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Mortegi Palace Hotel & Spa

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Mortegi 3, Mortegi 14-260 Poland
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$73
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Free cancellation until 12/10/22
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Traveler (229)
Room & Suite (46)
Dining (17)

About

Location
5.0
Cleanliness
4.9
Service
4.5
Value
4.6
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Car hire
Indoor pool
Restaurant
Business Center with Internet Access
Spa
Facial treatments
Concierge
Currency exchange
Laundry service
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Polish
87Reviews1Q+A1Room tip
Traveler rating
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Kitty_luxe wrote a review Jun 2022
London, United Kingdom106 contributions91 helpful votes
I was extremely blessed to have a surprise booked for me for my birthday by my family. We had lunch at the hotel restaurant; the food was beautifully presented, it was fresh and lovely. I chose steak tatar and the egg was so fresh it poured over the steak perfectly. The cocktails whilst presented on a slightly tacky looking menu were lovely. The waiting staff were attentive- the waiter changed shifts midway through our lunch and came to tell us that he was leaving and that his colleague would be taking over, which was a nice touch. My family also organised me a beautiful fresh fruit and cream cake which tasted divine and was presented beautifully. The decor was really impressive , a powder blue with traditional dark wood. It was impeccably clean. After that, they surprised me with a horse and carriage ride through the town and surrounding countryside. The horses were beautifully turned out, well muscled with a beautiful top line whilst the ladies were extremely knowledgeable about horses, the different disciplines and I would have no qualms about taking a lesson from them or going out on a hack. The riding facilities are on a par if not of a better standard than what you will find abroad. The ride was lovely and the horses were well behaved. After that I was surprised with an alpaca walk with Olaf and Nel, their 2 young alpacas, that was an amazing experience. I did it with my 11 year old niece and it was so much fun. They are stubborn little creatures but as the lady advised us, rub them on the front of the neck and they will yield , and they did. They also have a small zoo which is full of alpacas, emus, birds , rabbits , goats, deer and sheep, to name what we saw. They are all beautifully looked after and very happy. The only let down was the spa treatments that my sister surprised us with. I chose the ‘Serca Natury’ or ‘Heart of Nature,’ with a masseuse/therapist called Sandra. Sandra was terrible. She ruined the surprise. This particular therapist was the most clueless individual working in a spa that I have ever had the misfortune of coming across. There was no interaction on her side apart from her telling me her name. Not once did she ask whether I was comfortable, what she was about to do- I could have rubbed oil on my legs myself at home, she didn’t massage my arms or neck area which is the area I needed most , and didn’t ask me once if I was comfortable or offer to fill the head hole or support my neck. I was so angry by the end of it, something I have never been at the end of a spa treatment. It really was a waste of time and money! The other members of my family were happy with their treatments and the spa did offer to rectify the situation but it was too late, the surprise had been ruined. This caused a lot of upset as my sister had planned this months ago on what would have otherwise been a perfect afternoon filled with magical things. It’s caused a lot of upset even after we got home as it really should have been perfect and as the birthday girl I felt it was a complete waste of money. Overall, it is a fabulous place to go with family or as a couple and there is plenty to keep you occupied, if you like bicycle rides you can rent a bicycle and cycle out in the Polish countryside. Had sloppy Sandra and her shockingly bad attempt at doing a massage not occurred, it would have been 5 stars plus as the review. My mum and my niece absolutely raved about their treatments, my sister too but they had different therapists for theirs.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: The restaurant is open from 1pm onwards.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lars poster wrote a review Jun 2019
13 contributions3 helpful votes
Had our wedding at Palac Mortegi over 3 days in June 2019. Beautiful location, excellent food and service. The palace itself is beautifully restored and the grounds are immaculately kept with lots to do for all ages. Food and service was excellent whether a full formal dinner, relaxed lunch or late breakfast. The rooms in the palace itself are stunning - all amenities, wifi, period décor without being shabby. Bar and restaurant available throughout the day. The spa was clean and well equipped. Zoo, playground and boating lake for the youngsters. The location is a little off the beaten track but the staff were excellent at organizing transport to the nearest train station (about 25 km away). In general the staff were attentive, efficient and flexible and had no problem with English. The prices were very reasonable for what you actually get and the general sense of luxury that the place imparts. Recommended highly for a stay or if you have a function to organize in this part of Poland.
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Date of stay: June 2019
Value
Cleanliness
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marek G wrote a review Mar 2019
Gdansk, Poland29 contributions26 helpful votes
I have been there just for a weekend. A very luxury hotel with beautiful surroundings. Excellent food and very good service. Peaceful with beautiful park. Good for hideaway or for families with children. It is so spacious that it will no interfere with your plans to hide or be active. Tennis court, mini zoo, horses, lakes, woods... I want to come back there when I will have a chance
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mazhin wrote a review Jul 2018
Vevey, Switzerland22 contributions4 helpful votes
We stayed here recently for 3 nights to celebrate a wedding with friends. This location was perfect and they had everything we needed. Friendly staff, varied food options, lovely quiet rooms and spacious venues to accommodate all the celebrations - all within the beautiful setting of the Polish countryside. I did not try out the spa but other friends who did said it was great. It was a really fantastic long weekend stay.
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Date of stay: July 2018
Value
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Palacmortegi, Kierownik sprzedaży at Mortegi Palace Hotel & Spa
Responded Jul 31, 2018
Thank You very much :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert Kaminski wrote a review Nov 2017
Warsaw, Poland101 contributions27 helpful votes
Great pleasure to visit Mortęgi Palace and Spa last weekend! Even the weather was not perfect our weekend was nice and inspiring. Buildings renovated with great attention to details, fantastic spa and really superb cuisine (both for breakfast and dinner), very interesting ‘local’ beer, charming park, cosy chapel and horses... In fact everything you need for god’s weekend with your Family. And if you add a specially prepared room for kids with lot of toys you know why I will be back there. Vegan and vegetarian persons will be satisfied as well. Reasonable prices, also for spa’ offers. Very kind and helpful staff. What else do you need to offer yourself a good and relaxing time? Highly recommended, especially to history passionates.
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Date of stay: November 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Palacmortegi, Kierownik sprzedaży at Mortegi Palace Hotel & Spa
Responded Jan 17, 2018
Dear Sirs, thank You fot this wonderful opinion. Do You mind if we use Your words " one of the top weekend destinations for You" ? :) Have a nice stay - next time !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
juliebod wrote a review Jan 2017
Southampton, United Kingdom26 contributions5 helpful votes
Excellent food and impeccable service! What a beautiful place for dinner! Despite the fact that we turned up wrapped up for the snowy weather, we didnt feel out of place - our waitress was friendly, helpful and attentive but not intrusive. The food was served quickly and what quality! The reason I am gushing, is because it is quite easily the best food and the most sumptuous location, I have ever had dinner - and it was such an unexpected find! My only negative was the lack of vegetarian choice - however my daughter loved her pasta and a dessert to die for!!!!
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Date of stay: January 2017
Value
Cleanliness
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$60 - $88 (Based on Average Rates for a Standard Room)
LOCATION
PolandNorthern PolandWarmia-Masuria ProvinceMortegi
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MORTEGI PALACE HOTEL & SPA $57 ($̶7̶2̶) - Updated 2022 Prices & Resort Reviews - Poland

Frequently Asked Questions about Mortegi Palace Hotel & Spa
Which popular attractions are close to Mortegi Palace Hotel & Spa?
Nearby attractions include Strzelnica Tylice (4.3 miles) and Church of the Visitation of the Blessed Virgin Mary and St. Anna in Lubawa (3.5 miles).
What are some of the property amenities at Mortegi Palace Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Mortegi Palace Hotel & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Mortegi Palace Hotel & Spa?
Conveniently located restaurants include Restauracja Spichlerz, Karczma Nad Sandela, and Jadłodajnia Ratuszowa.
Are there opportunities to exercise at Mortegi Palace Hotel & Spa?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Mortegi Palace Hotel & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Mortegi.