Mandarin Oriental, Taipei
158 Dunhua North Road, Songshan, Taipei 10548 Taiwan
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About
#2 of 43 hotels in Songshan
Location
4.4
Cleanliness
4.9
Service
4.8
Value
4.4
2023 Travelers' Choice Best of the Best
Setting new standards for luxury hospitality, Mandarin Oriental, Taipei enjoys a superb location in the heart of this vibrant city. With classically inspired interiors combined with contemporary design, a choice of exquisite restaurants and the largest hotel spa in Taiwan, we offer a truly memorable experience.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Business Center with Internet Access
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Sofa
VIP room facilities
Wardrobe / closet
Iron
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Family
Languages Spoken
Chinese, Japanese
Location
83Good for walkers
Grade: 83 out of 100
313Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
158 Dunhua North Road, Songshan, Taipei 10548 Taiwan
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arriving at the hotel gives me the impression of being back in the 50s-60s era, the Gatsby period. Don't let this fool you, the hotel is well-fitted with modern technology as well, making my stay as seamless as always. Love the fact i didn't have to put a password to get on the wifi - wish this was the same in all the different hotels I've stayed in. I love the whole interior design and also the functionality of the rooms as well. There was an actual work desk in the room, very rare in the newer hotels. To top it off, the staff were excellent in their friendliness and hospitality service. always willing to lend a helping hand. i would say it was one of the best stays that i have had for a while, especially when traveling for business. I hope to come back again soon!
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: check out the pool, I was unable to utilise the pool during my stay but it looks so inviting...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
We stayed at this fabulous hotel for 6 nights during our visit to Taipei. What an outstanding hotel and such impeccable and professional service!! First, about our room - we stayed in one of the Club suites - which was a fantastic choice! Not only is it spacious and extremely well appointed, the benefits of the Club suites are considerable -- we had access to an exclusive lounge for breakfast, tea, and afternoon cocktails! The service was excellent in the lounge and it was much less crowded than the main breakfast room. Having said that we did eat twice in the main breakfast area - which has much more variety of food. (We liked both...) You will never go hungry if you stay in a club room! Our room was so comfortable and so well appointed - the bed was very comfortable and the sheets and bedding wonderful. The bathrooms were great -- large and wonderful amenities - we really do like having the second half bath. The towels and robes were incredibly soft and the toiletries the highest quality and everything was changed twice a day - we loved that ... they never missed an evening service even when we had a late dinner. I cannot say enough about the concierge service - both before and during our visit. They were so incredibly efficient and professional but also friendly and helpful. One day we had an issue with our rental car and I emailed back to the concierge and they had someone waiting to replace the car when we got back! Incredible! The bell staff are also wonderful as are the lounge staff - There was not a single person who was not helpful and professional while at the same time friendly. It is of course a very elegant hotel and very well maintained - incredibly clean just lovely and elegant furnishings throughout. During our visit we (unfortunately) had lost a day because of a Typhoon but they really helped us to make the most of the day -- arranging a SPA visit for me immediately and on the spot! That was very impressive. And the SPA was amazing.... makes me want to go back to the Mandarin SPA in NYC (where I am from and where I used to go often before the pandemic). Overall - this is an outstanding hotel and we would definitely recommend to stay here for a future visit. AND highly recommend a club suite...…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Definitely get a club room!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Taipei MO, 總經理 at Mandarin Oriental, Taipei
Responded Aug 8, 2023
Dear harlemfamily, Thank you for taking the time for sharing feedback of the recent stay with us. We are thrilled that you were able to experience an enjoyable stay with us and rated our hotel highly. Your appreciation on service is very encouraging and helpful for the team to continue carrying forward our service principles for the comfort and satisfaction of our guests. Once again, we highly appreciate your feedback. We look forward to the pleasure of welcoming you back in the future for another memorable stay. Yours sincerely, Karan Berry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at this fantastic hotel for 4 nights as part of my visit. I used to dine at the hotel often but always thought the room rate was too high. After my stay I could honestly say that the hotel offers great value and it’s one of my favourite hotels now. The wonderful experience starts with booking. The reservation agent Tina was very friendly and helpful and communicate with guests very well. Check in and check out was probably the weakest part of the stay. The reception staff worked really hard but the front desk area is far too small to accommodate the volume of guests. To stand in a queue to be check in and check out at a deluxe hotel is under expectation. The room of the hotel is beautifully appointed and very comfortable. I had the best sleep quality ever. Housekeeping worked so hard and paid attention to every little details. I had breakfast in both the Club lounge as well as the main restaurant. Breakfast food quality is one of the best - it’s rare to have decent croissant and bread in breakfast buffet in Taiwan, and MO offers pastry similar quality as those you get in France. Everything was freshly made with very high quality. It’s also GHR best breakfast service ever. Angel at the club lounge reception, Kris the breakfast manager, Ann the associate at the main restaurant and Bella the restaurant receptionist, are all superb and make the breakfast experience wonderful. The pool area is nice, and service is attentive. Gym is well equipped and opens 24/7. Other leisure facility is lacking- there is a very small sauna and steam room but the other leisure facilities are only available if you book a spa treatment. If you are looking at the place to stay in Taipei then this is no doubt the best choice. …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Taipei MO, 總經理 at Mandarin Oriental, Taipei
Responded 1 week ago
Dear Jtung74, Thank you for choosing to stay with Mandarin Oriental, Taipei, and sharing your feedback with us. We are thrilled that you were able to experience a wonderful stay with us and rated our hotel highly. Your appreciation of the hotel facilities, breakfast, colleagues and services, is very encouraging and helpful for the team to continue carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thanks for your valuable feedback and we look forward to the pleasure of welcoming you back to the hotel for another memorable stay soon. Yours sincerely, Karan Berry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow, the place we stayed at was absolutely amazing! The environment and services were top-notch. The bed was like a cloud, so incredibly comfortable. We even decided to order room service for dinner, and it was fantastic! The food was delicious. Unfortunately, my wife got sick during our trip, but the room provided the perfect environment for her to rest and recover. She could take good care of herself and get the rest she needed, which helped her get better quickly. We were so grateful for the cozy room and the care provided. It made our stay even more memorable and enjoyable.
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Taipei MO, 總經理 at Mandarin Oriental, Taipei
Responded 2 weeks ago
Dear Trek55530060841, Thank you for taking the time for reviewing on your recent stay with us. Hopefully your wife had recover from the sickness already. We are thrilled that you were able to experience a quality stay with us, and the room and service was able to assist your needs for having good rest. Your appreciation is very encouraging and helpful for the team to continue carrying forward our service principles for the comfort and satisfaction of our guests. We look forward to the pleasure of welcoming you back to the hotel for another memorable stay soon. Yours sincerely, Karan Berry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is beautiful (love the chandelier and lobby and it is situated along a tree-lined street and central to everything in Taipei), staff is wonderful (we were always greeted), concierge is awesome! From pre-arrival to check in there were so many special touches like towels made to look like swans, a birthday surprise, and our itinerary printed. My only constructive feedback is extended pool hours and a bigger gym with more weights but everything else was extraordinary. This is the only hotel I will stay in Taipei! Thank you for such an amazing stay!
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Taipei MO, 總經理 at Mandarin Oriental, Taipei
Responded 2 weeks ago
Dear Tina, Thank you for choosing Mandarin Oriental, Taipei to have the birthday celebration, and taking the time for sharing your feedback with us. We are thrilled that you were able to experience an enjoyable stay with us and rated our hotel highly. Your appreciation of the team and service is very encouraging and helpful for the team to continue carrying forward our service principles for the comfort and satisfaction of our guests. We will continuingly strive to provide quality service to our guests. We look forward to the pleasure of welcoming you back to the hotel again in the future for another memorable stay. Yours sincerely, Karan Berry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prepare to be thoroughly impressed by the exquisite design, stunning artworks, delectable cuisine, spacious accommodations, impeccable service, and exceptional customer relations at this 5-star hotel. A heartfelt shout out goes to the Manager, whose warm welcome and commitment to ensuring our comfort made our stay truly enjoyable. I didn’t want to leave.. This hotel is nothing short of perfection.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Club level room is worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Taipei MO, 總經理 at Mandarin Oriental, Taipei
Responded 2 weeks ago
Dear valued guest, Thank you for taking the time for reviewing on your recent stay with us. We are thrilled that you were able to experience a wonderful stay with us and rated our hotel highly. Your appreciation of the hotel design and services, is very encouraging and helpful for the team to continue carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thanks for your valuable feedback and we look forward to the pleasure of welcoming you back to the hotel for another memorable stay soon. Yours sincerely, Karan Berry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is a significantly better hotel than the already excellent other Mandarin Orientals I have stayed at or visited. In terms of scale, grandeur, service and facilities, it is of the very highest quality. My room (the smallest they offer) was huge and perfect for a stay of any length; the pool is lovely and the general size is more what you might expect from Macau, not a hotel in the middle of a dense city like Taipei, with an attached shopping centre and additional restaurants on offer too, as well as the superb in-hotel places to eat and drink. MO Bar is amazing as well, unlike some overly formal hotel bars at similar place I have stayed. I really enjoyed my stay here, it’s a wonderful place for a holiday!
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Date of stay: August 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Taipei MO, 總經理 at Mandarin Oriental, Taipei
Responded 4 weeks ago
Dear valued guest, Thank you for taking the time for reviewing on your recent stay with us. We are thrilled that you were able to experience a wonderful stay with us. Your appreciation of the pool facility, bar, restaurant, as well as the overall service, is very encouraging and helpful for the team to continue carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thanks for your valuable feedback and we look forward to the pleasure of welcoming you back to the hotel for another memorable stay soon. Yours sincerely, Karan Berry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
first time came to MO Taipei, really warm welcomed by the whole staff in the hotel. especially i wanted to appreciate MoBar team Jeff and andy! ended up spent 2 nights in a row at MoBar. their service and knowlodge is superb! Thank you for the amazing experience definitely will be back on my next vacation!
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Taipei MO, 總經理 at Mandarin Oriental, Taipei
Responded 4 weeks ago
Dear keziakekek, Thank you for taking the time for reviewing on your recent stay with us. We are thrilled that you were able to experience an enjoyable stay with us and rated our hotel highly. Your appreciation of the team and service, especially to M.O. Bar colleagues, is very encouraging and helpful for the team to continue carrying forward our service principles for the comfort and satisfaction of our guests. We look forward to the pleasure of welcoming you back to the hotel again in the future for another memorable stay. Yours sincerely, Karan Berry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perhaps the best hotel experience I had in Taipei. Barring the patchy fluency of English, the experience was great! Buffet breakfast was a little boring after 8 nights stay. Range of food options very narrow. The Shabu restaurant Tajimaya was fantastic. The best Shabu I had in my life. And very well priced as well, and service was just wonderful. Better than Orange Shabu (which caters to mass market instagrammers) but at the same price range.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Taipei MO, 總經理 at Mandarin Oriental, Taipei
Responded Aug 14, 2023
Dear Esiotrot, Thank you for taking the time for sharing feedback of the recent stay with us. We are thrilled that you were able to experience an enjoyable stay with us. Your appreciation is very encouraging and helpful for the team to continue carrying forward our service principles for the comfort and satisfaction of our guests. Once again, we highly appreciate your feedback. We look forward to the pleasure of welcoming you back in the future for another memorable stay. Yours sincerely, Karan Berry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time in a five star hotel I experienced kitchen closure at night. So if you get hungry after 11pm you stay hungry until 7 in the morning because they won’t even give you a sandwich or snack at night. Moreover they are not even apologetic about this and their managers think this is ok.
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Asia is full of amazing hotels with amazing service. Don’t waste your money here. It’s far from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Taipei MO, 總經理 at Mandarin Oriental, Taipei
Responded Aug 14, 2023
Dear mustafa, Thank you for taking time to share your recent stay with us. We regret to learn that our services were unable to meet your expectations. The mentioned issues have been closely reviewed by the management team. We will continuously strive to provide quality services to our guests. Once again, I would like to thank you for your feedback. We do hope to be able to restore your confidence in us. Yours sincerely, Karan Berry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Songshan area.
PRICE RANGE
$344 - $435 (Based on Average Rates for a Standard Room)
LOCATION
TaiwanTaipeiSongshan
NUMBER OF ROOMS
303
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Claim Your ListingMANDARIN ORIENTAL, TAIPEI - Updated 2023 Prices & Hotel Reviews (Songshan)
Frequently Asked Questions about Mandarin Oriental, Taipei
Which popular attractions are close to Mandarin Oriental, Taipei?
Nearby attractions include Yi Fang Tea - Minsheng Taipei (0.3 miles), Breeze Nanjing (0.3 miles), and Ji Xuan Cha Yu Taiwan Tea (0.2 miles).
What are some of the property amenities at Mandarin Oriental, Taipei?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, Taipei?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Mandarin Oriental, Taipei?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Taipei?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Oriental, Taipei?
Conveniently located restaurants include M.O. Bar at Mandarin Oriental, Taipei, Mayur Indian Kitchen MIK-2 - Minsheng E. Road, and The Jade Lounge.
Are there opportunities to exercise at Mandarin Oriental, Taipei?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Mandarin Oriental, Taipei located near the city center?
Yes, it is 0.5 miles away from the center of Songshan.
Are any cleaning services offered at Mandarin Oriental, Taipei?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Taipei offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, Taipei?
The staff speaks multiple languages, including Chinese and Japanese.