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New Otani Inn Sapporo

Traveler (332)
Room & Suite (301)
Video (2)
Certificate of Excellence

About

#26 of 121 hotels in Chuo
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to New Otani Inn Sapporo, your Chuo “home away from home.” New Otani Inn Sapporo aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Nearby landmarks such as Sitatte Sapporo (0.1 mi) and Akapla (0.2 mi) make New Otani Inn Sapporo a great place to stay when visiting Chuo. Rooms at New Otani Inn Sapporo provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at New Otani Inn Sapporo guests have access to a 24 hour front desk, a concierge, and a coffee shop. You can also enjoy breakfast. Need a place to park? Parking is available at New Otani Inn Sapporo. Travelers looking to enjoy some shrimp can head to Nemuro Hanamaru JR Tower Stellar Place, Seafood Buffet Restaurant Nanda, or Suage Honten. Otherwise, you may want to check out a Mediterranean restaurant such as Farm to Table Terra or Fushimi Griller. Chuo is also known for some great monuments and statues, including Leonard Bernstein Statue, Arishima Takeo Literary Monument, and Horace Capron Statue, which are not too far from New Otani Inn Sapporo. New Otani Inn Sapporo puts the best of Chuo at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Hotel links
Visit hotel website
Special Offer:Package Deal
608Reviews
11Q+A
3Room tips
Traveler rating
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家族旅行でナチュラルコンフォートフロア「然」ラージツインを利用しました。ホテル名に“イン”と付くので、ビジネスホテル的な要素が強くないか心配しましたが、観光気分を害されることもなく杞憂に終わりました。 JR札幌駅にも大通りにも近いので、観光・ビジネスを問わず便利なロケーションです。 ナチュラルをコンセプトにした禁煙フロアは快適で、29㎡の部屋にエキストラベッドを入れて3人で利用しましたが、狭さを感じることはありませんでした。 朝食はインターネットでの評判通り、品数も多く、北海道ならではの食材を楽しめました。
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Response from NewotaniInSapporo, お客様担当マネージャー at New Otani Inn Sapporo
Responded 2 weeks ago
過日はニューオータニイン札幌をご利用いただきまして誠にありがとうございます。 またご感想をお寄せいただき重ねて御礼申し上げます。 お褒めのお言葉をいただき、スタッフ一同大変嬉しく思っております。 しかし、ご感想にもございますが、一部電信マネーは使用できますが、交通系電子マネーやスマホ決済等の導入もお客様のニーズに合せ前向きに検討してまいります。 これからもお客様のお役に立ち、お寛ぎいただき、喜んでいただけるよう努めてまいります。 是非、次回札幌へお越しの際は、ニューオータニイン札幌をご利用くださいますようスタッフ一同、待ちしております。
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Dated hotel but room refurbished though toilet not so. Was generally clean and service was good. Walking distance to Sapporo station. Hokkaido liner picks from hotel lobby to ski resorts, hence very convenient.
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Response from NewotaniInSapporo, お客様担当マネージャー at New Otani Inn Sapporo
Responded Feb 14, 2019
Thank you very much for stayed with us. We will consider your comment for the future. We hope to see you again soon. Once again Thank you very much. Best Regards.
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Chose the hotel on its location (near to Sapporo station and pick up point for shuttle to ski resort which is my following destination) and then availability of 4 bedded room. Short walk that could have been easier if it’s not winter (with snow covering the roads). The exterior
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Response from NewotaniInSapporo, お客様担当マネージャー at New Otani Inn Sapporo
Responded Jan 7, 2019
Thank you very much for staying with us. For give more pleasant stay to our guests .We are going to have a renovation in our rooms . We are looking to forward you again. Thank you very much for your comment.
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Don't believe all you see on the website. We booked a room for 4 people. On the website, the quad rooms looked new and nicely furnished. In reality, we were given one that was old and dated looking. Size-wise, the room was decent. The view was non-existent. It opened out onto an
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Response from ニューオータニイン札幌, お客様担当マネージャー at New Otani Inn Sapporo
Responded Jul 29, 2018
Thank you very much for staying with us at New Otani Inn Sapporo and posting your feedback about us. I would like to deeply apologize for making you feel uncomfortable at our accommodation . We appreciate the time you took to share your concerns,and it is our hope that you will give us the opportunity to better service you in the future.
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Location is within walking distance to Sapporo Station and Odori Park. However, the room was cramped and feels cheap in terms of material and design. Beds were uncomfortable. Reception service was uneven. I encountered one sourly reception staff on arrival. But subsequent
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Response from ニューオータニイン札幌, お客様担当マネージャー at New Otani Inn Sapporo
Responded Feb 22, 2018
Thank you veru much for staying with us at New Otani Inn Sapporo and posting your feedback about us. I would like to deeply apologize for making you feel uncomfortable at our accommodation and services. We appreciate the time you took to share your concerns,and it is our hope that you will give us the opportunity to better service you in the future.
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PRICE RANGE
$93 - $362 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporoChuo
NUMBER OF ROOMS
340
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