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The Tokyo Station Hotel

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Traveler (1902)
Room & Suite (988)
Videos (1)
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About

#1 of 7 hotels in Marunouchi
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.1
2023 Travelers' Choice Best of the Best
Meticulously refurbished when the hotel reopened in 2012, the 150 guestrooms and suites deftly balance the refined elegance of classic European décor with modern comfort and technology, while charmingly retaining the vestige of the station building’s rich heritage and significance. With unique accommodations such as bi-level maisonettes, guestrooms positioned along the Cupola domes of Tokyo Station and the palatial Imperial Suite to choose from, business and leisure guests can be assured of an unforgettable stay at The Tokyo Station Hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Spa
24-hour security
Parking garage
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Complimentary toiletries
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Japanese
1835Reviews55Q+A100Room tips
Traveler rating
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Popular mentions
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vickicork wrote a review Dec 2
Tampa, Florida355 contributions56 helpful votes
Best hotel we stayed in on the trip . The service is impeccable . We stayed only one night but I wish we had stayed more . The hotel is very centrally and well located inside Tokyo station itself . Our rooms were quite far from elevator . Many thanks to Yuki and Hayashi at from desk , Camellia and Terada at the bar where we had some great drinks and Hiroki at guest services .
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Take room closer to elevator . Stay there !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dr. Ariane wrote a review Dec 2021
Tokyo, Japan20 contributions15 helpful votes
+1
Hotel's Favorite
I have always wanted to stay at The Tokyo Station Hotel and I thought Christmas would be the best time to do that. In its classic Edwardian architecture, the hotel definitely set the right might for Christmas celebrarion with my boyfriend (which also happens to be our monthsary). The rooms are impeccable and the interiors are well-maintained. Even if it is a historical hotel, you wouldn’t feel it is old because of its modern conveniences. We especially think it could be a model for the whole world to see how historical hotels should be maintained. We have to specially mention Ms. Marie Mori who perfectly arrange EVERY detail of our stay (including the number of plates we meed during our dinner and the doneness of our steak) weeks ahead of our stay! So mindblowingly impressive!
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Jenni wrote a review Nov 2023
Tucson, Arizona16 contributions5 helpful votes
One of the best breakfast buffets anywhere! Room appointments and amenities were also top notch. And the location is so convenient to the station for the bullet trains. The staff even helped us identify exactly the right platform for our departure the next day!
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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m k wrote a review Nov 2023
Portland, Oregon4 contributions3 helpful votes
Back for my second stay since 2020 and I'm happy to provide a big thumbs up for this hotel and staff. My review from 2020 remains accurate so I'm going to just say that three years later, Chief Concierge Marie Antoinette Mori and Miyuki Saito remain employed at the hotel. From my perspective, when such talented employees remain at a location over time it speaks to the quality of the business. I was thrilled to see they were both at Tokyo Station and was able to connect with them again after three years. When I reached out to Miyuki just prior to my arrival she was already aware I was going to be a guest again. Both Miyuki and Marie even recalled details about my visit from 2020 and treated me like an old friend. I've booked again for June 2024 and can't wait to enjoy this luxury property and staff. The location is unbeatable, the facility, food and aesthetics are luxury all the way. However, in my opinion, any business is only as good as their employees. Marie and Miyuki and their co-workers are the reason I keep returning.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: The best location if you're going to visit Kyoto/Osaka or anywhere else; the actual Tokyo Station...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HQEpps wrote a review Nov 2023
Huntsville, Alabama16 contributions9 helpful votes
My review is to help anyone looking for information about the An Spa. I couldn’t find anything online besides the fact that it exists, but was able to book a massage by messaging the hotel prior to my stay. We stayed at the Tokyo Station Hotel for the last 2 nights of our trip, so I wanted to get massage to cap off the end of a busy vacation before the long flight home. We got the aromatherapy massage (60 minutes). You are able to use the Onsen an hour before your services. I had never tried an onsen so was a total newbie but here’s what you need to know: Yes, this is a typical no bathing suits allowed onsen. When you get to the gender-specific locker room you will put your clothes in a locker. I grabbed a towel from the shelves to wrap myself in as I walked to the shower area. Shower first, then you can enjoy the baths, sauna, and steam room. There is soap / shampoo / face wash in the showers. Maybe conditioner, but I didn’t wash my hair I kept it up in a bun. After all that, rinse off and put on the robe they give you and wait to be picked up for your services. The massage was so great, plan for it to take extra 15 minutes or so beyond the time your services end. It’s possible your massage therapist will not have any English and may communicate with you via google translate.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Enoteca restaurant (Italian) was amazing. I’m surprised we got in, it’s so small, we made a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ndeutsch7 wrote a review Nov 2023
New York City, New York6 contributions4 helpful votes
The Tokyo Station Hotel was perfect stay for my family and myself. The staff is incredible, from check-in to check out, concierge, breakfast staff and those in guest relations. The rooms were large, quiet and beautifully appointed. The hotel location couldn't be any more central and convenient. I highly reccommend. I can't wait to stay here when I return to Tokyo.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cccc D wrote a review Nov 2023
3 contributions
Everything was just perfect! This is how a hotel should be. I enjoyed every minute of my stay. The Satff was very professional and courteous. Hotel super clean and glam. Amnesties were fantastic not to mention the perfect location. I would definitely stay in this hotel again.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: This hotel is a must if you want a pleasant and comfortable stay in Tokyo.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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M T wrote a review Nov 2023
64 contributions65 helpful votes
Room was beautiful with a fantastic view towards the imperial gardens, staff were very attentive without being overbearing, even assisting us with our luggage to the train station on leaving. Location is great, easy to get anywhere in Tokyo from the station below yet none of the noise from the station made its way to the hotel.
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Date of stay: October 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Olijo wrote a review Nov 2023
Menlo Park, California14 contributions3 helpful votes
We really enjoyed our stay at The Tokyo Station Hotel, it is in a great location in the center of Tokyo, the rooms are large and very well equipped, the staff is very nice and helpful, and there are many great restaurants nearby. Plus there is an amazing breakfast in a large room on the top floor. We will definitely stay there again!
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Noriko K wrote a review Oct 2023
4 contributions
Our stay was a seamless, stress-free, luxurious experience. The professional staff went above and beyond to accommodate our travel needs and language was never a barrier. It’s convenient location within the Tokyo station makes it a fantastic hotel to use as a home base if you plan to travel to and from Tokyo on day trips. I highly recommend this hotel .
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Not the right property for you?
There are more places to choose from in the Marunouchi area.
PRICE RANGE
$373 - $711 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tokyo station hotel
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
150
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THE TOKYO STATION HOTEL - Updated 2023 Prices & Reviews (Marunouchi, Japan)

Frequently Asked Questions about The Tokyo Station Hotel
Which popular attractions are close to The Tokyo Station Hotel?
Nearby attractions include Tokyo Central Railway Station (0.05 miles), Mitsubishi Ichigokan Museum (0.2 miles), and First Avenue Tokyo Station (0.2 miles).
What are some of the property amenities at The Tokyo Station Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Tokyo Station Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Tokyo Station Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Tokyo Station Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Tokyo Station Hotel?
Conveniently located restaurants include T's TanTan Tokyostation, Kiji, Marunouchi, and Nemuiro Hanamaru, Kitte Marunouchi.
Are there opportunities to exercise at The Tokyo Station Hotel?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Is The Tokyo Station Hotel located near the city center?
Yes, it is 0.07 miles away from the center of Marunouchi.
Are any cleaning services offered at The Tokyo Station Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Tokyo Station Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Tokyo Station Hotel?
The staff speaks multiple languages, including English and Japanese.