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Traveler (77)
Room & Suite (40)
Dining (10)
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Overview
  • Excellent12%
  • Very good38%
  • Average31%
  • Poor8%
  • Terrible11%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (154)
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7
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4
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All reviewsshopping mallcarrefour supermarkettaichung train stationtwo night staya short walking distancebed was comfortableroom servicehotel staffnight marketbowtaiwankeysvarieties
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1 - 5 of 51 reviews
Reviewed 5 weeks ago via mobile

This is the 1st time we traveled to Taichung and checked into this Twinstar Hotel which is strategically located opp the Taichung TRA station (3 min walk). Outlook of the hotel looks good, grand. We booked a superior twin room and therefore getting a bigger...More

Thank Har K
Response from 企業家與雙星大飯店, 客戶關係經理 at Twinstar HotelResponded 5 weeks ago

Thank you for your comments :) Have a nice day~

Reviewed March 4, 2018

The property is in a perfect location for transportation, just a few minutes from both the main train station and bus terminal. It was a huge room with two double beds with a lovely shower and bath for great value. For us, the breakfast could...More

Thank Rob U
Response from 企業家與雙星大飯店, 客戶關係經理 at Twinstar HotelResponded March 5, 2018

Thanks for you feedback :) Have a nice day.

Reviewed January 27, 2018 via mobile

we've stayed one night, and we extend one more night, but the staff requires us to move to another floor. we have no problem to move rooms, but the unpleasant thing is the rooms have to check out at 11 am and the staff can...More

Thank sylviasund
Response from 企業家與雙星大飯店, 客戶關係經理 at Twinstar HotelResponded January 28, 2018

We’re sorry you were unhappy with our service. According to our procedure, it shouldnt be like this. We’ll report this to our lobby manager to find out what happened and reeducate John Chen. Sorry and thanks for letting us know.

Reviewed January 27, 2018 via mobile

WHAT'S WRONG WITH THE UNSATISFYING SERVICE FROM YOUR STAFF??? very disappointing, the service is really bad. We have to check out and come again at 3pm. We already book but we have to wait again for 5 hours. They supposed to have room ready for...More

Thank Marchelle T
Response from 企業家與雙星大飯店, 客戶關係經理 at Twinstar HotelResponded January 28, 2018

We’re sorry you were unhappy with our service, and we’ll report this to our lobby manager to fix the issue you experienced. Thanks for letting us know.

Reviewed January 14, 2018

This hotel is located in a very convenient location. It's near TRA Taichung station, next to shopping mall and many food store nearby. There is also a nice bubble milk tea shop called Mizusawa. Staff are very nice and helpful. However, facilities in the room...More

Thank Vu T
Response from 企業家與雙星大飯店, 客戶關係經理 at Twinstar HotelResponded January 15, 2018

Thanks for your feedback :)

View more reviews
Best Value Properties in East District, Taichung
See all 14 hotels in East DistrictSee all
About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Multilingual Staff
Free Parking
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
$33 - $89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$33 - $89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (77)
Room & Suite (40)
Dining (10)
Questions & Answers
Ask a question
Anj T
December 29, 2017|
AnswerShow all 2 answers
Response from 企業家o雙星o富豪國際大飯店 | Property representative |
It depends on quantity and material of your clothes. If you worry about the price, you can ask our staff first. :)
0
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Google Translation
hanugro
October 25, 2017|
Answer
Response from 企業家o雙星o富豪國際大飯店 | Property representative |
Yes. You can ask our staff while checking out. They will help you with luggage storage. : )
0
Votes
Google Translation
Akbar S
July 17, 2014|
AnswerShow all 3 answers
Response from 企業家o雙星o富豪國際大飯店 | Property representative |
sorry, there is no swimming pool in our hotel.
0
Votes
Google Translation
Room Tips
"Get a higher floor non-smoking room"
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"higher floor"
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"high floor and family room was spacious"
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"Have breakfast at the shopping mall next door instead."
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