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No.69 Wufeng Road, Dazhong Village, Jiaoxi Town, Jiaoxi 262 Taiwan
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Traveler (1345)
360
Panoramas (91)
Room & Suite (871)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 96 hotels in Jiaoxi
Location
4.3
Cleanliness
4.7
Service
4.7
Value
4.0
Travelers' Choice
The hotel is located in the Wufengchi Scenic Area, less than 50 minutes in drive to the downtown of Taipei. The hotel uses a post-modern Zen style to combine with the childlike image of Yilan Country. Immersing in the pure hot spring, you may enjoy a broad eyesight through the French window, and overlook the extensive landscape of the Lanyang Plain while enjoying delicacies.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Golf course
Indoor play area for children
Parking
Wifi
Hot tub
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hot spring bath
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
Chinese, Japanese
704Reviews10Q+A41Room tips
Traveler rating
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Most Recent
wendy k wrote a review Aug 2022
Ho Chi Minh City, Vietnam68 contributions35 helpful votes
Experienced the 5star service from the moment that we stepped into the gate . The perfect handoff at the reception, the friendly staff near the entrance, the cute staff at cooking session , the sweet staffs at the recreation area , the helpful butler at comping area and every wonderful person we meet on site : The extremely helpful personnel knew how to cheer the kids up and keep them occupied . My son was delighted and enjoyed the moment he spent. We all wish could have stayed longer . Everything was great except the warm welcome from the mosquitos at the camping car area .
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Leaving enough time and relax there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Peter Chen wrote a review Mar 2021
Taoyuan, Taiwan344 contributions33 helpful votes
+1
I'm strongly to recommend to spend your time here with family on weekends or holiday. There provide a lots of activities and staff are professional with smile. Especially to enjoy the hot spring with facility in the hotel and in the room. I also love the bed in the room, it bring me to the deep sleeping quickly. This time I got a high floor of nice view room. Wow, everything is worth and comfortable here.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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ivywang0128 wrote a review Feb 2021
Taiwan91 contributions3 helpful votes
Me and my sisters stayed in this hotel for one night only and I already start missing the staff there. When we got in the room, the birthday decoration surprised me, they also provided a bottle of wine as a birthday treat. All staff is so friendly and helpful. Especially the staff by the pool side, they noticed us that I wanted to do sunbathing but my sisters didn’t; so they guided us to the seats that with one seat under the sun but another was covered by the umbrella. The restaurants there were not very remarkable though. This is the five star hotel that I over my expectations! Thank you for bringing me the wonderful birthday memory, Hotel Royal!
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Date of stay: January 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pulmbubble wrote a review May 2020
San Antonio, Texas3316 contributions1300 helpful votes
+1
The resort is in a quiet location but not far from the center of the town. From check in, the reception is quick and very friendly, and there is free tea to drink in lobby while check in. The French style suite with view was great. After check in, there will be a guy take you to the room and introduce everything. Then, there will be another server coming, help making the tea. The room has a hot spring bath tub also with view. There are lots of activities to do inside the resort , also they have free shuttle take you to the city center. Inside the room the bed was very comfortable. And they have free coke and sports drink also cookies and tea bag in room. Night time, there will be live music in lobby and the bar area. The swimming pool was outside with amazing view. The public bath house is Japanese style with both indoor and outdoor area also with view. The breakfast was amazing. The check in time was 3 pm and check out at 11 am. But, if you come earlier , you can enjoy the facilities no extra charge. Also, after check out, can enjoy the facilities until 6 pm. The parking was tight if you drive a full size vehicle. In conclusion , this was an amazing resort for relax. And only an hour from Taipei.
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Date of stay: May 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HRCH-EOPH, PR at Hotel Royal Chiao Hsi
Responded May 31, 2020
Dear Guest, Many thanks for your selection to have a holiday at Hotel Royal Chiaosi and your recommendation will be the momentum of all of us. We look forward to another chance to serve you. With Our best Regards, Hotel Royal Chiaohsi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike F wrote a review Jan 2020
Honolulu, Hawaii2 contributions5 helpful votes
My wife and I went here for Christmas 2019. Truth be told, the hotel is below average and if you want a spa experience, Jinshan is much better. Also the food is sub par. The reason why I am writing this review is because of the shady practices of the hotel. As we were checking out, they slapped us with about $300 in USD worth of fees from the fact that we went there over Christmas and for "upgrades." The upgrades were rooms with better views that they told us were free. Also a fee for Christmas when it was not disclosed upon reservation or check in? I really see these as extremely dishonorable practices of the hotel. Because of this, I recommend that consumers take their business elsewhere. Even outside of the dishonorable practices of the hotel, the property is not really that great for the price. Also the food is sub-par. I mean it is decent, but you will get better experiences elsewhere and for less money. I recommend the region named Jinshan if you are not familiar with Taiwan. Also Hualien is a prettier location and there are some smaller spas as well. This property has better spas than Hualien but not near as good as Jinshan.
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Date of stay: December 2019
Location
Service
Sleep Quality
Room Tip: Go to another property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Patrick wrote a review Jan 2020
Hong Kong, China77 contributions34 helpful votes
Note. My review only twists to the use of the hot spring/onsen facilities. Speaking to some guests, they seemed to like rooms. Pluses √ Outside spas ARE nice, clean. √ outdoors and panoramic views √ Good additional facilities for kids including a large recreational room √ Mandatory degustation dinner good Negatives × felt like I was an imposition compared to hotel guests. Simple things like no slippers, robe or locker made disappointing first impression × change rooms tiny, smelt, rusty and not cleaned × mandatory dinner in restaurant faces enclosed garden, missing views and sunset Neutral - price was $60USD per adult keeps the numbers low and serene. Also includes dinner bundled in which makes pretty good deal. - surprising few amenities along with spa. Would have expected sauna, steam rooms, water buckets etc - everything (except change rooms) is unisex
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andy T wrote a review Dec 2019
7 contributions2 helpful votes
The easiest way to get here is to take either the train or bus from Taipei to Yilan then taking a cab to the hotel. This place is so cool and I cannot wait to come back. We stayed in the Japanese style tatami mat rooms. The outdoor onsen hot spring pools are amazing. There is one that was scented with vanilla while the other hot spring pool was scented with some type of herbal goodness. There's also a pool that has the fishes that eat the deadskin from your feet. If this is not enough, jump into the huge infinity pool and do some laps. We ate at both restaurants. We didn't really like the Zen Garden and instead preferred the restaurant that offered buffet style dining. Holy cow, there were so many options available at that buffet (selection of Taiwan, Chinese, Japanese and Western foods). If I stayed here for any more time, I would gain so much weight from eating at the buffet and sitting in the hot spring.
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Date of stay: November 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HRCH-EOPH, PR at Hotel Royal Chiao Hsi
Responded Jan 2, 2020
Dear ndee11, Many thanks for your selection to have a holiday at Hotel Royal Chiaosi and your recommendation will be the momentum of all of us. We look forward to another chance to serve you. With Our best Regards, Hotel Royal Chiaohsi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
princessjolie wrote a review Nov 2019
Singapore, Singapore17 contributions36 helpful votes
Loveliest Onsen hotel I have ever stayed in Taiwan with widest spread of buffet for breakfast lunch and dinner Cosy indoor and outdoor onsen plus private onsen in the rooms Complete recreation with pool tables and yoga classes. Highly recommended for anyone from couple to families travelers. Fantastic concierge plus housekeeping services from the staff
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HRCH-EOPH, PR at Hotel Royal Chiao Hsi
Responded Dec 1, 2019
Dear princessjolie, Many thanks for your selection to have a holiday at Hotel Royal Chiaosi and your recommendation will be the momentum of all of us. We look forward to another chance to serve you. With Our best Regards, Hotel Royal Chiaohsi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anne R wrote a review Nov 2019
Lucerne, Switzerland186 contributions70 helpful votes
A wonderful hotel and great room. Sadly it was so cold on the lobby and hotel area that we did not feel like staying in the bar area. Also the small performance in the lobby was a cold experience - thanks for the tea it helped a bit. The lovely hot spring in the room helped a lot to warm up and very comfortable bed so had a wonderful sleep. Worth a revisit in the spring/summertime and hope it is warmer next time.
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Date of stay: November 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HRCH-EOPH, PR at Hotel Royal Chiao Hsi
Responded Dec 1, 2019
Dear Guest, Many thanks for your selection to have a holiday at Hotel Royal Chiaosi and your recommendation will be the momentum of all of us. We look forward to another chance to serve you. With Our best Regards, Hotel Royal Chiaohsi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KueiyiChou wrote a review Sep 2019
Hsinchu, Taiwan3 contributions5 helpful votes
It is one of the best hotels in Taiwan. I Highly recommend this place for its hot spring and outdoor pools. It overlooks the city and has a spectacular view. You can enjoy fresh air with excellent service and food!
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HRCH-EOPH, PR at Hotel Royal Chiao Hsi
Responded Sep 30, 2019
Dear KueiyiChou, Many thanks for your selection to have a holiday at Hotel Royal Chiaosi and your recommendation will be the momentum of all of us. We also wish our hotel facilities and service will be satisfied by all our customers in the future. We wish your next visit in the near future and let us have the chance to serve you again. Thank you! With Our best Regards, Hotel Royal Chiaohsi.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$347 - $518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal chiao hsi hotel
LOCATION
TaiwanYilanJiaoxi
NUMBER OF ROOMS
193
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HOTEL ROYAL CHIAO HSI - Updated 2022 Prices & Reviews (Jiaoxi, Yilan)

Frequently Asked Questions about Hotel Royal Chiao Hsi
Which popular attractions are close to Hotel Royal Chiao Hsi?
Nearby attractions include Jiaosi Hot Spring (1.0 miles), Wufengchi Waterfall (0.5 miles), and Tangweigou Jiaosi Hot Spring Park (0.9 miles).
What are some of the property amenities at Hotel Royal Chiao Hsi?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Royal Chiao Hsi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Royal Chiao Hsi?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Royal Chiao Hsi?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Royal Chiao Hsi?
Conveniently located restaurants include Mihan Jiaoxi At Wellspring By Silks, Zen Garden Fusion Cuisine of Hotel Royal Chiao Hsi, and Yih Shun Shiuan - Jiaoxi Store.
Are there opportunities to exercise at Hotel Royal Chiao Hsi?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Royal Chiao Hsi have an airport shuttle?
Yes, Hotel Royal Chiao Hsi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Royal Chiao Hsi?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Royal Chiao Hsi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Royal Chiao Hsi?
The staff speaks multiple languages, including Chinese and Japanese.