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The Ritz-Carlton, Kyoto

Traveler (1496)
Room & Suite (465)
Dining (181)

About

#1 of 56 hotels in Nakagyo
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Opened in February 2014 as the first luxury urban resort in Japan, The Ritz-Carlton, Kyoto sits serenely on the banks of the Kamogawa river, with sweeping views of the famous Higashiyama mountains. The resort in Kyoto features 134 guest rooms and suites, four restaurants and bars, The Ritz-Carlton Spa, and four different types of banquet rooms ranging from corporate dinners, to meetings, exhibitions and private events. It also boasts a unique partnership with Pierre Hermé Paris, creator of Haute Pàtisserie, showcasing popular creations and introducing an exclusive range of signature desserts. Blending the centuries old traditions and rich culture of Japan's ancient capital with modern luxury, The Ritz-Carlton, Kyoto brings to life the cultural heart of Japan. The hotel is in close proximity to Kyoto's popular downtown areas including Gion, Pontocho and the city's retail and entertainment district.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
Romantic
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
Neighborhood
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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Popular mentions
We stayed here for a few nights while touring. This is a nice hotel, but not nearly as good as the Ritz in Tokyo. There is no Club floor. The hotel is much smaller and more intimate than the Ritz Tokyo, but there were major flaws considering the higher price for much less.
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I have never understood why people center their vacation around their hotel until I stayed at the Ritz Carlton Kyoto. This by far was the best hotel experience that I have ever experienced. From the complimentary bike and walking tours, to the softness of the bed, to the
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Response from simonfinch1968, Guest Relations Manager at The Ritz-Carlton, Kyoto
Responded 1 week ago
Dear Winnietc Thank you very much for your in-depth feedback, you have covered some amazing stories about your stay with us here in Kyoto. From the rooms to the activities, I must say you have taken full advantage on what`s on offer. The activities are amazing way of discovering Kyoto and all the icons in the early hours of the morning, where you can escape the crowds and immerse yourself in the culture. We hope to see you back one day soon and until then wishing you all the best from all the Ladies & Gentlemen at The Ritz Carlton Kyoto. KInd Regards Simon Finch Guest Relations Manager
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+1
Let me preface my review by saying that it was raining in Kyoto for much of our stay. But we had an absolutely amazing time! The hotel was a sanctuary of beauty and calm energy. From the street, you may not even recognize the hotel as the exterior isn’t flashy. But inside, the
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Response from simonfinch1968, Guest Relations Manager at The Ritz-Carlton, Kyoto
Responded 2 weeks ago
Dear jcc1777 We are very pleased that you enjoyed your stay with us and found he hotel to be your sanctuary. Kyoto really is a wonderful place whether it rains or shine, some even say the cloudy weather adds to the mystic. Never the less we are thrilled you enjoyed your time with us and hope to see you back here in Kyoto one day very soon. Wishing you safe travels. Sincerely Simon Finch Guest Relations Manager
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Rooms are nice, service is superb, concierges are helpful, location is perfect ... BUT... we check-in at 4:30 pm, which is not really an early check-in. A very kind "guest representative" then told us that unfortunately one of the three rooms we had booked was not ready ...
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Response from simonfinch1968, Guest Relations Manager at The Ritz-Carlton, Kyoto
Responded 2 weeks ago
Dear LesArlesiens First and foremost thank you very much for your stay, it was a real pleasure having you and your family with us here in Kyoto. I have had the pleasure of meeting you and of course addressing some of the challenges you had with us during your recent stay. I want to thank you for making us aware of these issues and hope the resolution was adequate. On the other hand I am very happy that you found our rooms up to your standards and our concierge service valuable. Again thank you for your insight, comments and most of all review, which is so important to us here. I wish you and your family safe travels where ever they may take you and hope to see you back here in Kyoto one day very soon. Sincerely Yours Simon Finch Guest Relations Manager
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We enjoyed our 3 nights here very much. The check in process was a bit strange - I think they are trying too hard not to be a hotel! You are then escorted to your room and it is there that they explain everything that is available, included etc. Somewhat over the top. The rooms
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Response from simonfinch1968, Guest Relations Manager at The Ritz-Carlton, Kyoto
Responded 2 weeks ago
Dear LindaH274 Thank you very much for your stay and of course your feedback. Yes indeed the in-room check-in experience, since we have no VIP lounge, we like to give our VIP guests the luxury of, by-passing the front desk and doing all the formalities in the comfort of their own room. Breakfast thank you, I will be sure to share your comments with our team. On the other hand we are very pleased you enjoyed the rooms and the location. Hope to see you one day back in Kyoto, until then wishing you safe travels. Kind Regards Simon Finch Guest Relations Manager
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PRICE RANGE
$938 - $1,900 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoNakagyoCity Center
NUMBER OF ROOMS
134
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