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Canal City Fukuoka Washington Hotel

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1-2-20 Sumiyoshi, Hakata, Fukuoka 812-0018 Fukuoka Prefecture
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Traveler (267)
Room & Suite (390)
Dining (63)

About

#27 of 142 hotels in Hakata
Location
4.3
Cleanliness
3.8
Service
3.6
Value
3.8
Canal City Fukuoka Washington Hotel is located in Canal City Hakata, a large shopping and entertainment complex. The hotel offers the most up-to-date facilities and services for a convenient and comfortable stay. Whether you’re here for business, shopping, or sightseeing, Canal City Fukuoka Washington Hotel is here to welcome you.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Hot tub
Restaurant
Taxi service
Business Center with Internet Access
Massage
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Chinese, Japanese, Korean
714Reviews4Q+A6Room tips
Traveler rating
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travelbird wrote a review Jan 2020
23 contributions40 helpful votes
The hotel is situated just next to the Canal City Mall. Its location is great for shopping and going to Hakata Station. Hotel room is big, clean and spacious for a family of 4. The staff is friendly & check-in is very efficient. Shower gel, shampoo and conditioner are provided.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Jan 30, 2020
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel. We are glad to hear you are satisfied with our hotel! We look forward to seeing you again. We wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FI C wrote a review Jan 2020
Hong Kong, China2 contributions1 helpful vote
I booked a twin room and stay with my kids few days before , when I called the front desk and request pillow for my child, the staff called 金殷生 rejected my request for 3 times and finally he agreed to give us one more pillow after negotiation. What is the reason of no spare pillow for such a famous hotel group ? Because I stayed in the twin room so I only entitled to have 2 pillows only? Mr 金 told me because this is a business hotel , so if you stay in their hotel with kids ,they are not welcome at all. I will not stay in Washington group hotel anymore because this is the worse hotel I stayed
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Jan 11, 2020
Thank you for staying at Canal City Fukuoka Washington Hotel. At first, our employee responded very rudely to you, We apologize from the bottom of my heart. We also apologize for such late response. Extra pillows are available for guest. And If there is an additional request from the customer, it will be delivered to the room. However, employee were responding unkindly and incorrectly. We are very sorry about that. We will take this matter seriously as the issues of the hotel so that we will not disturb our customers in the same way in the future. We will do our best to provide customers with safe and comfortable accommodation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I_S_B_L wrote a review Dec 2019
Singapore, Singapore1530 contributions121 helpful votes
+1
Beautiful hotel that is situated next to the Canal City Mall. It is very close to basically everything. Hotel room is big & spacious for a family of 4. Service is friendly & efficient. Toiletries are provided for so there’s no to bring your own. Body wash, shampoo, hand + face & conditioner are provided.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Jan 9, 2020
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel. We are glad to hear you are satisfied with our hotel. We look forward to seeing you again. We wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EMD100 wrote a review Dec 2019
London, United Kingdom110 contributions93 helpful votes
This hotel was absolutely fine but I was left unimpressed. Staff were polite and friendly and the location was very good, right next to Canal City and 10/15 minute walk from Hakata station. However the room itself felt a little tired and basic, and it was clean but it looked like there was dust in the carpet in some places. In fairness it was a good value room bearing in mind a fairly last minute booking, but it still wasn't so cheap that I can overlook that it also felt very budget for a hotel which is aiming to be a little classier.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Jan 9, 2020
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel. We are glad to hear you are satisfied with our staff and location. However, we apologize that made you feel uncomfortable about the dust on the carpet. We will try our best to provide you better service next time. We look forward to seeing you again. We wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie&Tim wrote a review Oct 2019
Lampeter, United Kingdom89 contributions51 helpful votes
Stayed at this hotel for 7 nights on our rugby trip and although in a great location for shopping and train stations the room was extremely small. Ideal for light travelling but not with large luggage! Nowhere to put cases had to put on the bed every time. Room was spotless and the breakfast is your typical Japanese breakfast with plenty of choice. It has a coin operated laundry room which was great. Would definitely stay at this hotel again if we ever visit Japan in the future.
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Date of stay: October 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Oct 18, 2019
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel! We are glad to hear you are satisfied with our hotel although the room was too small for you. We look forward to seeing you again. We wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WTNYC80 wrote a review Oct 2019
New York City, New York50 contributions21 helpful votes
The Hotel is easy to access from the train station and the city center with all restaurants and stores near by a nice canal. The hotel room is small and cozy as usual in Japanese Style which has a good WiFi and all amenities in the room. The hotel lobby is good with all vending machine to get all drinks from hot drink, cold drink and soft drink any times.
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Date of stay: April 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Oct 18, 2019
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel! We are glad to hear you are satisfied with our hotel. We look forward to seeing you again. We wish you all the best.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Soo Jung Kim wrote a review Aug 2019
Daejeon, South Korea1 contribution
This hotel's location is very good bacause it is besides of canal city hakata. Also Room condition is clean and nice. But, I think hotel's room size is a little small. I'm satisfied with bathroom amenities, a sort of blackfast and all manager's manner.:)
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Review collected in partnership with this hotel
Date of stay: August 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Sep 9, 2019
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel. We are glad to hear you are satisfied with our hotel. We look forward to seeing you again. We wish you all the best.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Henson C wrote a review Jun 2019
Manila, Philippines380 contributions66 helpful votes
The location is perfect however the hotel is just okay. Check in and out was fast. Room a bit small. Breakfast was great. No pool or gym. Price is average. Shops, restaurants and a convenient store is within reach.
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Date of stay: May 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Jun 25, 2019
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel! We are glad to hear you are satisfied with our hotel. We look forward to seeing you again. We wish you all the best.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chinpamela wrote a review Apr 2019
kuala lumpur26 contributions3 helpful votes
good location, convenience to any place of interest. rooms are clean and very good house keeping service we travel during summer season and the room air-conditioning is good, room cooling system is good
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Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded May 22, 2019
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel. We are glad to hear you are satisfied with our hotel. We look forward to seeing you again. We wish you all the best.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mrs.DL wrote a review Apr 2019
41 contributions42 helpful votes
It’s a good location if you’re wanting to shop in Canal City or even Tenjin. It’s also close to the subway station so you could pretty much go anywhere. But we went by car and the parking isn’t convenient and not free even for guests. It’s quite a walk so beware if you’re carrying heavy luggages. We were only staying overnight so we only have a few bags but I can’t imagine having to find my way to the reception with heavy stuff. Also our trip was sudden and we stayed on a Friday night so we paid a higher nightly rate so I would say that the room is not very much worth what we paid for. It was smaller than I expected and for some reason we couldn’t get the AC to adjust to a cooler temperature. We did not have a good sleep because its warm in the room. I’d much prefer the temperature in the hallway.. I did like the buffet breakfast, I thought the selection was good.
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Date of stay: April 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded May 22, 2019
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel. We are glad to hear you are satisfied with our hotel location and breakfast. However, we are so sorry that made you feel uncomfortable during your stay. We will try our best to provide you better service next time. We look forward to seeing you again. We wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$56 - $92 (Based on Average Rates for a Standard Room)
LOCATION
JapanKyushuFukuoka PrefectureFukuokaHakataHakata Station
NUMBER OF ROOMS
423
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CANAL CITY FUKUOKA WASHINGTON HOTEL $54 ($̶8̶6̶) - Prices & Reviews - Hakata, Japan

Frequently Asked Questions about Canal City Fukuoka Washington Hotel
Which popular attractions are close to Canal City Fukuoka Washington Hotel?
Nearby attractions include Kushida Shrine (0.2 miles), Canal City Hakata (0.04 miles), and Nakasu District (0.2 miles).
What are some of the property amenities at Canal City Fukuoka Washington Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Canal City Fukuoka Washington Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Canal City Fukuoka Washington Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Canal City Fukuoka Washington Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Canal City Fukuoka Washington Hotel?
Conveniently located restaurants include Yoshizuka Unagiya, Ichiran Canal City Hakata, and Kawataro Nakasu Honten.
Is Canal City Fukuoka Washington Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Hakata.
Are any cleaning services offered at Canal City Fukuoka Washington Hotel?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at Canal City Fukuoka Washington Hotel?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Canal City Fukuoka Washington Hotel?
Many travelers enjoy visiting Fukuoka Castle Remains (1.7 miles), Momiji Hachimangu Shrine (3.6 miles), and Fukuoka Castle Shiomi Watchtower (1.7 miles).
Is Canal City Fukuoka Washington Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.