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Grand Hyatt Fukuoka

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1-2-82 Sumiyoshi, Hakata, Fukuoka 812-0018 Fukuoka Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (707)
Room & Suite (205)
Dining (55)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Fukuoka
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 135 hotels in Hakata
Location
Cleanliness
Service
Value
Travelers' Choice
Grand Hyatt Fukuoka is connected to Canal City Hakata, a multi-dimensional complex of business, entertainment and shopping facilities. The hotel is situated between Hakata station, the central station and Tenjin, the city’s business and entertainment centre; it is also just 5 km from Fukuoka International Airport. It is not only the ideal destination itself, but also a convenient base for excursions in the northern Kyushu area.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Complimentary tea
Banquet room
Meeting rooms
Massage
Chapel / shrine
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bidet
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
Japanese
1,564Reviews13Q+A78Room tips
Traveler rating
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Popular mentions
John O wrote a review Jun 2020
Los Angeles, California1,355 contributions676 helpful votes
This hotel has none of the Grand Hyatt qualities that you may have come to expect. It is at its best a dated and neglected Hyatt Regency. No bellman, staff struggles with even the most basic English, most of the outlets still closed including the club lounge, slow internet etc. The rooms and suites are very dated, and the bed was rock hard. AC worked, however. Sad to see Hyatt allowing this quality level hotel to carry their flag.
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Date of stay: June 2020Trip type: Traveled on business
2 Helpful votes
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Response from グランド ハイアット 福岡 広報担当マネージャー, マーケティング at Grand Hyatt Fukuoka
Responded Jun 29, 2020
Dear LoyaltyLobby, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and sharing your experience with us. First of all, we are very sorry to hear that we were not able to offer you services and facilities which commensurate with your expectation. We truly value your feedback and will do our utmost to improve our guestroom quality and services. We sincerely hope your future visit to Grand Hyatt Fukuoka will be under more memorable circumstances and we look forward to the opportunity of providing the high standards of service which you both deserve and expect. Grand Hyatt Fukuoka
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Ken Ip wrote a review Mar 2020
Singapore, Singapore78 contributions9 helpful votes
I stayed in a room with King bed with my wife and 4-yr old son. The room was big by Japan standards but the bed was crowding up against the 2 chairs and side table. The hotel is located right in the Canal city shopping mall so it was very convenient for shopping and eating. The main train station Hakata was nearby and the Tenjin area of downtown Fukuoka was just a few bus stops away. Although it is pricey, Grand Hyatt is a good place to stay.
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Review collected in partnership with ASUS 12 W8 IE Bookmark
Date of stay: May 2019
Value
Location
Service
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Response from グランド ハイアット 福岡 広報担当マネージャー, マーケティング at Grand Hyatt Fukuoka
Responded Mar 25, 2020
Dear Ken_Ip_in_SG, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and sharing your experience with us. We are very pleased to hear that you liked our location. Since our hotel is also close to many historical temples and shrines in Hakata, we hope you will have enough time to visit them next time. We are all looking forward to welcoming you and your family back to our hotel in the near future! Grand Hyatt Fukuoka
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Joanna_vigate wrote a review Feb 2020
Hong Kong, China286 contributions130 helpful votes
A super lovely hotel, close proximity to the international airport and conveniently located next to Canal City and the famous outdoor food street! what more can i ask for? hotel staff are friendly and always cheerful!
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Date of stay: January 2020
Value
Service
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Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka
Responded Feb 5, 2020
Dear Joanna_vigate, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka! We are very pleased to read your feedback and very much looking forward to welcoming you back to our hotel when you visit Fukuoka next time. Grand Hyatt Fukuoka
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RobertChew-MY wrote a review Jan 2020
Shah Alam, Malaysia318 contributions163 helpful votes
Wish we could stay longer From Check- In to Check-out, everything is good Room is spacious, comfortable and complete ammenties. Only complaint is that the room can be brighter Breakfast have good selections of western and Japanese Attached to FuKoaka largest Mall, means Shopping and easy access to all your needs.
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Date of stay: January 2020Trip type: Traveled with family
1 Helpful vote
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Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka
Responded Jan 30, 2020
Dear RobertChew-MY, Thank you very much for your recent stay with us and taking your time to write your feedback! We are very pleased to hear that you enjoyed staying with us. Regarding your comments for lighting in guestrooms, we will consider them for future improvements. We are looking forward to welcoming you back to our hotel I the near future! Grand Hyatt Fukuoka
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Peech wrote a review Jan 2020
Hong Kong, China226 contributions123 helpful votes
Stayed for 4 nights just before Christmas. Location by the water was pretty convenient, and there is a convenience store just across the street for any late night needs. Our room faced the inner fountain courtyard of Canal City, which meant we heard periodic music on the hour as the fountain show played. The size of the room was OK considering we were in Japan and didn't have a lot of luggage. The bathroom was of good size, with a large shower area next to a reasonably-sized bath tub. Would certainly look at staying here again.
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Date of stay: December 2019
Rooms
Cleanliness
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Response from GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka
Responded Jan 29, 2020
Dear Peech, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and taking your time to write your feedback! We are very pleased to hear that you enjoyed staying with us. Very much looking forward to welcoming you back to our hotel when you visit Fukuoka next time! Grand Hyatt Fukuoka
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PRICE RANGE
$153 - $358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt fukuoka hotel fukuoka, fukuoka grand hyatt, hyatt fukuoka, fukuoka hyatt
LOCATION
JapanKyushuFukuoka PrefectureFukuokaHakataHakata Station
NUMBER OF ROOMS
372
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Frequently Asked Questions about Grand Hyatt Fukuoka
Which popular attractions are close to Grand Hyatt Fukuoka?
Nearby attractions include Kushida Shrine (0.2 miles), Canal City Hakata (0.00 miles), and Hakatamachiya Furusatokan (0.3 miles).
What are some of the property amenities at Grand Hyatt Fukuoka?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Fukuoka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Fukuoka?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Grand Hyatt Fukuoka?
Yes, parking is available to guests.
What are some restaurants close to Grand Hyatt Fukuoka?
Conveniently located restaurants include Yoshizuka Unagiya, Ichiran Canal City Hakata, and Kawataro Nakasu Honten.
Are there opportunities to exercise at Grand Hyatt Fukuoka?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Grand Hyatt Fukuoka located near the city center?
Yes, it is 0.3 miles away from the center of Hakata.
Are any cleaning services offered at Grand Hyatt Fukuoka?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Fukuoka offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hyatt Fukuoka?
Many travelers enjoy visiting Fukuoka Castle Remains (1.6 miles), Momiji Hachimangu Shrine (3.5 miles), and Fukuokajo Tamonyagura (1.7 miles).