Canal City Fukuoka Washington Hotel
706 reviews
#26 of 135 hotels / ryokan in Hakata
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1-2-20 Sumiyoshi, Hakata, Fukuoka 812-0018 Fukuoka Prefecture
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Room & Suite (290)
Dining (57)
About
#26 of 135 hotels in Hakata
Location
Cleanliness
Service
Value
Canal City Fukuoka Washington Hotel is located in Canal City Hakata, a large shopping and entertainment complex. The hotel offers the most up-to-date facilities and services for a convenient and comfortable stay. Whether you’re here for business, shopping, or sightseeing, Canal City Fukuoka Washington Hotel is here to welcome you.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Hot tub
Restaurant
Taxi service
Business Center with Internet Access
Massage
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Chinese, Japanese, Korean
Location
Full view
100Great for walkers
Grade: 100 out of 100
1007Restaurantswithin 0.3 miles
110Attractionswithin 0.3 miles
Contact
1-2-20 Sumiyoshi, Hakata, Fukuoka 812-0018 Fukuoka Prefecture
Name/address in local language
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The hotel is situated just next to the Canal City Mall. Its location is great for shopping and going to Hakata Station. Hotel room is big, clean and spacious for a family of 4. The staff is friendly & check-in is very efficient. Shower gel, shampoo and conditioner are provided.
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Date of stay: December 2019
Value
Service
Sleep Quality
Helpful
Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Jan 30, 2020
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel. We are glad to hear you are satisfied with our hotel! We look forward to seeing you again. We wish you all the best.
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I booked a twin room and stay with my kids few days before , when I called the front desk and request pillow for my child, the staff called 金殷生 rejected my request for 3 times and finally he agreed to give us one more pillow after negotiation. What is the reason of no spare pillow for such a famous hotel group ? Because I stayed in the twin room so I only entitled to have 2 pillows only? Mr 金 told me because this is a business hotel , so if you stay in their hotel with kids ,they are not welcome at all. I will not stay in Washington group hotel anymore because this is the worse hotel I stayed
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
Helpful
Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Jan 11, 2020
Thank you for staying at Canal City Fukuoka Washington Hotel. At first, our employee responded very rudely to you, We apologize from the bottom of my heart. We also apologize for such late response. Extra pillows are available for guest. And If there is an additional request from the customer, it will be delivered to the room. However, employee were responding unkindly and incorrectly. We are very sorry about that. We will take this matter seriously as the issues of the hotel so that we will not disturb our customers in the same way in the future. We will do our best to provide customers with safe and comfortable accommodation.
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+1
Beautiful hotel that is situated next to the Canal City Mall. It is very close to basically everything. Hotel room is big & spacious for a family of 4. Service is friendly & efficient. Toiletries are provided for so there’s no to bring your own. Body wash, shampoo, hand + face & conditioner are provided.
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
Helpful
Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Jan 9, 2020
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel. We are glad to hear you are satisfied with our hotel. We look forward to seeing you again. We wish you all the best.
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This hotel was absolutely fine but I was left unimpressed. Staff were polite and friendly and the location was very good, right next to Canal City and 10/15 minute walk from Hakata station. However the room itself felt a little tired and basic, and it was clean but it looked like there was dust in the carpet in some places. In fairness it was a good value room bearing in mind a fairly last minute booking, but it still wasn't so cheap that I can overlook that it also felt very budget for a hotel which is aiming to be a little classier.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
Helpful
Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Jan 9, 2020
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel. We are glad to hear you are satisfied with our staff and location. However, we apologize that made you feel uncomfortable about the dust on the carpet. We will try our best to provide you better service next time. We look forward to seeing you again. We wish you all the best.
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Stayed at this hotel for 7 nights on our rugby trip and although in a great location for shopping and train stations the room was extremely small. Ideal for light travelling but not with large luggage! Nowhere to put cases had to put on the bed every time. Room was spotless and the breakfast is your typical Japanese breakfast with plenty of choice. It has a coin operated laundry room which was great. Would definitely stay at this hotel again if we ever visit Japan in the future.
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Date of stay: October 2019Trip type: Traveled with friends
Helpful
Response from FukuokaWH, フロント オフィス マネージャー at Canal City Fukuoka Washington Hotel
Responded Oct 18, 2019
Thank you for staying with us and sharing experience at Canalcity Fukuoka Washington hotel! We are glad to hear you are satisfied with our hotel although the room was too small for you. We look forward to seeing you again. We wish you all the best.
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PRICE RANGE
$61 - $153 (Based on Average Rates for a Standard Room)
LOCATION
JapanKyushuFukuoka PrefectureFukuokaHakataHakata Station
NUMBER OF ROOMS
423
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Claim Your Listing Frequently Asked Questions about Canal City Fukuoka Washington Hotel
Which popular attractions are close to Canal City Fukuoka Washington Hotel?
Nearby attractions include Kushida Shrine (0.2 miles), Canal City Hakata (0.04 miles), and Nakasu District (0.2 miles).
What are some of the property amenities at Canal City Fukuoka Washington Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Canal City Fukuoka Washington Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Canal City Fukuoka Washington Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Canal City Fukuoka Washington Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Canal City Fukuoka Washington Hotel?
Conveniently located restaurants include Yoshizuka Unagiya, Ichiran Canal City Hakata, and Kawataro Nakasu Honten.
Is Canal City Fukuoka Washington Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Hakata.
Are any cleaning services offered at Canal City Fukuoka Washington Hotel?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at Canal City Fukuoka Washington Hotel?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Canal City Fukuoka Washington Hotel?
Many travelers enjoy visiting Fukuoka Castle Remains (1.7 miles), Momiji Hachimangu Shrine (3.6 miles), and Fukuoka Castle Shiomi Watchtower (1.7 miles).
Is Canal City Fukuoka Washington Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.