A very clean hotel, very polite staff, very good breakfast. Spacious parking near the hotel. Clean pool, new beach chairs. Rooms with an indoor pool on the balcony have a view of the sea, fabulous at sunrise, the others have a view of the street. I will come back with pleasure.
This hotel is the best thing in Polychrono. The private beach and the hospitality and kindness of the staff especially make this a six star experience, but it is not possible to give 6 stars unfortunately. Terry at the beach is the great, he is always kind and will do his best so you have a nice experience, you should give that guy a big bonus. Beach is great, beds are new and there is always a spot for the guests. People from the outside of the hotel can get a bed if the hotel is not filled if they order food and drinks for 15 EUR. Breakfast was great, good diversity and people serving the breakfast were excellent. Amfora restaurant has excellent food, in my opinion it is the best in Polychrono. Reception personnel was great too as well. Rooms were cleaned on regular basis, everything is new. Two recommendations I would give are: If you are returning late by car, park somewhere else than the private parking. You will be driving through the crowds, restaurants and there was an elderly Greek person that was knocking on my window. We decided not to use the instructions given by the hotel staff but parked at the public parking that was 4min by foot to the hotel. It is faster and less stressful than driving through the crowd. You may want to avoid the ground floor that is looking over the street, as the street is quite busy in the evening. 3rd floor, rooms looking over the pool or with sea view are the best.…
So if the following hadn’t happened this review would have been completely different. In may I booked this hotel for August 2022, I had looked hard and long at hotels and this was the hotel at the top of my list. I booked the top room, with sea view and Jacuzzi, it looked prefect………. 8metres from the beach and modern hotel. The booking was confirmed (paid in full) and a few weeks prior to our holiday I also booked airport transfer via Sea Level. As the weeks approached we were getting really excited for our stay at Sea Level. Then bang two weeks before I received a Tex message from Sea Level to say they had double booked my room and can I move my holiday to the following week!!! A Tex message……… no email, no phone call, a tex message, very unprofessional ! Well I don’t know about anybody else but to move a holiday a week later with two weeks notice is a no no. So I declined and asked what they will be doing to resolve their error, but I got no response and still haven’t until this day. In their tex message they also offered a FREE CANCELLATION………. it’s not me cancelling it’s the hotel so it should have stated a refund not a free cancellation!!!!! Also they would try their best to find an alternative hotel, but like I said once I had responded to all of these things, they completely stopped all Communication and left me to sort it out myself! So as you can imagine two weeks to find another hotel in the most busiest time of the year was difficult, but fortunately I did in the end and we had a great holiday with them. But when we landed at the airport we were greeted by our airport transfer that Sea Level had arranged, so the Sea Level cancel our holiday but don’t cancel the transfer, seriously Sea Level sort your management out. Very unorganised! If Sea Level had continued to communicate with myself to resolve their error I probably wouldn’t have done this review. Having said all these things the hotel does look great and so does the restaurant, but I wouldn’t trust them with a booking.…
Great place to rest, comfortable rooms, nice beach, beautiful view, staff very professional, everything perfect. I recomnend this hotel to everyone who needs praceful vacation. I enjoyed my stay at the Sea level hotel. I will be back soon.
There's nothing bad that I can say about this hotel. Location is great, the beach is right out front, customer service excellent, the hotel itself is and clean. Amfora restaurant has really good food.
Friendly and helpful staff all around Great location albeit it being too busy at times ( Room and facilities are mostly pretty good, including stable wi-fi connection AMFORA was great, probably the best restaurant option in Polychrono!
We stayed at the Sea Level hotel for almost two weeks and enjoyed it very much. The hotel itself, the rooms, the food, the location, the staff, everything was just perfect! The hotel is located just in front of the sea. It has a private beach with sun beds and towels. There were no problems to get a free sun bed as only the guests of the hotel can use sun beds there. The room we stayed in was spacious, clean, quiet and comfortable. The only thing we missed here was that there could be more space for clothes in the wardrobe. The balcony was nice, with chairs, table and place for drying wet clothes. Unfortunately we almost did not use it as the hotel is located in front of the main street full of shops, bars, restaurants and people. The breakfast was very good. There was a big choice of pies, cheese, ham, hot meals, fruits, vegetables, juice, etc. The staff were very friendly and kind, ready to help you at any time. Sometimes I thought that we gave them too much trouble with our questions. The hotel has free private parking. A little problem was to reach it after 6 PM as the streets around the parking lot are closed till 12PM/1 AM. Definitely coming back next time.…
This hotel is excellent comfortable and modern with great touches well known high end Tvs hairdryer coffe machine in room fabulous bathroom products large rooms and goid size balcony it was so good we are returning in September ! The Staff are amazing nothing is too much trouble the cleanliness is second to none food is excellent great wine !! Location right on the beach could not fault it at all a big thank you to you all you are doing an amazing job
Often you think second time at the same place might disappoint you!! But not in this case! A wonderful hotel with amazing staff! Sometimes you have a rolls Roys but with a bad driver and sometimes vice versa… This is a top class facilities hotel with friendly, energetic staff! The manager made sure everything is according to standard. Special thanks to Terry (the beach bar attendant) and to Sia ( the most friendliest receptionist). The bad thing about this hotel is that I would like to travel the world and explore new places and this place has stopped me doing so as we keep coming back to this place :) keep up the good work guys and see you in September!
Exceptional stay! The hotel itself, the rooms, the food, the view, the location, the staff, everything was just awesome! Especially the whole staff is very professional and obliging. Terri is reading guests‘ wishes from their eyes and makes guests feel comfortable in any situation. Thanks!