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HOTEL MYSTAYS Sapporo Aspen

Traveler (338)
Room & Suite (314)
Dining (74)

About

#4 of 20 hotels in Kita
Location
Cleanliness
Service
Value
HOTEL MYSTAYS Sapporo Aspen is a rare gem and a soothing retreat away from the hustle of travel or business. You will find the hotel but a couple of minutes from Sapporo JR station, making it your most convenient stay in the city. All our rooms are lovingly decorated with tapestry and Shimafukuro (owl) carvings, they also offer plenty of space, accommodating the needs of single travelers and families alike. Our restaurants also feature some of the best tables in the city and a much acclaimed breakfast buffet serving your Japanese and Western favorites, all made with love from fresh and Hokkaido produced ingredients.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Skiing
Shuttle bus service
Conference facilities
Banquet room
Massage
Parking garage
Parking
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Car hire
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Wheelchair access
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Desk
Refrigerator
Flatscreen TV
Bath / shower
Smoking rooms available
Safe
Telephone
Iron
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Japanese
Hotel links
Visit hotel website
Special Offer:Best Rate Guarantee
655Reviews
18Q+A
42Room tips
Traveler rating
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Popular mentions
+1
The location of the hotel is its main drawcard being only 2min walk across the road to the Sapporo Station - Daimaru - Stellar Place -ESTA transportation and commercial (shopping) mega establishments (side note : Some of the more notable tenants in ESTA are BIC Camera (occupying
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We came to Sapporo to view the cherry blossoms. The hotel is conveniently located about 5 minutes from Sapporo Station which is very convenient. There are also many shopping Malls around and no shortage of restaurants. There are also quite a few tourist sites within walking
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Stayed for 4 nights, used mainly as overnight stay on short day trips to other areas in Hokkaido such as Otaru and Lake Shikotsu. Tucked in a more peaceful north side of Sapporo train station, this hotel links you directly to the train station on road level and also underground
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Response from Destination809077, front desk clerk at HOTEL MYSTAYS Sapporo Aspen
Responded Apr 3, 2019
Dear Chinkeeleung, Thank you for your generous review of our hotel. We are glad you enjoyed your stay. Thank you for your comment regarding breakfast. Your feedback will be instrumental for us to improve our service. We sincerely hope to welcome you again at our hotel. Eri Tojima receptionst HOTEL MYSTAYS Sapporo Aspen
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Good thing there is a great bar downstairs, to help you sleep on those hard beds. Not a lot of room to even store your luggage. Beds were hard, pillows were lumpy, but the location was fantastic. Could come up from under street level from the main railway station directly across
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Response from Destination809077, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen
Responded Mar 15, 2019
Dear Guest, Thank you very much for sharing your comments regarding your stay with us at HOTEL MYSTAYS Sapporo Aspen. Thank you for your comment regarding bed and pillows in the guestroom. Your feedback will be instrumental for us to improve our service. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Isamu Asaka, Front Staff, HOTEL MYSTAYS Sapporo Aspen
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This is my 2nd stay after 8 years. I didn’t pick this hotel as my top choice but my travel agency not able to get room with the other hotel for 3 nights so we have to move on the next day. Mine was a superior twin. Room is big but lousy wifi and tv channels. Staffs not able to
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Response from Destination809077, 支配人 at HOTEL MYSTAYS Sapporo Aspen
Responded Mar 15, 2019
Dear Guest, Thank you very much for staying with us again. I appreciate you taking the time to share your review for your latest stay. While all of our staff is committed to working harder to make our hotel more comfortable, I am sorry to hear that you did not enjoy your stay on this occasion. Not only our language skills, but also our communication skills need to be improved continuously, to be more guest-friendly. We plan to implement improvements in our Wi-Fi service this year. Reviews from our guests are taken seriously, and we will be making every effort to improve our service. We hope to have you come back for another stay, when we would like you to see the improvement of our performance. Sincerely, Satoshi Sasaki, General Manager, HOTEL MYSTAYS Sapporo Aspen
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PRICE RANGE
$65 - $300 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporoKita
NUMBER OF ROOMS
305
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