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Villa Zolitude Resort and Spa

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Villa Zolitude Resort and Spa
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524 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Northamptonshire
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 1 week ago

This place sounded lovely but on arrival we were soon aware there were numerous huge spiders (some the size of plates) inside the villa. We had to stay awake in turns. The worst holiday experience ever. Couldn't wait to leave the place.

Helpful?
Thank Terry70
Jitsak L, General Manager at Villa Zolitude Resort and Spa, responded to this review

Dear Terry70, Thank you so much your review and on behalf of the entire team we are deeply sorry for your recent experience at our resort. We make every effort to create a relaxing environment for each guest and do apologise that your stay with us did not leave such positive impressions. Especially for arachnophobia, we understand that this issue... More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was absolutely speechless during my stay here, probably the reason it's taken me so long to write this review ! Everything at this resort is as luxurious and impressive as the photos. We stayed in one of the treetop duplexes, and from the beginning to end our stay was full of excellent service. Upon arrival you are greeted with... More 

Helpful?
Thank ericka m
Jitsak L, General Manager at Villa Zolitude Resort and Spa, responded to this review

Dear ericka m, What a wonderfully descriptive review! Thank you so much for your kind words. We are over the moon to hear that you enjoyed our recent stay with us at Villa Zolitude. What could be better than rewarding yourself once in a while with a serene escape from your busy day-to-day lives to find your own personal space... More 

Bangkok
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first trip here as a couple, as my boyfriend used to work for the hotel. The airport pick-up was smooth. Appreciated the upgrade and the flexibility to pay by cash in all, since I forgot my credit card Lots of small delights I want to highlight, while generally other reviewers have commented on the usual great service. 1. The... More 

Helpful?
1 Thank calvin0307
Jitsak L, General Manager at Villa Zolitude Resort and Spa, responded to this review

Dear calvin0307, Thank you for choosing to spend your recent hideaway with us! And it's great to know our entire team and the small delights made a difference during your stay. I'll be sure to pass your comments along. All of us at Villa Zolitude wish you both a refreshing change on your journey home and please stay with us... More 

Bangkok
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A holiday means a few things to be now. Able to disconnect for once - there was a time the first thing I ask upon checking in, is the wifi password. Villa Zolitude does provide stable and great wifi - but I heard that from my partner. Me? I was in the pool for the most part, catching criminals (through... More 

Helpful?
Thank Wiboon A
Jitsak L, General Manager at Villa Zolitude Resort and Spa, responded to this review

Dear Khun Wiboon, What a terrific review - thank you so much for your third visit! There is nothing more delightful that seeing our guests coming back and all of us at Villa Zolitude are always committed to creating a memorable and feeling 'at home' experience for our guests, and it makes us happy to know you had another great... More 

Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The rooms are far apart and you will have to take the cart to transfer to rooms or lobby. The staff considers this a pain and are very considerate towards its guest. The shuttle staff is no better. They are very insensitive towards guest and their requests. Makes your stay very unpleasant. Please reconsider a visit to this place!

Review collected in partnership with this hotel

Helpful?
1 Thank abrarm545
Jitsak L, General Manager at Villa Zolitude Resort and Spa, responded to this review

Dear abrarm545, Thank you for staying with us and for taking the time to share your review. It's important for us to ensure every guest has a wonderful experience, and from what you shared we were certainly not at our best during your stay. I regret that the resort layout and the location of our villas did meet your expectations... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

I stayed in Hotel Zolitude in June 2016 for 3 nights. On June 12, I left my Breastpump in the room and called Hotel Zolitude and they said that they could send me back the pump by air and charge the postage fee to my credit card. I told them I prefer them sending me back the pump by sea... More 

Helpful?
Thank Graceyung
Jitsak L, General Manager at Villa Zolitude Resort and Spa, responded to this review

Dear Graceyung, I am so sorry for the multiple challenges you had with the handling of your item left behind at the resort. Please accept my sincere apologies and I will be making sure that I speak with the appropriate staff regarding the comments above and get back to you with the solution as soon as possible. I assure you... More 

Dubai, United Arab Emirates
Level Contributor
136 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Ok I'll tell you what we love..! Our tree top duplex pool villa comes with glass window from floor to ceiling. Upstairs -Massive bed with a bathtub in the middle of the room,separate shower and toilet. -Walk in closet with full range mirror and door. -Yellow light,so many lights with easy control. -Massive tv screen -2 air conditioning -Beach or... More 

Helpful?
Thank Yadita
Jitsak L, General Manager at Villa Zolitude Resort and Spa, responded to this review

Dear Yadita, A very nice heart warming review to receive from you! Thanks for taking the time out to let us know about your experience and put together what you love about your villa. All our team at Villa Zolitude put their hearts into making it a true solitude experience - "Solitude is refreshing; an opportunity to indulge and renew... More 

Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 21, 2016 via mobile

A great looking place which however disappoints. 1. Design flaws in the villas which does not ensure privacy. 2. Dirty bathtub with lizard droppings 3. Room was not turned down. 4. Service is not what I expected from such a resort. Service was unprofessional. I felt that staff were not properly trained. 5. Breakfast was disappointing with sub standard food... More 

Helpful?
1 Thank thegreedysquirrelSG
Jitsak L, General Manager at Villa Zolitude Resort and Spa, responded to this review

Dear thegreedysquirrelSG, Thank you kindly for your candid feedback. I do regret that the overall experience did not meet your expectations and I’m sorry to hear that your experience was not a positive one. I sincerely apologize for the issues that prompted a lower rating than we're used to seeing. As our valued guest, our team is committed to accommodate... More 

Strasslach
1 review
5 of 5 stars Reviewed August 20, 2016

'After a very busy time and much travelling we stayed 9 days in this wonderful secluded resort.Our villa was very comfortable and beautifully furnished. The menue was diversified and the food excellent. Service was very frendly and extremely attentive and everybody strived to meet our wishes. We will definitely come back

Review collected in partnership with this hotel

Helpful?
Thank tinacF8483FV
Jitsak L, General Manager at Villa Zolitude Resort and Spa, responded to this review

Dear tinacF8483FV, Wow, we're so thrilled to you know had such an awesome 9-day hideaway at Villa Zolitude and appreciate the outstanding review! I will pass on your kind comments to the team and they will definitely love it! Thank you for staying with us and we can't wait to see you again in your own "little slice of paradise"... More 

Tokyo, Japan
1 review
4 of 5 stars Reviewed August 15, 2016

Good environment and the tress made me feel very relax. My wife and I chose the aroma massage. I thought Thai massage was very stretched massage. However that is completely different from what I had imagined. It is very good.

Review collected in partnership with this hotel

Helpful?
Thank 啓介 影
Jitsak L, General Manager at Villa Zolitude Resort and Spa, responded to this review

Dear 啓介 影, Thanks for the amazing review about our Zense Spa! It really delights us to hear that you had a great relaxing time during your spa treatment at Villa Zolitude. Knowing you loved your massage and our blissful green surrounds just makes our day! Please come back soon! Warm wishes, Gino Lim-Pakornkul General Manager Villa Zolitude Resort &... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Small and Intimate, nested on the heart of a hill overlooking the Andaman Sea. The Villa Zolitude, hidden in the hillside exotic jungle. Whilst tropical oasis has an air of rustic charm, it is as luxurious and sophisticated as you could wish.Each exclusive cottage is an exotic fusion of earth and Moroccan luxurious touch; a level of sophistication, stylish in accommodation and service that vividly contrasts with the primeval environment. Game drives and excursions are arranged to meet the wild life at close quarters and guests can explore their own roots, the pearl of Andaman. ... more   less 

Additional Information about Villa Zolitude Resort and Spa

Address: 53/25 Moo5 Soi Bann Nai Trok, Chaofa Nok Rd | Muang, Chalong, Phuket Town, Phuket 83130, Thailand
Location: Thailand > Phuket > Phuket Town > Chalong
Price Range: $192 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villa Zolitude Resort and Spa 5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Villa Zolitude Hotel Chalong
Zolitude Hotel Chalong
Villa Zolitude Resort And Spa Phuket/Chalong
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