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1-8-3 Marunouchi Trust Tower Main, Marunouchi, Chiyoda 100-8283 Tokyo Prefecture
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1522)
Room & Suite (573)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Hotel, Tokyo
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Marunouchi
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The splendid Shangri-La Hotel conveniently located adjacent to Tokyo Station, walking distance to Imperial Palace and Nihonbashi station and convenient access to Ginza shopping area. Guests will appreciate Shangri-la’s renowned Asian hospitality and service and finest facilities- Tokyo panorama view gymnasium, heated indoor swimming pool, and award-winning CHI spa.
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Room & Suite (573)573
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Highchairs available
Airport transportation
Paid private parking on-site
Wifi
Hot tub
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Wine / champagne
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Butler service
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, French, Spanish, Arabic and 9 more
Hotel links
Special Offer:Book Direct and Save
1,846Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
HINAKOMATSUYMA wrote a review Aug 2020
Tokyo, Japan10 contributions42 helpful votes
Had a wonderful stay at this hotel nothing was too much trouble for the staff who were magnificent Stunning view from my window as I drank my Tea and had a Sneaky Cigarette in the morning. Also very discreet hotel no one to kiss and tell here I would give this hotel and its staff 10 out of 10
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Date of stay: February 2020Trip type: Traveled on business
2 Helpful votes
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Response from Shangri-La Tokyo, Marketing at Shangri-La Hotel, Tokyo
Responded 2 weeks ago
Dear Ms. HInakoMatsuyma Thank you very much for having stayed at Shangri-La Hotel, Tokyo, and sharing your review on your recent stay. We are truly honored to lean that you enjoyed your stay and were satisfied with our staff. We hope to be able to welcome you back to the hotel soon. Shangri-La Hotel, Tokyo General Manager Matthias Y. Sutter
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PXT1 wrote a review Mar 2020
Boston, Massachusetts7 contributions4 helpful votes
One of the best Hotel's I've stayed at (and not just in Japan!) The service and staff were excellent, the facilities modern, and the location cannot be beat for train access. This is a true 5 star experience. Also, the view is outstanding, hard to beat looking out over Tokyo with your morning tea! Will definitely book for my next trip to Tokyo.
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Date of stay: November 2019
1 Helpful vote
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Response from Shangri-LaTokyo, General Manager at Shangri-La Hotel, Tokyo
Responded Mar 24, 2020
Dear PXT1, Thank you for your compliments to the hotel and our team and happy to know that you had enjoyed your stay with us. Indeed our hotel offers one of the most ideal location not just for travelling around Tokyo but Japan with immediate access to the Tokyo station. We look forward to your next visit! Matthias Y. Sutter General Manager Shangri-La Hotel Tokyo
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Robert D wrote a review Mar 2020
Washington DC, District of Columbia3 contributions2 helpful votes
The Shangri-La Hotel Tokyo was the first accommodation experienced by a tour group of ten we were hosting on an Asia tour. We are incredibly pleased with the choice of staying in this beautiful, well appointed and idealy situated luxury Tokyo hotel. The Hotel's management and staff went well beyond expectation to make our stay extraordinary. Attention was carefully paid to ensuring our health safety as our stay coincided with the beginning of the Covid19 scare in Japan. Our every need and request was wonderfully and cheerfully accommodated and the Hotel manager went our of his way to make us feel welcome and at home in his establishment. We are thankful for the experience of having stayed here and can highly recommend the Shanri-La for its excellent central location, quality cuisine, superb cleanliness and unparalleled graciousness.
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Date of stay: March 2020
Rooms
Location
Service
Room Tip: The rooms are on the top levels of a high-rise which offers either a view of the imperial gardens...
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1 Helpful vote
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Response from Shangri-LaTokyo, General Manager at Shangri-La Hotel, Tokyo
Responded Mar 22, 2020
Dear rditrolio, Thank you for your wonderful feedback of your recent stay with your group and I am also glad that we got to celebrate a very special occasion with you while you were here in Tokyo. The safety and well being of our guests is always our utmost priority and I am glad to know that you recognized the measures and efforts in place within the hotel to ensure that. We look forward to welcoming you back to your "home" in Tokyo in the near future. Regards, Matthias Y Sutter General Manager Shangri-La Hotel Tokyo
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bbearr wrote a review Mar 2020
Sydney, Australia78 contributions37 helpful votes
really great hotel in a convinient location - very close to Tokyo station. Rooms were all very well kept and comfortable. there were also quite a number of dining options and had dinner with a set menu - the food was great.
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Date of stay: July 2019
Value
Cleanliness
Service
1 Helpful vote
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Response from Shangri-LaTokyo, General Manager at Shangri-La Hotel, Tokyo
Responded Mar 9, 2020
Dear bbearr, Thank you for sharing your comments and indeed our location offers great access and convenience to the city. I look forward to welcoming you back on your next trip to Tokyo. Regards, Matthias Y Sutter General Manager
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Enkhtuya wrote a review Mar 2020
Ulaanbaatar, Mongolia57 contributions11 helpful votes
I had very lovely stay in Tokyo Shangrila hotel. Best thing about is of course the hostility, and very clean and nice atmosphere. On top of them, they had the best location that is in the city center, right above the train station.
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Date of stay: July 2019Trip type: Traveled with friends
1 Helpful vote
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Response from Shangri-LaTokyo, General Manager at Shangri-La Hotel, Tokyo
Responded Mar 8, 2020
Dear Tuyahai, Thank you for sharing your feedback and delighted to know that you had enjoyed your stay and our team's hospitality. We look forward to welcoming you back to Tokyo soon! Regards, Matthias Y. Sutter General Manager
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PRICE RANGE
$518 - $904 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel, tokyo hotel chiyoda, shangri la tokyo, shangri la chiyoda
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi
NUMBER OF ROOMS
200
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Frequently Asked Questions about Shangri-La Hotel, Tokyo
Which popular attractions are close to Shangri-La Hotel, Tokyo?
Nearby attractions include Tokyo Central Railway Station (0.2 miles), Bank of Japan Currency Museum (0.2 miles), and Tokyo Ramen Street (0.04 miles).
What are some of the property amenities at Shangri-La Hotel, Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shangri-La Hotel, Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Hotel, Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La Hotel, Tokyo?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Shangri-La Hotel, Tokyo?
Conveniently located restaurants include T's TanTan Tokyostation, Tsujihan, and Nadaman at Shangri La Hotel, Tokyo.
Are there opportunities to exercise at Shangri-La Hotel, Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Shangri-La Hotel, Tokyo have an airport shuttle?
Yes, Shangri-La Hotel, Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Shangri-La Hotel, Tokyo located near the city center?
Yes, it is 0.3 miles away from the center of Marunouchi.
Are any cleaning services offered at Shangri-La Hotel, Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Hotel, Tokyo offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.