johnvtokyo, Thank you very much for visiting us at Andaz Tokyo and for taking the time to share your comments on TripAdvisor. We are delighted you chose to stay with us, and are happy you enjoyed the design of the facility, views from the hotel, our friendly service, musicians of The Tavern Lounge, evening service of Andaz Lounge and our fitness center. We will be sure to share your experience and feedback with our entire team here to maintain our services. Should you require any support with your next visit, please do not hesitate to contact us, it would be our pleasure to assist you. We look forward to welcoming you back again. Kind regards, Alistair Minty Acting General Manager Andaz Tokyo
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PRICE RANGE
$394 - $444 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoMinatoToranomonOdaiba / Shiodome / Shinbashi
NUMBER OF ROOMS
164
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Frequently Asked Questions about Andaz Tokyo Toranomon Hills
Which popular attractions are close to Andaz Tokyo Toranomon Hills?
Nearby attractions include Atago Shrine (0.2 miles), Toranomon Hills (0.02 miles), and Toranomon Kotohira-gu (0.2 miles).
What are some of the property amenities at Andaz Tokyo Toranomon Hills?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Andaz Tokyo Toranomon Hills?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz Tokyo Toranomon Hills?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Andaz Tokyo Toranomon Hills?
Yes, parking is available to guests.
What are some restaurants close to Andaz Tokyo Toranomon Hills?
Conveniently located restaurants include The Tavern - Grill & Lounge, Toranomon Osakaya Sunaba, and Kyubay.
Are there opportunities to exercise at Andaz Tokyo Toranomon Hills?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Andaz Tokyo Toranomon Hills have airport transportation?
Yes, Andaz Tokyo Toranomon Hills offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Andaz Tokyo Toranomon Hills located near the city center?
Yes, it is 0.2 miles away from the center of Toranomon.
Are any cleaning services offered at Andaz Tokyo Toranomon Hills?
Yes, dry cleaning and laundry service are offered to guests.
Does Andaz Tokyo Toranomon Hills offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.