Have stayed here many times. Although CityInn is not a luxury hotel, the frontdesk staffs provide the best services I've ever encountered among all my hotel experiences combined. Went all their way out to make your trip and stay enjoyable, such as proactively researching for and providing useful personalized information. And they don't put on a fake friendliness; they genuinely make you feel like they're your friends.
The hotel location is great, just a short walk to Ximending Night Market. It's also close to Ximen station (exit 3). The hotel also has common area where you can use internet, warm up your food and make coffee. The room is reasonable in size and there are good facilities. We chose the rooms with the window and it was not noisy at night. We were particularly pleased with the hotel staff who were all very friendly and helpful. We will definitely stay here again for our next visit.
This really was an unexpected highlight to our Taipei trip, nearly a perfect place to stay. There are hundreds of little details, way too many to go into, but to highlight a few: The service was tremendous. There were 1-5 staff manning the front desk at all times. They spoke a plethora of languages (Mandarin, Taiwanese, English, Japanese, Korean, etc). The staff were supremely warm and helpful, and proactive in taking care of us. We loved Bonnie, who would greet us with a smile and even chased us down to make sure our needs were met. The rooms were small as expected, but packed full of amenities, such as free water, snacks, toiletries, and a lovely deep tub to soak in. The location, as the other reviewers mention, is absolutely brilliant. We were 1/2 block from the metro (MRT) stop. And across the intersection from one of the brightest hot spots in Taiwan: XiMenDing. Finally, the overall hotel was clean, modern, and reasonably priced. We will definitely visit again.…
This is my 6th time staying in CityInn Hotel Plus Ximending Branch. Not only the location is good, just 1 Min walk to convenience store, 2 mins walk to MRT station which is just opp the hotel, and it is not really inside Ximending which I think is too noisy, it is only about 3-5 mins walk away from there, therefore I can enjoy the serenity and yet the convenience. The service of the staff are excellent, they can even remember my face even thou I only stay once a year. They are very helpful and courteous. You will feel like a VIP there. If you take an early flight, you can check in your luggage first and rest at the basement area, down there you can have free flow of cookies and coffee, cold milk and lemon tea. I like this area, as I can wash my clothes, watch TV, eat bfast, there are some PC for u to use internet, besides washing machine, there are dryer, and iron, so if u intend to buy lots of goodies in Taipei, you can bring lesser clothes since you can wash there like I always do, it’s FOC. For the rooms, I always look forward to different theme room when I reach there, I like to take pics of the room. The shower room is very clean, shampoo and shower gel smells good, and the toilet bowl is upgraded to auto warm and flush toilet with very strong flushing system now, unlike the first time when I stay there and too get used to Singapore’s strong toilet flushing system, and almost choke their toilet. Overall this is the best hotel in my life I’ve ever stayed before. Highly recommended. My friends who accompany me there will always come back to me and ask for details of the hotel again. And Last but not least, my compliment to the staff Amber who always remember me and make me feel like at home, going extra mile walking me out to take transport for flight back to Singapore, and also staff Jennifer, who left a small note in my room during my last night of stay, wishing us enjoy our stay, so sweet of them.…
Cosy place close to Ximending. Always greeted warmly by the staff who are very helpful from luggage handling before check-in till getting taxi on departure. The rooms are clean. The common area is a good place for relaxing, and having meals. The only negative comment is the cloth dryers are not of commercial grade taking long time to dry a light load.
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