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Traveler (1198)
Room & Suite (567)
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Ratings and reviews
Travelers' Choice2018 Winner
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“grand kitchen”(32 reviews)
“the club lounge”(38 reviews)
“otemachi station”(29 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
5 Star Hotel
With an incomparable perspective on the city and a singular, moat-side location across from the Imperial Palace gardens, Palace Hotel Tokyo opened on 17 May 2012 in the city's Marunouchi business district as part of a JPY 90 billion mixed-used development that includes 290 guestrooms...
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Location and contact
1-1-1, Marunouchi, Chiyoda 100-0005, Tokyo Prefecture
Name/address in local language
Hotel website
9.4 miles to Haneda Airport
257 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,334)
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802 results
Traveler rating
699
83
12
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LanguageEnglish
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699
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12
4
4
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All reviewsgrand kitchenthe club loungeotemachi stationbalcony roomlarge balconyroyal barsushi restaurantrooms are spacioushighest qualityturn down servicemandarin orientalwonderful hoteltempurabuffet breakfastjet lagrestaurant reservationshigh floor
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1 - 5 of 802 reviews
Reviewed 2 days ago

I recently stayed at the Palace Hotel at the start and end of my trip to Japan after first visiting the hotel in 2015 to dine at Sushi Kaneseka. As I came and went, the staff knew and greeted me by name, and were very...More

Thank wongsb
Hotel's Favorite
Reviewed November 14, 2017 via mobile

I don’t think I have ever stayed in such a nice hotel. Rooms are extremely spacious and contain all amenities needed with the exception of an iron and ironing board, however housekeeping will bring this to your room. Breakfast in the main floor restaurant has...More

5  Thank _elaine_jsm_
Reviewed 4 days ago

We stayed in a Grand Deluxe Room with a Balcony. The room was large with a great walk in wardrobe area (see pictures). Normally, we wouldn't be bothered about a balcony in a city hotel but I would recommend a balcony room here as the...More

1  Thank Huntsy
Reviewed 5 days ago via mobile

great views, warm reception, great club level, such a nice and good room ,great breakfast, great spa close to metro...spacious.. perfect place... tks for the attention guys... specially Kaz... I will be back

Thank phibrz
Reviewed 1 week ago

We have traveled the world staying in 5 star hotels and The Palace Hotel in Tokyo was definitely one of the best with regards to service, the club, and restaurants. The people were all lovely and extremely polite and helpful. Every place you turn there...More

1  Thank Nannette K
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$437 - $906 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$437 - $906 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (1198)
Room & Suite (567)
Dining (192)
Pool & Beach (9)
Amenities (23)
Business Center & Event Rooms (15)
Family and Play Areas (5)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
sheena m
March 27, 2018|
AnswerShow all 5 answers
Response from Svidss | Reviewed this property |
Tokyo Station (where the train stop) and the hotel is very close, without luggage is 10 minutes walk. Further, the two are connected underground. But, if you carry big luggage, you are better off take a taxi.
0
Votes
maria k
March 12, 2018|
AnswerShow all 6 answers
Response from James L | Reviewed this property |
I personally don’t know but our Japanese tour leader said that covering a tattoo in a sauna is fine and that foreigners get an exemption anyway. It stems from former days when Japanese mob members would be the only ones in... More
0
Votes
lofu321
January 3, 2018|
AnswerShow all 5 answers
Response from MJtravels13 | Reviewed this property |
Wifi is free in the entire hotel. I'm not certain if they offer portable wifi.
0
Votes
Room Tips
"Choose a room with a balcony and higher floor for better views of city"
Read review
"Ask for city view room with balcony and club bar access"