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Hotel The Grandee Shinsaibashi

Traveler (42)
Room & Suite (187)
Dining (1)

About

#48 of 120 hotels in Chuo
Location
Cleanliness
Service
Value
Design Hotel of the entire renewal. Also born guest room with famous artists and collaboration.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast Available
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Room features
Air conditioning
Microwave
Refrigerator in room
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Mid-range
98Reviews
4Q+A
6Room tips
Traveler rating
  • 33
  • 43
  • 14
  • 5
  • 3
Time of year
Traveler type
Language
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  • English
Popular mentions
My colleague recommended this hotel so we booked it thru Rakuten Travel online. When we arrived, we parked our rented car at their parking and then check in. The receptionist doesn’t speak and understand much English. She told me we can’t park the car there because it’s full. We
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Response from HOTELTHEGrandee, お客様担当マネージャー at Hotel The Grandee Shinsaibashi
Responded Apr 5, 2019
Although you came to our hotel from a distant place this time, I felt very uncomfortable and I was very sorry. About the parking lot. Our hotel's underground parking is available by prior reservation. There was no parking reservation offer from you on the day, so we could not reserve a parking space. I was sorry that the guidance of the parking lot on the site was unclear. The front desk staff of our hotel are not good at English. It took a long time to check in and I'm sorry. Our hotel will charge an additional ¥ 5,000 (per person per night) for guests who check in without entering the number of children on the booking site. The front staff could not figure out because your children were not with me when you checked in. Sorry. I'm sorry for the external air coming in through the window of the room and causing trouble. The staff brought a blanket, but I was sorry without making an effort to prevent the cold as much as possible. It was full on the day. I was guiding if there were other vacant rooms, but I was sorry that there were no other vacant rooms. It makes me feel uncomfortable on your trip to Osaka, and I feel really painful. In reflection, we will provide more comfortable space. We apologize deeply.
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Very spacious and nicely decorated rooms at this hotel. We had two double beds in our room, as well as an L-shaped sofa to relax on. The decor was tasteful and the bathroom was so luxurious! It was the kind of hotel room you enjoy spending time relaxing in, but of course being
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Response from THEGrandeeH, お客様担当マネージャー at Hotel The Grandee Shinsaibashi
Responded Oct 7, 2018
Thank you for giving us nice comments! It was nice to like the design of the room. I am glad to relax slowly in the sofa and bathroom. It is about 10 minutes on foot to Dotonbori and it is a very convenient location for Osaka sightseeing. Besides breakfast, it is more than anything else to take advantage of cafe time to bar time. Thank you for praising our staff's response. You visited Hakone and Tokyo, too. I am glad that you enjoyed traveling in Japan comfortably. As you say, the hotel is in a slightly confusing position of Shinsaibashi. We recommend that you come after checking the route from the station to the hotel in advance. I am sorry for being in a confusing place. Occasionally occasionally a taxi driver does not know the presence of the hotel. Thank you for your high appreciation despite being dissatisfied. I am happy to come to the hotel when I come to Japan again. I am looking forward to seeing you again next time!
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Stayed for 2 days in two roos and both were off the wall different. This is a place to stay, not a destination but if your hitting the Osaka party HOTEL THE Grandee is perfect for a low key adventure a step off (or in) the action.
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Response from HOTELTHEGrandee, お客様担当マネージャー at Hotel The Grandee Shinsaibashi
Responded Apr 9, 2019
Thank you for posting. We want to spend comfortable, we are also happy. Did you enjoy the sights and gourmet of Osaka while staying for 2 days? Our hotel aims to be a hotel that will make it a destination for guests. We will make every effort to provide a more comfortable space. We are waiting for the day to see you again!
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We're a family of four and we had two premium twin rooms on the 2nd floor which meant a total of FOUR double beds (one each, what bliss!). The rooms are enormous by Japanese standards with a sofa, a wet room complete with spa tub (big enough for two), separate toilet and a mini
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Response from THE Grandee H, お客様担当マネージャー at Hotel The Grandee Shinsaibashi
Responded Jun 16, 2018
Dear kaybar007 Thank you for posting! We are very glad that you are pleased. Imagine everyone in the family who is relaxing with a large bed or sofa in the room, and the smile is spilled. Even from other customers, the size of the bathroom is particularly pleasing. Sorry we could not see a good view from the window of the room. However, it was nice to be satisfied with the atmosphere of the lighting in the room. We are pleased that you were satisfied with the location of the drinks service and the hotel, and more than anything, we feel relieved that the staff's response is good. We would like to continue raising the quality of customer service from now on. We are waiting for your next visit!
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Solid location. Lots of restaurants and subways nearby. We stayed in the “plant room”. Amazing and fun! Good value too. Breakfast and a drink at night are included. Friendly staff. Not lots of English spoken, but enough to get by.
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Response from THE Grandee H, お客様担当マネージャー at Hotel The Grandee Shinsaibashi
Responded Jun 15, 2018
Dear DenverTom65 Thank you for posting. Did you enjoy the sightseeing spots and gourmet of "Osaka"? I am happy that you enjoyed the plant room. There is no other room like this. It was good that breakfast and drink service at night was satisfied. It is an honor to feel our staff friendly. This hotel is no staff who can speak English well, but we deal with the heart of "OMOTENASHI". We are waiting for the day to meet you again!
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PRICE RANGE
$104 - $389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
t point hotel osakahotel t point
FORMERLY KNOWN AS
Hotel T'POINT
LOCATION
JapanKinkiOsaka PrefectureOsakaChuo
NUMBER OF ROOMS
45
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