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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#10 of 53 hotels in Kamala
Location
4.1
Cleanliness
4.5
Service
4.5
Value
4.3
Travelers' Choice
Hyatt Regency Phuket Resort is nestled on the hillside overlooking Kamala Cove at the southern tip of Kamala Beach. Terraced up the verdant hill, this five-star resort offers unobstructed panoramic views of the Andaman Sea and spectacular sunsets from most of the 201 guestrooms. The Regency Club rooms, perched on the hillside, offer a large balcony, open-concept luxurious room and bathroom, some with private dipping pool, All club guests have access to the Regency Club featuring a large adult infinity pool overlooking the Resort and the Andaman Sea. This luxury resort features Nahm Spa where four private spa suites, will provide Thai specialist massages and herbal and aromatic treatments.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Plunge pool
Restaurant
Complimentary welcome drink
Happy hour
Wine / champagne
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Foot massage
Full body massage
Head massage
Neck massage
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Sofa
Telephone
Wardrobe / closet
Minibar
Refrigerator
Cable / satellite TV
Clothes rack
Private bathrooms
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Romantic
Languages Spoken
French, Chinese, German, Hindi and 1 more
Location
58Somewhat walkable
Grade: 58 out of 100
44Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
Contact
16/12 Moo 6, Kamala, Kathu, Phuket 83150 Thailand
Name/address in local language
Getting there
Rental CarsSee all Kamala rental cars
506Reviews20Q+A59Room tips
Reviews
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A beautiful hotel hosted by the most caring staff. A feeling of second home that goes through all the services that the hotel proposes. If you ever considered to organise an event there, I suggest to make the trip and meet the wonderful Diana. She'll be your ally throughout the creation and preparation of your event. She's someone you can totally rely on, and this applies to the rest of her team: Thapakorn, O, Alex, JJ... My advice don't think too hard. The place is stunning and the staff is amazing ☀️
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favorite
We recently stayed at the Hyatt Regency Kamala and enjoyed the warmest hospitality. Nothing was any trouble for the staff and we were looked after in the best possible way. I would highly recommend this hotel to anyone visiting Phuket.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded Dec 1, 2022
Dear Jon M It's wonderful to read that you had a really great stay during your visit to Hyatt Regency Phuket Resort and that our team managed to take good care of you. Looking forward to seeing you again, Best regards, Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hyatt is an excellent hotel located near Kamala Beach offering a first-class experience that has many things to offer for both adults and kids. Clean rooms, friendly staff, amenities galore and great location. Close to Patong Beach and FantaSea.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Ask drivers to wait for you for return trips. Regency offers complimentary drinks and food with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Very good people!!! The best hotel in Thailand!!!! We enjoyed with Lee, Mickey, Per. amazing service and we will recommend to all our friends from Israel to come and visit. Many activities during the day for everyone to enjoy
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Best house reef for snorkeling in Phuket! If you are a marine lover, you’ll be blown away by the marine life and corals. Very reasonably priced snorkeling instructor as well for beginners and guide you around the reef. The property and staff are also worthy of the Hyatt brand. Fun-filled kids activities as well - no complaints. Only downside is if you love an expansive sandy beach, Kamala is the not the area to be. You’re better off at Nai Thon beach, near the airport.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 3 days ago
Dear ArchSquare Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and that our house reef provided a great snorkeling experience for you. We take pride in the marine life and coral that can be found in our waters and we are glad that you were able to appreciate it as well. We are also pleased to hear that you found our snorkeling instructor to be reasonably priced and helpful, especially for beginners. Our staff strives to provide exceptional service to all our guests and we are glad that you found them worthy of the Hyatt brand. Thank you for mentioning our fun-filled kids activities. We always try to provide a range of activities to keep our younger guests entertained and engaged during their stay. We appreciate your feedback about the sandy beach in Kamala. While we don't have an expansive sandy beach, we do offer access to our house reef which provides a unique and exciting snorkeling experience. However, we do understand that some guests prefer a different type of beach experience, and we appreciate your recommendation of Nai Thon beach. Thank you again for your review and we hope to welcome you back soon for another great stay! Best regards, Milos Zivkovic Mickey Resort Experiences Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family has spent 2 nights at Hyatt regency. Thank you so much to Mickey, our resort experience manager, who has organised a day trip and take us to Phuket downtown for local food tasting, temple visit and the spectacular mountain viewing the whole city of Phuket. Memorable experience for our family! Much appreciated!!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear tsea2023 Great to hear that you and your family had a unique and memorable experience during your stay at Hyatt Regency in Phuket, We appreciate you taking the time to share your positive feedback, and we will for sure continue to upgrade our experiences. We look forward to welcoming you back for another wonderful stay soon. Thank you for choosing Hyatt Regency Phuket! Best regards, Milos Zivkovic Mickey Resort Experiences Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at this hotel are very friendly and helpful that are always willing to please you especially Mickey who organised all the resorts activities including the pool side staff named Lee who likes to make your stay at the pool a fantastic experience
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear 75paule Thank you for taking the time to leave a review of your recent stay at our hotel. We are thrilled to hear that our staff, especially myself and Lee, were able to make your stay a memorable one. We take pride in providing exceptional customer service to our guests, and we are pleased to know that we met your expectations. We will make sure to pass on your kind words to Lee also as we know it will make his day. We appreciate your recommendation and we hope to have the opportunity to welcome you back to our hotel in the future. Best regards, Milos Zivkovic Mickey Resort Experiences Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Hyatt for over 3 weeks. And we loved it. Starting from the Kids Club personell, Pool personell and the Reception. Micky was there for us 24/7. we had a great time and would def recommend this hotel. Thanks to everyone at Haytt!!!!!!
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear olga s Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hyatt and that our staff, especially myself, were able to provide you with exceptional service throughout your 3-week stay. It is wonderful to hear that you enjoyed our Camp Hyatt (Kids Club) and pool facilities as well. We are thrilled that you would recommend our hotel to others and we appreciate your kind words. It was our pleasure to have you as our guest and we look forward to welcoming you back to Hyatt in the near future. Warm regards, Milos Zivkovic Mickey Resort Experiences Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Hyatt for 4 nights and we were expecting a beachfront hotel with a great beach and unfortunately it wasnt what we expected. The hotel is nice and has a really big pool which is also good for children so we had a great time with our 2 year old son but you have to cross the street to go to the hotel’s beach area which is really small and the beach is not as good as we expected. The breakfast is really good and the Mexican restaurant on top is also very nice. But the rooms are a bit old and too noisy!
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear albertgale Thank you for taking the time to share your experience with us. We appreciate your feedback and are sorry to hear that your stay did not fully meet your expectations. We understand that you were disappointed with the size and quality of the beach area and the noise levels in your room. We will take note of your feedback and will use it to improve the experience for our guests in the future. We are glad to hear that you enjoyed our large pool, which is designed to be family-friendly, and that you had a great time with your 2-year-old son. It's also great to know that you found our breakfast and Mexican restaurant to be good. Once again, we apologize for any inconvenience caused during your stay and hope that you will consider staying with us again in the future, so that we can provide you with a more enjoyable experience. Please do not hesitate to contact us directly if you have any further feedback or concerns. Thank you for choosing to stay with us at the Hyatt. Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The biggest thanks to Lee! He made our vacation! Thank you for your service! As we are also muslims, he made our vacation safe! He checked our food, drinks and etc. Because we eat only halal food!!! No pork!!!!Thank you Lee!!!!
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear Gulnur K Thank you for taking the time to leave a review of your recent vacation experience with us. We are thrilled to hear that Lee went above and beyond to ensure that you had a safe and enjoyable vacation. We are committed to providing exceptional service to all of our guests and it's always rewarding to hear that our efforts have paid off. Lee takes great pride in his job and we will make sure to pass along your kind words to him. We appreciate your business and look forward to welcoming you back on your next visit. Best regards, Milos Zivkovic Mickey Resort Experiences Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$143 - $334 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
201
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Claim Your ListingHYATT REGENCY PHUKET RESORT - Updated 2023 Prices & Hotel Reviews (Kamala, Thailand)
Frequently Asked Questions about Hyatt Regency Phuket Resort
Which popular attractions are close to Hyatt Regency Phuket Resort?
Nearby attractions include Cut and Sew Tailor (0.7 miles), Fashion World Tailor Kamala (0.7 miles), and Kamala Beach (0.7 miles).
What are some of the property amenities at Hyatt Regency Phuket Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Phuket Resort?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Hyatt Regency Phuket Resort?
Guests can enjoy an on-site restaurant, a lounge, and a free welcome drink during their stay.
Is parking available at Hyatt Regency Phuket Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Regency Phuket Resort?
Conveniently located restaurants include 936 Coffee, SILK Restaurant & Bar, and Blue Manao.
Are there opportunities to exercise at Hyatt Regency Phuket Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hyatt Regency Phuket Resort have an airport shuttle?
Yes, Hyatt Regency Phuket Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Phuket Resort have airport transportation?
Yes, Hyatt Regency Phuket Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Phuket Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Phuket Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.