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Terra Luna

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188 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Australia
Reviewed February 21, 2014 via mobile

Got a room which was in the 3rd floor of a building. It was a 3 by 3 m room approx which had 2 beds in it for us to share. The beds were too short for me and the pillow was so low I had a sore neck for 3 days after sleeping there. Could not stand up in...

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1Thank Sabretoothed
terraluna, Propietario at Terra Luna, responded to this review

decided to take what was available and use the available appartment and bungalow for 4-5 people each trying to solve the group lodging problem. We just respect their decision and follow their booking request. But apparently once in Terra Luna, your group did not respect the planified rooming list for that 2 nights as it would not have been necessary...

Morganton, North Carolina
Reviewed February 9, 2014

We kept a foreign exchange student from Chile in 1999/2000 and finally were able to spend 2 weeks with her and her family in Coyhaique. They arranged this trip. Of all the unbelievable excursions we did while in Chile, this one was the bell ringer! First, the lodging at Terra Luna on the shores of breathtaking Lake General Carrera provides...

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1Thank Clay R
Oxford, United Kingdom
Reviewed January 17, 2014

The best option in Puerto Guardal - probably the only one! While it is certainly not cheap anymore, the view was spectacular, and the wooden quadruples definitely very nice. It's quite in the middle of nowhere, close to Puerto Guardal but still a bit of a walk. At night they offer a set menu which we did not want to...

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Thank travelOlady
Vancouver, BC
Reviewed January 16, 2014

Many aspects were terribly wanting, though the weather didn't help. While many rooms had their fires lit, mine did not and it was freezing. It was incredibly muddy everywhere. The food was terribly poor. But this is a spectacular part of the world. To summarise, come in summer, maybe. Don't come in winter.

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Thank GBN31
terraluna, Propietario at Terra Luna, responded to this review

Thank you for your comment. I am sorry you had this bad weather and "cold" experience but I can not explain one thing.... As you said all our cabin have a fire stove inside, this this except our Conejera and Cueva "camp huts" (like a "mobile home") that we normaly only use in summer when occupancy is high. So I...

Reigate, United Kingdom
Reviewed January 12, 2014

The hotel is in a great location with spectacular views. Unfortunately, the focus appears to be on the trips and activities. Our room was rather tired and not very clean, and we had the worst meal of our 3 week Patagonian trip.

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1Thank aliz2628
terraluna, Propietario at Terra Luna, responded to this review

Your comment which sound a bit strange to me. We think that being focused on excursions and activities in such a beautiful place with so much to visit, is rather a quality than a problem. And it's a pity you can not apreciate it as that is exactlty TERRA LUNA's "plus". In our lodge, you'll never get bored as we...

Valby, Staden Kobenhavn, Denmark
Reviewed November 17, 2013

My boyfriend and I, went to Terra Luna for 4 days... The first impression was, that it is one of the most beautiful places in the world. The owner is very service minded and so is the staff. We had a great room, with everything we needed.. The trips are amazing, and we had a lot of help and service...

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Thank Maria C
Washington DC, District of Columbia
Reviewed March 7, 2013

I stayed at Terra Luna with two friends for three nights in February 2013. It could not be a more beautiful location, on a hillside of the lake. We stayed in the Cristal bungalow, which was clean and lovely. I think it would be a bit of a tight fit for six people (although there are beds for that many)...

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1Thank PKY7890
Reviewed August 2, 2012

We had taken one of the tours offered by this place in a speed boat to a glacier. Food was terrible, water almost unavailable, treatment worst than that. The place (The glacier itself) is outstanding, sadly they don´t advice that you will need a lot of mosquito repelent, and all of us where bitten. The staff, particulary the owner, where...

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3Thank yhazan
terraluna, Propietario at Terra Luna, responded to this review

This person never lodged, neither officially booked a single night in TERRA LUNA (booking requires prepayment). Concerning the excursion itself, everybody saw the great time he had, ear his laughs, can confirm his happiness and the thousands pictures he took. In short words... this is not an objetive opinion about TERRA LUNA, but a "personal motivated" opinion due to many...

Brussels, Belgium
Reviewed May 19, 2012

I stayed at the Terra Luna as part of a trip along the Carretera Austral. Unfortunately I only spend one night over here on my way back from Caleta Tortel to Coyhaique. This is by far not enough and I surely will return one day to spend at least 3 or 4 days in order to take in the outstanding...

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Thank BelTiti
Berlin, Germany
Reviewed March 4, 2012

We have stayed in the Tera Luna for 2 nights. The place looks from a natural geographic film, diner there were expensive but excellent, the the service and the people were terrible. From the first second people put pressure on you to take their excursion, the owner even did not stop pressuring us when the dinner arrived and got cold,...

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8Thank RaniBS
terraluna, Propietario at Terra Luna, responded to this review

Thank you for your opinion about my lodge and myself. But I suppose it would have been more helpfull to talk face to face about your problem instead of using internet. , as we could react and correct eventual mistakes to make your holidays more pleasurable. This has always been our aim. But now that we have no more options...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Terra Luna Lodge is located 290 Km south from the city of Coihaique (Chile), in Puerto Guadal, on the shore of lake General Carrera, facing Patagonia Northern Icefield and its impressive glaciers Leones, Nef and Soler, Laguna San Rafael and Mount San Valentín (4058m), Patagonia’s highest peak.. Puerto Guadal is a strategic location and n a bay renowned for its exceptional micro-climate that allows to visit the area “all year round”. Lake General Carrera. Some kilometers to the south is Río Baker, a fisherman’s paradise and Lake Cochrane where it’s posible to visit Tamango Nacional Reserve dedicated to “Huemules” (Andean dear) protection and Cerro San Lorenzo (3706 m). To the North are “Capillas de Mármol”, incredible marble caves drown by erosion of the lake waves, Glaciar and Exploradores Valley and Cerro Castillo National reserve, in between many other Natural treasures. During low season (from May to August) we offer promotional rates and alternative very interesting activities such us rural tourism, snowshoes, trekking and boating excursions. Charms of Patagonia in autumn and winter are yet to be discovered, and in several cases they can even be superior than high season scenaries. Some of the most important advantages that low season can give you are: amazing colors, no insects nor wind, almost no tourists around, no dust on the roads and finally considerably lower rates. It’s also the best time for photography (light & colors), Navigation is also better no winds means no waves on the lakes and overflights have much less turbulence as well. Terra Luna offer Apartments and Bungalows completely equipped allow to lodge confortably amongst nature, with a complete infrastructure. A real paradise in Chilean Patagonia…Terra Luna offer Apartments and Bungalows completely equipped allow to lodge confortably amongst nature, with a complete infrastructure. Our capacity is 54 persons and we have bar, restaurant, private discotheque, Audiovisual room, Cinema, Jacuzzi, Hot Tub, sauna, laundry, children area, telephone, Internet WI-FI, mini climbing wall, billard, private transportation, bikes, boats, and kayak rental , mini shop, and parking, to enjoy Chilean Patagonia. We also offer “All inclusive” traditional active programs and Expeditions for the most sportive people. For “Walk In” visitors, we offer simple lodging alternatives with optionnal activities and excursions to different spots by the way of trekking, horseriding, biking, overlanding, and jet boating to unknowned but incredible glaciers Leones and Soler. Besides Terra Luna offers unique expeditions to the Northern Icefield magical white world. ... more   less 

Additional Information about Terra Luna

Address: Km 1.5, Carretera Austral | Camino Chile Chico, Puerto Guadal, Chile
Location: Chile > Aisen Region > Puerto Guadal
Price Range: $98 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Terra Luna 3*
Number of rooms: 50
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Also Known As:
Terra Luna Chile/Puerto Guadal
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Questions & Answers

Here's what travelers have asked, with answers from Terra Luna staff and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Study the various options as many different types of accommodation exist”
  • From the bed in the treehouse
  • From the terrace of the treehouse
  • Treehouse from up the hill
  • Shower
  • Good size toilet
  • Shaded terrace
  • View towards the lake
  • treehouse
 of 5 bubbles huys25, Mar 30, 2016 | Read review
“Ask the boat for privacy but check the value for the price and check the neccessary reparations.”
 of 5 bubbles extravacance, Feb 20, 2016 | Read review
“Most of the rooms/lodges offer a view on the lake. If you can choose, try to be as close as possible.”
 of 5 bubbles Spery_84, Jan 12, 2016 | Read review
“Try "El Nido" ("The Nest") cabin. It's on the top of a tree.”
  • View from the Main Lodge terrace
 of 5 bubbles 429filippob, May 25, 2015 | Read review
“Wifi at restaurant only”
 of 5 bubbles sorenl843, Mar 24, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question