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Hotel Universal Port Vita

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Guests1 room, 2 adults, 0 children
Traveler (264)
Room & Suite (16)
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About

#2 of 7 hotels in Konohana
Location
Cleanliness
Service
Value
Announcing the opening of the 7th official hotel of Universal Studios Japan at Universal City Area! Hotel Universal Port Vita is designed in the image of the sun. Just as the land is connected to the sky, space, and to the sun, each floor and room provides a different atmosphere, special and unique experience.
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Property amenities
Free High Speed Internet (WiFi)
Free internet
Restaurant
Breakfast available
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Wifi
Public wifi
Internet
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Refrigerator
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book through official HP!
Hotel packages
161Reviews
6Q+A
0Room tips
Traveler rating
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Popular mentions
+1
We are lucky to get the introductory price. We booked the Moco-Moco Room. Its quite spacious and has wide bed. The hotel is kid friendly. There are bean bags and small table if you want to its your snacks. We have a view of USJ park. The shower and toilet is separate. The toilet bowl has warm seat and has controls for bidet water pressure. The shower room has bath tub. Part of their amenities is 2 sachets of bubble gel. The staffs are friendly and can communicate in English. All rooms are non-smoking. But they have smoking room located at 2nd flr. The room key cards are needed to access the elevator when you go up to your room. Just tap it on the black sensor when you get inside the elevator. There is also a coin laundry and coin dryer at the hotel located at the 2nd floor. There is also vendo machindm for detergent soap where you can buy at the laundry area, so you don't need to bring more clothes when you visit Osaka and stay at this hotel. There is also vendo machine for drinks like sparkling water. You can also buy Universal Studio entrance ticket at the hotel. We had an awesome experience at the hotel and will definitely go back here.
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Response from Universalport_VITA, 広報担当マネージャー at Hotel Universal Port Vita
Responded 4 weeks ago
Thank you very much for staying with us. We appreciate your valuable feedback and we are glad to hear that you had a comfortable stay. I was very happy to see you enjoy your recent stay with your children in the Moco-Moco Room. We are a new hotel, opening our doors about one year ago. We aim to offer a safe and comfortable stay to many guests. We are looking forward to seeing you again.
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+1
Had an away day trip to Universal Studios plus a nights stay at this resort hotel. Located literally just down the road from the park. Easy to get to and bright and open. Staff at check in excellent and very friendly. Room accommodation was good particularly as there was 3 people staying. Pillows and bed very hard to sleep on and believe me I like a firm mattress!!! Breakfast included was a buffet affair. My only quibble was that the food wasn’t very hot but other than that good selection and lots of it.
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Response from Universalport_VITA, 広報担当マネージャー at Hotel Universal Port Vita
Responded May 16, 2019
Thank you very much for staying with us. However, we apologize for the inconvenience caused due to the improper temperature control of the food served during breakfast. In the future, we will strive to constantly check the state of the food and serve food at an appropriate temperature. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.
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The hotel is in excellent location, USJ is almost just across the road, the subway station is on the other end of the hotel and next to it is a small to moderate sized shopping mall which you can find varieties of restaurants and gift shops and convenient stores that you can spend half day in... the hotel room is clean and is bigger than a normal hotel room I've ever accommodated at in Japan... After all, the most impressive part is the hotel staff. We arrived at Universal Port Vita on the 3rd day we entered Japan, my daughter was sick with high fever not going south in that many days, we used up all the medicines we brought and her sickness seemed not to improve, we seeked help from the hotel and 2 staff came to our room, one girl in fluent Mandarin and another young man in fluent English, after discussion the girl suggested to accompany us to a local hospital as our interpreter, so we were rest assured and started our way at midnight, the girl was actively helpful all the way until we went back to the hotel at 3am, at that time I just knew that she was supposed to get off work at 12am, that's a 3 hour OT... That morning, I woke up at 7am and called the front desk for some other information, that's the same girl who answered my call! I'm really appreciated and feeling thankful. THANK YOU UNIVERSAL PORT VITA, THANK YOU MR. YOUNG MAN (SORRY I FORGOT TO ASK YOUR NAME), AND MOST IMPORTANTLY, THANK YOU VERY MUCH 向晴佳さん
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Response from Universalport_VITA, 広報担当マネージャー at Hotel Universal Port Vita
Responded May 13, 2019
Thank you very much for staying with us. Thank you for your kind words for our staff. We are glad that you were able to recover just fine with treatment from the hospital during your trip. We see it as our responsibility to ensure your well-being while you are with us. We will do even better in the future to make all our guests’ stay with us a good one. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.
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After checking the prices this hotel should be the most economical one out of all the on site hotels of usj. Having said that, the quality of the service and room are not impaired. There had been a minor earthquake previously but they still answered emails promptly to let us know what happened prior to our arrival
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Response from Universalport_VITA, 広報担当マネージャー at Hotel Universal Port Vita
Responded Apr 20, 2019
Thank you very much for staying with us. We appreciate your valuable feedback. We will be pleased have you with us again the next time you visit USJ again. We are looking forward to seeing you again.
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This hotel is in a great location. I would say it’s a 5 minute walk to Universal Studios Japan if you take your time, about two minutes from the Universal City train station and about 8-10 minutes to the airport limousine bus stations. The hotel itself is beautiful, inviting and the staff is very professional. The first thing I noticed was the appearance of the staff, from head to toe, it was a well represented image for the hotel. They also spoke clear English and was very courteous. The best part of this stay was the noise control. We stayed on the tenth floor with a beautiful view of the park, it was close enough to see the park, but far enough from the loud noises. I would definitely recommend this hotel to anyone visiting the area.
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Response from Universalport_VITA, 広報担当マネージャー at Hotel Universal Port Vita
Responded Dec 21, 2018
Thank you very much for staying at Hotel Universal Port Vita and for taking your time to share wonderful feedback. We also would like to thank you for such high rate you have given to us with great comments especially about our staff. It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests. We will be pleased to have you with us again the next time you visit Universal Studios Japan again. We look forward to seeing you.
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PRICE RANGE
$108 - $359 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsakaKonohana
NUMBER OF ROOMS
428
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