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Hyatt Regency Phuket Resort

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16/12 Moo 6, Kamala, Kathu, Phuket 83150 Thailand
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Traveler (428)
Room & Suite (84)
Pool & Beach (49)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Phuket Resort
Updated 10/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 51 hotels in Kamala
Location
4.2
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
Hyatt Regency Phuket Resort is nestled on the hillside overlooking Kamala Cove at the southern tip of Kamala Beach. Terraced up the verdant hill, this five-star resort offers unobstructed panoramic views of the Andaman Sea and spectacular sunsets from most of the 201 guestrooms. The Regency Club rooms, perched on the hillside, offer a large balcony, open-concept luxurious room and bathroom, some with private dipping pool, All club guests have access to the Regency Club featuring a large adult infinity pool overlooking the Resort and the Andaman Sea. This luxury resort features Nahm Spa where four private spa suites, will provide Thai specialist massages and herbal and aromatic treatments.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Diving
Kids stay free
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Plunge pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Wine / champagne
Poolside bar
Snorkeling
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Bay View
Languages Spoken
English, French, Chinese, German and 2 more
318Reviews12Q+A37Room tips
Traveler rating
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Most Recent
SA wrote a review Yesterday
Boise, Idaho3 contributions1 helpful vote
The hotel was very nice. The highlights were the pool and the service. The large infinity edge pool overlooked the beach and was surrounded by tropical trees and flowering plants. There was poolside service to allow one to lounge there for hours. The people working at the hotel were all delightful. They were all kind and friendly. They certainly helped me make the best of my time in Phuket.
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Date of stay: October 2022Trip type: Traveled solo
Room Tip: The hotel is on a steep hillside but manageable. They also have a golf cart service 24 hours a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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KiddySing wrote a review Oct 4
Singapore, Singapore163 contributions107 helpful votes
The hotel is located at a nice spot, with the beach (strong waves though) just outside. You will need to take a car to the nearby Kamala shops though. It's not far, but you have to walk up a hill and on a road with no footpath. The staff are great, and food options are good. It is built on a steep hill, so you need to be fit to walk or take the buggy. Rooms have a great sea view. I would be happy to stay here again.
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Date of stay: September 2022Trip type: Traveled on business
Room Tip: Parking available, no shops within 1 km, great pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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acalle2022 wrote a review Sep 2022
Brisbane, Australia1 contribution2 helpful votes
My husband and I visited Hyatt Regency Phuket for our honeymoon and we had the most amazing time. The cleanliness of our room and general hotel, as well as the staff friendliness and helpfulness was beyond our expectation. Definitely looking forward to visiting again.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded yesterday
Dear acalle2022 Thank you for the review and choosing Hyatt Regency Phuket Resort for your honeymoon celebration. We are happy to receive your compliments and appreciation for the services and I will make sure to pass on your feedback to our team. We are looking forward to seeing you again. All the best, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gregfuchs wrote a review Sep 2022
1 contribution1 helpful vote
We had an amazing time at the Hyatt, from our checkin to our checkout. All the staff have been so helpful and accommodating throughout our stay. We travelled as a family of four and not once did we mind the hilltop position, we are an active family so didn’t mind a walk and the kids if they didn’t want to walk to the room would just jump into one of the golf carts readily available. The regency lounge was a little touch of class, Casa Boho will be cranking once fully opened and the drama of the mizu experience is not to be missed. My only suggestion to the Hyatt would be, don’t limit the times the free shuttle goes in and out of Kamala town, it’s such a short trip and would cost you all that much time and would improve all guests out of resort experiences that little more. Overall an absolute pleasure of a stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded yesterday
Dear gregfuchs Warm greetings from Phuket. Care is at the heart of everything we do, and I am pleased to read that you had an amazing time at Hyatt from day one. Our newly opened Latin American restaurant Casa Boho is indeed unique in terms of its authentic cuisine as well as spectacular views. I am happy to inform you that the official opening of Casa Boho will be on the 8th of October. Your praise will be passed to Regency club and MIZU team. We have taken note of your suggestion for more free shuttles, and will definitely consider that in the future. Until next time, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dnlwoods wrote a review Sep 2022
Melbourne, Australia1 contribution1 helpful vote
Huge thanks to all the staff from the Hyatt Regency Phuket for making our family holiday a truly memorable experience. All staff members - including concierge, reception, multiple restaurants, kids clubs, cleaning, pool & day spa - were nothing short of exceptional.. with their enthusiasm and attitide, coupled with a great hotel facilities and food... positively contributed to a great break. Highly recommend Hyatt Regency for couples & familes.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded yesterday
Dear dniwoods Warm greetings from Hyatt Regency Phuket Resort, I am delighted to read that all my colleagues provided your family with a “Sensational vacation” and that you enjoyed in our restaurants, Camp Hyatt (kids club), pool and spa. Please be rest assured that your feedback will be shared with Hyatt team. Thank you for your recommendation and looking forward to seeing you again, All the best, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
capt squeak wrote a review Sep 2022
Carlingford, Australia175 contributions90 helpful votes
My wife and I didn't realise how much we missed being looked after and just relaxing. My wife requires a special diet which means there are a lot of things she can't eat. That was solved by the executive chef. The room was pristine and we were spoilt rotten by Por. Anything we required was sorted. It was nice to leave the world's troubles behind and by the end of our break we were so relaxed. Thanks we will return.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded yesterday
Dear capt squeak, Sunny greetings from Phuket, Thank you very much for taking the time to share your experience on TripAdvisor. We are very proud to have people like Chef Kreaton and Khun Por, who always go one step further to provide our guests with an impeccable vacation, they are delighted to read your kind words. We are looking forward to welcome you back at Hyatt Regency Phuket Resort in the near future. All the best, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Safari21391069287 wrote a review Sep 2022
3 contributions1 helpful vote
Super resort. It’s built on a steep hill , many times they will run you to your room in a golf cart but still a bit of an imposition when you fancy nipping up to the room to get something. Kamala has a lovely beach bug that is the other side of a different hill so expect 200bhatt taxi fare each way. There is a beach at the resort where you can snorkel with complimentary equipment and helpful staff to get you in the water. Breakfast very nice. Other restaurants pricey and It is going to be taxi into Kamala for other options.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded yesterday
Dear capt squeak, Sunny greetings from Phuket, Thank you very much for taking the time to share your experience on TripAdvisor. We are very proud to have people like Chef Kreaton and Khun Por, who always go one step further to provide our guests with an impeccable vacation, they are delighted to read your kind words. We are looking forward to welcome you back at Hyatt Regency Phuket Resort in the near future. All the best, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
travelerintaiwan wrote a review Sep 2022
Taipei, Taiwan32 contributions13 helpful votes
+1
Here’s an updated review to my previous review when I gave a one star….. I gave a one star yesterday due to what I consider poor handling from the night staff on my stay this week. Where a large group/family from India decided to have an all out party in their whirlpool jacuzzi balcony from 130am to 430 am. When myself and others asked them to keep it quiet, they decided to get louder. I called down twice to reception and the staff either didn’t do anything or couldn’t do anything to get this group to have the decency to respect others at this hour (3 in the morning!!!). I then contacted Hyatt Global and asked them to intervene and at 430, finally it got quiet. While I understand the hotel is not at fault for unruly guests, I do feel they should’ve had their security stop this group’s loud gathering after midnight. But they did nothing. During the morning, Chris, Director of Rooms was apologetic and moved/upgraded our room for my remaining night. gave me points to compensate for the previous night. All the other staff were all very kind and trained. Breakfast is decent as expected and they do have a great croissant selection. Their pool is outstanding. The property is clean and well maintained. Rooms are clean as expected. The property is right by the hill so for people that enjoy a nice uphill walk and climb, this is an ideal place. If not, they do offer buggy rides to their rooms at all times. I know it’s been very difficult after the pandemic for businesses so I hope they will do well in the future. Hence I am changing my review as they handled the situation well. I hope that family reads this and try to be more considerate of others in the future or book a private villa where they can party and scream all they want.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Avoid wedding groups!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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E K wrote a review Sep 2022
1 contribution2 helpful votes
Fabulous views, fabulous experience, thank you for the whole personal, will definitely come back! The level of service is top notch and everybody is trying to make it as much more enjoyable as they can, if you think where to stay, don’t think further - go here
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded yesterday
Dear E K Sunny greetings from Phuket I am very grateful for your kind words and warm recommendations, they will only help us in getting better. Thank you also for describing us as the best hotel with fabulous views and as fabulous experience! Hyatt Regency Phuket team looks forward to welcoming you back in near future. All the best, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LynnLynn Sarita C wrote a review Sep 2022
1 contribution1 helpful vote
Great experience and recommend for vacation and relax. Club member is very good. Enjoy the great view, food, beverage and nice facility. Also, the spa is really good, i'm very recommend. Happy to visit again next time.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 2 weeks ago
Dear Khun LynnLynn Sarita C, Warm greetings from Hyatt Regency Phuket Resort. Thank you for your feedback! I am pleased to read that you had an great experience with us and you found my colleagues very helpful. Your praise will be share with entire Regency club and Nahm SPA team. We hope to see you again in the future, until then please let us know if we can be of any assistance. All the best, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$120 - $183 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
201
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Frequently Asked Questions about Hyatt Regency Phuket Resort
Which popular attractions are close to Hyatt Regency Phuket Resort?
Nearby attractions include Cut and Sew Tailor (0.7 miles), Fashion World Tailor Kamala (0.7 miles), and Kamala Beach (0.7 miles).
What are some of the property amenities at Hyatt Regency Phuket Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Phuket Resort?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Hyatt Regency Phuket Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Regency Phuket Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Regency Phuket Resort?
Conveniently located restaurants include 936 Coffee, SILK Restaurant & Bar, and Blue Manao.
Are there opportunities to exercise at Hyatt Regency Phuket Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Hyatt Regency Phuket Resort have an airport shuttle?
Yes, Hyatt Regency Phuket Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Phuket Resort have airport transportation?
Yes, Hyatt Regency Phuket Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Phuket Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Phuket Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.