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Hotel Sugar Beach

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Hotel Sugar Beach
Hotel Sugar Beach
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327 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is in a nice Bay, but there is not much to do. Little surf boards are available at 2 USD per hour. The is no breakfast buffet, only a la card and the service is very very slow. The plates are not big. It took us more than half an hour to get breakfast. Two additional toast slices... More 

Helpful?
1 Thank Stefan R
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Dear Stefan, I have shared your complaint about the price of toast and boogie boards with Sven, the manager. He assured me that you were refunded the charge for the boogie board rental. We agree, that when the hotel is not full, we do not need to charge our guests as the rental fee is in place to keep the... More 

St. Albert, Canada
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a nice, large and very clean room with a partial view of the ocean. Staff were friendly and helpful. Food in restaurant was good. The hotel is a bit remote from the rest of Playa Protrero and so our rental car made the hotel a bit of an oasis. Quite a few rocks in the water so not... More 

Helpful?
Thank Scott R
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

I will share your kind notes about the staff in our next meeting, thank you! We do have regular, moderate waves that may bring sand in, and also periods when the rocks are no longer covered. Glad you discovered Playa Danta - Sugar Beach is a 6 kil drive from Flamingo, but are fortunate to have Pura Vida Ride and... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The room was nice & had an Oceanview. Breakfast was included & great tipico food. We relaxed on the beach & took walks. We saw many crabs, fish in the Tadpoles. We had to cross the river to get to this town . Wow! Great adventure! I recommend an SUV & not driving at night

Helpful?
Thank Hikingbunny
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

Thank you for your review. I am very happy to hear that you enjoyed the nature and beach walks, and had a great adventure!! More 

usa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family (3 kids) have been traveling / working in Costa Rica for over a decade. We are always on the look out for unique, small, gems that allow our family to truly relax and at the same time have an adventure of a life-time. Hotel Sugar Beach is that place. We love it because it is a small establishment... More 

Helpful?
1 Thank Leslie F
Province of Heredia, Costa Rica
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We had huge expectations for this hotel and planned our family vacation for months to this destination, however we were disappointed. The Hotel grounds are very nice and the staff is friendly and helpful however the beach is SUPER ROCKY, there are so many rocks that we were never able to swim with our two boys who are 4 and... More 

Helpful?
1 Thank Adriana G
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

I am very sorry to hear that your vacation was a let down. Sugar Beach is more known for its tranquility, the nature and a place to unwind. We may have not let you know in time that on the next beach less than one kilometer using the road you would find calmer water, high quality stand up paddle boards,... More 

Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 8, 2016 via mobile

We recently stayed at Sugar Beach for a destination wedding. This incredible hotel was surrounded by a tropical rain forest steps away from the ocean. Everyday we were treated to encounters with local birds, iguanas, lizards, and troops of monkeys. The rooms were quite large with refrigerators in the rooms and an open air restaurant overlooking the ocean. Two large... More 

Helpful?
Thank Lauren M
Bakersfield, California
Level Contributor
81 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed August 7, 2016 via mobile

This hotel was really just perfect for what we wanted. The rooms are large, clean, and comfortable. The breakfasts are cooked to order and delicious. The service is excellent and nothing seems to be impossible. The location was amazing, right on a small beach. I could go on and on, but really all of say is this Costa Rican hotel... More 

Helpful?
Thank ColleenQD
A TripAdvisor Member
1 of 5 stars Reviewed August 6, 2016 via mobile

Place is a dump We arrived just after it got dark. Lizards at the door and inside the room. My wife did not sleep all night. Walk out in the morning and large 5feet snakes crawling around. We checked out but they did not allow us to cancel remaining nights and charged us full. Beach is no beach. Food and... More 

Helpful?
Thank A TripAdvisor Member
JosePablo, Guest Relations Manager at Hotel Sugar Beach, responded to this review

This area does have geckos, iguanas, and occasionally a boa, however we have never seen several 5 feet snakes crawling around. We also do allow guests who are not fond of the hotel, or in this case reptiles, to check out without any penalty fee. I do understand that you had a bad experience and you should have been allowed... More 

San Jose, Costa Rica
Level Contributor
154 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed August 4, 2016 via mobile

The hotel has a good location and nice grounds but needs an urgent upgrade of rooms and facilities. The rooms aren't aging well and it isn't what it used to be. Internet access from the room would be nice as in this time and age more than an amenity is a necessity.

Helpful?
Thank lazytravel
Plymouth, Wisconsin
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2016

The only reason this hotel receives a 4 out of 5 for me is because of bugs, crab, and lizards that end up in your room every night, (which is normal for Costa Rica). Otherwise, this hotel was clean, the beds were extremely comfortable, and the grounds were gorgeous! The staff and the beach is what made this hotel top... More 

Helpful?
Thank Trishtoot
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking

Additional Information about Hotel Sugar Beach

Address: Playa Pan de Azucar, Playa Potrero, Costa Rica
Location: Costa Rica > Province of Guanacaste > Playa Potrero
Price Range: $118 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sugar Beach 3*
Number of rooms: 27
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Also Known As:
Sugar Beach Hotel
Hotel Sugar Beach Costa Rica/Playa Potrero
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