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1-8-1, Yurakucho, Chiyoda 100-0006 Tokyo Prefecture
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Traveler (1742)
Room & Suite (752)
Videos (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 06/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Peninsula Tokyo
Updated 06/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 3 in Yurakucho
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Paid private parking on-site
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Coffee shop
Breakfast available
Breakfast in the room
Complimentary tea
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Children's television networks
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Currency exchange
Gift shop
Non-smoking hotel
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Coffee / tea maker
Cable / satellite TV
Extra long beds
Dining area
Interconnected rooms available
Room service
Seating area
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
iPod docking station
Sofa bed
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish, Arabic and 6 more
Hotel links
Special Offer:Breakfast & late checkout
2092Reviews18Q+A100Room tips
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Tiffany P wrote a review Jun 13
Los Angeles, California1 contribution
I was in Tokyo for a business trip and this was my first time staying at the Peninsula Tokyo and needless to say I was quite impressed. Upon arriving my luggage was immediately taken up to my room while I checked in at reception. The ladies at reception were expedient, yet gracious. Upon notifying them that my return flight was at 5pm, the receptionist immediately offered (without even asking) a later checkout time of 3pm which was much appreciated. Also - I was thoroughly surprised by their English speaking skills. Most individuals that I’ve encountered in Japan spoke very little English and so I would need to resort to pointing or attempting the very few Japanese words that I do know. Communication was definitely not a problem throughout the hotel and it was extremely easy to interact with the staff at the Peninsula even down to my housekeeper. Heading up to my hotel late one evening I even noticed the receptionists talking to one another in English and appeared to be honing their skills with each other which I thought really demonstrated the staff’s commitment to providing top of the line service to its guests. The front door attendants asked where we were going and would ensure that our taxi drivers knew exactly where we wanted to go each time we caught a taxi from the hotel. In terms of my hotel room it was clean, spacious and very comfortable for my week-long stay in Tokyo and I even arrived to find small welcoming touches – a bottle of sake, chocolates, and some small treats. I appreciated the expansive walk-in closet with the vanity table and plenty of wooden hangers for my clothes; it was the perfect place to get ready. The bathroom, like the rest of the room was also spacious with glass shower (with a rain shower head), large tub and a separate enclosed toilet (which of course had all the bells and whistles typical of Japanese toilets). Water pressure was great and the tub seemed like it filled up almost instantaneously - no waiting around needed. The room had pretty much all the amenities I could want – USB ports & wireless charging stations next to the bed, Nespresso machine – perfect for a pre-breakfast espresso, spacious desk with a pouch filled with charging cables in case you forgot any at home and the Financial Times delivered each morning. I had even bought an extra travel adapter for my work laptop but only came to find out that wasn’t even necessary as the room had three pronged outlets. I loved the location - the hotel was so close to great restaurants, the Ginza shopping district as well as both my client's office and my employer's Tokyo office branch. Across the street was Hibiya Park and the Imperia Palace and both the park and perimeter of the Imperial grounds provided the perfect route for early morning walks. I also enjoyed the gym which I thought was well equipped for its size – free weights, kettle bells, weight machines, and cardio machines were all available with mats, cold towels and water & fruit set out. While I did not try out the pool, I know that others in my group enjoyed swimming there and the jacuzzi seemed like it had great views. While at the Peninsula, we did try breakfast and lunch in the lobby restaurant which was fine for a quick meal. We also had dinner once at the tempura restaurant downstairs and at the teppenyaki restaurant and also enjoyed pre & post dinner drinks at Peter on the 24th floor on multiple evenings. While all were quite good, our team was absolutely blown away by the food and service at the teppanyaki restaurant. While in Tokyo, we went to multiple restaurants (outside the hotel) over the course of the week but we all agreed that the teppenyaki at Mon Cher Ton Ton Hibiya was one of our favorites of the trip. The chef was attentive, the food was delicious and the service was spectacular. There was very little at the Peninsula which did not exceed expectations with maybe the exception being Peter closing at 10pm which seems quite early to close for a bar. However, our bartender there (unfortunately did not catch his name) was so helpful in providing us with other options nearby which stayed open past midnight. Our team thoroughly enjoyed his recommendations and had a great night out - he really went above and beyond to make sure we were taken care of. Additionally, the front office manager (I believe his name was Fernando?) was attentive and thoughtful - our team had stepped out for dinner and had started walking away from the hotel towards our restaurant but he came running out after us with several umbrellas mentioning that it would rain that evening. Needless to say the Peninsula's umbrellas came handy that evening. The service was just above and beyond and really a testament to management at the Peninsula Tokyo. Can’t wait to come back to the Peninsula on my next trip to Tokyo!
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Date of stay: June 2022
Sleep Quality
Trip type: Traveled
JU73349 wrote a review Jul 2020
Manila, Philippines30 contributions76 helpful votes
Hotel's Favorite
Japan lifted its COVID-19 State of Emergency in the end of May. Cases had been going down we waited for a few weeks to ensure the trend continues. However, we also wanted to de-stress and take a quick break in a safe and comfortable manner. At this point, the Peninsula Tokyo was about to open and announced a great Staycation package "Eight Loves of Peninsula Tokyo". With 24 hour flexible check-in, choice of 1 of 8 private experiences, dining credits, swimming pool access, and more than adequate safety protocols, we decided to do a staycation as a family (2 adults and 4 year old). We were a bit nervous still doing this but as soon as we checked-in, we did not regret our decision. Everyone wore a mask, temperatures were always checked, and we were all given small bottles of hand sanitizer to take with us wherever we went. Our room had sanitation seals and there was an option for contactless service through the valet box. They supplied us with masks and more hand sanitizer. While the hotel seemed like it had a lot of guests, it never seemed full or impossible to social distance. In fact, we were the only ones using the swimming pool every time we were there. As part of the package, Hiroshi-san (I think this was his name) from the concierge desk took us on a private tour of the Imperial Palace Gardens. While we have been living in Tokyo for more than 2 years, this was our first time to enter the palace and our guide was really an expert. Breakfast in the room was also memorable. All in all, it was a great experience and look forward to returning again!
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Date of stay: June 2020
4 Helpful votes
Response from Tokyo Peninsula, 支配人 at The Peninsula Tokyo
Responded Jul 6, 2020
Dear Jared U, Thank you very much for taking the time to share your experience with us at The Peninsula Tokyo. It is always a pleasure to receive such a wonderful review! We are much delighted that you enjoyed your stay with us and appreciate the generous compliments. We hope to continue to exceed your expectations and look forward to your return back to us. Yours Sincerely, The Peninsula Tokyo Director of Rooms Jonathan Gould
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Dr. Ariane wrote a review Mar 2022
Tokyo, Japan19 contributions1 helpful vote
As it is a milestone birthday for my boyfriend, I was anxious to arrange a truly memorable celebration. I had many options from Tokyo’s luxury hotel selection but I finally chose The Peninsula, which was, in hindsight, the ultimately perfect choice. There are other great hotels in Tokyo (which we both love as a couple) but the little sweet and cute details Pen Tokyo puts is just something other hotels won’t do. Also, the rooms have such a chic, relaxed feel as other Tokyo hotels generally tread on modern minimalist. Our stay was initially coordinated by Jacklyn Leung but I was received by Cherry Wu. Both woman totally impressive but hats off to Cherry for granting my super last minute requests — Peninsula Pikachu and morning high tea! My boyfriend was overjoyed, so am I. I couldn’t thank Pen Tokyo enough for what a truky wonderful celebration we had.
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Date of stay: February 2022Trip type: Traveled
Response from Peninsula Tokyo, General Manager at The Peninsula Tokyo
Responded Mar 8, 2022
Dear drariane, Thank you very much for sharing your feedback of your recent stay with us. We are delighted to hear that you had a wonderful experience and it is humbling to read your kind and motivating feedback. We are honoured that you have chosen our hotel among so many others in the city to celebrate your partner's birthday. We were also very happy to read that the service provided by our Front Desk team members exceeded your expectations. Please rest assured that your kind praises have been shared with our team, and they join me in thanking you for recognising their efforts. We look forward to providing you with another fabulous Peninsula experience upon your next stay. Yours sincerely, Patric Hadorn Hotel Manager
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Jim W wrote a review Feb 2021
New South Wales, Australia54 contributions12 helpful votes
I'm not a very light sleeper but I just could not get any decent sleep here. Even though I was on the 20th floor I could still hear the constant sound of the trains. Trains stop maybe around 12.30am? That's the last time remember hearing the trains. Even business hotels like Toyoko Inn have better sound proofing and they are usually right next to the train stations. However, what's worse is the constant humming noise within the room. They need to get some acoustics expert in to look at this because the humming noise gets right into your head. I could not sleep at all because of this and moved around the room and noticed some areas the noise was not as audible but unfortunately the left side of the bed was very loud. My partner was asleep so I thought it's just me and I was going crazy and the next morning when I told her about it, I noticed that the noise was not audible on the right side of the bed. She also noticed the noise when she switched to the left side. I even turned off the air condition thinking it was that but didn't solve the issue. Sitting in the toilet was actually the most quiet area in the entire room. They also made some effort into providing a minimalist approach by hiding things in the room like the TV and coffee machine but the bed side charger is in a drawer so you need to open the drawer to charge your phone. Not sure why they can't just put in a power point or the wireless charger on the top. Also one of the wireless chargers wasn't working. The one nice touch is that the controls have sensors which light up so even in the dark you can control the air conditioning etc. Finally the check in is right at the back of the lobby. When you enter the hotel, both the left and right hand side is the cafe with a walkway in the middle. You are effectively walking through a cafe to get to check in. Imagine you arrive in their famous Rolls Royce pick up but then the first thing you see when you enter the hotel is a whole room full of people eating and you have to walk past just to get to the check in counter. The feeling of luxury and exclusivity disappear in an instant. Service was nice. Everyone was smiling and helpful as expected but overall the rooms need a huge improvement in sound proofing in order to provide a decent sleeping environment which is the main objective of a luxury hotel for me.
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Date of stay: February 2021
2 Helpful votes
Response from Peninsula Tokyo, General Manager at The Peninsula Tokyo
Responded Mar 30, 2022
Dear Jim W, Firstly, I would like to thank you for taking time to share your feedback about your experience at The Peninsula Tokyo. It is through comments and messages such as yours that we are able to improve our services and facilities to meet and exceed all of our guests’ expectations. I truly regret that you encountered some inconveniences during your stay. We deeply apologise for the external sounds heard in the room. Please rest assured that your comments have been shared with our team to review and to look into further so that we can find the appropriate solution. Again, thank you for sharing your feedback. We hope to have an opportunity to welcome you back in the future where I’d be happy to personally ensure that we meet and exceed your expectations. Yours sincerely, Patric Hadorn Hotel Manager
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ez4ysuzuki wrote a review Oct 2020
Aichi Prefecture, Japan519 contributions82 helpful votes
公式websiteから予約。 今回は特典がいっぱいついた「We Meet Again – The Eight Loves of The Peninsula Tokyo」というプランで申し込んだ。 ホテルにタクシーで到着、ロビーに入ると行列が見える。 香港のPeninsulaはいつもロビーにAfternoon teaの行列があるので、東京も人気なんだなと思っていたら、列の最後尾へ案内される。予約時にin room check-inを希望するなら連絡をとメールが来たので、そのようにお願いしますと予め電話でお願いしていたが、名前を名乗っても並ばないといけないらしい。 20分ほど待ってcheck in。特に手際が悪いわけではなさそうだが…。GO TO TRAVELキャンペーンで客が多いから仕方ないのかな? 部屋は香港やBangkok、上海などのPeninsulaと同じようにルームコントロールが容易にできて使い勝手がいい。バスルームの快適なのも同じ。ゆっくり風呂に浸かってるのがいいなぁと思える。あぁ、香港のPeninsula行きたいわ。 housekeepingはコロナ禍の対応がかなりしっかりしているようで、引き出しに「Sanitized」とひとつひとつシールが貼ってあった。清掃状況、リネンの質もとてもよい。 私自身は体験していないが、家内がスパで施術を受けたが、最高によかったと喜んでいた。 shoe shineのサーヴィスは完璧。日本でこういうサーヴィスができるホテルってあんまりない。特に地方。 プールはコロナ禍で予約制で1時間。これも仕方ないわな。 朝食はin room diningでchinese breakfastを注文。中華粥の旨味というかコクがちょっと足りないのでは?と思った。油條をつけといてくれたらいいのに。 コロナ禍が落ち着いたら再訪してみたい。
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Date of stay: October 2020
Sleep Quality
2 Helpful votes
Response from Shiho Sugimoto, Marketing at The Peninsula Tokyo
Responded Oct 25, 2020
Passenger321340様 この度はザ・ペニンシュラ東京をご利用いただきまして誠にありがとうございました。今回のご滞在を快適にお過ごしいただけました様子で、大変嬉しく存じます。 これからも皆様にごゆっくりとお寛ぎいただける滞在をご提供できますように努めてまいります。今後ともご愛顧の程、よろしくお願い申し上げます。 またのご利用を、心よりお待ち申し上げております。 ザ・ペニンシュラ東京 スタッフ一同
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Jane Moppers wrote a review Sep 2020
Indianapolis, Indiana19 contributions52 helpful votes
The cleanness about this place is horrible despite its appearance at the breakfast club the coffee came out like some gross yellow-ish liquid and the toilet had graffiti in it and everything about it was horrible. I went to another hotel the next day instead of this crap-hole.
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Date of stay: December 2019
3 Helpful votes
Response from Peninsula Tokyo, General Manager at The Peninsula Tokyo
Responded Mar 30, 2022
Dear TheMoppersFamily143, Thank you for taking the time to share your comments with us on TripAdvisor. Your comments have been well noted and we assure you that your feedback has been shared and reviewed with our team. We highly appreciate your constructive comments which allow us to continually improve on our guests’ experiences. Yours sincerely, Patric Hadorn Hotel Manager
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Ken Ip wrote a review Mar 2020
Singapore, Singapore82 contributions62 helpful votes
I had very high expectations for Peninsula Hotel. I stayed here for 4 nights with my family of 2 adults and 2 kids. Our room was big with a huge changing room/closet/make up room which I felt took up too much space. I would have preferred the extra space in the bedroom. I expected our room to be really luxurious, this being the Peninsula after all, but it was not as luxurious as I had expected. The room was still very nice but just not as nice as the Ritz Carlton or Grand Hyatt both of which I stayed at in Tokyo before. The Peninsula is located in Yurakucho so it was very convenient for shopping, eating and public transit. We spent all of time exploring Tokyo so we didn't use any of the hotel facilities. For the price of the Peninsula, there are other high end hotels available that are more luxurious and so I will choose a different one next time.
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Date of stay: October 2019
Response from The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo
Responded Mar 23, 2020
Dear Ken_Ip_in_SG, Thank you for your recent stay and for sharing your experience with us. We are grateful to read that you enjoyed the location of our hotel. We very much appreciate your comments regarding our room facilities, as they help us to improve our services. Please rest assured that your feedback will be shared with our team. We look forward to welcoming you back in the near future! Yours sincerely, Joseph Lee Hotel Manager
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TravelingTam wrote a review Mar 2020
New York City, New York16 contributions2 helpful votes
The Peninsula is the Peninsula for a reason. From the moment you pull up to the door there is exceptional service. I was at the Tokyo Peninsula for 1 day on the end of my four month trip around asia and would have stayed longer but the Coronavirus had just shut down all the museums and i started my trip off in Tokyo so only needed one evening there to fly in and out of the city. I had walked by the hotel on my first stay in the city 4 months early and admired it from the outside and its location. It’s perfectly situated across the gardens and the palace and in the Ginza distract. I checked in and was treated with kindness and warmth. The concierge assisted me in making my dinner reservation for the evening. The front desk staff showed me around my amazing room. It was so luxurious and plush and comfortable. I almost wanted to stay inside the entire day in bed and to take a bath in the insane tub because it was do perfect but with just one day I wanted to explore Ginza and all its stores. When i got back to the room after a long day out the bed was perfectly turned down, slippers out, water out, and the few things I left on the bed when i rushed out where hung up. What a treat!. Also worth noting - the gym was a great place to visit before hitting a long flight in the morning. I cant wait to come back to Tokyo and visit the Peninsula again when I have more time to stay in the city.
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Date of stay: February 2020Trip type: Traveled
Response from The_Peninsula_Tokyo, General Manager at The Peninsula Tokyo
Responded Mar 23, 2020
Dear 394tammier, Thank you for taking the time to share your feedback about your experience at The Peninsula Tokyo. We are much delighted that you enjoyed your stay with us and thank you for the generous compliments. We hope to continue to exceed your expectations and we will look forward to welcoming you back hopefully in the near future! Yours sincerely, Mark Choon General Manager
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eurodorable wrote a review Mar 2020
Los Angeles, California14 contributions13 helpful votes
When you add up their service, food, rooms, location, employees... it adds up to the nicest hotel I've ever stayed at. And I've stayed at a lot of nice hotels!! I was beyond impressed with everything. The rooms were huge, and so luxury down to every detail (ie: outdoor temp thermometer in the closets, nail dryer in the vanity...) and the service was amazing. Shout out to their concierge team, particularly Steve, who basically planned our entire trip. I emailed them about once a day for two weeks leading up to our stay and they set us up with amazing reservations and recommendations. The hotel is also located in the amazing Ginza district, with a ton to do in walking distance. But more than that, the basement level is actually a metro stop on the H line! So it's 3 stops away from Roppongi, where we also spent a lot of time. The staff is so accommodating, they actually walked us to the basement and helped us buy our metro tickets on the first day. Everyone was so kind! When my husband wasn't feeling well, we called the concierge and a bellman went to the pharmacy to get him some medication. Also, worth noting, the food was amazing! We ate breakfast here everyday, went to Sushi Wakon for dinner (will write a separate review on that - AMAZING) and to the Peter one afternoon for sunset views and cocktails. During this trip to Japan, we also stayed at the AMAN Kyoto and the Park Hyatt Tokyo and to be honest - the Peninsula Tokyo was our favorite hotel. 5 star everything! We can't wait to go back. Thank you for such an amazing experience!
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Date of stay: February 2020
2 Helpful votes
Response from The_Peninsula_Tokyo, 支配人 at The Peninsula Tokyo
Responded Mar 9, 2020
Dear eurodorabie, Thank you for taking time to share your feedback about your experience at The Peninsula Tokyo. It is our pleasure to be part of your Tokyo experience and we are very pleased to read that you enjoyed your visit and all of the courtesies that were extended to you. Your feedback is truly appreciated and I will be sure to share your note with our team. We look forward to the opportunity of welcoming you back again in the near future! Yours sincerely, Mark Choon General Manager
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Daniel wrote a review Mar 2020
6 contributions2 helpful votes
The hotel was terrific. I am ambassador elite with Marriott, so have stayed in my fair share of nice hotels in Asia in particular. This Peninsula is a great property with a super friendly staff. The minute you walk in the lobby to check in the staff gives you their attention and takes care of your needs. The room/suite was quite big for Tokyo, clean, zero smell, and the bed/linens was extremely soft and comfortable. I slept very well. The hotel also managed to secure a reservation for 2 to Jiro's, which is a difficult reservation to get. My friend and I had to cancel due to his having to go back to the USA early, but I revived my part of the reservation and made it to Jiro's. The concierge had plenty of information about what to do in Tokyo, what sights to see, where to go, very helpful people. Overall, a top notch luxury property with first class staff from front desk, to the housekeeping especially, to concierge. Very happy with my stay. Thanks Peninsula Tokyo!
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Date of stay: February 2020
Response from The_Peninsula_Tokyo, マネージャー at The Peninsula Tokyo
Responded Mar 5, 2020
Dear Daniel2019SZX, Thank you for taking time to share your feedback about your experience at The Peninsula Tokyo. We are much delighted that you enjoyed your stay with us and thank you for the generous compliments. We hope to continue to exceed your expectations and we will look forward to welcoming you back hopefully in the near future! Yours sincerely, Mark Choon General Manager
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$351 - $489 (Based on Average Rates for a Standard Room)
the peninsula tokyo hotel chiyoda, peninsula hotel tokyo, peninsula hotel chiyoda, peninsula tokyo, chiyoda peninsula
JapanKantoTokyo PrefectureTokyoChiyodaYurakuchoGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
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Frequently Asked Questions about The Peninsula Tokyo
Which popular attractions are close to The Peninsula Tokyo?
Nearby attractions include Mangekyo (0.1 miles), Ginza (0.3 miles), and Kokyo Gaien National Garden (0.2 miles).
What are some of the property amenities at The Peninsula Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Peninsula Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Peninsula Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Peninsula Tokyo?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to The Peninsula Tokyo?
Conveniently located restaurants include Ginza 300 Bar Next, Andy's Shin Hinomoto, and Ginza Seamon.
Are there opportunities to exercise at The Peninsula Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Peninsula Tokyo have airport transportation?
Yes, The Peninsula Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Peninsula Tokyo located near the city center?
Yes, it is 0.2 miles away from the center of Yurakucho.
Are any cleaning services offered at The Peninsula Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does The Peninsula Tokyo offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.