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Phoenix-Pavilion Hot Spring Hotel

Traveler (23)
Room & Suite (34)
Dining (3)


#27 of 44 hotels in Beitou
Property amenities
Free High Speed Internet (WiFi)
Free internet
Free breakfast
Breakfast available
Shuttle bus service
Non-smoking hotel
Public wifi
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Good to know
1Room tip
Traveler rating
  • 6
  • 13
  • 11
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  • 6
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Popular mentions
It was a quick escape from the city during a rare cold weekend in Taipei. The hotel staff was very friendly and offered pick-up drop-off at the subway station (15-minute walk up/down hills). The hot spring water in room was very relaxing, and the semi open air was fantastic. The room was very large comparing to most hotels in Taipei. However, the room and the hotel itself feels old and rundown (rather than the 60's nostalgia style the hotel was probably hoping for).
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Our stay at the Phoenix Paviliion hot springs hotel was a very relaxing and comfortable stay. The staff/owners were very helpful providing free pick up and drop off from Beitou station. Will definetely recommend this traditional styled hotel to friends.
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Response from Nung-Kai, 經理 at Phoenix-Pavilion Hot Spring Hotel
Responded Apr 19, 2018
Thank your accommodation at our hotel! We are very glad to know that you are satisfied with our hotel and service. We will continue our hard-work. Thank you again for your encourage and suggestions! Best regards, by the staff of Phoenix Pavilion.
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Pro: Spacious room with ensuite bathroom and hot spring tub. real hot spring. free breakfast. not many but decent for vegetarian guest. love the soy milk. nice. strategically located to popular sites. got shuttle to pick and send guest to near MRT station. friendly staff that can speak english. Cons: Old hotel. maybe need upgrading. and please add more breakfast menu
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I stayed at Phoenix Pavilion with my brother in a twin room. The hotel occupies 3 floors with less than 30 rooms is my guess, although some rooms can accommodate 5~6 people. During our 3-night stay, we checked in on a Saturday night & the hotel was full - and I noticed several groups checking in with young children, so it could be a popular hot spring place for families. The location is a bit tricky to find if one is not familiar with the Xinbeitou area. However the hotel does provide a transfer service at either Beitou or Xinbeitou MRT station. All you have to do is call the hotel on arrival at either MRT station & the shuttle would come & pick you up in 10 minutes. Our room was clean & functional. The hot spring tub is quite small and barely fits 2 people, so my brother & I just take turns to enjoy the hot spring bathing experience. Bottled water is provided in-room & breakfast is included. It's primarily local food like rice congee, steam buns & some preserved snacks (which I haven't touched). But the stir-fried noodles & vegetables I do like. The steamed bun was particularly good which I enjoyed with a cup of coffee - available from a self-serviced machine just outside the small breakfast area. This appears to be a family run business & staffs were particularly friendly, even helped me with the luggage as our room was on the 3rd floor. Taipei city is 30 minutes away on the MRT & you can arrange for a transfer to either MRT stations by making a booking at the reception. IT was a pleasant experience at Phoenix Pavilion.
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We spent one night in this hotel. Here are the good points: They have pick up service from Beitou or Xinbeitou station. Just give them a call. They also drop you off there. The room we reserved was huge. The tatami gave a nice Japanese touch. Free bottled water and tea making facilities in room. Free coffee in lobby. The staff are very friendly and polite. Best of all, the enormous hot spring stone bathtub on the terrace. Although tub is out on terrace, it is private. You can watch the starts while you bathe if the sky is clear. Hotel check in is at 5pm. We arrived a bit early but they gave us the room anyway at 4pm. Not so good points: The bathroom shower has no shower curtain so water gets everywhere. A bit skimpy on the amenities. No hand soap in the bathroom, we had to buy our own. The bed was rock hard, and I mean ROCK hard. It was okay for me, but husband had a hard time sleeping. They had some futons in the closet, he took one of those and threw it on the bed. As for buffet breakfast, it was tasty if you like Chinese breakfasts (rice porridge ,soup, sautéed vegetables, steamed buns, Chinese sausages, etc). I liked it because I'm half Asian, but my French husband found it weird. The only western thing there was was toast and vanilla flavoured margarine with jam that tasted more like Jello.
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$56 - $155 (Based on Average Rates for a Standard Room)
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