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Kobe Bay Sheraton Hotel and Towers

Traveler (1081)
Room & Suite (573)
Dining (189)

About

#1 of 3 hotels in Higashinada
Location
Cleanliness
Service
Value
Parking: 201
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Spa
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Hotel links
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Hotel deals
1,045Reviews
18Q+A
42Room tips
Traveler rating
  • 345
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  • 150
  • 39
  • 27
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+1
We stayed at the hotel for 2 nights. The room was of average size clean but was a bit dated. We had buffet breakfast at the hotel and were impressed by the various types of western and Japanese food as well as desserts available there. Most of the food there was tasty and the
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Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and Towers
Responded Jan 17, 2019
Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy breakfast and onsen. We do business with local farmers and we can serve various kinds of dishes with various fresh vegetables and fruits. We will share your comments with our team and continue to try to improve our service skill and provide you more comfortable stay on your next trip. Once again, thank you for choosing our hotel, and we hope we can serve you again on your future visits.
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Loved the free onsen at the hotel! It's also good to have 2 bars there for us to hang out at night because there seem to be no bars nearby. There are plenty of food choices around the hotel during the day though. I would also recommend taking the local train out to the city to
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Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and Towers
Responded Jan 10, 2019
Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy onsen, bars and sake museums. Nada area is famous for its Sake breweries. There you can learn about sake and enjoy sake tasting. These breweries are worth visiting when you come to Kobe! We will share your comments with our team and we will continue to try to improve our service skill and provide you more comfortable stay on your next trip. Once again, thank you for choosing our hotel, and we hope we can serve you again on your future visits.
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good hotel , situation is not so good . very lonely island in kobe called ROKKO ISLAND . onsen , the hot springs bath , was awesome .. rooms can get better beds and pillows .. mr dai of check in counter was extra helpful ..and hotel is foreigner friendly , as all staff
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Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and Towers
Responded Dec 29, 2018
Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy onsen. Our hotel utilizes a remote quiet location of the regional characteristics and aimed at urban resort hotel like can relax. It takes just 20 minute-ride on bus to downtown (Sannomiya). We will share your comments with our team and we will continue to try to improve our service skill and provide you more comfortable stay on your next trip. Once again, thank you for choosing our hotel, and we hope we can serve you again on your future visits.
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This is an enormous hotel out in the boonies (the middle of nowhere). Luckily, it is on a subway line and it was easy to get into Kobe. However, we can’t give this hotel a good rating – it smelt of stale seafood (particularly near the elevators); the room had an uncomfortable,
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Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and Towers
Responded Dec 15, 2018
Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and really regret to know that we were not able to exceed your expectations. Our hotel utilizes a remote quiet location of the regional characteristics and aimed at urban resort hotel like can relax. Moreover we are planning to renovate rooms from next year. We will share your comments with our team. Once again, thank you for choosing our hotel.
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Just had diner at the Sheraton Bar and Grill in Kobe Japan and the food was amazing. Ordered a charbroiled steak and Fries and both were delicious. It’s great to have a variety in Kobe when experiencing an elongated stay for business. I believe you will truly enjoy the Jazz
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Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and Towers
Responded Dec 15, 2018
Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your trip to Kobe. We appreciate your valuable feedback and we are glad to hear that you can enjoy your meal at Sports Pub ARENA. We hold Jazz Live show with regularity there. We will continue to try to improve our service skill and provide you more pleasant time on your next trip. Once again, thank you for choosing our hotel, and we hope we can serve you again on your future visits.
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PRICE RANGE
$120 - $312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kobe bay sheraton hotelsheraton kobekobe sheraton
LOCATION
JapanKinkiHyogo PrefectureKobeHigashinada
NUMBER OF ROOMS
276
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