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Arashiyama BENKEI

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Guests1 room, 2 adults, 0 children
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About

#1 of 10 hotels in Ukyo
Location
Cleanliness
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Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Welcome Arashiyama Benkei was established in 1969 on the historical and scenic land known as Arashiyama. Thriving spring cherry blossoms, red autumn leaves blanketing the mountains, and cultural and historic landmarks give Arashiyama the distinction of being one of Japan’s leading sightseeing destinations. Just upstream from (west of) the Togetsu-kyo Bridge, which marks the center of the area, and situated alongside the murmurs of the Oi River, is Arashiyama Benkei. Our ryokan accommodations, built in the traditional sukiya-zukuri architecture style reminiscent of antique tea houses, is not simply a place to rest and eat, but also houses facilities in which guests can enjoy Arashiyama onsen (hot springs) and indulge in traditional Kyoto cuisine. Please visit us to experience the utmost in comfort and relaxation. -Rooms- Arashiyama Benkei is honored to provide 10 guest rooms, each with their own individual charm. Each room is thoughtfully designed and furnished in the Japanese style, featuring views of the Arashiyama mountains or our lush garden. Cherry blossoms in spring, cormorant fishing in summer, cascading colors of maple leaves in autumn, and a dusting of snow in winter. Our guests are certain to enjoy a peaceful stay among the beauty and stillness of this unique Kyoto scenery. -Onsen- Arashiyama onsen (hot spring) water has a pH of 8.3 and provides an exceptionally smooth touch that is said to beautify skin and wash away any travel fatigue. Benkei has indoor and open-air baths; both are available for men and women and are separated by gender. Guests who prefer to enjoy a bath in private may reserve a secluded open-air bathtub (same-day reservation, \2,160/group/45 minutes). -Cuisine- Guests at Benkei indulge in traditional multi-course kaiseki fare that uses seasonal ingredients found not only in Kyoto, but sourced from all over Japan. We take care in creating cuisine that appeals to all palates, yet maintains respect for the tenets of traditional Kyoto cooking. -Day Trips- Day trip guests at Benkei may also opt to enjoy a relaxing bath in addition to a gourmet meal. Reservations are required for combined onsen and dining day trips. The facilities open at 11:30 a.m. We offer full plans that include meals in private room (2 hours for bento meals or 3 hours for full-course kaiseki meals), baths, towels, and yukata robe, as well as more informal plans that include a restaurant meal in the open space and onsen bath.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Restaurant
Shuttle bus service
Banquet room
Fax / photocopying
Spa
Electric vehicle charging station
Parking
Free internet
Wifi
Public wifi
Internet
Breakfast available
Special diet menus
Wine / champagne
Vending machine
Taxi service
Hot spring bath
Massage
Open-air bath
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Classic
Languages Spoken
English, Chinese, Japanese, Korean
Hotel links
Visit hotel website
Offers & Announcements:Package Deal
Hotel deals

Location

Full view
Neighborhood
Western Kyoto
Western Kyoto is home to some of the city's best eccentricities. Kyoto's Saga-Toriimoto Preserved Street takes visitors back in time to the Meiji Period, where old homes have been transformed into tea houses and eateries. Pleasure boats drift down the riverbank, under wooden bridges that beckon nature lovers to hiking trails and botanical walks. The area's famously tall bamboo groves, monkey park, and impressive vistas during the Hanami cherry blossom viewing season mean that it is busiest in warmer months, though also gorgeous in the fall, when the mountains and hills along the banks turn multi-colored. Historic and engaging, even the rail cars in Western Kyoto seek to exemplify its traditional nature and scenic beauty. Many people, including natives, come to visit the 1,200 rakan statues at the Otagi Nenbutsuji Temple, which is still in use as a religious site.
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Popular mentions
Beautiful building that's traditional yet has the important modern comforts and full amenities. There wasn't a thing that wasn't provided with regards to toiletries and lounge-wear. Our needs were completely met. The rooms were pleasant and comfortable, the kaiseki meal was memorable and delicious and the onsen was well maintained and relaxing. We were able to communicate in Japanese, but the staff's English was also very good. Excellent location next to beautiful sites in Arashiyama. But the hotel was so comfortable, once we checked in, we didn't want to go back outside! Very hospitable, would definitely choose again!
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Review collected in partnership with this hotel
My girlfriend and I loved our time here and would highly recommend at least a one night stay. The property is beautiful and blissful, the staff is wonderful, and the service is impeccable. We only wish we had stayed a second night! It was very difficult to say goodbye.
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Review collected in partnership with this hotel
Response from arashiyama_benkei, 広報担当マネージャー at Arashiyama BENKEI
Responded 2 weeks ago
Dear twinfender, Thank you very much for choosing our ryokan "Arashiyama Benkei". And we are truly grateful to receive your review and share your impressions about your moments during your stay in our ryokan. Guest's review often tell us true point of views and the part of enjoyment in our ryokan especialy return customer, like you . As the provider of service and hospitality, it is one of the most valuable thing for us to receive review comment from our guest. As we are the traditional Japanese inn "ryokan", it is important that we treat our guest at the best. And your review is our reward for being a provider of traditional services. We thank you again for your kindness and hope we can welcome you again here at Arashiyama Benkei on another special occasion. Yours sincerely, Arashiyama Benkei
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The grace and beauty of the service was exceptional. It goes beyond "good service". You felt like your soul was acknowledged and cared for. Hard to explain. Its not a big box 5 star hotel experience. It is a mindful, graceful, spiritual 5 star experience. I visited on the anniversary of my beloved sister's passing and the experience gave me time and space to grieve and recover in just a short visit. My thanks to the wonderful staff for your gentle approach. The private dining experience was exceptional.
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Review collected in partnership with this hotel
Response from arashiyama_benkei, 広報担当マネージャー at Arashiyama BENKEI
Responded 2 weeks ago
Dear Monishay, First of all, thank you very much for your recent stay at our ryokan "Arashiyama Benkei". We are truly pleased that you have chosen our ryokan to stay for your wonderful trip in Kyoto. And also, we'd like to take our chance to thank you for giving us a review with your kind impressions with the great understanding of "ryokan" culture. Your detailed impressions will help us maintaining our ryokan as "foreign friendly" authentic Japanese inn. Thank you very much for your kindness again, and we really hope to see you and welcome you again here at Arashiyama BENKEI. BEST wishes, ARASHIYAMA BENKEI Benkei Tips; Get the best out of "ryokan" In a "ryokan", you can get more out of the basic necessities in life; food, shelter and clothing. An experience different from the common hotel. A Ryokan is an accommodation facility original to the owners taste, influenced by Japanese culture, style and feel, and the service of this unique accommodation cannot be found anywhere else in the world except Japan.
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+1
Had a really good experience here where we stay a night, even though the cost of a night's stay was quite steep. Service was great, they really wait on you like nobody's business, but I guess that's for the price you paid. Food was nice too, had a nice dinner and breakfast provided by the Ryokan (of course you had to select that option and pay more when u are booking). Didn't enter the onsen though but it looked nice. Would come back again when I am richer haha.
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Response from arashiyama_benkei, 広報担当マネージャー at Arashiyama BENKEI
Responded 2 weeks ago
Dear derrickteo89, First of all, we are very much pleased to receive your review about our ryokan "Arashiyama BENKEI". By seeing your review, we are glad that you were satisfied with your stay at our ryokan and services provided. In a Ryokan, you can get more out of the basic necessities in life; food, shelter and clothing. An experience different from the common hotel. A Ryokan is an accommodation facility original to the owners taste, influenced by Japanese culture, style and feel. A service that can't be found anywhere else in the world; only here in Japan. Again, we are pleased that you have liked a traditional style accommodation and enjoy of being and experience And thank you very much Wishing you all the best and hope to have another opportunity to welcome you and your family again. Truly the best wishes, Arashiyama BENKEI
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We stayed here in June 2019 based on the good reviews & the excellent TripAdvisor rating. Very disappointed. If you expect a true ryokan stay away from this one : it has nothing to do with a traditional ryokan. It is brand new, no feel and no charm, with none of the Japanese artefacts or authentic decoration. The rooms are small with no views except on the next house like you would get in any house in the suburbs. The service has nothing to do with a traditional ryokan. Instead of serving your dishes in your room in a ceremony style, they serve both diner and breakfast in a large common room with the other guests. Like in a canteen. We had the supreme honor of having our tables arranged face to a wall with absolutely no view to enjoy! They were not accommodating any of our little requests and could hardly understand or speak English. The onsen is a joke. If you like to enjoy the magic of Japanese onsen, forget this one. This is basically a rooftop where you enjoy absolutely no view ! Just a hole in concrete walls. Lastly I forgot an expensive and valuable item in the ryokan (my pair of vision glasses ). I called and emailed many times and received absolutely zero response. All this comes with the price of a very expensive ryokan rate.
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Response from arashiyama_benkei, 広報担当マネージャー at Arashiyama BENKEI
Responded 2 weeks ago
Dear Elisa S, We thank you so much for your recent stay in Arashiyama and staying in our ryokan "Arashiyama Benkei". It was our pleasure to serve you with traditional service and hospitality, and we are truly pleased to know your honest point of view. Thank you very much again for your kind impressions. Yours sincerely, A traditional ryokan, serving excellent Japanese cuisine and Arashiyama Onsen Arashiyama Benkei
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PRICE RANGE
$452 - $1,359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arashiyama benkei hotel kyoto
LOCATION
JapanKinkiKyoto PrefectureKyotoUkyoWestern Kyoto
NUMBER OF ROOMS
12
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