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Imperial Hotel Osaka

1-8-50 Temmabashi, Kita-ku, Kita, Osaka 530-0042 Osaka Prefecture
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Room & Suite (442)
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About

#2 of 43 hotels in Kita
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The Imperial Hotel, Osaka, opened to the public on March 15, 1996. Located in a central downtown area overlooking a picturesque river, one of Japan's most famous spots for cherry blossoms, we are in an excellent location for guests to relax and enjoy themselves. The Imperial Hotel, Osaka has inherited the traditions of Tokyo's famed Imperial Hotel, which have been handed down over the past 123 years. We try to please our guests by offering our distinctive style of Japanese hospitality.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Adult pool
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
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HOTEL STYLE
Park View
Great View
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1,222Reviews
14Q+A
75Room tips
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There is something very individual, distinctive and attractive about this quiet riverside hotel, with unusual decor throughout the public spaces in salute to the hotel’s association with the stunning 1923 Imperial Hotel in the capital designed by Frank Loyd Wright. The Main Lobby is sleek, subdued, aesthetically sophisticated and happily devoid of loads of noisy bourgeois Asian tourists. This is a hotel whose public spaces often exude patrician good taste. We splurged on a slow dinner at teppanyaki Kamon at the top of the hotel and it was delicious and prepared by the endearing and affable Chef Kimura with grace and obvious expertise! Breakfasted at the clean and airy Cafe Couvert. My room was identical with that of my three business associates -and it’s a clean uncluttered world of stripes. Fully furnished with every single amenity and appointment of any five star hotel, it’s not showy or trying too hard, so it’s immediately comfortable, if a bit 1990s in design aesthetics. The staff is gracious and they anticipate your needs but they can on occasion be a tad leisurely in their pace. The accommodations are not pricey, so value is obvious. If you like a bit of flavor with dashes of patrician class, The Imperial May be just what you want!
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We stayed at the Imperial hotel at the end of our Osaka trip and when we arrived, we got upgraded to the imperial level, which was very nice and unexpected. We had an amazing view of the river from our room. The room was very spacious and so was the bathroom. I believe our room had around 40 sq m. I instantly felt welcome and comfortable in our room and the variety of bathrobes and PJ’s was a nice touch. The staff was very friendly and super helpful and the room service and food was high standard. There is also a shuttle service going to one of the main train stations. It might not be located in the heart of Osaka, but it is very close to sights such as Osaka castle and Hokoku Shrine. The breakfast buffet was also good. It was quite small for a 5 Star hotel buffet, but it had something for everyone, which was great. All in all a very nice and enjoyable experience and great service provided by the staff of the Imperial Hotel Osaka.
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We spent four nights here with my son and his new wife and it was amazing. We were checked in quickly the rooms were great no issues at all. The place is spotless throughout and the staff were superb during our stay. The free transport to Osaka station was a huge bonus. I cannot comment on the breakfast, because we didn't eat there. We bought breakfast locally and ate it by the river, which was so nice. I would stay again for sure.
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Rooms are OK for the price. The property does its best to exhude elegance and class. However be aware there is an unwritten and unannounced dress code. While not documented on thier website, they will prevent you from entering thier bars and maybe restraunts due to open shoes. However at the time of this posting, I could not get a straight answer as to the rules hence the 4 stars deduction. You got a dress code? Great, let me know what it is so I can plan accordingly. My only other comment is location. You are surely at least 10 mins from anything remotely good in Osaka.
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Look, I'm not saying this isn't a nice enough hotel. The lobby is large and fancy in a severely outdated style, and the rooms are well appointed, but in desperate need of an update. However, it's shortfalls were far too great to justify the ridiculous price. So let's start there. I got serious sticker shock after discovering what I had accidentally paid for this room. After travelling in Japan for a collective month in the past, I knew that rooms in some hotels are charged per person. This visit, staying at only the most luxurious places (for my honeymoon, no less), and extremely conscious of that fact, I noticed that high class hotels tend to forgo that uniquely Japanese pricing structure, and so in a momentary lapse I didn't notice that Imperial was the exception. Therefore, upon arriving at the hotel, I was stunned to realize that one of the most expensive hotels in Osaka was actually twice as expensive as I had anticipated. This was devastating as I had left Okinawa that morning because of an inability to justify the price at the luxury resort there for more than a few days. Of course, this was my fault, but it set my eyes to carefully assess what I was paying for. Now, though I know it isn't strictly illegal, every luxury hotel I have stayed at in Japan has been voluntarily non-smoking. Indeed, no smoking signs are erected all over the Imperial. This did not stop the room I was allocated from smelling so severely of cigarettes that I could not even make it over the threshold. The second room I was allocated, kindly upgraded but no longer on the Imperial Floor (executive level or something like that), smelled distinctly musty but mercifully not like an ashtray, so it was just about acceptable. If I had walked in to this one first I would have rejected it. The room was otherwise fine, but felt as if it had not been touched since the mid-90s. If you like that sort of thing, then fine, but I expect a little bit of modernity in ultra-modern Japan, unless I'm in a traditional Ryokan. I was disappointed to find that the cleanliness was sub-par, as certain very obvious bits of dirt were not rectified between cleanings. Otherwise, nothing in the room deviated from what you would expect in a mid-range international business hotel chain. Location was a real problem. Osaka is a ridiculously well connected public transport city, and the Imperial seems to be situated in the only dead spot. The views are nice enough up and down the river, but it is very difficult to get anywhere else in the city. It is at least a 10 minutes walk to any subway, which when it is raining as it often does here can be a real barrier to enjoying your visit. The only benefit to its location is if you happen to be there for the one week a year when the Sakura are in bloom. A 5-star hotel, as the Imperial purports to be, has certain amenities as standard. It has been mentioned before on this site that the gym and pool are not included, but it was still a shock to be told that, on top of the exorbitant room rate, we would have to pay an additional 50USD or so to access what is even the most basic feature of any hotel. It was, frankly, offensive. One of my favourite things about travelling in Asia is the breakfasts, and Japan is no exception. I have had so many exquisite breakfasts at hotels here that the Imperial offering was a real let down. It was very limited and for the first time ever I left feeling hungry and let down. Despite having paid for it in advance, I skipped subsequent breakfasts in exchange for a bun from the 7-11 down the road. If that isn't a damning indictment, I don't know what is. At breakfast was also the only time I have ever felt discriminated against for being foreign in Japan. Upon entering, we were not offered tea or coffee, not even the a la carte menu options, but just left to our own devices. Others were accorded far greater courtesy and availed themselves of more appetising meals. When I flagged down a waiter to request tea, he came towards us and then caught the eye of a Japanese lady at the next table. He immediately turned to her and pretended never to have seen us. I was shocked, and deeply offended. All in all, a true let down. The cost was sky high and the hotel was a serious let down in many areas. My recommendation is to stay elsewhere. My wife would like me to mention the horrific uniforms. It makes her uncomfortable to witness employees being tortured in such a way.
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PRICE RANGE
$151 - $440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
osaka imperial hotel
LOCATION
JapanKinkiOsaka PrefectureOsakaKita
NUMBER OF ROOMS
381
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