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1-8-1, Yurakucho, Chiyoda 100-0006 Tokyo Prefecture
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Travel safe during COVID-19
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 06/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Peninsula Tokyo
Updated 06/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
日本屈指のビジネス街として知られる丸の内エリアに位置するザ・ペニンシュラ東京。皇居外苑と日比谷公園に面しており、ショッピングの中心地、銀座までは徒歩圏内と最高のロケーションに位置します。ザ・ペニンシュラ東京は、2020年2月に米国の権威ある雑誌「フォーブス・トラベルガイド2020」にて“ホテル部門”においては6年連続の、”スパ部門”においては7年連続の最高ランク5つ星評価をいただきました。栄えある受賞と共に、これからもおもてなしの心を大切に、多くのお客様にお選びいただけるホテルとなれますよう、スタッフ一同邁進して参ります。
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Location
Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
1-8-1, Yurakucho, Chiyoda 100-0006 Tokyo Prefecture
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2078Reviews18Q+A100Room tips
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+1
I'm not a very light sleeper but I just could not get any decent sleep here. Even though I was on the 20th floor I could still hear the constant sound of the trains. Trains stop maybe around 12.30am? That's the last time remember hearing the trains. Even business hotels like Toyoko Inn have better sound proofing and they are usually right next to the train stations. However, what's worse is the constant humming noise within the room. They need to get some acoustics expert in to look at this because the humming noise gets right into your head. I could not sleep at all because of this and moved around the room and noticed some areas the noise was not as audible but unfortunately the left side of the bed was very loud. My partner was asleep so I thought it's just me and I was going crazy and the next morning when I told her about it, I noticed that the noise was not audible on the right side of the bed. She also noticed the noise when she switched to the left side. I even turned off the air condition thinking it was that but didn't solve the issue. Sitting in the toilet was actually the most quiet area in the entire room. They also made some effort into providing a minimalist approach by hiding things in the room like the TV and coffee machine but the bed side charger is in a drawer so you need to open the drawer to charge your phone. Not sure why they can't just put in a power point or the wireless charger on the top. Also one of the wireless chargers wasn't working. The one nice touch is that the controls have sensors which light up so even in the dark you can control the air conditioning etc. Finally the check in is right at the back of the lobby. When you enter the hotel, both the left and right hand side is the cafe with a walkway in the middle. You are effectively walking through a cafe to get to check in. Imagine you arrive in their famous Rolls Royce pick up but then the first thing you see when you enter the hotel is a whole room full of people eating and you have to walk past just to get to the check in counter. The feeling of luxury and exclusivity disappear in an instant. Service was nice. Everyone was smiling and helpful as expected but overall the rooms need a huge improvement in sound proofing in order to provide a decent sleeping environment which is the main objective of a luxury hotel for me.…
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Date of stay: February 2021
Value
Rooms
Service
1 Helpful vote
Helpful
+1
公式websiteから予約。 今回は特典がいっぱいついた「We Meet Again – The Eight Loves of The Peninsula Tokyo」というプランで申し込んだ。 ホテルにタクシーで到着、ロビーに入ると行列が見える。 香港のPeninsulaはいつもロビーにAfternoon teaの行列があるので、東京も人気なんだなと思っていたら、列の最後尾へ案内される。予約時にin room check-inを希望するなら連絡をとメールが来たので、そのようにお願いしますと予め電話でお願いしていたが、名前を名乗っても並ばないといけないらしい。 20分ほど待ってcheck in。特に手際が悪いわけではなさそうだが…。GO TO TRAVELキャンペーンで客が多いから仕方ないのかな？ 部屋は香港やBangkok、上海などのPeninsulaと同じようにルームコントロールが容易にできて使い勝手がいい。バスルームの快適なのも同じ。ゆっくり風呂に浸かってるのがいいなぁと思える。あぁ、香港のPeninsula行きたいわ。 housekeepingはコロナ禍の対応がかなりしっかりしているようで、引き出しに「Sanitized」とひとつひとつシールが貼ってあった。清掃状況、リネンの質もとてもよい。 私自身は体験していないが、家内がスパで施術を受けたが、最高によかったと喜んでいた。 shoe shineのサーヴィスは完璧。日本でこういうサーヴィスができるホテルってあんまりない。特に地方。 プールはコロナ禍で予約制で1時間。これも仕方ないわな。 朝食はin room diningでchinese breakfastを注文。中華粥の旨味というかコクがちょっと足りないのでは？と思った。油條をつけといてくれたらいいのに。 コロナ禍が落ち着いたら再訪してみたい。…
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Date of stay: October 2020
Value
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Shiho Sugimoto, Marketing at The Peninsula Tokyo
Responded Oct 25, 2020
Passenger321340様 この度はザ・ペニンシュラ東京をご利用いただきまして誠にありがとうございました。今回のご滞在を快適にお過ごしいただけました様子で、大変嬉しく存じます。 これからも皆様にごゆっくりとお寛ぎいただける滞在をご提供できますように努めてまいります。今後ともご愛顧の程、よろしくお願い申し上げます。 またのご利用を、心よりお待ち申し上げております。 ザ・ペニンシュラ東京 スタッフ一同
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The cleanness about this place is horrible despite its appearance at the breakfast club the coffee came out like some gross yellow-ish liquid and the toilet had graffiti in it and everything about it was horrible. I went to another hotel the next day instead of this crap-hole.
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Date of stay: December 2019
Location
Cleanliness
Service
3 Helpful votes
Helpful
Japan lifted its COVID-19 State of Emergency in the end of May. Cases had been going down we waited for a few weeks to ensure the trend continues. However, we also wanted to de-stress and take a quick break in a safe and comfortable manner. At this point, the Peninsula Tokyo was about to open and announced a great Staycation package "Eight Loves of Peninsula Tokyo". With 24 hour flexible check-in, choice of 1 of 8 private experiences, dining credits, swimming pool access, and more than adequate safety protocols, we decided to do a staycation as a family (2 adults and 4 year old). We were a bit nervous still doing this but as soon as we checked-in, we did not regret our decision. Everyone wore a mask, temperatures were always checked, and we were all given small bottles of hand sanitizer to take with us wherever we went. Our room had sanitation seals and there was an option for contactless service through the valet box. They supplied us with masks and more hand sanitizer. While the hotel seemed like it had a lot of guests, it never seemed full or impossible to social distance. In fact, we were the only ones using the swimming pool every time we were there. As part of the package, Hiroshi-san (I think this was his name) from the concierge desk took us on a private tour of the Imperial Palace Gardens. While we have been living in Tokyo for more than 2 years, this was our first time to enter the palace and our guide was really an expert. Breakfast in the room was also memorable. All in all, it was a great experience and look forward to returning again!…
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Date of stay: June 2020
Value
Rooms
Service
4 Helpful votes
Helpful
Response from Tokyo Peninsula, 支配人 at The Peninsula Tokyo
Responded Jul 6, 2020
Dear Jared U, Thank you very much for taking the time to share your experience with us at The Peninsula Tokyo. It is always a pleasure to receive such a wonderful review! We are much delighted that you enjoyed your stay with us and appreciate the generous compliments. We hope to continue to exceed your expectations and look forward to your return back to us. Yours Sincerely, The Peninsula Tokyo Director of Rooms Jonathan Gould
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I had very high expectations for Peninsula Hotel. I stayed here for 4 nights with my family of 2 adults and 2 kids. Our room was big with a huge changing room/closet/make up room which I felt took up too much space. I would have preferred the extra space in the bedroom. I expected our room to be really luxurious, this being the Peninsula after all, but it was not as luxurious as I had expected. The room was still very nice but just not as nice as the Ritz Carlton or Grand Hyatt both of which I stayed at in Tokyo before. The Peninsula is located in Yurakucho so it was very convenient for shopping, eating and public transit. We spent all of time exploring Tokyo so we didn't use any of the hotel facilities. For the price of the Peninsula, there are other high end hotels available that are more luxurious and so I will choose a different one next time.…
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Review collected in partnership with ASUS 12 W8 IE Bookmark
Date of stay: October 2019
Helpful
Response from The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo
Responded Mar 23, 2020
Dear Ken_Ip_in_SG, Thank you for your recent stay and for sharing your experience with us. We are grateful to read that you enjoyed the location of our hotel. We very much appreciate your comments regarding our room facilities, as they help us to improve our services. Please rest assured that your feedback will be shared with our team. We look forward to welcoming you back in the near future! Yours sincerely, Joseph Lee Hotel Manager
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LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaYurakuchoGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
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Claim Your Listing Frequently Asked Questions about The Peninsula Tokyo
Which popular attractions are close to The Peninsula Tokyo?
Nearby attractions include Mangekyo (0.1 miles), Ginza (0.3 miles), and Kokyo Gaien National Garden (0.2 miles).
What are some of the property amenities at The Peninsula Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Peninsula Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Peninsula Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Peninsula Tokyo?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Peninsula Tokyo?
Conveniently located restaurants include Ginza 300 Bar Next, Andy's Shin Hinomoto, and Ginza Seamon.
Are there opportunities to exercise at The Peninsula Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Peninsula Tokyo have an airport shuttle?
Yes, The Peninsula Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Peninsula Tokyo located near the city center?
Yes, it is 0.2 miles away from the center of Yurakucho.
Are any cleaning services offered at The Peninsula Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does The Peninsula Tokyo offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.