We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palace Hotel Tokyo

Visit hotel website
Traveler (1322)
Room & Suite (583)
Video

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
With an incomparable perspective on the city and a singular, moat-side location across from the Imperial Palace gardens, Palace Hotel Tokyo opened on 17 May 2012 in the city's Marunouchi business district as part of a JPY 90 billion mixed-used development that includes 290 guestrooms, 10 restaurants and bars, and Japan’s very first evian SPA.
Read more
Property amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
Neighborhood
Ginza, Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Read more
See all nearby hotels
1,439Reviews
1,767Photos
28Q+A
100Room tips
Traveler rating
  • 1,126
  • 243
  • 37
  • 16
  • 17
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
After a flight from LAX we arrived at the palace hotel. My Wife's first trip to Tokyo. The staff that welcomed us were extremely polite and efficient. We were escorted to our check in area where we given a very welcomed cool drink after the taxi ride from the airport. Our
Read more
Staying here was a great experience. The hotel is new and lovely. It is located just across the street from the Imperial Palace gardens and has a view of the palace grounds. The service was attentive without being over bearing. The bed was huge and comfortable; the bathroom was
Read more
+4
A group of 10 stayed for three nights. We had a fabulous breakfast each morning which covered western and Asian foods. Omelet’s and pancakes freshly made. I had the best French Toast in my life on one morning with freshly made cappuccino. We had drinks in the lounge on one
Read more
Excellent service, rooms, spa, amenities and ambience, right up there with the best (we've stayed with almost all the top international chains in Tokyo). The staff were experienced and flexible, and superbly hospitable. Excellent stay.
Read more
One of the nicest room I never had in Tokyo and it was not a suite... Beautiful terrace, splendid bathroom, I can’t count the number of amenities (some unique). A great concierge. Fantastic breakfast, fantastic location, fantastic restaurants, fantastic everything
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPalace Hotel Tokyo
The Deluxe King Room with Balcony at the Palace Hotel Tokyo
Professional photo exclusively commissioned by TripAdvisorPalace Hotel Tokyo
The Deluxe King Room with Balcony at the Palace Hotel Tokyo
Professional photo exclusively commissioned by TripAdvisorPalace Hotel Tokyo
The Deluxe King Room with Balcony at the Palace Hotel Tokyo
PreviousNext
123456117
Tokyo Station (where the train stop) and the hotel is very close, without luggage is 10 minutes walk. Further, the two are connected underground. But, if you carry big luggage, you are better off take a taxi.
0 votes
Show all answers
I personally don’t know but our Japanese tour leader said that covering a tattoo in a sauna is fine and that foreigners get an exemption anyway. It stems from former days when Japanese mob members would be the only ones in their society to have a tattoo. So in short it shouldn’t be a problem.
0 votes
Show all answers
Wifi is free in the entire hotel. I'm not certain if they offer portable wifi.
0 votes
Show all answers
i travelled alone so i was in a king sized bed...
0 votes
Show all answers
I would have thought the best idea was to ask the hotel directly - especially a you have not actually said whether you are staying there - I assume you are - in which case, as it is such an immaculate hotel, I would be surprised if they did not.
0 votes
Show all answers
PreviousNext
123456
"Try for a palace view"
"Best facing on to the Imperial Palace grounds."
"The garden view is wonderful."
"Higher floor overlooking the Imperial Palace for best view"
"Must have room with balcony"
PreviousNext
12345620
PRICE RANGE
$563 - $1,356 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi
NUMBER OF ROOMS
290
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing