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Chateau Joliette

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Chateau Joliette
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121 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Belmont, New Hampshire
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago via mobile

Stayed here for two nights. When we arrived, the young lady at the desk (who spoke excellent English) explained that because a function was happening and could "be loud"... she advised us to take a room on an upper floor. We chose a king suite on the third floor. The room was clean and nicely appointed. It had a separate... More 

Helpful?
Thank Testtrackmama
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this great review. We are glad that you appreciated your stay with us, as well as the food and the service that our employees provide. As for the bathroom, we recognize that the area is limited. We do have some rooms where the bathroom door opens from the outside of the room. It could be... More 

Ottawa, Canada
Level Contributor
4 reviews
Reviewed October 29, 2016

The room was comfortable and had a great view. Their heating system can be noisy. The wi-fi was erratic the first night, so much that we gave up in frustration. It was a-ok in the morning. The morning buffet was adequate.

Helpful?
Thank elaroc2478
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this comment. We appreciate that you took some time to write your impressions; that way, we can improve our services. We are truly sorry about the wi-fi situation. A follow-up will be done with the maintenance departement to assure that it works properly. Also, we will make sure that our front desk agents knows the... More 

Santa Barbara, California
Level Contributor
289 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed October 25, 2016

Flat out the best in bed reading lights in the world ! You have to see to believe it. Anyway, located in Joliette across the river from the town. 4 story modern as in new. I would say a fine business hotel. Unfortunately for me I somehow made a reservation for a breakfast suite for 6/29 when I was arriving... More 

Helpful?
Thank Gary G
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this review. We are glad that you appreciate your stay with us, as well as our reading lights! Please note that we do have decaf Keurig cup upon demand at the front desk. As for this infortunate situation with your arrival date, we are glad that we could accomodate you with a room. Our american... More 

Montreal, Canada
1 review
Reviewed October 22, 2016

I was in room 401, which was one of their suites. I enjoyed my stay. Restaurant offers a variety of plates for each of the three meals. Their bar serves the best fries I ever had so far in my life. Room service is fast and efficient. WiFi is very fast and reliable: I had my MacBook Pro, which I... More 

Helpful?
Thank ranstep
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this wonderful review. We are overwhelmed that all these aspects of your stay pleased you and that your expectations were fulfilled. Be sure that all the relevant departments will be inform of your comment. This is a great motivation to keep up our great work everyday. We hope we could have the pleasure to welcome... More 

Sao Paulo, SP
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 8, 2016 via mobile

We stayed for one night ; the check in was fast and I booked from hotels.com and I forgot to add breakfast at my reservation ( is more expensive over there ) so we didn't have breakfast there ( we had at the city ) . the room Was good but it smell a little Bit mold . The river... More 

Helpful?
Thank on the road b
Andrée-Anne P, Responsable de la réception at Chateau Joliette, responded to this review

Dear guest, Thank you for taking the time to write this useful review, we always like to know our flaws so we can improve ourselves. Unfortunately, when our clients book their room with a third party website, we cannot make any changes to the reservation, unless the client himself contact the website to modify the reservation. We would like if... More 

Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 14, 2016

Very friendly. Clean room the food is good well situated almost down town Joliette. Parking the room are big enough the bathroom very clean the decor well selected if need a room for special occasion they have them

Helpful?
Thank Carole C
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this wonderful comment. We are pleased to know that you appreciated all the aspects of your stay with us. We truly hope we could welcome you again in a near future. Best regards, More 

Amherst, New Hampshire
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 23, 2016

This was the 2nd time we stayed here after a seven year absence. The hotel has been very well maintained and we found the staff to be tops once again. Very clean, wonderful morning buffet, safe and central location, and lovely scenario abutting hotel. Even with events being held on the floor below we found the hotel quiet and restful.

Helpful?
Thank Bill C
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this great review. We are glad that once again, you enjoyed your stay with us and that your expectations were happily fulfilled. We truly hope we could see you again, in less than 7 years! Best regards, More 

Hamilton, Canada
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 26, 2016

Arrived at the Chateau early in the afternoon to find out that my reservation was not found the number of reservation was under another person and was for one night instead of two, took the front desk approx twenty minutes to try and get me a room for the first night, service is not that great, make sure you ask... More 

Helpful?
Thank johnmZ6422XW
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for your comment regarding your stay and be sure that we are taking it very seriously so that we can improve our service. We are deeply sorry about the mistake regarding your reservation. We assure you that a monitoring will be conducted with our front desk agents to make sure those kind of situation don't occure... More 

Campbellton, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 13, 2016 via mobile

Nice hotel, been there twice with my husband for work. Clean and renovated. Excellent food but the bartender need to be nicer. No smile and kind of rude with womens! But i seen her with men and she's find?! The women at breakfast though she's really nice and work hard to make sure your cup of coffee is full loll...Overall... More 

Helpful?
1 Thank burton_dragon148
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for taking the time to express your opinion about your last stay. We are sorry to hear about your experience with one of our employee. Please know that we take this kind of behavior very seriously and that a meeting is schedule with the management team so that we can stop this kind of demeanor. As... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 15, 2016

Good restaurant on site,60 km from Montréal (40miles)people are bilingual french and english.in winter you can skate on the river just behind the hôtel ,a good sushi resto,on main street plus Many other type of restos.in Summer,also the world renowm Festival de Lanaudière great classical music near by.it's under the stars,bring you lunch dit on the grass or bring a... More 

Helpful?
1 Thank 427michelg
Andrée-Anne P, Responsable réception at Chateau Joliette, responded to this review

Dear guest: I would like to thank you for choosing us for your stay in Joliette. We are delighted of the ranking you gave us and be assured that your comment is forwarded to the kitchen employees. We hope to see you again real soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Chateau Joliette

Address: 450 rue St Thomas, Joliette, Quebec J6E 3R1, Canada
Location: Canada > Quebec > Joliette
Price Range: $86 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Joliette 3*
Number of rooms: 89
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Chateau Joliette staff and other travelers.
1 question
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Calgary, Canada
5 months ago

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Questions? Get answers from Chateau Joliette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th floor with a view of the falls”
 of 5 bubbles elaroc2478, Oct 29, 2016 | Read review
“Suite is not expensive and worthwhile”
 of 5 bubbles ranstep, Oct 22, 2016 | Read review
“The hotel is not that tall so all rooms are ok”
 of 5 bubbles 103carolec, Sep 14, 2016 | Read review
“Close to a two great public golf courses; Bas de Roc and Montcalm”
 of 5 bubbles BillC404, Aug 23, 2016 | Read review
“3rd floor and up”
 of 5 bubbles johnmZ6422XW, May 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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