The hotel is situated just next to the Canal City Mall. Its location is great for shopping and going to Hakata Station. Hotel room is big, clean and spacious for a family of 4. The staff is friendly & check-in is very efficient. Shower gel, shampoo and conditioner are provided.
I booked a twin room and stay with my kids few days before , when I called the front desk and request pillow for my child, the staff called 金殷生 rejected my request for 3 times and finally he agreed to give us one more pillow after negotiation. What is the reason of no spare pillow for such a famous hotel group ? Because I stayed in the twin room so I only entitled to have 2 pillows only? Mr 金 told me because this is a business hotel , so if you stay in their hotel with kids ,they are not welcome at all. I will not stay in Washington group hotel anymore because this is the worse hotel I stayed
Beautiful hotel that is situated next to the Canal City Mall. It is very close to basically everything. Hotel room is big & spacious for a family of 4. Service is friendly & efficient. Toiletries are provided for so there’s no to bring your own. Body wash, shampoo, hand + face & conditioner are provided.
This hotel was absolutely fine but I was left unimpressed. Staff were polite and friendly and the location was very good, right next to Canal City and 10/15 minute walk from Hakata station. However the room itself felt a little tired and basic, and it was clean but it looked like there was dust in the carpet in some places. In fairness it was a good value room bearing in mind a fairly last minute booking, but it still wasn't so cheap that I can overlook that it also felt very budget for a hotel which is aiming to be a little classier.
Stayed at this hotel for 7 nights on our rugby trip and although in a great location for shopping and train stations the room was extremely small. Ideal for light travelling but not with large luggage! Nowhere to put cases had to put on the bed every time. Room was spotless and the breakfast is your typical Japanese breakfast with plenty of choice. It has a coin operated laundry room which was great. Would definitely stay at this hotel again if we ever visit Japan in the future.
The Hotel is easy to access from the train station and the city center with all restaurants and stores near by a nice canal. The hotel room is small and cozy as usual in Japanese Style which has a good WiFi and all amenities in the room. The hotel lobby is good with all vending machine to get all drinks from hot drink, cold drink and soft drink any times.
This hotel's location is very good bacause it is besides of canal city hakata. Also Room condition is clean and nice. But, I think hotel's room size is a little small. I'm satisfied with bathroom amenities, a sort of blackfast and all manager's manner.:)
The location is perfect however the hotel is just okay. Check in and out was fast. Room a bit small. Breakfast was great. No pool or gym. Price is average. Shops, restaurants and a convenient store is within reach.
good location, convenience to any place of interest. rooms are clean and very good house keeping service we travel during summer season and the room air-conditioning is good, room cooling system is good
It’s a good location if you’re wanting to shop in Canal City or even Tenjin. It’s also close to the subway station so you could pretty much go anywhere. But we went by car and the parking isn’t convenient and not free even for guests. It’s quite a walk so beware if you’re carrying heavy luggages. We were only staying overnight so we only have a few bags but I can’t imagine having to find my way to the reception with heavy stuff. Also our trip was sudden and we stayed on a Friday night so we paid a higher nightly rate so I would say that the room is not very much worth what we paid for. It was smaller than I expected and for some reason we couldn’t get the AC to adjust to a cooler temperature. We did not have a good sleep because its warm in the room. I’d much prefer the temperature in the hallway.. I did like the buffet breakfast, I thought the selection was good. …
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