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Imperial Hotel Tokyo

Traveler (1453)
Room & Suite (835)
Videos (4)

About

#1 of 2 hotels in Uchisaiwaicho
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Luxury hotel by the Imperial Palace. Founded in 1890, has welcomed celebrities by offering impeccable Japanese hospitality. Located in the central Tokyo; 5 minutes to Ginza shopping area by walk, 5 minutes to Tokyo station by taxi, 15 to 30 minutes to Shibuya, Shinjuku, Asakusa, and Ropponngi area by subway, and 45 minutes to Haneda Airport, 90 minutes to Narita Airport by Limousine bus. Free VDSL Wi-Fi connection and 16 restaurants and bars inside the hotel are available. ... more less
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Property amenities
Pool
Room service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Hotel links
Visit hotel website
Special Offer:Stay with breakfast
Hotel packages

Location

Full view
Neighborhood
Ginza, Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
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2,563Reviews
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Popular mentions
Huge old school Japanese 5 star hotel. Fantastic service all round by all the staff. Business hotel sized room and very comfortable with everything you would need. Close to Ginza and loads of eateries there. One of my favorite hotel in Tokyo!
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We have stayed at many different hotels in Tokyo over the years, including some very good ones, but we have never found an equal to the Imperial Hotel. Whether on business or personal travel, the Imperial is the place for us. The location is very convenient with transportation by train or taxi easy. We do like the proximity to Hibiya Park and the Imperial Palace Grounds, one can walk or run just across the street in a safe, relaxing environment. There are many good restaurants on site as well as shopping and services. All staff members are unfailingly courteous and helpful, going "one step beyond" to assist the guests. I am always impressed with the laundry services at this hotel, certainly the best I have encountered anywhere in the world.....from short notice repairs to superbly laundered, perfectly starched and ironed shirts, you will not find better. On a recent trip, my wife accidentally left behind some small items, they were put aside by the hotel staff and were given to us on our next stay! We do recommend the Imperial, old world service rarely available nowadays is the norm at this hotel!
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The Imperial Hotel is an old school Japanese five star hotel, whose lobby size would put a large railway station to shame. The lobby is bustling at any given time and its sheer expanse is breathtaking. Check in painfully slow and took a good 45 minutes. Rooms are average size even though we upped the category. From what i read before booking, the main hotel building rooms are better and so that is what we booked instead of the tower building. Service is good and very japanese, the constant bowing and the eye to detail. There was nothing extraordinary at this property, except that is it very well located. It is just round the corner from the ever so busy Ginza area and the subway entrance is right at the doorstep. The imperial Palace is a 20 minute walk and this is no dearth of other activities around the Imperial Hotel. A property that has maintained its reputation, decadent service and poise.
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Stayed 3 nights, the hotel v kindly gave us an upgrade. We had a lovely spacious room with a v comfortable bed and with all the comforts you could ask for. Arriving at the hotel you immediately notice the staff waiting to attend to your every need even at the elevator. As a foreigner, on the first day, having someone bow to you as the lift door closed was intimidating and awkward but when a lady in a kimono walked into the lift and the lift attendant (one of three) bowed deeply it all made perfect sense. The Imperial is a window into Japanese culture, sophisticated, elegant, polite, clearly part of a glorious age. The hotel is impressive and when we first arrived it felt like it was in a "cold" part of town, almost deserted but in fact its location is brilliant, close to major stations and to Ginza and the Takarazuka theatre (wish I had bought a ticket). The staff went out of their way to help us including helping to retrieve my mobile which I had left in another restaurant and persuading a restaurant to accept us 45 mins late (as we had gone to their sister restaurant closer by only to find it closed on a Sunday - not the best thing when celebrating an important birthday). The Duty Manager a formidable lady was absolutely brilliant. This is an expensive high end hotel but worth the experience.
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+1
Nice Hotel, in terms of rating this my view. Service- 5+ the staff are amazing & very helpful. All speak English. Location - 5+ very close to everything. A great 5 k run about the palace. Value - 3 - it's expensive along with food. However it famous & well known. Rooms - 3 - looks to be outdated. My room had a very small TV which was was adjacent to the bed. There was no iron in the room, you need to call the front desk. There are plenty of food & coffee venues within 300m of the hotel. Overall a nice hotel in an excellent location.
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PRICE RANGE
$361 - $650 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial hotel chiyodaimperial hotel tokyo
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaUchisaiwaichoGinza / Tokyo Nihonbashi
NUMBER OF ROOMS
931
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