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Ambassador Hotel Hsinchu

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No.188 Section 2, Chung Hwa Road, East District, Hsinchu 300 Taiwan
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Traveler (368)
Room & Suite (151)
Dining (67)
What is Travelers’ Choice Best of the Best?
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About

#4 of 39 hotels in East District
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best

Looking for a place to stay in East District? Then look no further than Ambassador Hotel Hsinchu, a family-friendly hotel that brings the best of East District to your doorstep.

As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is easy, with free wifi available.

Guests have access to a concierge and room service while staying at Ambassador Hotel Hsinchu. In addition, Ambassador Hotel Hsinchu offers a pool and breakfast, which will help make your East District trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

For those interested in checking out popular landmarks while visiting East District, Ambassador Hotel Hsinchu is located a short distance from Hsinchu Station (0.5 mi) and Confucius Temple (0.6 mi).

East District has plenty of diners. So when you’re here, be sure to check out popular spots like Zhu Coffee, Little House Good Food, and Landis Inn Chuhu, which are serving up some great dishes.

East District is also known for some great parks, including Riverside Park, The Canal Around, and Dong Shan Wetland & Ecology Park, which are not too far from Ambassador Hotel Hsinchu.

We’re sure you’ll enjoy your stay at Ambassador Hotel Hsinchu as you experience everything East District has to offer.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
521Reviews7Q+A70Room tips
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Popular mentions
Charleen L wrote a review Oct 2020
64 contributions15 helpful votes
I stayed here for just one night but had an awful experience. I had a very important meeting in Hsinchu and would like to stay at a comfortable 5-star hotel the day before. Since Ambassador Hotel Hsinchu is a renowned 5-star hotel, I chose to stay there. That was the worst decision I have ever made in my life. I booked a room with breakfast earlier but switched to the booking without breakfast when I checked in very late in the evening. The employee Katie said no problem and would assist me to change the room rate without breakfast. I also told Katie that I was on a business trip and a receipt was needed. I gave her my tax ID number and asked her to have the receipt ready when I checked out. However, as I checked out the next morning, the other employee Pony said I had to pay a higher rate and insisted that nothing was noted on the computer. I tried to explain to Pony that his colleague Katie helped me with the booking last night and kindly asked Pony to confirm with Katie with the situation. Pony said that it was not necessary, and he did not want to disturb Katie while she was off duty. Pony told me that he had no access to approve my request for paying the rate without breakfast. Thus, I asked to talk to the Manager. Then Pony called to the manager and talked to the manager on the phone for quite a long time. After Pony hanged out the phone, he said that manager would come here to assist me. What I could not understand was that why the manager could not give the order over the phone and had to come to the counter personally to handle this easy and small case. During the whole conversation, I tried to tell Pony that I was in hurry and please accelerated the process. Pony kept saying he was sorry and there was nothing he could do. The manager Aaron Siao finally appeared at the counter after 30 minutes. Ironically, the computer was SHUT DOWN at the same time! I was irritated, and I did not know what to say. It took me 30 minutes to check out and it came to a ridiculous ending. I got to leave because I would be late for the important meeting if I stayed at the hotel for one more second. Thus, I left the hotel without getting my receipt and not knowing how much I was charged for the stay. The reason I chose this 5-star hotel because I wished I could have a better service and good rest before my big day. Thank to Katie, Pony, manager Aaron Siao, I was late for the meeting. Never choose this hotel if you are on a business trip!
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Date of stay: October 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
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Response from General Manager, 總經理 at Ambassador Hotel Hsinchu
Responded Oct 12, 2020
Dear Guest, Thank you for staying with Ambassador Hsinchu and taking time to share your feedback with us. Your kind words would definitely motivate our team to perform even better. Please accept my sincere apologies for what you had experience here. Our management team takes a serious view of the issue you’ve raised. Immediate measures will be taken in the meantime of improving the quality of our service. We thank you for choosing Ambassador Hsinchu as your preferred stay while you travelled to Hsinchu and sincerely look forward to having a chance welcoming you back soon. Sincerely, Bob Wang General Manager Ambassador Hotel Hsinchu
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shun821 wrote a review Sep 2020
Singapore, Singapore1825 contributions98 helpful votes
+1
Stayed here for 3 weeks as part of my work trip. Glad that they assigned me a room on the high floor which I later find it how important it was as the music from the live band at the atrium is so loud that it can be heard from the rooms at lower level. No complains on service, staff are courteous and always putting up a smile when they see guests. Breakfast: Wide choices which includes some of Taiwanese kind of breakfast. Room: Love it! Big room, clean, good view! Oh, did I forgot to mention the toilet comes with a bidet and seat warmer (++ points!). Laundry service: Standard, clothes are either folded or hung back in my wardrobe. Facilities: Standard Pool and steam-room/sauna facilities are available for guest use. I hope they have a bigger gym though. Location: Located in between Hsinchu Train Station and North Hsinchu Train Station, do note, these are not the highspeed rail stations (HSR), the Hsinchu HSR station is reachable about 25mins by train. Also Big City (biggest shopping mall in Hsinchu) is only about 7-mins walk away. Overall: Enjoyed my stay.
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Date of stay: December 2019
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Request for high floor for both quietness and good view.
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Response from General Manager, 總經理 at Ambassador Hotel Hsinchu
Responded Oct 10, 2020
Dear Guest, Thank you for staying with Ambassador Hsinchu and taking time to share your feedback here. It is very delightful to know that you had an enjoyable stay with us. We appreciate your feedback and we look forward to having your next visit soon. Sincerely, Bob Wang General Manager Ambassador Hotel Hsinchu
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AndresNogiets wrote a review Jan 2020
Leiden, The Netherlands3 contributions
It is a nice hotel. Perhaps the wooden furniture in the room could be updated but in general, the room was comfortable, cozy, and super clean. Breakfast is also good. i wish they had real orange juice instead of orange flavor water with too much sugar. But the food is excellent quality!
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Date of stay: January 2020
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Any room has a decent view
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Response from General_Mgr2020, 總經理 at Ambassador Hotel Hsinchu
Responded Jan 29, 2020
Dear Guest, Thank you for staying with Ambassador Hsinchu and taking time to share your feedback here. It is very delightful to know that you had an enjoyable stay with us. We appreciate your feedback and we look forward to having your next visit soon. Sincerely, Bob Wang General Manager Ambassador Hotel Hsinchu
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IPRGSIVA wrote a review Nov 2019
Ottawa, Canada11 contributions4 helpful votes
Had requested an early check in. Which was brushed off. To kill time, headed to the lunch buffet. Denied access, stating that they were closing. Told to go to the floor one level up. Saw some tables and sat waiting for service. An employee had no clue why we were there ! Never been treated like this before !
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Date of stay: November 2019Trip type: Traveled on business
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Response from General_Mgr2019, 總經理 at Ambassador Hotel Hsinchu
Responded Nov 13, 2019
Dear Guest, Thank you for staying with Ambassador Hsinchu and taking time to share your feedback with us. Your kind words would definitely motivate our team to perform even better. Please accept my sincere apologies for what you had experience here. Our management team takes a serious view of the issue you’ve raised. Immediate measures will be taken in the meantime of improving the quality of our service. The hotel check in time at 3pm as usual, also will arrange guests to the business library to take a rest when guests arrival early, expect guests have other request. Unfortunately there is a conference with lunch hold at Promenade and Mezzanine on 12 and 13 floor, in which we are sorry unable to let the guest go in. For guests staying with us enjoyable where are Chinese Restaurant and A CUT Steak House at 9 floor, if guests asking that we are pleasure to arrange there. We thank you for choosing Ambassador Hsinchu as your preferred stay while you travelled to Hsinchu and sincerely look forward to having a chance welcoming you back soon. Sincerely, Bob Wang General Manager Ambassador Hotel Hsinchu
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Hans Kleuskens wrote a review Nov 2019
Veldhoven, The Netherlands15 contributions1 helpful vote
Business hotel with excellent service nice swimming pool/spa and friendly staff. If you go to HsinChu for business this is the best place to stay. Right in the city center. HsinChu has become a clean town. No dirty sidewalks and nasty streets. It really cleaned up.
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Date of stay: August 2019
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Enjoy their spa is really recommended, across the street is a nice massage salon also...
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Response from General_Mgr2019, 總經理 at Ambassador Hotel Hsinchu
Responded Nov 7, 2019
Dear Guest, Thank you for staying with Ambassador Hsinchu and taking time to share your feedback here. It is very delightful to know that you had an enjoyable stay with us. We appreciate your feedback and we look forward to having your next visit soon. Sincerely, Bob Wang General Manager Ambassador Hotel Hsinchu
Read more
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PRICE RANGE
$97 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hsinchu ambassador hotel
LOCATION
TaiwanHsinchuEast District
NUMBER OF ROOMS
257
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Frequently Asked Questions about Ambassador Hotel Hsinchu
Which popular attractions are close to Ambassador Hotel Hsinchu?
Nearby attractions include Big City (0.3 miles), National Tsing Hua University (0.2 miles), and The Residence of Principal Hsin Chih-Ping (0.3 miles).
What are some of the property amenities at Ambassador Hotel Hsinchu?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ambassador Hotel Hsinchu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ambassador Hotel Hsinchu?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ambassador Hotel Hsinchu?
Yes, free parking is available to guests.
What are some restaurants close to Ambassador Hotel Hsinchu?
Conveniently located restaurants include A Cut Steakhouse, The Promenade, and Table Joe Plus.
Are there opportunities to exercise at Ambassador Hotel Hsinchu?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Ambassador Hotel Hsinchu have an airport shuttle?
Yes, Ambassador Hotel Hsinchu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ambassador Hotel Hsinchu?
Yes, dry cleaning and laundry service are offered to guests.
Does Ambassador Hotel Hsinchu offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Ambassador Hotel Hsinchu?
Many travelers enjoy visiting Jinshi Di (0.8 miles), Zhubei Liu Zhang Li Da Fu Di (2.9 miles), and Kansai Sub-station (0.8 miles).