HOSHINOYA Tokyo
1-9-1, Otemachi, Chiyoda 100-0004 Tokyo Prefecture
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#2 of 5 hotels in Otemachi
Location
4.5
Cleanliness
4.9
Service
4.7
Value
4.1
Authentic Japanese omotenashi hospitality in the heart of Tokyo From the moment guests arrive and slip off their shoes to step onto fragrant tatami mats, HOSHINOYA Tokyo, in the prestigious Otemachi district, promises sublime and authentic Japanese ryokan hospitality.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Hot tub
Fitness / spa locker rooms
Free breakfast
Entertainment staff
Evening entertainment
Meeting rooms
Wifi
Bar / lounge
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Spa
Hot spring bath
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Room service
Safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Centrally Located
Languages Spoken
English, Japanese
Location
100Great for walkers
Grade: 100 out of 100
558Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
1-9-1, Otemachi, Chiyoda 100-0004 Tokyo Prefecture
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This is the most spectacular hotel we have ever stayed in. My husband and I just spent three weeks in Japan for our honeymoon, and we spent our first two nights in Japan at the wonderful Hoshinoya in Tokyo. It was an experience that was unmatched in the rest of Japan! The amount of thoughtfulness and care that goes into every detail is astounding. The rooms are VERY comfortable and gorgeous, and I really enjoyed the shared communal space on our floor to make coffee and get a treat or snack. The onsen is OUT OF THIS WORLD ridiculous, with an open air skylight. AND, the food is delicious and made with all of the detail and flavor you would expect out of Japanese food. We got the Japanese breakfast in our room both days, and splurged on dinner at the restaurant hotel, which was one of the best meals we have ever had. 15/10 recommend this hotel if you can afford it - we would have happily stayed here for our entire trip!…
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Date of stay: March 2023Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A quintessentially Japanese experience. A unique and special hotel blended into the architecture of Tokyo . While it is expensive, the service, amenities, cuisine and special events are on par with the cost. I highly recommend this hotel.
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Date of stay: May 2022Trip type: Traveled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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This is probably one of the best hotels we have ever stayed in. The location, the atmosphere, the architecture, and the decorations are out of this world. It is super clean and comes with top Japanese hospitality. It would be a huge mistake to stay here and not try the hot spring on the top floor. Wow! I am not giving 5 stars because we wanted to stay with 3 people in the room (with our 11-year-old daughter) and we asked for 2 twin beds, as we almost always do in all the hotels. To our surprise, the "twin beds" were too small to sleep two (and we have experience with other Japanese hotels, their twin beds were just fine). We asked them if they could propose a solution but they came up with a "there is nothing we can do". They gave us an extra comforter and one of us had to sleep on the floor. I would expect such a high-quality hotel to offer a better solution for their guests. …
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Date of stay: April 2023
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Room Tip: The hot spring is open all night long and relaxing there will guarantee an excellent sleep.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hoshinoya is one of my favourite hotel chains and this Tokyo property is a shiny example. So many details and delights that made the stay very special. This is my second stay and the magic is still there. The modern ryokan is such a sanctuary from cosmopolitan Tokyo. Perhaps the sake tasting can be a bit more generous in portions, if I had to nitpick.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
TL;DR: book through the resort website or don't book at all. And for this price tag, do yourself a favor and stay at the Aman, the Ritz, either of the Four Seasons, or the Mandarin instead. Happy to have stayed at a hotel that's been on my list, even if the circumstances hadn't been entirely ideal. I got this on a last minute booking through Agoda and I regret it terribly - we had a *late* check in, which I didn't even know existed, which basically meant we checked in at 7pm and payed $1k+ to stay in a room for 5 hours. Overall it was a perfectly nice hotel, but the price point was a bit unfathomable to me for the product. It's not in any hotel collections such as Amex or Infinite, so there wasn't any special upgrades, breakfasts or services available. It felt very understated... in fact, a little *too* understated. At this price point and in this area, you're competing with the Aman next door the Mandarin, and BOTH Four Seasons, all of which are dazzling 5-star hotels that bring a lot of bang for their buck. They might not have a traditional Onsen at the top, but they certainly have stunning pools and hot tubs. Now that I've stayed here I can say I don't think it's worth the hype. The entrance room is a statement piece but inefficient in practice, getting easily crowded when more than one party is in there and the shoe-cubby situation inevitably led to my shoes being misplaced. The hotel keycard is a massive block of wood. Again it was a statement piece but it was about the size of a portable battery - not particularly convenient to put in a bag or a pocket or even carry around. And I wasn't wowed by the lobby the way I was the Aman, the Four Seasons, or the Ritz - I wasn't wowed by the onsen the way I was with the pool/spa facilities at the aforementioned hotels either. Hotel Amenities: Obviously the Onsen is the star of the show. I knew it didn't have any kind of view whatsoever going in, but I was still a bit surprised by how claustrophobic it felt. There are definitely better rooftop onsen in this city, although maybe not in Otemachi. The 'common room' areas on each floor ended up being the *real* star of the show for me. The generous snacks and drinks were one of the few things that made this hotel feel truly five-star to me. Thinks like the free beer in the fridge, or the milk at the onsen were nice touches, The provided Yukata were also quite nice. Rooms: Absolutely gigantic by Tokyo standards, which I would expect to see at this price point. Some five-star amenities to me were the frosted bathroom walls, the many light settings, and the full ensuite skincare routine. I also liked that the toilet was in its own separate room with its own sink. There was a glaring lack of outlets in the room aside from the ones in the bed, and the port by the bed fried my iphone. I also was on the fence about the window treatment. I liked the floor to ceiling aspect of them in the room, but since there was no view to speak of (the building is surrounded on all sides by taller buildings) the impact felt a bit lost. Location: The hotel is parked atop Otemachi station on the Ginza line, so it's useful for going to Shibuya, Ginza or Akihabara. Other than that though it was in a thoroughly business-oriented part of town. …
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Date of stay: March 2023Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
discerninglyenglish wrote a review Mar 2023
Leatherhead, United Kingdom371 contributions119 helpful votes
The staff and rooms were excellent, as were the breakfasts which we had in our room. Beds very comfortable the rooms were large and well presented. Although in the heart of Tokyo the style and feel were very Japanese which was great. Location great with direct access to the subway, close to palace gardens and not too far to Tokyo station
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This hotel is a placid oasis in busy Tokyo. We stayed here one night after travelling around Japan and previously staying at the Four Seasons Otemachi (also great). Being a ryokan, it has a simpler and more genuine feel to it than a flashy tourist hotel. That makes it different from a standard luxury hotel. It is a quiet hotel with very well-appointed rooms and lounges on each floor for drinks and snacks. The staff were very friendly and spoke good English. We took advantage of the spa services which were also high quality. The central location is a plus as it is a short walk to either Tokyo Station or Otemachi Station.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Entrance is on the north end. Can be accessed from the pedestrian underground concourse.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Love this place. You will not need to leave the hotel during your stay as there are so many things to enjoy. Sake tasting, match experience, traditional Japanese live performance, onsen, dinner and breakfast. Everything is meticulously done and I enjoy every moment during my stay. The service is excellent, they will be there when you need them, but will leave you with amply of privacy.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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From the moment of arrival, we were completely blown away. We arrived from USA very early in the am, and the hotel has a strict check in time. However, they kindly allowed us to freshen up in a beautiful restroom and leave our luggage. We then went out and explored Tokyo for the day, returning at check in time. This was an incredible way to arrive to Japan. We were greeted with a beautiful musical performance, refreshments, and then brought to our room. The room was gorgeous! We changed into the provided kimonos and went straight to the onsen, which was absolutely divine. After our amazing onsen experience, we went back to our floor and had some snacks and tea in the lounge area, changed into the provided PJs and, as we were exhausted from travels, decided to order room service. This was delicious and an experience in itself. We woke early from jet lag and went straight to the onsen, then returned to the lounge area and had coffee and hydrating beverages. We were enjoying ourselves so much, we almost missed our train to the airport! Luckily, the hotel is less than 10 minutes easy walk to Tokyo station :) Main tips: if you are on the taller side or have mobility challenges, be mindful that the furnishings and door handles are low. …
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Date of stay: February 2023Trip type: Traveled with friends
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed a couple of nights in February. The staff are very well-trained, courteous, helpful and speak English well. The hotel is gorgeous and tastefully designed in all aspects, from the entrance, hotel lobby to the rooms. The rooms are spacious and well designed with quality fittings. The bed was very comfortable but set very low (just a few inches off the floor), so may be challenging for those with knee problems. The onsen was very nice with a section open to the Tokyo sky, so was nice to have the contrast of cold air and hot spring water in winter. The only drawback I would say is its location in a business district. While connectivity to metro is very good and Tokyo Station is only 10-15 mins walk away, there are not many shops or restaurants in the area. We arrived on a Sunday afternoon and the surroundings were totally dead. There's not much of a view; you'll be looking at salarymen tapping at the computers in the office building next door.…
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$837 - $1,239 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaOtemachiGinza / Tokyo Nihonbashi
NUMBER OF ROOMS
84
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Claim Your ListingHOSHINOYA TOKYO - Updated 2023 Prices & Ryokan Reviews (Otemachi, Japan)
Frequently Asked Questions about HOSHINOYA Tokyo
Which popular attractions are close to HOSHINOYA Tokyo?
Nearby attractions include Masakado Kubizuka (0.1 miles), Ootemori (0.2 miles), and Kokyo Otemon Gate (0.3 miles).
What are some of the property amenities at HOSHINOYA Tokyo?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at HOSHINOYA Tokyo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at HOSHINOYA Tokyo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at HOSHINOYA Tokyo?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to HOSHINOYA Tokyo?
Conveniently located restaurants include Arva, The Lounge by Aman, and La Pesquera Marisqueria.
Are there opportunities to exercise at HOSHINOYA Tokyo?
Yes, guests have access to locker rooms available in the fitness center during their stay.
Is HOSHINOYA Tokyo located near the city center?
Yes, it is 0.2 miles away from the center of Otemachi.
Are any cleaning services offered at HOSHINOYA Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HOSHINOYA Tokyo?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to HOSHINOYA Tokyo?
Many travelers enjoy visiting Hozomon (2.5 miles), Tokyo Central Railway Station (0.4 miles), and Nezu Shrine (2.3 miles).