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Chateau Joliette

450 rue St Thomas, Joliette, Quebec J6E 3R1, Canada
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109 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Hamilton, Canada
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 26, 2016

Arrived at the Chateau early in the afternoon to find out that my reservation was not found the number of reservation was under another person and was for one night instead of two, took the front desk approx twenty minutes to try and get me a room for the first night, service is not that great, make sure you ask... More 

Helpful?
Thank johnmZ6422XW
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for your comment regarding your stay and be sure that we are taking it very seriously so that we can improve our service. We are deeply sorry about the mistake regarding your reservation. We assure you that a monitoring will be conducted with our front desk agents to make sure those kind of situation don't occure... More 

Campbellton, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 13, 2016 via mobile

Nice hotel, been there twice with my husband for work. Clean and renovated. Excellent food but the bartender need to be nicer. No smile and kind of rude with womens! But i seen her with men and she's find?! The women at breakfast though she's really nice and work hard to make sure your cup of coffee is full loll...Overall... More 

Helpful?
1 Thank burton_dragon148
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for taking the time to express your opinion about your last stay. We are sorry to hear about your experience with one of our employee. Please know that we take this kind of behavior very seriously and that a meeting is schedule with the management team so that we can stop this kind of demeanor. As... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 15, 2016

Good restaurant on site,60 km from Montréal (40miles)people are bilingual french and english.in winter you can skate on the river just behind the hôtel ,a good sushi resto,on main street plus Many other type of restos.in Summer,also the world renowm Festival de Lanaudière great classical music near by.it's under the stars,bring you lunch dit on the grass or bring a... More 

Helpful?
1 Thank 427michelg
Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear guest: I would like to thank you for choosing us for your stay in Joliette. We are delighted of the ranking you gave us and be assured that your comment is forwarded to the kitchen employees. We hope to see you again real soon. More 

Ottawa
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 14, 2016

We went to Chateau Joliette for a last minute getaway. We were very happy with the service, the cleanliness of the suite, and the breakfast. It was quiet and relaxing. There was absolutely nothing to complain about, and all in all, we had a great experience with our stay. The hotel is beautifully situated right beside the river. I am... More 

Helpful?
1 Thank 1111
Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear guest: Thank you for taking your time to write a review about your stay with us. I would like to let you know that we took your «to do» advice seriously and will be giving a list to our guests. Be assured that your comment was trasmitted to our employees to let them know what you though of us.... More 

Kitchener, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 31, 2015

We stayed in a large superior room on the 4th floor. It was clean and quiet. It seems the staff is aware of the complaints regarding their banquet hall noise and are attentive to this. They placed us on the 4th floor so as not to be disturbed and the front desk staff even asked us if we had heard... More 

Helpful?
Thank BLMGP
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest: We are pleased to read your review and are glad that the staff were able to meet your needs. We would also like to thank you for choosing us for your stay in Joliette. As for the gym, we are sorry to read that we didn't let you know that we have one in the basement. We hope... More 

Notre-Dame-de-l'Ile-Perrot, Canada
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 5, 2015

Stayed at the Chateau Joliette a couple of times while in town. Great staff, friendly. Nice rooms, great views, within walking distance of basically everything. It does get busy at Christmas time with office parties so be forewarned.. Breakfasts are quite good. Always stay there while in town and would definitely recommend.

Helpful?
Thank Camper4life420
Andrée-Anne P, Responsable de la réception at Chateau Joliette, responded to this review

Dear guest: We are glad to read you today and we thank you for choosing us on your last stay in August. It is true that it can get busy during the holiday season, but we do our best to keep the bedroom hallways as quiet as possible. We will keep up the good work and hope that we will... More 

Edmonton, Canada
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 5, 2015

Stayed here with my partner for two nights in late September while visiting the places and times of his childhood. In my partner's words, it's the only place in Joliette that you'll want to stay. The setting of the hotel is beautiful: riverside in a well-treed neighbourhood, and very conveniently located to the Musée d'art de Joliette, downtown, and the... More 

Helpful?
Thank Jeff B
Andrée-Anne P, Responsable de la réception at Chateau Joliette, responded to this review

Dear guest: We are glad to read your comment today and would like to thank you for choosing us for your stay in Lanaudière. We really appreciate your comment and you can be assured that we will reach out to our employees for them to read it. We are also pleased to read that you were not incommoded by the... More 

Ohio
Level Contributor
116 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed September 13, 2015

I stayed and reviewed this hotel in 2014 as average. Since then, I stayed in September 2015 and have noticed a significant improvement. Renovations are fresh - you can still smell the paint! I would recommend this hotel for stays in this area. -Refreshed common areas -Helpful staff -Renovated rooms including bathrooms and room furniture -Clean and spacious rooms -Comfortable... More 

Helpful?
2 Thank traveller187B
Andrée-Anne P, Responsable de la réception at Chateau Joliette, responded to this review

Dear guest: We would like to thank you for your second review of the Hôtel Château Joliette. To learn that you took your time to upgrade your first comment means a lot to us. We would like you to know that the improvements you saw over the last year is a work in progress as we are still working on... More 

Montreal, Canada
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 13, 2015

I've been to this hotel few times for business purpose and I'm always satisfied. They renovated the rooms tastefully, The bed is very comfortable and the room is clean. Breakfast is included and the French toast are the best ever with real maple syrup. The service is impeccable. The location is perfect, close to downtown so you can walk to... More 

Helpful?
Thank sylvie b
Andrée-Anne P, Responsable de la réception at Chateau Joliette, responded to this review

Dear Sylvie: We are please to read your review about your last stay and are happy to learn that you enjoy the updates we made over the last months. In the name of all the different services, I would like to thank you kindly. Be assured that your comments have been read by all our employees. We will keep up... More 

Calgary
Level Contributor
98 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed August 18, 2015

This hotel has a scenic location. The rooms are well appointed and clean. The elevator is old and slow so if you are trying to get to or from an upper floor, you may have a bit of a wait. If you don't speak French you may have problems communicating in the bar and restaurant (the fish item on the... More 

Helpful?
Thank Alan N
Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear Alan N: We would like to thank you for taking your time to leave this review and are sorry that we were not able to meet our best quality standards for your time with us. We take good notes of the comments, they are a precious help for us to improved our services. We hope to see you soon.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Chateau Joliette

Address: 450 rue St Thomas, Joliette, Quebec J6E 3R1, Canada
Location: Canada > Quebec > Joliette
Price Range: $102 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Joliette 3*
Number of rooms: 89
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