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The Tokyo Station Hotel

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Traveler (1356)
Room & Suite (806)
Dining (148)
Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“narita express”(73 reviews)
“dome room”(24 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from The Tokyo Station Hotel
Special Offer: Looking for room?
Hotel deals
Offers from The Tokyo Station Hotel
Special Offer: Looking for room?
Hotel deals
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Reviews (1,371)
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771 results
Traveler rating
621
116
26
6
2
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LanguageEnglish
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621
116
26
6
2
Show reviews that mention
All reviewsnarita expressdome roommarie antoinette moritokyo stationhigh ceilingsduty manageroak barhistorical buildingimperial palaceconvenient locationsouth exitbeautiful hotellobby loungeeasy accessking roomrain showereggs benedict
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1 - 5 of 771 reviews
Reviewed yesterday

Classiest hotel at Tokyo station. Opened a year after the station did. Small lobby filled with very helpful staff. Rooms are spread either side of a very long corridor that spans the length of the station building. Even though you are facing the busiest street...More

Thank HKeater
Reviewed 4 days ago via mobile

Stayed in this highly regarded hotel for two nights, and it lived up to expectations. Not a thing out of place, truly 5 star experience. Great location, luxurious rooms and style, great spa, nice breakfast and professional staff. Will be returning when in Tokyo again....More

Thank Dallas R
Reviewed 1 week ago

My wife and I stayed at the Tokyo Station Hotel for four nights in mid-July. We had an absolutely fantastic experience at the hotel in June 2017, and this was our top choice for this year's trip. Before we got to the hotel, I needed...More

4  Thank dthtan01
Reviewed 1 week ago

Best concierge service I have ever had. They helped us before and during our stay with all our needs: reservations, transportations, theater, festivals etc. Had the Dome room, unique and lovely. Ate at their Yakkitori restaurant which was delicious. Enjoyed the spa. Wish guests didn't...More

2  Thank Mepatel
Reviewed 2 weeks ago via mobile

I loved this hotel. To my mind exactly what a hotel should be - no glass walled bathrooms (or even bathroom doors) or any ‘clever’ features - everything carefully thought through and functioning beautifully and very traditional. Substance over style. Could possibly do with slightly...More

Thank HannahC642
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Details
Price range
$348 - $1,016 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$348 - $1,016 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (1356)
Room & Suite (806)
Dining (148)
Pool & Beach (3)
Amenities (42)
Business Center & Event Rooms (7)
Family and Play Areas (1)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
iamshiwei
April 22, 2018|
AnswerShow all 4 answers
Response from 2018traveler2018 | Reviewed this property |
I would suggest calling the hotel directly with any requests. I sent them an email through their website and didn’t receive a response. But don’t worry, other than this little glitch, the service at the hotel is impeccable... More
1
Vote
Agnes O
April 3, 2018|
Answer
Response from CKimoff | Reviewed this property |
Hello, You can email the concierge to request a room closer to the elevators. I'm sure they will be happy to help. I can't include the email in this note, but you will find it on TSH's website (I did). That said, I'd caution... More
1
Vote
Sary N
April 1, 2018|
AnswerShow all 7 answers
Response from amiabilita | Reviewed this property |
The tokyo station itself is very big and can be very confusing to go about especially for the first timers. The is located in the station. I had a room overlooking the ticket booth. The cost is on the higher side (tokyo... More
0
Votes
Room Tips
"Dome side rooms have a fantastic view of the crowd rushing through Tokyo Station at rush hour"
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"make sure your room isn´t too far from the central reception"
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"Our room was extremely soundproof. Check for deals on hotel website."
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"Our room was a dome room - it was a long walk to reception but there were guiding lights in the passage to..."
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