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Le Grande Bali

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Le Grande Bali
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292 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Jakarta, Indonesia
Reviewed 4 days ago NEW

We stayed in one Bed Room SUITE 28th to 30th Dec 2016, luxury hotel and still new, very quiet location, near to Dreamland beach with free shuttle bus but pick up time back to the hotel is not sharp (late 20 minutes).

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Helpful?
Thank Budihono
Reviewed 5 days ago NEWvia mobile

We recently went to Bali for our Christmas vacation. We stayed at Le Grande.....and my goodness it is grand in every sense of the word. Every member of staff was friendly, smiley, happy, kind, helpful, efficient in every possible way! I have never been to a place where people love their work so much that it oozes from them. What...

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Helpful?
Thank harbinder s
Kuta lombok
Reviewed 1 week ago via mobile

This is a resort tucked in beside a beautiful golf course with three pools, spa, tennis courts and gorgeous gardens. Sadly it is a little isolated if you want to explore even near by attrctions as it is too far to walk anywhere. You must get transport and the hotels options are not cheap. But if you just want to...

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Helpful?
Thank Julianpfowler58
Brisbane, Australia
Reviewed 3 weeks ago via mobile

We picked this hotel as it was out of the way. You need transport to get anywhere but that didn't bother us. We loved the peace and quite. The kids had some activities do to even though there is no kids club. The restaurant is very nice. The only fault I could give is the day spa. It was not...

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Helpful?
Thank Lauzpr
FIN_LeGrandeBali, Manager at Le Grande Bali, responded to this review

Dear Guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Looking forward to seeing you again soon. Kind Regards, Management.

Wrexham, United Kingdom
Reviewed December 19, 2016

I've had a great stay at Le grande a few weeks ago. It was a really nice hotel with all the things you could wish for a little retreat. Ok except a gym maybe ;). The staff in the place was so nice, they really made this trip special. Especially Ferry, who helped me with a lot of things and...

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Helpful?
Thank antalvig
FIN_LeGrandeBali, Manager at Le Grande Bali, responded to this review

Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let "Ferry" that he made an impact during your stay. We hope to welcome you back to the hotel soon! Kind Regards, Management.

Mangupura
Reviewed December 18, 2016 via mobile

First impression when check in, the reception gave me a fake smile like i'm not a guest, i booked a pool side room cause easier to swim with my kids but they said the room was full and they upgraded my room to suite (123) the room was so big but old, indoor and outdoor AC was very noisy, there...

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Helpful?
Thank Margayusa83
FIN_LeGrandeBali, Manager at Le Grande Bali, responded to this review

Dear Guest, Thank you for your review. We are glad to hear that overall your experience was positive. We are disappointed to hear that our staff didn't meet your expectations. This critical feedback will be used in training our staff. We do hope you give us another chance as we will definitely improve our services. Kind Regards, Management.

Reviewed December 17, 2016 via mobile

I went with my husband and our 8 months old son for 10 days stay and enjoyed every bit of it. The peaceful and serene location, away from hustle bustle of the town is just perfect. Staff has been so friendly, full of courtesy and helpful. To the staffs at Nan Yang restaurant, love the breakfast and services that comes...

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Helpful?
Thank Pauline P
FIN_LeGrandeBali, Manager at Le Grande Bali, responded to this review

Dear Happy Guest, Thank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Kind Regards, Management.

Newcastle, Australia
Reviewed December 12, 2016 via mobile

The elevator wasn't working, breakfast wasn't included, the lights were difficult to connect to the switches, the restaurant service was slow and room service terrible, they put us with two single beds instead of a double as requested, they came very early to ask us when we were checking out (8am) while we were still sleeping. Plenty of little annoyances...

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Helpful?
Thank triltravel
FIN_LeGrandeBali, Manager at Le Grande Bali, responded to this review

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, we will supervise that all your other complaints are addressed that everything will be in order on your next visit. We...

Reviewed December 9, 2016 via mobile

I'm so sad. We had a good stay at this hotel until check out where they only allow you to leave with the hotels transportation service, which is more than double the price of a normal driver. Extremly disappointing, sad for our driver that they forced away when we already packed some of our bags. I know there is some...

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Helpful?
1Thank Astrid K
FIN_LeGrandeBali, Manager at Le Grande Bali, responded to this review

Dear Guest, Thank your for your candid feedback. We are sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally. Kind Regards, Management.

Reviewed December 5, 2016 via mobile

Very nice and quiet area. The room comfortable and cozy bathroom. Breakfast and dinner I love so much, made me like Indonesian food. I rented motorcycle from the hotel and very easy going to the beach. And miss Rahayu very helpful for information about bali and solve all my questions. I will come back again and will bring my family

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Helpful?
Thank Stanislav S
FIN_LeGrandeBali, Manager at Le Grande Bali, responded to this review

Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Miss. Rahayu that she made an impact during your stay. We hope to welcome you back to the hotel soon! Kind Regards,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Le Grande - Bali, nestled in the heart of the New Kuta Golf Course, within the Pecatu Indah Resort complex is a retreat offering a full spectrum of services that provide everything from tranquility to rejuvenation. This remarkable hotel redefines efficient service with a gracious attitude that ensures a truly unforgettable experience.Pecatu located at the south western coast of Bali is known for the famous Uluwatu temple & the Dreamland beach. Located 15.5 km from Ngurah Rai International Airport. ... more   less 

Additional Information about Le Grande Bali

Address: Block 5 - Pecatu Indah Resort | Jalan Raya Uluwatu, Pecatu 80361, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Pecatu
Price Range: $35 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Le Grande Bali 4.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Le Grande Hotel Pecatu
Le Grande Bali Pecatu
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Questions & Answers

Here's what travelers have asked, with answers from Le Grande Bali staff and other travelers.
9 questions
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Questions? Get answers from Le Grande Bali staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suite Room with Pool view”
 of 5 bubbles Budihono, 4 days ago | Read review
“Big rooms.”
 of 5 bubbles Gandra12, Dec 3, 2016 | Read review
“rooms with balcony facing the swimming pool is the best”
 of 5 bubbles yousifm919, Nov 26, 2016 | Read review
“family suites was wonderful”
 of 5 bubbles 209limm, Nov 21, 2016 | Read review
“Do not stay here nice place but staff education and communication is terrible.”
 of 5 bubbles 914mikis, Nov 6, 2016 | Read review
5 of 5
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