We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The St. Regis Osaka

Traveler (1846)
Room & Suite (888)
Video (2)

About

#2 of 120 hotels in Chuo
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Located along the famed street of Midosuji, also intimately known as the Champs Elysées of Osaka, the St. Regis Osaka is the ideal abode for the discerning traveler. Every encounter at The St. Regis Osaka will captivate your senses, from gastronomic discoveries to the epitome of luxurious pampering.
Read more
Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Hotel links
Visit hotel website
Special Offer:The 8th Anniversary Plan
Hotel deals
1,847Reviews
31Q+A
100Room tips
Traveler rating
  • 1,367
  • 310
  • 101
  • 42
  • 27
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
The property is really nice! this is not the problem. In my opinion, this hotel requires more professional or better-trained staff members, there were too many mistakes made that same day: - A long wait for a simple salad and club sandwich at the lounge, wrong food was delivered
Read more
Clean. comfortable, spacious, well-equipped rooms. Good restaurant and bar options, and the Zen garden is a welcome oasis for relaxation. Small but salubrious spa and reasonable fitness centre, but no swimming pool. Staff service is impressively impeccable. Unobtrusive, yet
Read more
현재 방문 중입니다. 체크인 후 짐이 한시간 이상 오지않아 버틀러콜로 전화했지만 가고 있다고 하길래 끊고 기다리는데 또 삼십분 이상 오지않아 12층 컨시어지 데스크에 물어봤습니다. 짐이 아직 아래있다면 신발만 꺼내서 외출하고 싶다고... 그랬더니 크로셋에 넣어놨다고 하길래 다시 방으로 들어가 찾았지만 어디에도 없어서 남편만 방에 남아있고 저는 12층에 있는 직원에게 다시 없다고 전했습니다. 1층 직원과 통화하는듯 하다가 기다리라고 하고 그 직원도 다른곳으로 가버리고 답답한 남편이 방에서
Read more
Response from TheStRegisOsaka0726, Manager at The St. Regis Osaka
Responded 1 week ago
Thank you for your feedback. Fortunately, I was able to meet you directly upon check-out to personally apologize for the bad experience after your arrival at the hotel. We failed on handling the situation correctly and this, definitely doesn't reflect our St Regis service standards Your comments have been shared with the team and will be used for training to show how service behavior can impact a stay in a negative way. Once again, we sincerely apologize and we hope to welcome you back in the future, to show you that we can do much better. Warm Regards, The St Regis Osaka
Read more
We stayed here for 3 nights and had 2 rooms. The hotel is very conveniently located near the train station making it a great place to base you travels in Osaka. Overall our experience was positive but did not meet the St. Regis expectation we had from our stay in Mumbai. The
Read more
We had highly anticipated our stay at this hotel property and were a bit disappointed with what we encountered. The front desk was efficient but not particularly welcoming, more business like than we had encountered at some of the other properties we had stayed in during our 3
Read more
Response from Navigate811046, . at The St. Regis Osaka
Responded 3 weeks ago
Dear Diana R, Thank you for taking the time to write your review. We truly appreciate your feedback and we sincerely apologize for the welcome and breakfast experience you had during your stay with us. Rest assured that your comments have been shared with the departments involved and will be used as a teachable moment for our team during re-training. Our guest experience is always our highest priority and we hope you will give us another opportunity to exceed your expectations and restore your confidence in The St. Regis Osaka. Sincerely, The St Regis Team
Read more
Previous
PRICE RANGE
$299 - $875 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis osaka hotel osaka
LOCATION
JapanKinkiOsaka PrefectureOsakaChuo
NUMBER OF ROOMS
160
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing