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Hotel Villa Real

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21 Reviews from our TripAdvisor Community

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Showing 9: English reviews
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puerto rico
Reviewed September 19, 2012

No clean rooms, poor front desk help... Extremely bad service...! Don't put ur family true this nigth mare! I try to contact mg from this place and no luck yet...pleaseeeeeee don't waist ur $$$$....,I event have to do earlier check out...and wait about 7 minutes for the front desk to show up to the counter...!

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8Thank vinkar
Hampton, Virginia
Reviewed September 19, 2012

By far, this is the worst motel/hotel I have experienced. Paper thin doors, sagging mattresses with plastic covers, lizards in room, unsecured open exterior doors. We checked out early and were told by clerks that not only can they not give us a refund for the days we paid cash for in advance, they couldn't give a receipt showing we...

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11Thank holdenjc
Reviewed May 28, 2012

The service was great but the hotel wasn't. First the door won't open, then the room was hot even though the a/c was on the whole night. There is no hot water, ice and the back stairs is almost collapsing. The tv is the old version (before plasma) 23” . The cable was basic. The pool water was cloudy. Nothing...

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5Thank day787
Reviewed December 29, 2011

Hotel is under remodelation. Clean rooms, friendly front desk attendant, (michel) made good convo while assisting took us our room,made sure eveything was alright, recommended great place to eat great customer service. Prices are awsome paid 85 per nigh doesn't get better than that

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Thank termite1704
Red Lion, Pennsylvania
Reviewed July 19, 2010

Don't stay! no hot water broken frig promised a refund and months later many phone calls and many lies later still no refund!

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2Thank confam
New York City, New York
Reviewed June 9, 2010

This hotel looks like a gas station. We had to fight for towels. The bed sheets were not that clean, the washers were out of order. The kids enjoyed the pool witch could have been cleaner. Some of the staff members were excellent with us.

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1Thank swimmer093
Atlanta
Reviewed January 22, 2010

Decent hotel if you need just basic accommodation. Very good service, nice and friendly staff. Adequate pool, could be cleaner. Bathroom, shower, fridge in room. Ask for a room with a window. Eat breakfast at the bakery right across the highway.

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Thank gatogris
lawrenceville
Reviewed January 2, 2010

Nice staff members, everybody was truly amazing, helpful, and kind. However, do not get an interior room!! there is no window, so if you wake up even at 9am everything is dark! Nice rooms, clean towels everyday, pool need a little more cleaning. but I think hotel is a little overpriced, paid 90 night for 2 adults 2 children. Restaurant...

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Thank cachetes
Waltham, Massachusetts
Reviewed December 1, 2009

The staff at this hotel was very nice and extremely helpful. It is definitely no-frills. When we stayed there, they had a wedding party in their function room which was pretty loud, but I'm sure they don't always have that. If you stay at this hotel, make absolutely sure you do not get an interior room. They gave us one...

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2Thank mass1234
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Concierge

Additional Information about Hotel Villa Real

Address: Carr. 2, Km. 67.2, Arecibo, Puerto Rico
Location: Caribbean > Puerto Rico > Arecibo
Number of rooms: 21
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“stay away from the "Villa Real"!!!!!!”
 of 5 bubbles holdenjc, Sep 19, 2012 | Read review
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