I had a good stay for several nights! It is clean, new and modern. There are USB ports even at the head of the bed. The size of the room is sufficient for a few days of stay. Breakfast is simple but there are many breakfast shops in walking distance from the hotel. Highly recommend for a short business/personal trip!
Very good location in the city. But the hotel is old and needs renovation. There is restaurant wich on my opinion is expensive. But around you can find a lot of cafes or small bars. Customer service is good as everywhere in japan. Good place to stay just to leave your baggage and come to sleep. Rooms unusual big for japan
+ internet is fast - the hotel is in a dark alley. If you don't have GPS, it is hard to find the entrance - subway is 5 blocks away - reception knows very little English - there is a strong odor in the hallway - the bathroom is weird compared to other Japanese hotels I have been to. First, there is no hanger behind the door. The bathtub and the wall don't have any glue. As the result, water will go right down the walls. The ventilation also was not functioning. - One button on the safe was not working. Overall, the most important for a visitor is really the public transportation... and it is too far. Japanese people are used to walk, but most Americans are not.
This is a review on my stay with my wife in February this year. 1. The weather was very cold outside, but inside, the room was very hot due to the centralized fixed temperature of the air conditioner. I was informed by hotel staff that we cannot control the room temperature so the only way to lower the room temperature was opening the window a bit. 2. the english communication skill of the hotel staff is limited, so we cannot quite understand why we cannot control the room temperature.] 3. unluckily, the blanket had a lipstick mark on it, upon informing the staff, the staff immediately replaced with a new one. 4. hotel staff is polite. Front desk receptionist can speak good english. She said sorry for the blanket issue the next day, and we do not have any negative feeling about it.…
Good hotel, minor thing i wish where different, like allowing to cut on ac fan during cool season. Heat set to high to sleep. But just opened window. I understand most all hotel are this way in Osaka though. But the staff was awesome, very friendly, helpful, helped with local restarats and directions.
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