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Eastwood Hall

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1,116 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
Worcester, United Kingdom
Reviewed December 8, 2015

Stayed one night as part of a coach trip when we arrived our room wasn't ready and we had a long wait and then a very long walk to our room. After this though everything was fine our room was clean and comfy. We were there for Big Band Night and there were four or five other coaches and the...

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Helpful?
Thank 70ish
Chris M, Manager at Eastwood Hall, responded to this review

Dear 70ish, Many thanks for your kind review. I am very pleased that you enjoyed your stay with us. Apologies for the slight delay with the room, it was a very busy turn round and arrival. I will pass on your kind words regarding the service and food to the team. Look forward to welcoming you back shortly. Kind regards...

Leeds, United Kingdom
Reviewed December 7, 2015

Only stayed overnight but wasn't blown away our room needed an update the tv was out of the ark! We got into the room and someone else seemed to have the same room as their luggage was in the room along with ours the plug in the sink didn't work the taps were very difficult to turn off we had...

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Helpful?
Thank janicefaulkner123
Chris M, Manager at Eastwood Hall, responded to this review

Dear 992Jan, Thank you for your review. I was very disappointed to see that you stay did not meet your expectations. The bags in the room was a human error as the wrong room number was written on them. Which we addressed as soon as we knew about it. With regards to the bedrooms, we are in the process of...

Leeds, United Kingdom
Reviewed December 6, 2015

Before we arrived we read all the negative reviews so went expecting a bit of a nightmare. But I have to say the reviews are misleading. Everything is open to people's perception and no doubt you can have a bad crowd that spoils a stay, but sometimes that's not a fair reflection of the hotel, more a reflection of the...

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2Thank MrMcGoohan
Chris M, Manager at Eastwood Hall, responded to this review

Dear Mr McGoohan, Thank you for your kind review. I was very pleased to see that you enjoyed your stay with us. Thank you for the notes on the room, I will personally follow this up with my team. We have been doing a lot of work with our food and beverage offering and recently launched our new Tempus evening...

Bingley, United Kingdom
Reviewed December 5, 2015

I found this hotel to be a very mixed experience. First impressions were not good, arriving in the dark it was not obvious where to park or where the reception was, there are signs but they are rather discreet in the dark. It's a long walk to the rooms, as others have noted, and the corridors are all identical and...

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Thank Bullmer
Chris M, Manager at Eastwood Hall, responded to this review

Dear Bullmer, Thank you for your kind review. We are doing some work on our TV's and currently replacing them with flat screen TV's. Further to this we are also looking at upgrading our selection of channels available to watch. You make a valid point on the signage, myself and the management team will be doing some project work on...

Rotherham, United Kingdom
Reviewed December 4, 2015

I stayed at the hotel as a apprentice for Vauxhall and I will not be staying again as the service was terrible the food was terrible they have no manners to people and they try to belittle people, also the facility's was inadequate and the games room only had one console and it did not have wires. Also the manager...

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Helpful?
Thank Elliot L
Chris M, Manager at Eastwood Hall, responded to this review

Dear Elliot L Thank you for your feedback. I am sorry if felt the team did not look after your group as expected. We aim to ensure we offer great customer service to all guests. The management team will provide feedback to all groups should the need arise or complaints about them be logged. I will ensure the management team...

Rotherham, United Kingdom
Reviewed December 3, 2015

On the website this place is described as a luxury hotel and event venue. Well maybe there is luxury only in certain rooms. My room was adequate for a one night stay (a standard double) certainly did not possess any luxury, it looked 'tired' The TV was a really ancient one , the style I thought had been made redundant...

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Helpful?
Thank colleen059
Chris M, Manager at Eastwood Hall, responded to this review

Dear colleen059, Thank you for your review. I was very disappointed that your stay did not meet your expectations. I would like to again extend our apologies for your experience. We are working on improving all the areas you have mentioned and thank you for bringing this to our attention. I hope you do return to us shortly, and look...

Spalding, United Kingdom
Reviewed December 1, 2015 via mobile

Well I booked the room here online via a well know hotel agent about 2 weeks before arrival to celebrate our 2 year anniversary. Upon arriving at the hotel I was to to wait as the manager is on her way. The manager arrives saying sorry we have seemed to have double booked your room so we have arranged an...

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Thank Adam B
Chris M, Manager at Eastwood Hall, responded to this review

Dear Adam B, Firstly congratulations on your recent anniversary and choosing to spend this special occasion with us. However it seems on this occasion we have not got it right and I am sincerely sorry for this. I would like to personally discuss this with you and ensure we make this right with you. if you could contact me on...

Redditch
Reviewed November 30, 2015

Stayed for one night with my daughter to attend a birthday party. We'd booked a twin room but they had none when we arrived, so we were upgraded to an apartment at no extra cost. That was pretty good & they said they would put an extra bed in our room after we'd gone out for the evening. When we...

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Helpful?
Thank NarcissisticNobody
Chris M, Manager at Eastwood Hall, responded to this review

Dear NarcissisticNobody, Thank you for taking the time to write your review. I was very pleased that you enjoyed your stay with us. Apologies that the bed wasn't made for you upon arrival back from your night out, I will personally follow up on this. I will also pick up the few notes you have made on the room. Once...

Warwickshire, England
Reviewed November 28, 2015 via mobile

Got a great offer of two nights B&B, 3 course evening meal & a free bottle of wine. Room was of a good standard & comfortable. Food was fresh, with a variety of choices. Excellent customer service throughout the stay. Gym facilities - good. Would recommend staying at Eastwood Hall.

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1Thank TidneyGirl
Chris M, Manager at Eastwood Hall, responded to this review

Dear TidneyGirl, Thank you for your kind review! I was pleased to read see that you enjoyed your stay with us. I will be passing on your kind words to the team. We look forward to welcoming you back in the near future Kind regards Chris Marais Operations Manager

Leicester, United Kingdom
Reviewed November 24, 2015 via mobile

I stayed here early last year and was very impressed. Impressed enough to revisit last month. How has a hotel gone so down hill? The staff are now clue less, the hotel has lost its personality and standards. Needless to say, I won't be back next year.

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Helpful?
Thank philo414
Aygul M, Manager at Eastwood Hall, responded to this review

Dear philo414, Thank you for your review. I am sorry to hear that your stay was less than comfortable. We normally pride ourselves on high levels of customer service and care. Just to let you know, there is a manager on duty 24/7, whose responsibility is to ensure all our guests are happy, so we could make it right for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Eastwood Hall, Nottingham is located just a short drive away from the historic city of Nottingham and is a leading conference venue and hotel in Nottinghamshire. Set in 26 acres of spectacular grounds Eastwood Hall combines the historic with the modern to deliver an unforgettable setting for conference and business events, weddings and short breaks. Swimming pool opening times Monday - Friday 6am - 22pm and Saturday and Sundays 7am to 8pm. Please note Children's splash times are Saturday's 3pm-5pm and Sunday's 9am-11am. Outside of these times children are not allowed to use the pool. ... more   less 

Additional Information about Eastwood Hall

Address: Mansfield Road, Eastwood NG16 3SS, England
Location: United Kingdom > England > Nottinghamshire > Eastwood
Price Range: $84 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastwood Hall 4*
Number of rooms: 150
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Also Known As:
Eastwood Hall Hotel Eastwood
Eastwood Hall Hotel Nottingham
Eastwood Hall Nottinghamshire
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Questions & Answers

Here's what travelers have asked, with answers from Eastwood Hall staff and other travelers.
12 questions
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Questions? Get answers from Eastwood Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay somewhere else.”
KGB40, 4 weeks ago | Read review
“All rooms are identical!”
DASHDerbyshire, Mar 13, 2017 | Read review
“This is a large hotel, if you have walking problems ask for a room close to the restaurant.”
tyketyke, Mar 12, 2017 | Read review
“Please tell the staff if you have problem, they were very approachable.”
happycampers2017, Feb 27, 2017 | Read review
“All rooms are a decent walk from the reception. Be expected to walk.”
bigmeads21, Feb 27, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question