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About

Location
4.6
Cleanliness
3.6
Service
3.3
Value
3.4
Property amenities
Public wifi
Free breakfast
Bar / lounge
Restaurant
Breakfast available
Beach
Sun loungers / beach chairs
Sun umbrellas
Breakfast buffet
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Room features
Air conditioning
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
Contact
Off The Northwestern Coast, 84310 Cuba
Getting there
Jose Marti Intl Airport72 miSee all flights
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944Reviews82Q+A64Room tips
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Most Recent
suebT5VD wrote a review Feb 2020
Market Harborough, United Kingdom15 contributions16 helpful votes
We came here for two nights at the end of our holiday and it was the worst place we stayed on our trip. We arrived at 10.30 to be told the room wouldn't be ready until 3, there was no water and we had to pay 8 CUC each for lunch, although we were on an all inclusive package. All this information delivered without an apology or a smile. The food in the main restaurant was inedible. There were birds flying around inside the restaurant pecking at the food and leaving droppings on the table. There are over 80 cabins strung out along both sides of a board walk overlooking each other. Our cabin was old, tired, dark and semi-detached with extremely thin walls and a shared sunlounger area which only one cabin could use at a time. The room was dirty although the sheets and towels were clean and were changed each day. The 'unspoilt' beach was dirty, it had wine bottles, old shoes and bits of plastic strewn along it. If you ventured a bit further away from the resort it had piles of building waste, old broken sunloungers and an all pervading smell of drains / sewage which did not encourage us to try swimming in the sea. Lunch and dinner were the same tired buffet trays of dried up, lukewarm food. Even the tea and coffee were barely warm. On a positive note, the smaller restaurant had a very friendly waiter and served good tea and coffee. If they had been clean and not smelling of drains, the sand and the sea were beautiful and there were nice long walks along the beach in both directions. The seats in the reception area were comfortable and the wi-fi was good but that wasn't really what we came for.
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Date of stay: February 2020
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Service
Sleep Quality
Room Tip: Catch one of the later ferries if you are staying overnight. A day trip taking your own food...
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Julian P wrote a review Dec 2019
London, United Kingdom193 contributions124 helpful votes
Good - stunning clean beach with plenty of loungers (if you're on a day trip turn left when you hit the beach and keep walking to find a load of space - most seem to congregate around the main building); spacious accommodation with sea views; beer same price as mainland; friendly staff; watching sunset; plenty of space; didn't feel like an all inclusive resort which is a good thing. Bad - food not terrible, not great
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Date of stay: December 2019
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Jerry B wrote a review Jul 2019
Vienna, Austria8 contributions9 helpful votes
Paradisical beach....not many people.....accomodation decent by Cuban standards....food bland to bad. Most of the staff perfectly pleasant. But.... ....we got ripped off badly at the bar by paying for a small item with a 50 CUC note and getting Cuban pesos in return. It's a straightforward tourist scam so be very careful and scrutinise your change in this place particularly at the Bar!!
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Date of stay: July 2019Trip type: Traveled
1 Helpful vote
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PrettyGirlPainting wrote a review Jul 2019
Washington DC, District of Columbia5 contributions5 helpful votes
Remote, peaceful beaches with a lot of wildlife and undeveloped areas on the island. Transportation can be challenging, but once you've gotten there, it's truly a peaceful respite. There is accessible dining, water sports and convenient cabanas.
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Date of stay: November 2018
1 Helpful vote
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totuccio83 wrote a review Apr 2019
Verona, Italia260 contributions160 helpful votes
If you search for a luxury place then you should go somewhere else, maybe at the Barbados or Bahamas, or in Varadero, where you can find those pompous and snobbish resorts. If you search for a calm, small, simple, non crowdy island then Cayo Levisa is your place. The room/house (the 61) was enormous, with two showers, and to sinks. The vast majority of the houses have direct access to the beach. When there is no wind the water is crystalline and the sand is very very thin and not sticky. The beach has some fantastic covered places with pillows and mattresses where you can rest or read a book. There is a small shop. The restaurant is.. OK! some dishes were very good, some others not. There is always a chef that grills fish and meat and you can preorder something (such as pasta, or lobster) more fresh (paying). I would definitely go there again, and again, and again..
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Date of stay: April 2019
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Trip type: Traveled
2 Helpful votes
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Kevin K wrote a review Apr 2019
26 contributions11 helpful votes
Only hotel on the island. The ferry was included in the booking. Lunch the first day was not included but 3 meals a day are included after that. Make dinner reservations at Las Brisas and hang around after for live music. All meals are buffet style but they have a grill. By far the best food comes off the grill for breakfast (omelete), lunch(pasta), and dinner(fish and meats). The rest of the food is bland but we brought hot sauce and it made a world of difference. Drinks can be pricey so we brought rum and mixed in juice. The rooms are all nice, tho some are truly beach front (21-25). Day trips drop off groups around 11am and leave at 5pm. If it gets busy at the main beach, walk east or west and explore. Nice trail leads to an old beach area with primitive bar to the east. Overall nice hotel and beautiful beach. Keep an eye out for starfish (but please don't touch)
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Date of stay: April 2019
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Trip type: Traveled
Room Tip: Beach front rooms 21-25
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paulaEastAnglia wrote a review Apr 2019
East Anglia, UK64 contributions28 helpful votes
We were looking forward to a relaxing two night stay here after a few hectic days in Havana, and it was a very beautiful and relaxing place. However, a few things were less than ideal. First of all when we arrived on the morning ferry, at about 10.45 am, we were told our room would not be available until 3.00 pm, so we had to leave our suitcases in a storage room in the reception area, having first extracted our swimming things, beach towels, sun lotion etc. By the time we got to the beach with these items, the day-trippers had taken over all the sun loungers, so we had to sit on the sand. Then we were under the impression that all our meals were included while we were staying there, but we were told we had to pay for lunch on the first day. We went to the smaller restaurant for lunch (turn right when you reach the beach from the reception area and walk along for about 100 metres) which was in an attractive location but the food, which cost 8 CUC per person, was buffet style and not very good. At 3.00 pm we got the key to our wooden bungalow, which was one of the very furthest away from the reception area, along a series of wooden boardwalks. At first we thought it was inconvenient that we were such a long way from reception, but we ended up being happy with our bungalow as it was nice and quiet, very spacious, with a massive bedroom/living area and an enormous bathroom and shower area. It was quite far back from the beach, which we could only see a glimpse of in the distance, between some other bungalows, but this wasn't a problem. There were a few minor things wrong with the bungalow - the front door was so swollen up with humidity that we couldn't open or close it, so had to use the balcony door instead. There were two loungers on our balcony but only one had a mattress. There was no top sheet on our enormous double bed on the first night, and we thought this was maybe normal for Cuba (!) but then on the second day the maid had left two folded top sheets on top of our pillows, along with fresh bath towels folded into swan shapes. Half way between our bungalow and the main reception area was another small restaurant (not the one where we had lunch on the first day, but this one is about 300 metres to the left of the reception area) which we used both evenings and for lunch on our second day. This was a much better restaurant, with a very pleasant waiter and friendly chef, who cooked whatever we wanted (various meats and fish) freshly on his grill at the side of the building. The grilled meat and fish was good, and we particularly liked the brown rice there, which is mixed with vegetables. Unfortunately you can only have breakfast at the big main restaurant, next to the reception area, which is buffet style and very disappointing - nothing seemed very fresh. On our last day we had to check out of our room by 12.00 but were not leaving the island until the 5.00 pm ferry, so we had to leave our suitcases in the storage area again, but it wasn't a problem as we were prepared for this. The reception area is very comfortable and cool, with excellent wifi reception (you can buy Etecsa wifi cards at reception) and a small bar for drinks. Also a useful shop where they sell a few snacks, basic toiletries and souvenirs. The best thing about Cayo Levisa is definitely the beautiful beach and stunning clear blue sea, which you can have almost to yourself if you walk a few hundred metres to the left (west). But some of the facilities are in need of repair, including a lot of the sun-loungers. Some of the staff are helpful and friendly, others not. And one note of warning - we spotted a Portuguese Man of War jellyfish on the beach!
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Date of stay: March 2019
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Trip type: Traveled
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Response from Jose A C, Director General at Hotel Cayo Levisa
Responded Apr 9, 2019
Hola paulaEastAnglia, agradecemos su extensa y bien descriptiva opinión. Efectivamente, nuestro horario de check-in es a las 3:00pm, es por ello que cuando los clientes hacen la entrada en el barco de las 10:00am deben esperar hasta esa hora, por la misma razón no está incluido el almuerzo ese día, aunque si lo está el día del check-out. Nos agrada que haya disfrutado de su estancia, le garantizamos que trabajamos arduamente para mejorar nuestras instalaciones, nuestros servicios y la atención de nuestro personal. Esperamos volverle a ver por acá. Saludos.
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Bruce B wrote a review Mar 2019
Ottawa, Canada23 contributions51 helpful votes
There are some wonderful and not so wonderful things about this place. The beach is lovely sand and is uncrowded with lots of shade opportunity and beach chairs. Our room was large and spacious and had the usual amenities. The wifi in the front lobby was good and its a nice place to spend time. The bar is fine. The food in the restaurant is pretty bland and boring given the prices. There were a few things which were broken/missing in our room which could have been easily fixed - the bathroom door didn't close, no stopper for the sinks. Yes the water from the taps is brown. But its reasonably impressive that they can get fresh water there at all. The guy we met first at the front desk was pretty grumpy - not a good welcome to the resort at all. Lots of the other employees were quite pleasant though.
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Date of stay: February 2019
Value
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Trip type: Traveled
2 Helpful votes
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butterfly1621 wrote a review Jan 2019
Toronto, Canada114 contributions54 helpful votes
we loved our 3 night stay here. the beach is gorgeous with white sand and turquoise water. the food was just enough variety to keep us satisfied each day. fresh eggs in the morning, fresh meat at lunch, and fresh fish at dinner. you can pay extra for a lobster and it is delicious! we stayed in the less expensive bungalow and it was perfect. large shower, double sink, and two big beds pushed together. each structure has its own gazebo in front as well. I can't wait to come back once again and enjoy this little gem.
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Date of stay: December 2018
Value
Location
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Trip type: Traveled
1 Helpful vote
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Response from Jose A C, Director General at Hotel Cayo Levisa
Responded Feb 13, 2019
Hola butterfly1621, cuanto nos motiva su comentario para seguir brindando un servicio exclusivo a nuestros huéspedes. Gracias por habernos preferido y le aseguramos que siempre que decida volver serán bienvenidos. Hasta la próxima vez. Saludos.
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Chrisandteri2014 wrote a review Jan 2019
Xativa, Spain148 contributions34 helpful votes
+1
The trip to the hotel was a 45 minute ferry ride away and cost 35cuc with a nice simple buffet lunch included. Lunch had small lobster for an extra 10 cuc but they were very small and drinks were not included. The hotel was clean and tidy and good WiFi. Don’t walk to far west on the beach or you will find where they have been dumping rubbish probably for the last ten years, not nice at all or eco friendly. Some of the cabins furthest away from the main hub looked like they had been used by homeless people and in a very poor state of repair. Work was being done on some other cabins. Looked forward to getting to the hotel to do a little diving and sailing. Yes, there had been a couple of days of bad weather and so diving was off the list. However, the wind now perfect for sailing ⛵️ constant 3-4 and very small breakers. Plenty of catamarans and paddle boards available but were told it was to windy. I tried to explain it was perfect conditions for both novice and better experienced. NO it’s too windy he said and just walked off. After consulting with the receptionist he agreed it was perfect and should be able to go. He made calls to the ‘man’ and it transpired that the young man that managed the water sports had left the Island on the lunchtime ferry. I really dislike being lied to. Very disappointed with the hotel but the beach is beautiful.
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Date of stay: January 2019Trip type: Traveled
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PRICE RANGE
$132 - $135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cayo levisa hotel
LOCATION
CaribbeanCubaPinar del Rio ProvinceCayo Levisa
NUMBER OF ROOMS
56
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Frequently Asked Questions about Hotel Cayo Levisa
Which popular attractions are close to Hotel Cayo Levisa?
Nearby attractions include Cayo Levisa (0.7 miles).
What are some of the property amenities at Hotel Cayo Levisa?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Cayo Levisa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Cayo Levisa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Does Hotel Cayo Levisa have any great views?
Yes, guests often enjoy the ocean view available here.