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Best Western Yokohama

Traveler (118)
Room & Suite (203)
Dining (35)

About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
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Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Good to know
HOTEL STYLE
Safe
Charming
HOTEL CLASS

Location

Full view
198Reviews
409Photos
12Q+A
9Room tips
Traveler rating
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Popular mentions
Receptionists were very friendly with great positive energy and they could speak both Japanese and English. The single non-smoking room I stayed in was a bit small but smart and clean, and it came with towels, hair dryer, anti odor machine, shoe cleaner, room slippers and basic
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Response from BestWesternYokohama, フロント オフィス マネージャー at Best Western Yokohama
Responded Dec 25, 2018
First of all, thank you for choosing BW Yokohama Hotel and it was our pleasure having you with us. Also, we appreciate taking your time to provide us with your positive experiences and I will share your comments with our GM & all staff. Thank you again for your feedback and we look forward to welcoming you again in the near future ! Best Regards, BW Yokohama Hotel Manager GOTO.
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The room is good cleanliness. But narrow space and inside the bathroom's is just nice for one person as well. The staff very friendly. Good location to get the train station. Enjoyable and easy walk to go shopping mall. Got one halal restaurant served nan bread and curry nearby
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Response from BestWesternYokohama, フロント オフィス マネージャー at Best Western Yokohama
Responded Nov 29, 2018
Thank you for sharing your comments about your latest experience at Best Western Yokohama. First of all, I sincerely apologize that we were unable to provide enough room and bathroom satisfying, despite you being a loyal guest for us. Your valuable feedback for the service quality were already instructed to the staff personally and shared to our team as well, due to promise to continue making harder efforts to be a hotel that can provide services that can exceed your expectations. I sincerely hope that you will give us opportunity once again when you return to Yokohama. Sincerely, Best Western Yokohama Manager GOTO.
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This hotel is very convenient for public transport, which you will need, because it is not actualy in Yokohoma, which is 2 trainstops away. The reception area is good, with a Doutor coffee machine and places to sit. Our room was small, with the usual bed against the wall, but I
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Response from BestWesternYokohama, お客様担当マネージャー at Best Western Yokohama
Responded Oct 21, 2018
Thank you for sharing your feedback with us. We definitely value your loyalty as an BW member, and we're sorry to hear about your experience. On behalf of our team we would also like to offer our sincerest apologies for the issues you encountered on your recent stay with us. Customer satisfaction is our ultimate goal and this is not the impression we want to leave with our guests as they leave with the hotel. Thank you again for taking the time to tell your experience with us and we hope to have the chance to provide you with exceptional hospitality in the future.  Kind regards BW Yokohama Manager GOTO.
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Took taxi from Hamada Airport to hotel. Entrance to lobby requires you to use stairs. Not easy with luggage for cruise. Staff warmly welcomed us in good English. Paperwork was processed quickly. Got keys for room on 6th floor. Rate was with breakfast. Room small but clean and
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Response from BestWesternYokohama, 支配人 at Best Western Yokohama
Responded Oct 9, 2018
Thank you for taking the time to provide feedback regarding your recent stay with us. Your kind feedback will be shared with our front-desk staff as it will motivate us to strive for an even higher level of service. Once again, thank you for your comments and we are sincerely looking forward to welcoming you back in the near future. Kind Regards! Best Western Yokohama Hotel Manager.
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This hotel is just about 5 minutes walking from Tsurumi station, Room and toilet was good. The staff was warm and welcome. For breakfst, I like the curry, taste like the coco churry <3 I would like to stay here again if i go to yokohama :)
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Response from BestWestern_Japan, マネージャー at Best Western Yokohama
Responded Sep 11, 2018
Warm greetings and thank you for having chosen Best Western Yokohama for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan
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Professional photo exclusively commissioned by TripAdvisorBest Western Yokohama
The Executive Double Room at the Best Western Yokohama
Professional photo exclusively commissioned by TripAdvisorBest Western Yokohama
The Twin Room with Sofa Bed at the Best Western Yokohama
Photo provided by managementBest Western Yokohama
ゆっくりと入浴することはできません。よくある狭めのバスルームです。
狭いですがコンパクトにまとめてあります。工夫が見られます。
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12345641
U can search the google for it. Not too difficult. I have been there. but do not bring the email address with as I booked from expedia.
0 votes
the bed is had was a small double I am quite large and I think it would be a squeeze for two unless you are both quite slim the room itself is really small as well , but the breakfast and staff are both very good
1 vote
The last train (Keikyu line) from Haneda Airport will be at 00.16 Japan Time. There are train direct to Keikyu Tsurumi or you have to transfer at Keikyu Kamata / Keikyu Kawasaki Station. You could see the complete options of train schedule at Hyperdia website.
1 vote
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There are non-smoking rooms in the hotel. It was me who arrived at time when all of them were occupied. As for transfer from Narita airport: the quickest way is to take express to Ueno station and then take JR Keihintohoku line to Tsurumi (35 minutes).
1 vote
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They can communicate in English especially at Front Desk , so not to worry about this.
1 vote
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123
"the one facing to the sun :)"
"book the room that is not noisey from train"
"8 th floor"
"Easy access to public transport (train, city bus) ; small and cheap room ; stores and restaurants nearby"
"Try a different hotel..."
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12
PRICE RANGE
$44 - $148 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Rembrandt Inn Yokohama Tsurumi
LOCATION
JapanKantoKanagawa PrefectureYokohamaTsurumi
NUMBER OF ROOMS
185
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